Problem with sending email to contacts in Outlook 2007

I'm hoping someone can help me with this one....

I am running Outlook 2007 with Vista. On sending an email to a contact I
click on the "to" box, select the name etc to bring up the display name of
the contact in the email message box (name and email address). But it will
not send the email - the send receive process works fine but the email stays
in the outbox.

However, if I type the email address directly into the "to" box and send,
the message goes fine. So it would seem to be something with Outlook rather
than my email settings?

Any ideas?

Thank you.

It sounds like the email address is not resolving. Did you import your contacts by any chance? Once you put the name in the TO field, try manually resolving it by pressing Alt+K.

--�
Milly Staples [MVP - Outlook]

Post all replies to the group to keep the discussion intact. All
unsolicited mail sent to my personal account will be deleted without
reading.

After furious head scratching, Adrian asked:

| I'm hoping someone can help me with this one....
|
| I am running Outlook 2007 with Vista. On sending an email to a
| contact I click on the "to" box, select the name etc to bring up the
| display name of the contact in the email message box (name and email
| address). But it will not send the email - the send receive process
| works fine but the email stays in the outbox.
|
| However, if I type the email address directly into the "to" box and
| send, the message goes fine. So it would seem to be something with
| Outlook rather than my email settings?
|
| Any ideas?
|
| Thank you.

I did import the contacts - they were originally on my pda - i used this to
update outlook 2002 on my new computer which I then upgraded to outlook 2007.

I think the email address is resolving because it comes up with the address
in brackets after the name in the to box? I've tried it anyway and no good.

"Milly Staples [MVP - Outlook]" wrote:

It sounds like the email address is not resolving. Did you import your contacts by any chance? Once you put the name in the TO field, try manually resolving it by pressing Alt+K.

--�
Milly Staples [MVP - Outlook]

Post all replies to the group to keep the discussion intact. All
unsolicited mail sent to my personal account will be deleted without
reading.

After furious head scratching, Adrian asked:

| I'm hoping someone can help me with this one....
|
| I am running Outlook 2007 with Vista. On sending an email to a
| contact I click on the "to" box, select the name etc to bring up the
| display name of the contact in the email message box (name and email
| address). But it will not send the email - the send receive process
| works fine but the email stays in the outbox.
|
| However, if I type the email address directly into the "to" box and
| send, the message goes fine. So it would seem to be something with
| Outlook rather than my email settings?
|
| Any ideas?
|
| Thank you.

I've just tried setting up a brand new contact and sending an email to this
one. and it worked. Does this mean all the contacts that were imported have
somehow been corrupted? Do I need to set them all up again. Just changing the
email address of the contact did not seem to make any difference.

"Milly Staples [MVP - Outlook]" wrote:

It sounds like the email address is not resolving. Did you import your contacts by any chance? Once you put the name in the TO field, try manually resolving it by pressing Alt+K.

--�
Milly Staples [MVP - Outlook]

Post all replies to the group to keep the discussion intact. All
unsolicited mail sent to my personal account will be deleted without
reading.

After furious head scratching, Adrian asked:

| I'm hoping someone can help me with this one....
|
| I am running Outlook 2007 with Vista. On sending an email to a
| contact I click on the "to" box, select the name etc to bring up the
| display name of the contact in the email message box (name and email
| address). But it will not send the email - the send receive process
| works fine but the email stays in the outbox.
|
| However, if I type the email address directly into the "to" box and
| send, the message goes fine. So it would seem to be something with
| Outlook rather than my email settings?
|
| Any ideas?
|
| Thank you.

Importing or synching is never the correct way to transfer Outlook data. Do
you back up your data? Just find your most recent version of your Outlook
data file and open it in Outlook.
--
Russ Valentine
[MVP-Outlook]
"Adrian" wrote in message
...
I've just tried setting up a brand new contact and sending an email to
this
one. and it worked. Does this mean all the contacts that were imported
have
somehow been corrupted? Do I need to set them all up again. Just changing
the
email address of the contact did not seem to make any difference.

