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#1
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"Information store could not be opened"
I am trying to set up an e-mail account in Outlook 2003 on a 64 bit machine
running Windows 7. I have tired this many ways, so I will generally describe the basic scenarios: 1) I open Outlook without an e-mail account setup in control panel---mail...the wizard in outlook takes me through the process of setting up the account...the test is complete in the configuration wizard as though the mail account worked...no luck, I get the error message telling me "the information store could not be opened" 2) I set up an e-mail account in control panel--mail...i get the same message I have tried setting up different user profiles and using them, specifying the .pst to use...neither way seems to work. I think I am not linking to the appropriate .pst file, but unfortunately, I am stumped. |
#2
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"Information store could not be opened"
Which mail account type are you using?
Also make sure that you have Service Pack 3 and additional updates have installed for Office 2003 before trying to configure Outlook. Once you've updated Office, start with a new mail profile; http://www.howto-outlook.com/faq/newprofile.htm -- Robert Sparnaaij [MVP-Outlook] Coauthor, Configuring Microsoft Outlook 2003 http://www.howto-outlook.com/ Outlook FAQ, HowTo, Downloads, Add-Ins and more http://www.msoutlook.info/ Real World Questions, Real World Answers ----- "Stumped" wrote in message ... I am trying to set up an e-mail account in Outlook 2003 on a 64 bit machine running Windows 7. I have tired this many ways, so I will generally describe the basic scenarios: 1) I open Outlook without an e-mail account setup in control panel---mail...the wizard in outlook takes me through the process of setting up the account...the test is complete in the configuration wizard as though the mail account worked...no luck, I get the error message telling me "the information store could not be opened" 2) I set up an e-mail account in control panel--mail...i get the same message I have tried setting up different user profiles and using them, specifying the .pst to use...neither way seems to work. I think I am not linking to the appropriate .pst file, but unfortunately, I am stumped. |
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