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#1
February 15th, 2007, 03:58 PM
posted to microsoft.public.publisher
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Publisher 2007 "cannot save file" to pdf
I have been running Publisher 2007 since the release date. Up until this
week I have had no problems converting my publisher files to pdf files. Now publisher pops up a box that says " Publisher cannot save this file" with an "ok" button and a link "was this helpful?" at the bottom when I attempt to save as a pdf file. I have attempted to reinstall the plug-in and been unsuccessful and have converted a word document to pdf successfully. Any help is greatly appreciated as the pop-up box is definitely NOT helpful. 
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#2
February 15th, 2007, 04:35 PM
posted to microsoft.public.publisher
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Publisher 2007 "cannot save file" to pdf
Don't know what to tell you. Did you un-install the plug-in before you
re-installed it? There are times when a re-install will not overwrite files. Is this the full version or a trial? Did you try a detect and repair? http://office.microsoft.com/en-us/do...950461033.aspx -- Mary Sauer MSFT MVP http://office.microsoft.com/ http://msauer.mvps.org/ news://msnews.microsoft.com "pharmdmph" wrote in message ... I have been running Publisher 2007 since the release date. Up until this week I have had no problems converting my publisher files to pdf files. Now publisher pops up a box that says " Publisher cannot save this file" with an "ok" button and a link "was this helpful?" at the bottom when I attempt to save as a pdf file. I have attempted to reinstall the plug-in and been unsuccessful and have converted a word document to pdf successfully. Any help is greatly appreciated as the pop-up box is definitely NOT helpful.
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#3
February 15th, 2007, 05:35 PM
posted to microsoft.public.publisher
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Publisher 2007 "cannot save file" to pdf
Thank you for your prompt response. I have un-installed the plug-in prior to
re-installing it. The result is still the same. I am currently using the full version of office 2007. When I detect and repair it says nothing is wrong. I appreciate your advice. I believe I am going to attempt a full uninstall/reinstall today to see if that solves the problem. I'm amazed that I'm the only one who seems to have this problem and figure it must be something that can be fixed with an uninstall/reinstall... We'll see... "Mary Sauer" wrote: Don't know what to tell you. Did you un-install the plug-in before you re-installed it? There are times when a re-install will not overwrite files. Is this the full version or a trial? Did you try a detect and repair? http://office.microsoft.com/en-us/do...950461033.aspx -- Mary Sauer MSFT MVP http://office.microsoft.com/ http://msauer.mvps.org/ news://msnews.microsoft.com "pharmdmph" wrote in message ... I have been running Publisher 2007 since the release date. Up until this week I have had no problems converting my publisher files to pdf files. Now publisher pops up a box that says " Publisher cannot save this file" with an "ok" button and a link "was this helpful?" at the bottom when I attempt to save as a pdf file. I have attempted to reinstall the plug-in and been unsuccessful and have converted a word document to pdf successfully. Any help is greatly appreciated as the pop-up box is definitely NOT helpful.
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#4
February 15th, 2007, 07:54 PM
posted to microsoft.public.publisher
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Publisher 2007 "cannot save file" to pdf
Look at the add-ins, see if the PDF is still enabled. Tools, add-ins.
-- Mary Sauer MSFT MVP http://office.microsoft.com/ http://msauer.mvps.org/ news://msnews.microsoft.com "pharmdmph" wrote in message ... Thank you for your prompt response. I have un-installed the plug-in prior to re-installing it. The result is still the same. I am currently using the full version of office 2007. When I detect and repair it says nothing is wrong. I appreciate your advice. I believe I am going to attempt a full uninstall/reinstall today to see if that solves the problem. I'm amazed that I'm the only one who seems to have this problem and figure it must be something that can be fixed with an uninstall/reinstall... We'll see... "Mary Sauer" wrote: Don't know what to tell you. Did you un-install the plug-in before you re-installed it? There are times when a re-install will not overwrite files. Is this the full version or a trial? Did you try a detect and repair? http://office.microsoft.com/en-us/do...950461033.aspx -- Mary Sauer MSFT MVP http://office.microsoft.com/ http://msauer.mvps.org/ news://msnews.microsoft.com "pharmdmph" wrote in message ... I have been running Publisher 2007 since the release date. Up until this week I have had no problems converting my publisher files to pdf files. Now publisher pops up a box that says " Publisher cannot save this file" with an "ok" button and a link "was this helpful?" at the bottom when I attempt to save as a pdf file. I have attempted to reinstall the plug-in and been unsuccessful and have converted a word document to pdf successfully. Any help is greatly appreciated as the pop-up box is definitely NOT helpful.
