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Print preview and printing is blank in Visio



 
 
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  #1  
Old April 23rd, 2010, 12:31 PM posted to microsoft.public.visio.general
SimenK
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Posts: 2
Default Print preview and printing is blank in Visio

Hi,

In my business I have a user who uses Microsoft Visio.

When she chooses Print Preview she only gets a black page while in the main
window she has the drawing showing just fine.

Also when she prints the drawing from Visio she only gets a blank page.

Please advise on what to do.

Thanks!
  #2  
Old April 23rd, 2010, 12:35 PM posted to microsoft.public.visio.general
SimenK
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Posts: 2
Default Print preview and printing is blank in Visio

I would like to add that I have tried resetting her userprofile and
reinstalling Visio.
  #3  
Old April 23rd, 2010, 12:45 PM posted to microsoft.public.visio.general
David J Parker [MVP Visio]
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Posts: 110
Default Print preview and printing is blank in Visio

Check that it is not a Trial version
or that all shapes are not on a layer that is set to non-Printable. This
can be checked by opening the Layer Properties dialog to see if the Print
column is ticked for all layers.
The location of the button to open the Layer Properties dialog depends on
the version of Visio.

"SimenK" wrote in message
...
I would like to add that I have tried resetting her userprofile and
reinstalling Visio.


  #4  
Old April 23rd, 2010, 01:06 PM posted to microsoft.public.visio.general
Paul Herber
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Posts: 1,732
Default Print preview and printing is blank in Visio

On Fri, 23 Apr 2010 04:35:01 -0700, SimenK wrote:

I would like to add that I have tried resetting her userprofile and
reinstalling Visio.


To add to David's response, in Visio create a new empty drawing, drop any old shape on the
drawing and see if that displays/prints correctly. If not then check that the viseo
drivers are up to date (a more complex operation, use a search engine to see how to do
that)., or if possible try a different printer, you may be able to borrow one for 1/2 an
hour.


--
Regards, Paul Herber, Sandrila Ltd.
Electronics for Visio http://www.sandrila.co.uk/visio-electronics/
Electrical for Visio http://www.sandrila.co.uk/visio-electrical/
Electronics Packages for Visio http://www.sandrila.co.uk/visio-electronics-packages/
  #5  
Old April 23rd, 2010, 06:19 PM posted to microsoft.public.visio.general
James W.[_2_]
external usenet poster
 
Posts: 176
Default Print preview and printing is blank in Visio

This really sounds like a printer/driver issue. Visio’s print preview is
showing the actual output of the printer. Verify the printer model then see
if there is an updated driver based on the model of the printer and the
operating system. Try visiting the manufacture’s site and search for the most
recent drivers. You might also want to test with another Office application
to see if the issue is isolated to Visio.
--
James W.


"Paul Herber" wrote:

On Fri, 23 Apr 2010 04:35:01 -0700, SimenK wrote:

I would like to add that I have tried resetting her userprofile and
reinstalling Visio.


To add to David's response, in Visio create a new empty drawing, drop any old shape on the
drawing and see if that displays/prints correctly. If not then check that the viseo
drivers are up to date (a more complex operation, use a search engine to see how to do
that)., or if possible try a different printer, you may be able to borrow one for 1/2 an
hour.


--
Regards, Paul Herber, Sandrila Ltd.
Electronics for Visio http://www.sandrila.co.uk/visio-electronics/
Electrical for Visio http://www.sandrila.co.uk/visio-electrical/
Electronics Packages for Visio http://www.sandrila.co.uk/visio-electronics-packages/
.

 




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