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Cannot open file after installing Office 2007 Service Pack 2
I cannot open the publisher files after I installed Office 2007 Service Pack 2.
Does anybody know what to do? Luckily one of our PCs has not yet the SP2. this way I can at least work. Thanks for help Stefan |
#2
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Cannot open file after installing Office 2007 Service Pack 2
Are you getting an error?
You may have to do a registry fix: Error message when you try to open a publication in Publisher: "Publisher cannot open the file" or "Publisher has detected a problem http://support.microsoft.com/kb/928890/en-us Do you have Norton? How to use Office programs with the Norton AntiVirus Office plug-in http://support.microsoft.com/kb/329820/en-us -- Mary Sauer http://msauer.mvps.org/ "Stefan Kratzert" wrote in message ... I cannot open the publisher files after I installed Office 2007 Service Pack 2. Does anybody know what to do? Luckily one of our PCs has not yet the SP2. this way I can at least work. Thanks for help Stefan |
#3
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Cannot open file after installing Office 2007 Service Pack 2
I have the same problem and have followed the instructions in kb928890. The
error code that I get is 1100009. Clearing the error message then opens a blank document. Norton A/V is not in use. "Stefan Kratzert" wrote: I cannot open the publisher files after I installed Office 2007 Service Pack 2. Does anybody know what to do? Luckily one of our PCs has not yet the SP2. this way I can at least work. Thanks for help Stefan |
#4
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Cannot open file after installing Office 2007 Service Pack 2
There was a solution in the Word newsgroup that suggested running the Office
Diagnostics in the Help menu. -- Mary Sauer http://msauer.mvps.org/ "Eric" wrote in message ... I have the same problem and have followed the instructions in kb928890. The error code that I get is 1100009. Clearing the error message then opens a blank document. Norton A/V is not in use. "Stefan Kratzert" wrote: I cannot open the publisher files after I installed Office 2007 Service Pack 2. Does anybody know what to do? Luckily one of our PCs has not yet the SP2. this way I can at least work. Thanks for help Stefan |
#5
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Cannot open file after installing Office 2007 Service Pack 2
Add me to the list:
Steps I've taken Attempted to uninstall SP2 - will not open file followed instructions in kb928890 - will not open file Office diagnostics - no problems detected Wiped HDD and reinstalled Windows xp to SP3 and Office to SP1 - file opens Applied office2007sp2-kb953195-fullfile-en-us - will not open file SP2 seems to be the culprit. So far the only files it will not open up is our monthly church newsletter. All versions of this file I've created over the past 18 months from the same template will not open. It appears I can create a new file just fine. Hope this helps Geoff "Mary Sauer" wrote: There was a solution in the Word newsgroup that suggested running the Office Diagnostics in the Help menu. -- Mary Sauer http://msauer.mvps.org/ "Eric" wrote in message ... I have the same problem and have followed the instructions in kb928890. The error code that I get is 1100009. Clearing the error message then opens a blank document. Norton A/V is not in use. "Stefan Kratzert" wrote: I cannot open the publisher files after I installed Office 2007 Service Pack 2. Does anybody know what to do? Luckily one of our PCs has not yet the SP2. this way I can at least work. Thanks for help Stefan |
#6
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Cannot open file after installing Office 2007 Service Pack 2
We are having the exact same problem (same error message / only happening
with computers we've upgraded to Office 2007 SP2). Luckily we have not deployed this update to our entire network yet. Not sure what else to try - I hope someone comes up with a suggestion that actually fixes the problem soon. "GZiemann" wrote: Add me to the list: Steps I've taken Attempted to uninstall SP2 - will not open file followed instructions in kb928890 - will not open file Office diagnostics - no problems detected Wiped HDD and reinstalled Windows xp to SP3 and Office to SP1 - file opens Applied office2007sp2-kb953195-fullfile-en-us - will not open file SP2 seems to be the culprit. So far the only files it will not open up is our monthly church newsletter. All versions of this file I've created over the past 18 months from the same template will not open. It appears I can create a new file just fine. Hope this helps Geoff "Mary Sauer" wrote: There was a solution in the Word newsgroup that suggested running the Office Diagnostics in the Help menu. -- Mary Sauer http://msauer.mvps.org/ "Eric" wrote in message ... I have the same problem and have followed the instructions in kb928890. The error code that I get is 1100009. Clearing the error message then opens a blank document. Norton A/V is not in use. "Stefan Kratzert" wrote: I cannot open the publisher files after I installed Office 2007 Service Pack 2. Does anybody know what to do? Luckily one of our PCs has not yet the SP2. this way I can at least work. Thanks for help Stefan |
#7
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Cannot open file after installing Office 2007 Service Pack 2
We are having the same problem and even though this isn't a fix, I found a
temporary workaround. Basically you can open the file on a computer not running Office 2007 SP2 and save the file as a Publisher 2000 type. Then open this new file on a machine running Office 2007 SP2 and re-save it as a regular Publisher 2007 file. It should then open fine with any computer running Office 2007 SP2. I know that saving a file as an older version might cause some features not to work, but it might be worth a try. "Stefan Kratzert" wrote: I cannot open the publisher files after I installed Office 2007 Service Pack 2. Does anybody know what to do? Luckily one of our PCs has not yet the SP2. this way I can at least work. Thanks for help Stefan |
#8
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Cannot open file after installing Office 2007 Service Pack 2
Thanks for all these tips and , at least I am not alone with this problem.