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#5
February 16th, 2007, 05:52 PM
posted to microsoft.public.publisher
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Publisher 2007 "cannot save file" to pdf
Thanks for the tip. I have no add-ins at that location in Publisher. When I
checked the same location in Word, PDF was not listed either. I saved the downloaded file and when I browsed for it a box popped up and stated that it was not a valid office add-in. I uninstalled/reinstalled yesterday and it made no difference with this issue. I attempted to email the publisher file to a friend to convert the file for me (as it is for a work project due today) and she informed me she could not convert it (and could previously convert Publisher 2007 files) because it said the file was corrupt. I attempted to redo the project incase something in that particular file was messed up. That was unsuccessful and I went back to other files that I have converted previously, and they all have the same "Publisher cannot save this file" message. Word still converts just fine. It appears to be a problem in my Publisher 2007 only. I greatly appreciate your attempts to help. Should I just contact tech support from microsoft or take it into the computer help squad from my local retailer where i purchased the software? "Mary Sauer" wrote: Look at the add-ins, see if the PDF is still enabled. Tools, add-ins. -- Mary Sauer MSFT MVP http://office.microsoft.com/ http://msauer.mvps.org/ news://msnews.microsoft.com "pharmdmph" wrote in message ... Thank you for your prompt response. I have un-installed the plug-in prior to re-installing it. The result is still the same. I am currently using the full version of office 2007. When I detect and repair it says nothing is wrong. I appreciate your advice. I believe I am going to attempt a full uninstall/reinstall today to see if that solves the problem. I'm amazed that I'm the only one who seems to have this problem and figure it must be something that can be fixed with an uninstall/reinstall... We'll see... "Mary Sauer" wrote: Don't know what to tell you. Did you un-install the plug-in before you re-installed it? There are times when a re-install will not overwrite files. Is this the full version or a trial? Did you try a detect and repair? http://office.microsoft.com/en-us/do...950461033.aspx -- Mary Sauer MSFT MVP http://office.microsoft.com/ http://msauer.mvps.org/ news://msnews.microsoft.com "pharmdmph" wrote in message ... I have been running Publisher 2007 since the release date. Up until this week I have had no problems converting my publisher files to pdf files. Now publisher pops up a box that says " Publisher cannot save this file" with an "ok" button and a link "was this helpful?" at the bottom when I attempt to save as a pdf file. I have attempted to reinstall the plug-in and been unsuccessful and have converted a word document to pdf successfully. Any help is greatly appreciated as the pop-up box is definitely NOT helpful.
