Can Not Activate trial Version

I purchased a new HP Laptop from Circuit City and it came with a 60 day trial
version. The trial version requires activation. It tells me to use the
Works authentification number. The problem is that the number on the CD is a
product ID number and it is not long enough. Not enough characters.

I want to use the evaluation and then I plan on converting it to a full
version.

If anyone can help me activate the trial version I would appreciate it.

Thanks

Riz wrote:
I purchased a new HP Laptop from Circuit City and it came with a 60
day trial version. The trial version requires activation. It tells
me to use the Works authentification number. The problem is that the
number on the CD is a product ID number and it is not long enough.
Not enough characters.

I want to use the evaluation and then I plan on converting it to a
full version.

If anyone can help me activate the trial version I would appreciate
it.

Thanks

I very much doubt that it tells you to use the Works authentication number -
that would be nonsensical as Works doesn't, never has and never will have
anything to do with Office (other than the Suite contains Word). Mind you if
that was by the CC salesmoron I can understand it.

The activation key is an alpha-numeric string of 25 characters in the form
A1BC2-D3EF4-GH5IJ-6KL7M-NO8P9. If you cannot find it then you need to
contact either HP or Circuit City as the vendor and the manufacturer are
responsible for all support


--
In memory of MS MVP Alex Nichol: http://www.dts-l.org/

Hello and thank you for your reply,

The instruction that I listed were from the Microsoft Office pop-up that
came with the computer. I tried to copy the text from the page, but was
unable to. I know it does not make any sense, because it is not even long
enough.

In any case I have the trial version loaded on my brand new and expensive
laptop and I have no activation number.

I also wrote that I purchased it from Circuit City but I meant CompUSA, not
sure why I get those two mixed up. In any case I will try your suggestion
and ask CompUSA and HP. I just can't beleive I am the only one that this is
happening to because the screen is from Microsoft.

Thanks Again
Riz

"Miss Perspicacia Tick" wrote:

Riz wrote:
I purchased a new HP Laptop from Circuit City and it came with a 60
day trial version. The trial version requires activation. It tells
me to use the Works authentification number. The problem is that the
number on the CD is a product ID number and it is not long enough.
Not enough characters.

I want to use the evaluation and then I plan on converting it to a
full version.

If anyone can help me activate the trial version I would appreciate
it.

Thanks

I very much doubt that it tells you to use the Works authentication number -
that would be nonsensical as Works doesn't, never has and never will have
anything to do with Office (other than the Suite contains Word). Mind you if
that was by the CC salesmoron I can understand it.

The activation key is an alpha-numeric string of 25 characters in the form
A1BC2-D3EF4-GH5IJ-6KL7M-NO8P9. If you cannot find it then you need to
contact either HP or Circuit City as the vendor and the manufacturer are
responsible for all support


--
In memory of MS MVP Alex Nichol: http://www.dts-l.org/