"Milly Staples [MVP - Outlook]" wrote:

It sounds like the email address is not resolving. Did you import your
contacts by any chance? Once you put the name in the TO field, try
manually resolving it by pressing Alt+K.

--�
Milly Staples [MVP - Outlook]

Post all replies to the group to keep the discussion intact. All
unsolicited mail sent to my personal account will be deleted without
reading.

After furious head scratching, Adrian asked:

| I'm hoping someone can help me with this one....
|
| I am running Outlook 2007 with Vista. On sending an email to a
| contact I click on the "to" box, select the name etc to bring up the
| display name of the contact in the email message box (name and email
| address). But it will not send the email - the send receive process
| works fine but the email stays in the outbox.
|
| However, if I type the email address directly into the "to" box and
| send, the message goes fine. So it would seem to be something with
| Outlook rather than my email settings?
|
| Any ideas?
|
| Thank you.

I would like to throw my two cents in here as well. I upgraded from Outlook
2003 to Outlook 2007/Vista. I exported the .pst file to the new computer to
get my info moved over.....the process was pretty smooth. Now if I try to
use my address book to send email to addresses, I believe that the "display
name" john smith ) is preventing Outlook from allowing
the send. The email won't leave my outbox and it hangs. If I type
into the "to" field it works fine. I beleive that this
IS an Outlook bug....I spent an hour on the phone with an AT&T tech and he
said he had never seen this before but agreed with my assessment. Do I now
need to go back through hundreds of contacts and change the display name to
just the email address?



"Russ Valentine [MVP-Outlook]" wrote:

Importing or synching is never the correct way to transfer Outlook data. Do
you back up your data? Just find your most recent version of your Outlook
data file and open it in Outlook.
--
Russ Valentine
[MVP-Outlook]
"Adrian" wrote in message
...
I've just tried setting up a brand new contact and sending an email to
this
one. and it worked. Does this mean all the contacts that were imported
have
somehow been corrupted? Do I need to set them all up again. Just changing
the
email address of the contact did not seem to make any difference.

"Milly Staples [MVP - Outlook]" wrote:

It sounds like the email address is not resolving. Did you import your
contacts by any chance? Once you put the name in the TO field, try
manually resolving it by pressing Alt+K.

--�
Milly Staples [MVP - Outlook]

Post all replies to the group to keep the discussion intact. All
unsolicited mail sent to my personal account will be deleted without
reading.

After furious head scratching, Adrian asked:

| I'm hoping someone can help me with this one....
|
| I am running Outlook 2007 with Vista. On sending an email to a
| contact I click on the "to" box, select the name etc to bring up the
| display name of the contact in the email message box (name and email
| address). But it will not send the email - the send receive process
| works fine but the email stays in the outbox.
|
| However, if I type the email address directly into the "to" box and
| send, the message goes fine. So it would seem to be something with
| Outlook rather than my email settings?
|
| Any ideas?
|
| Thank you.

Bunk. This is not a bug. This is end user error pure and simple. You are not
paying attention to this thread. The mere fact that you exported your data
is just more proof of what we have all posted here countless times and the
fact that you ignored it.
If you really want help, then state clearly what you did so we can tell you
what you did wrong and how to fix it.
--
Russ Valentine
[MVP-Outlook]
"dith" wrote in message
...
I would like to throw my two cents in here as well. I upgraded from
Outlook
2003 to Outlook 2007/Vista. I exported the .pst file to the new computer
to
get my info moved over.....the process was pretty smooth. Now if I try to
use my address book to send email to addresses, I believe that the
"display
name" john smith ) is preventing Outlook from
allowing
the send. The email won't leave my outbox and it hangs. If I type
into the "to" field it works fine. I beleive that
this
IS an Outlook bug....I spent an hour on the phone with an AT&T tech and he
said he had never seen this before but agreed with my assessment. Do I
now
need to go back through hundreds of contacts and change the display name
to
just the email address?