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#6
February 16th, 2007, 08:28 PM
posted to microsoft.public.publisher
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Publisher 2007 "cannot save file" to pdf
Can you download a different PDF writer and see if it works. www.primopdf.com is free. There are two PDF plug-ins on the Office site, one is in combination with XPS, have you tried downloading this one? http://office.microsoft.com/en-us/do...950461033.aspx This could be helpful Enable support for other file formats, such as PDF and XPS http://office.microsoft.com/en-us/pu...675271033.aspx If you want, I will try to convert it for you. I have Acrobat. mary-sauer at columbus.rr.com -- Mary Sauer MSFT MVP http://office.microsoft.com/ http://msauer.mvps.org/ news://msnews.microsoft.com "pharmdmph" wrote in message ... Thanks for the tip. I have no add-ins at that location in Publisher. When I checked the same location in Word, PDF was not listed either. I saved the downloaded file and when I browsed for it a box popped up and stated that it was not a valid office add-in. I uninstalled/reinstalled yesterday and it made no difference with this issue. I attempted to email the publisher file to a friend to convert the file for me (as it is for a work project due today) and she informed me she could not convert it (and could previously convert Publisher 2007 files) because it said the file was corrupt. I attempted to redo the project incase something in that particular file was messed up. That was unsuccessful and I went back to other files that I have converted previously, and they all have the same "Publisher cannot save this file" message. Word still converts just fine. It appears to be a problem in my Publisher 2007 only. I greatly appreciate your attempts to help. Should I just contact tech support from microsoft or take it into the computer help squad from my local retailer where i purchased the software? "Mary Sauer" wrote: Look at the add-ins, see if the PDF is still enabled. Tools, add-ins. -- Mary Sauer MSFT MVP http://office.microsoft.com/ http://msauer.mvps.org/ news://msnews.microsoft.com "pharmdmph" wrote in message ... Thank you for your prompt response. I have un-installed the plug-in prior to re-installing it. The result is still the same. I am currently using the full version of office 2007. When I detect and repair it says nothing is wrong. I appreciate your advice. I believe I am going to attempt a full uninstall/reinstall today to see if that solves the problem. I'm amazed that I'm the only one who seems to have this problem and figure it must be something that can be fixed with an uninstall/reinstall... We'll see... "Mary Sauer" wrote: Don't know what to tell you. Did you un-install the plug-in before you re-installed it? There are times when a re-install will not overwrite files. Is this the full version or a trial? Did you try a detect and repair? http://office.microsoft.com/en-us/do...950461033.aspx -- Mary Sauer MSFT MVP http://office.microsoft.com/ http://msauer.mvps.org/ news://msnews.microsoft.com "pharmdmph" wrote in message ... I have been running Publisher 2007 since the release date. Up until this week I have had no problems converting my publisher files to pdf files. Now publisher pops up a box that says " Publisher cannot save this file" with an "ok" button and a link "was this helpful?" at the bottom when I attempt to save as a pdf file. I have attempted to reinstall the plug-in and been unsuccessful and have converted a word document to pdf successfully. Any help is greatly appreciated as the pop-up box is definitely NOT helpful.
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#7
February 18th, 2007, 05:31 PM
posted to microsoft.public.publisher
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Publisher 2007 "cannot save file" to pdf
Thanks a lot. The primopdf writer worked! Thanks a lot for your time and
help! "Mary Sauer" wrote: Can you download a different PDF writer and see if it works. www.primopdf.com is free. There are two PDF plug-ins on the Office site, one is in combination with XPS, have you tried downloading this one? http://office.microsoft.com/en-us/do...950461033.aspx This could be helpful Enable support for other file formats, such as PDF and XPS http://office.microsoft.com/en-us/pu...675271033.aspx If you want, I will try to convert it for you. I have Acrobat. mary-sauer at columbus.rr.com -- Mary Sauer MSFT MVP http://office.microsoft.com/ http://msauer.mvps.org/ news://msnews.microsoft.com "pharmdmph" wrote in message ... Thanks for the tip. I have no add-ins at that location in Publisher. When I checked the same location in Word, PDF was not listed either. I saved the downloaded file and when I browsed for it a box popped up and stated that it was not a valid office add-in. I uninstalled/reinstalled yesterday and it made no difference with this issue. I attempted to email the publisher file to a friend to convert the file for me (as it is for a work project due today) and she informed me she could not convert it (and could previously convert Publisher 2007 files) because it said the file was corrupt. I attempted to redo the project incase something in that particular file was messed up. That was unsuccessful and I went back to other files that I have converted previously, and they all have the same "Publisher cannot save this file" message. Word still converts just fine. It appears to be a problem in my Publisher 2007 only. I greatly appreciate your attempts to help. Should I just contact tech support from microsoft or take it into the computer help squad from my local retailer where i purchased the software? "Mary Sauer" wrote: Look at the add-ins, see if the PDF is still enabled. Tools, add-ins. -- Mary Sauer MSFT MVP http://office.microsoft.com/ http://msauer.mvps.org/ news://msnews.microsoft.com "pharmdmph" wrote in message ... Thank you for your prompt response. I have un-installed the plug-in prior to re-installing it. The result is still the same. I am currently using the full version of office 2007. When I detect and repair it says nothing is wrong. I appreciate your advice. I believe I am going to attempt a full uninstall/reinstall today to see if that solves the problem. I'm amazed that I'm the only one who seems to have this problem and figure it must be something that can be fixed with an uninstall/reinstall... We'll see... "Mary Sauer" wrote: Don't know what to tell you. Did you un-install the plug-in before you re-installed it? There are times when a re-install will not overwrite files. Is this the full version or a trial? Did you try a detect and repair? http://office.microsoft.com/en-us/do...950461033.aspx -- Mary Sauer MSFT MVP http://office.microsoft.com/ http://msauer.mvps.org/ news://msnews.microsoft.com "pharmdmph" wrote in message ... I have been running Publisher 2007 since the release date. Up until this week I have had no problems converting my publisher files to pdf files. Now publisher pops up a box that says " Publisher cannot save this file" with an "ok" button and a link "was this helpful?" at the bottom when I attempt to save as a pdf file. I have attempted to reinstall the plug-in and been unsuccessful and have converted a word document to pdf successfully. Any help is greatly appreciated as the pop-up box is definitely NOT helpful.
