unable to save free/busy information

Hi,

We have an Exchange 2003 environement, with both XP and 98SE clients. The XP
clients have Outlook 2003, and the 98 clients use Outlook 2000. Whenever
users with 2000 open up a shared calendar and try to create or delete an
entry, this error message pops up:
"Unable to save free/busy information. Unable to open free/busy information."
We have Outlook 2000's SP3 installed, so does anyone know what could be
causing this? Any help would be greatly appreciated!

Thanks!

Debbie D.

SYMPTOMS
When you use the meeting planner to view another person's free/busy time,
you may receive the following error message:
Unable to load free/busy information
CAUSE
This behavior may occur because there is a problem with the other person's
published free/busy information.
RESOLUTION
To resolve this behavior, refresh the free/busy information by running
Outlook with the /CleanFreeBusy command-line switch on the computer that is
experiencing problems publishing free/busy information. To do this: 1. Click
Start, and then click Run.
2. In the Open box, type outlook.exe /cleanfreebusy.
3. Click OK.


"debbied" wrote:

Hi,

We have an Exchange 2003 environement, with both XP and 98SE clients. The XP
clients have Outlook 2003, and the 98 clients use Outlook 2000. Whenever
users with 2000 open up a shared calendar and try to create or delete an
entry, this error message pops up:
"Unable to save free/busy information. Unable to open free/busy information."
We have Outlook 2000's SP3 installed, so does anyone know what could be
causing this? Any help would be greatly appreciated!

Thanks!

Debbie D.