"Russ Valentine [MVP-Outlook]" wrote:

Importing or synching is never the correct way to transfer Outlook data.
Do
you back up your data? Just find your most recent version of your
Outlook
data file and open it in Outlook.
--
Russ Valentine
[MVP-Outlook]
"Adrian" wrote in message
...
I've just tried setting up a brand new contact and sending an email to
this
one. and it worked. Does this mean all the contacts that were imported
have
somehow been corrupted? Do I need to set them all up again. Just
changing
the
email address of the contact did not seem to make any difference.

"Milly Staples [MVP - Outlook]" wrote:

It sounds like the email address is not resolving. Did you import
your
contacts by any chance? Once you put the name in the TO field, try
manually resolving it by pressing Alt+K.

--�
Milly Staples [MVP - Outlook]

Post all replies to the group to keep the discussion intact. All
unsolicited mail sent to my personal account will be deleted without
reading.

After furious head scratching, Adrian asked:

| I'm hoping someone can help me with this one....
|
| I am running Outlook 2007 with Vista. On sending an email to a
| contact I click on the "to" box, select the name etc to bring up the
| display name of the contact in the email message box (name and email
| address). But it will not send the email - the send receive process
| works fine but the email stays in the outbox.
|
| However, if I type the email address directly into the "to" box and
| send, the message goes fine. So it would seem to be something with
| Outlook rather than my email settings?
|
| Any ideas?
|
| Thank you.

Ok, since you are so fixated on user error here, why would my address book
work just fine in Outlook 2003 (previous home machine and current work
machine), but the same address book won't work on 2007? When everything else
has been eliminated, the answer remains. Everything else works, it is 2007
that is the new part.

One more time for the record......old machine (2003) exported outlook data
to .pst file......moved that file to the new machine and imported it.
Everything looked good (by the way, is the not the MS recommended method for
moving outlook data?).....emails were there, contact were there, calendar
events were there.

My address books have always had user name has
not changed (read my previous thread). Why is it only NOT working in outlook
2007? What more can I say? It seems like a cut and dry issue. It appears
that the only way to fix it is to open 100's of contacts and make the
"display name" field read as the email address only. I say bug!

"Russ Valentine [MVP-Outlook]" wrote:

Bunk. This is not a bug. This is end user error pure and simple. You are not
paying attention to this thread. The mere fact that you exported your data
is just more proof of what we have all posted here countless times and the
fact that you ignored it.
If you really want help, then state clearly what you did so we can tell you
what you did wrong and how to fix it.
--
Russ Valentine
[MVP-Outlook]
"dith" wrote in message
...
I would like to throw my two cents in here as well. I upgraded from
Outlook
2003 to Outlook 2007/Vista. I exported the .pst file to the new computer
to
get my info moved over.....the process was pretty smooth. Now if I try to
use my address book to send email to addresses, I believe that the
"display
name" john smith ) is preventing Outlook from
allowing
the send. The email won't leave my outbox and it hangs. If I type
into the "to" field it works fine. I beleive that
this
IS an Outlook bug....I spent an hour on the phone with an AT&T tech and he
said he had never seen this before but agreed with my assessment. Do I
now
need to go back through hundreds of contacts and change the display name
to
just the email address?



"Russ Valentine [MVP-Outlook]" wrote:

Importing or synching is never the correct way to transfer Outlook data.
Do
you back up your data? Just find your most recent version of your
Outlook
data file and open it in Outlook.
--
Russ Valentine
[MVP-Outlook]
"Adrian" wrote in message
...
I've just tried setting up a brand new contact and sending an email to
this
one. and it worked. Does this mean all the contacts that were imported
have
somehow been corrupted? Do I need to set them all up again. Just
changing
the
email address of the contact did not seem to make any difference.

"Milly Staples [MVP - Outlook]" wrote:

It sounds like the email address is not resolving. Did you import
your
contacts by any chance? Once you put the name in the TO field, try
manually resolving it by pressing Alt+K.

--�
Milly Staples [MVP - Outlook]

Post all replies to the group to keep the discussion intact. All
unsolicited mail sent to my personal account will be deleted without
reading.