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#8
February 18th, 2007, 06:05 PM
posted to microsoft.public.publisher
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Publisher 2007 "cannot save file" to pdf
You are welcome. Thanks for posting back your success, it is appreciated.
-- Mary Sauer MSFT MVP http://office.microsoft.com/ http://msauer.mvps.org/ news://msnews.microsoft.com "pharmdmph" wrote in message ... Thanks a lot. The primopdf writer worked! Thanks a lot for your time and help! "Mary Sauer" wrote: Can you download a different PDF writer and see if it works. www.primopdf.com is free. There are two PDF plug-ins on the Office site, one is in combination with XPS, have you tried downloading this one? http://office.microsoft.com/en-us/do...950461033.aspx This could be helpful Enable support for other file formats, such as PDF and XPS http://office.microsoft.com/en-us/pu...675271033.aspx If you want, I will try to convert it for you. I have Acrobat. mary-sauer at columbus.rr.com -- Mary Sauer MSFT MVP http://office.microsoft.com/ http://msauer.mvps.org/ news://msnews.microsoft.com "pharmdmph" wrote in message ... Thanks for the tip. I have no add-ins at that location in Publisher. When I checked the same location in Word, PDF was not listed either. I saved the downloaded file and when I browsed for it a box popped up and stated that it was not a valid office add-in. I uninstalled/reinstalled yesterday and it made no difference with this issue. I attempted to email the publisher file to a friend to convert the file for me (as it is for a work project due today) and she informed me she could not convert it (and could previously convert Publisher 2007 files) because it said the file was corrupt. I attempted to redo the project incase something in that particular file was messed up. That was unsuccessful and I went back to other files that I have converted previously, and they all have the same "Publisher cannot save this file" message. Word still converts just fine. It appears to be a problem in my Publisher 2007 only. I greatly appreciate your attempts to help. Should I just contact tech support from microsoft or take it into the computer help squad from my local retailer where i purchased the software? "Mary Sauer" wrote: Look at the add-ins, see if the PDF is still enabled. Tools, add-ins. -- Mary Sauer MSFT MVP http://office.microsoft.com/ http://msauer.mvps.org/ news://msnews.microsoft.com "pharmdmph" wrote in message ... Thank you for your prompt response. I have un-installed the plug-in prior to re-installing it. The result is still the same. I am currently using the full version of office 2007. When I detect and repair it says nothing is wrong. I appreciate your advice. I believe I am going to attempt a full uninstall/reinstall today to see if that solves the problem. I'm amazed that I'm the only one who seems to have this problem and figure it must be something that can be fixed with an uninstall/reinstall... We'll see... "Mary Sauer" wrote: Don't know what to tell you. Did you un-install the plug-in before you re-installed it? There are times when a re-install will not overwrite files. Is this the full version or a trial? Did you try a detect and repair? http://office.microsoft.com/en-us/do...950461033.aspx -- Mary Sauer MSFT MVP http://office.microsoft.com/ http://msauer.mvps.org/ news://msnews.microsoft.com "pharmdmph" wrote in message ... I have been running Publisher 2007 since the release date. Up until this week I have had no problems converting my publisher files to pdf files. Now publisher pops up a box that says " Publisher cannot save this file" with an "ok" button and a link "was this helpful?" at the bottom when I attempt to save as a pdf file. I have attempted to reinstall the plug-in and been unsuccessful and have converted a word document to pdf successfully. Any help is greatly appreciated as the pop-up box is definitely NOT helpful.
