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#1
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Can't install 2007 compatibility pack after uninstalling 2007 test
Hi. My computer came with Office 2007 preloaded but unpurchased. I had a copy
of Office 2003 Student with available licenses, so I uninstalled the 2007 test and installed 2003. Now, when I try to install the 2007 compatibility pack I get an error message stating the program is already installed. I think there is some remnant of 2007 stopping the compatibility pack installation. To be certain, I tried to open a 2007 document and got gobbly-gook. Any ideas? |
#2
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Can't install 2007 compatibility pack after uninstalling 2007 test
Did you also uninstall the Activation Assistant?
Do you have an Microsoft Office \ Office 12 folder in your Programs Folder? "Woo" wrote in message ... Hi. My computer came with Office 2007 preloaded but unpurchased. I had a copy of Office 2003 Student with available licenses, so I uninstalled the 2007 test and installed 2003. Now, when I try to install the 2007 compatibility pack I get an error message stating the program is already installed. I think there is some remnant of 2007 stopping the compatibility pack installation. To be certain, I tried to open a 2007 document and got gobbly-gook. Any ideas? |
#3
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Can't install 2007 compatibility pack after uninstalling 2007
Yes I did uninstall the Activation Assistant. I am at work right now, so I
don't have access to the computer. If there is an Office 12 folder should I delete it? "DL" wrote: Did you also uninstall the Activation Assistant? Do you have an Microsoft Office \ Office 12 folder in your Programs Folder? "Woo" wrote in message ... Hi. My computer came with Office 2007 preloaded but unpurchased. I had a copy of Office 2003 Student with available licenses, so I uninstalled the 2007 test and installed 2003. Now, when I try to install the 2007 compatibility pack I get an error message stating the program is already installed. I think there is some remnant of 2007 stopping the compatibility pack installation. To be certain, I tried to open a 2007 document and got gobbly-gook. Any ideas? . |
#4
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Can't install 2007 compatibility pack after uninstalling 2007
Check what is shown for Office in Add/remove dialogue first.
Also check http://support.microsoft.com/kb/928218/en-us "Woo" wrote in message ... Yes I did uninstall the Activation Assistant. I am at work right now, so I don't have access to the computer. If there is an Office 12 folder should I delete it? "DL" wrote: Did you also uninstall the Activation Assistant? Do you have an Microsoft Office \ Office 12 folder in your Programs Folder? "Woo" wrote in message ... Hi. My computer came with Office 2007 preloaded but unpurchased. I had a copy of Office 2003 Student with available licenses, so I uninstalled the 2007 test and installed 2003. Now, when I try to install the 2007 compatibility pack I get an error message stating the program is already installed. I think there is some remnant of 2007 stopping the compatibility pack installation. To be certain, I tried to open a 2007 document and got gobbly-gook. Any ideas? . |
#5
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Can't install 2007 compatibility pack after uninstalling 2007 test
"Woo" wrote in message ... Hi. My computer came with Office 2007 preloaded but unpurchased. I had a copy of Office 2003 Student with available licenses, so I uninstalled the 2007 test and installed 2003. Now, when I try to install the 2007 compatibility pack I get an error message stating the program is already installed. I think there is some remnant of 2007 stopping the compatibility pack installation. To be certain, I tried to open a 2007 document and got gobbly-gook. Any ideas? Did you reboot after uninstalling Office '07 and the Activation Assistant, then again after loading Office '03? |
#6
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Can't install 2007 compatibility pack after uninstalling 2007 test
Thanks for the help, DL and Jeff. I decided to just put 2007 on there. Thanks
again. "Woo" wrote: Hi. My computer came with Office 2007 preloaded but unpurchased. I had a copy of Office 2003 Student with available licenses, so I uninstalled the 2007 test and installed 2003. Now, when I try to install the 2007 compatibility pack I get an error message stating the program is already installed. I think there is some remnant of 2007 stopping the compatibility pack installation. To be certain, I tried to open a 2007 document and got gobbly-gook. Any ideas? |
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