Publisher has problem finding printer

Hi,

Publisher has a problem printing on network. Sometimes it
just comes up saying:

"Publisher cannot print due to a printing problem Press
f1"

And gives no indication what the error is.

Other times it says it can't find the printer (even though
printer is listed in print set up box)

The Printer is HP cp 1700 and has latest printer drivers
and printer has name less than 8 chars long with no spaces.
(response to earlier message posted)

We also found if we saved work to another directory of
network it would print.

Any help would be really appreciated.

What version Windows? Publisher?

HP DeskJet and Professional Series Color Printers - Windows NT Systems Using NTFS
will Allow Administrators to Print but Users Cannot
http://tinyurl.com/2hwh9


--
Mary Sauer MS MVP
http://office.microsoft.com/
http://www.mvps.org/msauer/
news://msnews.microsoft.com
"Robin Stevens" wrote in message
...
Hi,

Publisher has a problem printing on network. Sometimes it
just comes up saying:

"Publisher cannot print due to a printing problem Press
f1"

And gives no indication what the error is.

Other times it says it can't find the printer (even though
printer is listed in print set up box)

The Printer is HP cp 1700 and has latest printer drivers
and printer has name less than 8 chars long with no spaces.
(response to earlier message posted)

We also found if we saved work to another directory of
network it would print.

Any help would be really appreciated.

Windows 2000




-----Original Message-----
What version Windows? Publisher?

HP DeskJet and Professional Series Color Printers -
Windows NT Systems Using NTFS
will Allow Administrators to Print but Users Cannot
http://tinyurl.com/2hwh9


--
Mary Sauer MS MVP
http://office.microsoft.com/
http://www.mvps.org/msauer/
news://msnews.microsoft.com
"Robin Stevens"
wrote in message
...
Hi,

Publisher has a problem printing on network. Sometimes
it
just comes up saying:

"Publisher cannot print due to a printing problem Press
f1"

And gives no indication what the error is.

Other times it says it can't find the printer (even
though
printer is listed in print set up box)

The Printer is HP cp 1700 and has latest printer drivers
and printer has name less than 8 chars long with no
spaces.
(response to earlier message posted)

We also found if we saved work to another directory of
network it would print.

Any help would be really appreciated.




.

publisher 2000
-----Original Message-----
What version Windows? Publisher?

HP DeskJet and Professional Series Color Printers -
Windows NT Systems Using NTFS
will Allow Administrators to Print but Users Cannot
http://tinyurl.com/2hwh9


--
Mary Sauer MS MVP
http://office.microsoft.com/
http://www.mvps.org/msauer/
news://msnews.microsoft.com
"Robin Stevens"
wrote in message
...
Hi,

Publisher has a problem printing on network. Sometimes
it
just comes up saying:

"Publisher cannot print due to a printing problem Press
f1"

And gives no indication what the error is.

Other times it says it can't find the printer (even
though
printer is listed in print set up box)

The Printer is HP cp 1700 and has latest printer drivers
and printer has name less than 8 chars long with no
spaces.
(response to earlier message posted)

We also found if we saved work to another directory of
network it would print.

Any help would be really appreciated.




.

Could be your printer setup. Here's what I went through:

For several years my HP DeskJet 970Cse printer was on Lpt 1.
Then to get my computer back, got one for my daughter and shortly after
created a network off the DSL modem/router.
Because anytime my daughter wanted to print something my computer had to be
on. (daughter is in middle school - homework!)
To make the printer independent of both computers, put it on the network.

Then at times 'got similar printing difficulties where the printer refused
to operate either from my computer and my daughter's computer. It was
getting close to put the printer back on my computer when by chance had a
hard drive problem where defrag just wouldn't run on the IBM C drive ('have
three SCSI hard drives, each single partition). The IBM Tech didn't think
the drive was at fault and suggested getting System Mechanic to find and fix
the problem. It did (good program) AND during an analysis run reported my
printer was assigned Lpt 1 and the Network path. It also asked if it should
remove the Lpt 1 path. I said yes and it's been smooth sailing ever since.

Could be the reason for your printer problem.


--
Don
--------
Vancouver, USA - One of the great cities in one of the 45+ countries in the
Americas!


"Robin Stevens" wrote in message
...
Hi,

Publisher has a problem printing on network. Sometimes it
just comes up saying:

"Publisher cannot print due to a printing problem Press
f1"

And gives no indication what the error is.

Other times it says it can't find the printer (even though
printer is listed in print set up box)

The Printer is HP cp 1700 and has latest printer drivers
and printer has name less than 8 chars long with no spaces.
(response to earlier message posted)

We also found if we saved work to another directory of
network it would print.

Any help would be really appreciated.