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#9
February 21st, 2007, 09:07 PM
posted to microsoft.public.publisher
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Publisher 2007 "cannot save file" to pdf
You are not the only one having problems with the pdf and publisher 2007. I
have had the very same problems. I am using publisher 2007 full version. Nightmares with the installation, installing and uninstalling and hours on the phone today to get it operational finally. Now, it no longer allows me to use my pdf program. Microsoft says pdf995 is a good program but it creates scrap on my computer just like the program I already have. What happened here and how can it be resolved? "Mary Sauer" wrote: You are welcome. Thanks for posting back your success, it is appreciated. -- Mary Sauer MSFT MVP http://office.microsoft.com/ http://msauer.mvps.org/ news://msnews.microsoft.com "pharmdmph" wrote in message ... Thanks a lot. The primopdf writer worked! Thanks a lot for your time and help! "Mary Sauer" wrote: Can you download a different PDF writer and see if it works. www.primopdf.com is free. There are two PDF plug-ins on the Office site, one is in combination with XPS, have you tried downloading this one? http://office.microsoft.com/en-us/do...950461033.aspx This could be helpful Enable support for other file formats, such as PDF and XPS http://office.microsoft.com/en-us/pu...675271033.aspx If you want, I will try to convert it for you. I have Acrobat. mary-sauer at columbus.rr.com -- Mary Sauer MSFT MVP http://office.microsoft.com/ http://msauer.mvps.org/ news://msnews.microsoft.com "pharmdmph" wrote in message ... Thanks for the tip. I have no add-ins at that location in Publisher. When I checked the same location in Word, PDF was not listed either. I saved the downloaded file and when I browsed for it a box popped up and stated that it was not a valid office add-in. I uninstalled/reinstalled yesterday and it made no difference with this issue. I attempted to email the publisher file to a friend to convert the file for me (as it is for a work project due today) and she informed me she could not convert it (and could previously convert Publisher 2007 files) because it said the file was corrupt. I attempted to redo the project incase something in that particular file was messed up. That was unsuccessful and I went back to other files that I have converted previously, and they all have the same "Publisher cannot save this file" message. Word still converts just fine. It appears to be a problem in my Publisher 2007 only. I greatly appreciate your attempts to help. Should I just contact tech support from microsoft or take it into the computer help squad from my local retailer where i purchased the software? "Mary Sauer" wrote: Look at the add-ins, see if the PDF is still enabled. Tools, add-ins. -- Mary Sauer MSFT MVP http://office.microsoft.com/ http://msauer.mvps.org/ news://msnews.microsoft.com "pharmdmph" wrote in message ... Thank you for your prompt response. I have un-installed the plug-in prior to re-installing it. The result is still the same. I am currently using the full version of office 2007. When I detect and repair it says nothing is wrong. I appreciate your advice. I believe I am going to attempt a full uninstall/reinstall today to see if that solves the problem. I'm amazed that I'm the only one who seems to have this problem and figure it must be something that can be fixed with an uninstall/reinstall... We'll see... "Mary Sauer" wrote: Don't know what to tell you. Did you un-install the plug-in before you re-installed it? There are times when a re-install will not overwrite files. Is this the full version or a trial? Did you try a detect and repair? http://office.microsoft.com/en-us/do...950461033.aspx -- Mary Sauer MSFT MVP http://office.microsoft.com/ http://msauer.mvps.org/ news://msnews.microsoft.com "pharmdmph" wrote in message ... I have been running Publisher 2007 since the release date. Up until this week I have had no problems converting my publisher files to pdf files. Now publisher pops up a box that says " Publisher cannot save this file" with an "ok" button and a link "was this helpful?" at the bottom when I attempt to save as a pdf file. I have attempted to reinstall the plug-in and been unsuccessful and have converted a word document to pdf successfully. Any help is greatly appreciated as the pop-up box is definitely NOT helpful.
