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"A command cannot be performed because a dialog box is open."



 
 
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  #1  
Old January 12th, 2005, 10:29 PM
Chuck
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Default "A command cannot be performed because a dialog box is open."

I get the following message when I click on a Word doc to start Word and load
the file:

"A command cannot be performed because a dialog box is open. Click OK, and
then close the dialog boxes to continue."

This is Office 2003, with all of the latest Office 2003 upgrades, recently
installed on a new computer that is running WinXP Professional. (This version
of Office is not OEM.)

I don't have any open dialog boxes when this error message occurs. Thank for
any light you can shed on this problem.

--Chuck
  #2  
Old January 12th, 2005, 10:40 PM
garfield-n-odie
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Default

Disable the Office Plugin that comes with Symantec/Norton AntiVirus. See
http://support.microsoft.com/?kbid=329820 "How to use Office programs
with the Norton AntiVirus Office plug-in" for more info.

Chuck wrote:

I get the following message when I click on a Word doc to start Word and load
the file:

"A command cannot be performed because a dialog box is open. Click OK, and
then close the dialog boxes to continue."

This is Office 2003, with all of the latest Office 2003 upgrades, recently
installed on a new computer that is running WinXP Professional. (This version
of Office is not OEM.)

I don't have any open dialog boxes when this error message occurs. Thank for
any light you can shed on this problem.

--Chuck


 




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