The workaround from SMR_Aaron worked partially. Most of the files could not be saved as publisher 2000 format directly. (cant be saved as Publisher 2000) But when I do copy and paste very single site I can save them as 2000 file and open in Office 2007 SP2 patched Computers. So thanks to SMR_Aaron, at least I can work again. Marys workaround did not work. Lets hope that the company which has given us this marvelous improvements will shortly find a solution. I have no time and guess nobody in our company to reinstall all OS and Office installations. "SMR_Aaron" wrote: We are having the same problem and even though this isn't a fix, I found a temporary workaround. Basically you can open the file on a computer not running Office 2007 SP2 and save the file as a Publisher 2000 type. Then open this new file on a machine running Office 2007 SP2 and re-save it as a regular Publisher 2007 file. It should then open fine with any computer running Office 2007 SP2. I know that saving a file as an older version might cause some features not to work, but it might be worth a try. "Stefan Kratzert" wrote: I cannot open the publisher files after I installed Office 2007 Service Pack 2. Does anybody know what to do? Luckily one of our PCs has not yet the SP2. this way I can at least work. Thanks for help Stefan |
#9
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Cannot open file after installing Office 2007 Service Pack 2
It boggles the mind that Microsoft would not have done a simple regression
test before releasing SP2 .... to make sure that Publisher 2007 can open an exisiting file. It appears that Publisher and its users are not important to Microsoft. Breaking an application is just not right. I am looking at open source solutions, such as Scribus, for low to mid level work, and Adobe InDesign for high end work. The sooner I can wean away from Publisher the better. imho, Microsoft has seen better days. Michael Gordon "Stefan Kratzert" wrote: Thanks for all these tips and , at least I am not alone with this problem. The workaround from SMR_Aaron worked partially. Most of the files could not be saved as publisher 2000 format directly. (cant be saved as Publisher 2000) But when I do copy and paste very single site I can save them as 2000 file and open in Office 2007 SP2 patched Computers. So thanks to SMR_Aaron, at least I can work again. Marys workaround did not work. Lets hope that the company which has given us this marvelous improvements will shortly find a solution. I have no time and guess nobody in our company to reinstall all OS and Office installations. "SMR_Aaron" wrote: We are having the same problem and even though this isn't a fix, I found a temporary workaround. Basically you can open the file on a computer not running Office 2007 SP2 and save the file as a Publisher 2000 type. Then open this new file on a machine running Office 2007 SP2 and re-save it as a regular Publisher 2007 file. It should then open fine with any computer running Office 2007 SP2. I know that saving a file as an older version might cause some features not to work, but it might be worth a try. "Stefan Kratzert" wrote: I cannot open the publisher files after I installed Office 2007 Service Pack 2. Does anybody know what to do? Luckily one of our PCs has not yet the SP2. this way I can at least work. Thanks for help Stefan |
#10
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Cannot open file after installing Office 2007 Service Pack 2
MLG wrote:
It boggles the mind that Microsoft would not have done a simple regression test before releasing SP2 .... to make sure that Publisher 2007 can open an exisiting file. It appears that Publisher and its users are not important to Microsoft. Breaking an application is just not right. The fact is that most people (including myself) CAN open pre-SP2 files in SP2; if that were not the case, obviously it would have been discovered during the beta. Microsoft has been made aware of this issue. -- Ed Bennett - MVP Microsoft Publisher http://ed.mvps.org |
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