After furious head scratching, Adrian asked:

| I'm hoping someone can help me with this one....
|
| I am running Outlook 2007 with Vista. On sending an email to a
| contact I click on the "to" box, select the name etc to bring up the
| display name of the contact in the email message box (name and email
| address). But it will not send the email - the send receive process
| works fine but the email stays in the outbox.
|
| However, if I type the email address directly into the "to" box and
| send, the message goes fine. So it would seem to be something with
| Outlook rather than my email settings?
|
| Any ideas?
|
| Thank you.

Read the countless posts here on how you migrate data correctly to a new
installation. You never export or import. You never use Windows Easy
Transfer. You never rely on an in place upgrade.
You create a new Outlook profile from scratch, open your previous data file,
set it as your default, then configure the Outlook Address Book Service to
use your Contacts.
--
Russ Valentine
[MVP-Outlook]
"dith" wrote in message
...
Ok, since you are so fixated on user error here, why would my address book
work just fine in Outlook 2003 (previous home machine and current work
machine), but the same address book won't work on 2007? When everything
else
has been eliminated, the answer remains. Everything else works, it is
2007
that is the new part.

One more time for the record......old machine (2003) exported outlook data
to .pst file......moved that file to the new machine and imported it.
Everything looked good (by the way, is the not the MS recommended method
for
moving outlook data?).....emails were there, contact were there, calendar
events were there.

My address books have always had user name
has
not changed (read my previous thread). Why is it only NOT working in
outlook
2007? What more can I say? It seems like a cut and dry issue. It
appears
that the only way to fix it is to open 100's of contacts and make the
"display name" field read as the email address only. I say bug!

"Russ Valentine [MVP-Outlook]" wrote:

Bunk. This is not a bug. This is end user error pure and simple. You are
not
paying attention to this thread. The mere fact that you exported your
data
is just more proof of what we have all posted here countless times and
the
fact that you ignored it.
If you really want help, then state clearly what you did so we can tell
you
what you did wrong and how to fix it.
--
Russ Valentine
[MVP-Outlook]
"dith" wrote in message
...
I would like to throw my two cents in here as well. I upgraded from
Outlook
2003 to Outlook 2007/Vista. I exported the .pst file to the new
computer
to
get my info moved over.....the process was pretty smooth. Now if I try
to
use my address book to send email to addresses, I believe that the
"display
name" john smith ) is preventing Outlook from
allowing
the send. The email won't leave my outbox and it hangs. If I type
into the "to" field it works fine. I beleive that
this
IS an Outlook bug....I spent an hour on the phone with an AT&T tech and
he
said he had never seen this before but agreed with my assessment. Do I
now
need to go back through hundreds of contacts and change the display
name
to
just the email address?



"Russ Valentine [MVP-Outlook]" wrote:

Importing or synching is never the correct way to transfer Outlook
data.
Do
you back up your data? Just find your most recent version of your
Outlook
data file and open it in Outlook.
--
Russ Valentine
[MVP-Outlook]
"Adrian" wrote in message
...
I've just tried setting up a brand new contact and sending an email
to
this
one. and it worked. Does this mean all the contacts that were
imported
have
somehow been corrupted? Do I need to set them all up again. Just
changing
the
email address of the contact did not seem to make any difference.

"Milly Staples [MVP - Outlook]" wrote:

It sounds like the email address is not resolving. Did you import
your
contacts by any chance? Once you put the name in the TO field, try
manually resolving it by pressing Alt+K.

--�
Milly Staples [MVP - Outlook]

Post all replies to the group to keep the discussion intact. All
unsolicited mail sent to my personal account will be deleted
without
reading.

After furious head scratching, Adrian asked:

| I'm hoping someone can help me with this one....
|
| I am running Outlook 2007 with Vista. On sending an email to a
| contact I click on the "to" box, select the name etc to bring up
the
| display name of the contact in the email message box (name and
email
| address). But it will not send the email - the send receive
process
| works fine but the email stays in the outbox.
|
| However, if I type the email address directly into the "to" box
and
| send, the message goes fine. So it would seem to be something
with
| Outlook rather than my email settings?
|
| Any ideas?
|
| Thank you.