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#10
February 21st, 2007, 09:54 PM
posted to microsoft.public.publisher
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Publisher 2007 "cannot save file" to pdf
PrimoPDF works just fine with Pub 2007.
-- JoAnn Paules MVP Microsoft [Publisher] ~~~~~ How to ask a question http://support.microsoft.com/KB/555375 "Judy" wrote in message ... You are not the only one having problems with the pdf and publisher 2007. I have had the very same problems. I am using publisher 2007 full version. Nightmares with the installation, installing and uninstalling and hours on the phone today to get it operational finally. Now, it no longer allows me to use my pdf program. Microsoft says pdf995 is a good program but it creates scrap on my computer just like the program I already have. What happened here and how can it be resolved? "Mary Sauer" wrote: You are welcome. Thanks for posting back your success, it is appreciated. -- Mary Sauer MSFT MVP http://office.microsoft.com/ http://msauer.mvps.org/ news://msnews.microsoft.com "pharmdmph" wrote in message ... Thanks a lot. The primopdf writer worked! Thanks a lot for your time and help! "Mary Sauer" wrote: Can you download a different PDF writer and see if it works. www.primopdf.com is free. There are two PDF plug-ins on the Office site, one is in combination with XPS, have you tried downloading this one? http://office.microsoft.com/en-us/do...950461033.aspx This could be helpful Enable support for other file formats, such as PDF and XPS http://office.microsoft.com/en-us/pu...675271033.aspx If you want, I will try to convert it for you. I have Acrobat. mary-sauer at columbus.rr.com -- Mary Sauer MSFT MVP http://office.microsoft.com/ http://msauer.mvps.org/ news://msnews.microsoft.com "pharmdmph" wrote in message ... Thanks for the tip. I have no add-ins at that location in Publisher. When I checked the same location in Word, PDF was not listed either. I saved the downloaded file and when I browsed for it a box popped up and stated that it was not a valid office add-in. I uninstalled/reinstalled yesterday and it made no difference with this issue. I attempted to email the publisher file to a friend to convert the file for me (as it is for a work project due today) and she informed me she could not convert it (and could previously convert Publisher 2007 files) because it said the file was corrupt. I attempted to redo the project incase something in that particular file was messed up. That was unsuccessful and I went back to other files that I have converted previously, and they all have the same "Publisher cannot save this file" message. Word still converts just fine. It appears to be a problem in my Publisher 2007 only. I greatly appreciate your attempts to help. Should I just contact tech support from microsoft or take it into the computer help squad from my local retailer where i purchased the software? "Mary Sauer" wrote: Look at the add-ins, see if the PDF is still enabled. Tools, add-ins. -- Mary Sauer MSFT MVP http://office.microsoft.com/ http://msauer.mvps.org/ news://msnews.microsoft.com "pharmdmph" wrote in message ... Thank you for your prompt response. I have un-installed the plug-in prior to re-installing it. The result is still the same. I am currently using the full version of office 2007. When I detect and repair it says nothing is wrong. I appreciate your advice. I believe I am going to attempt a full uninstall/reinstall today to see if that solves the problem. I'm amazed that I'm the only one who seems to have this problem and figure it must be something that can be fixed with an uninstall/reinstall... We'll see... "Mary Sauer" wrote: Don't know what to tell you. Did you un-install the plug-in before you re-installed it? There are times when a re-install will not overwrite files. Is this the full version or a trial? Did you try a detect and repair? http://office.microsoft.com/en-us/do...950461033.aspx -- Mary Sauer MSFT MVP http://office.microsoft.com/ http://msauer.mvps.org/ news://msnews.microsoft.com "pharmdmph" wrote in message ... I have been running Publisher 2007 since the release date. Up until this week I have had no problems converting my publisher files to files. Now publisher pops up a box that says " Publisher cannot save this file" with an "ok" button and a link "was this helpful?" at the bottom when I attempt to save as a pdf file. I have attempted to reinstall the plug-in and been unsuccessful and have converted a word document to pdf successfully. Any help is greatly appreciated as the pop-up box is definitely NOT helpful.
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