Ok, I hadn't read that anywhere previous to importing, but as soon as I tried
to sync my home address book to my Axim, I would have ended up with duplicate
contacts, or overwriting the file....this would have placed me right back
where I am.....so, the question is, other than opening every email contact
and placing the actual address on the display line, is there another
workaround?

"Russ Valentine [MVP-Outlook]" wrote:

Read the countless posts here on how you migrate data correctly to a new
installation. You never export or import. You never use Windows Easy
Transfer. You never rely on an in place upgrade.
You create a new Outlook profile from scratch, open your previous data file,
set it as your default, then configure the Outlook Address Book Service to
use your Contacts.
--
Russ Valentine
[MVP-Outlook]
"dith" wrote in message
...
Ok, since you are so fixated on user error here, why would my address book
work just fine in Outlook 2003 (previous home machine and current work
machine), but the same address book won't work on 2007? When everything
else
has been eliminated, the answer remains. Everything else works, it is
2007
that is the new part.

One more time for the record......old machine (2003) exported outlook data
to .pst file......moved that file to the new machine and imported it.
Everything looked good (by the way, is the not the MS recommended method
for
moving outlook data?).....emails were there, contact were there, calendar
events were there.

My address books have always had user name
has
not changed (read my previous thread). Why is it only NOT working in
outlook
2007? What more can I say? It seems like a cut and dry issue. It
appears
that the only way to fix it is to open 100's of contacts and make the
"display name" field read as the email address only. I say bug!

"Russ Valentine [MVP-Outlook]" wrote:

Bunk. This is not a bug. This is end user error pure and simple. You are
not
paying attention to this thread. The mere fact that you exported your
data
is just more proof of what we have all posted here countless times and
the
fact that you ignored it.
If you really want help, then state clearly what you did so we can tell
you
what you did wrong and how to fix it.
--
Russ Valentine
[MVP-Outlook]
"dith" wrote in message
...
I would like to throw my two cents in here as well. I upgraded from
Outlook
2003 to Outlook 2007/Vista. I exported the .pst file to the new
computer
to
get my info moved over.....the process was pretty smooth. Now if I try
to
use my address book to send email to addresses, I believe that the
"display
name" john smith ) is preventing Outlook from
allowing
the send. The email won't leave my outbox and it hangs. If I type
into the "to" field it works fine. I beleive that
this
IS an Outlook bug....I spent an hour on the phone with an AT&T tech and
he
said he had never seen this before but agreed with my assessment. Do I
now
need to go back through hundreds of contacts and change the display
name
to
just the email address?



"Russ Valentine [MVP-Outlook]" wrote:

Importing or synching is never the correct way to transfer Outlook
data.
Do
you back up your data? Just find your most recent version of your
Outlook
data file and open it in Outlook.
--
Russ Valentine
[MVP-Outlook]
"Adrian" wrote in message
...
I've just tried setting up a brand new contact and sending an email
to
this
one. and it worked. Does this mean all the contacts that were
imported
have
somehow been corrupted? Do I need to set them all up again. Just
changing
the
email address of the contact did not seem to make any difference.

"Milly Staples [MVP - Outlook]" wrote:

It sounds like the email address is not resolving. Did you import
your
contacts by any chance? Once you put the name in the TO field, try
manually resolving it by pressing Alt+K.

--�
Milly Staples [MVP - Outlook]

Post all replies to the group to keep the discussion intact. All
unsolicited mail sent to my personal account will be deleted
without
reading.

After furious head scratching, Adrian asked:

| I'm hoping someone can help me with this one....
|
| I am running Outlook 2007 with Vista. On sending an email to a
| contact I click on the "to" box, select the name etc to bring up
the
| display name of the contact in the email message box (name and
email
| address). But it will not send the email - the send receive
process
| works fine but the email stays in the outbox.
|
| However, if I type the email address directly into the "to" box
and
| send, the message goes fine. So it would seem to be something
with
| Outlook rather than my email settings?
|
| Any ideas?
|
| Thank you.