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#1
July 15th, 2004, 06:48 PM
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Crash and ongoing cache update
I installed a Visio 2002 version (individual license) in
combination with an Office XP Enterprise license on my machine. When starting Visio, I each time get a message "Visio is updating its directory cache", accompanied by a pretty lengthy directory scanning process. I have not found any place in the options to turn this off. When closing Visio, the app at a first glance closes corrctly. But then I do get a crash error message. I am using Windows XP Pro. I get the impression that the cache update is not stored when closing the app and it might cause this crash?! Does somebody have an idea what could be wrong and how to get rid of this cache update thing? Thanks Joe 
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#2
July 23rd, 2004, 06:10 PM
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Crash and ongoing cache update
I am having exactly the same problem, it takes an additional minute to load Visio every time.
"Joe K" wrote: I installed a Visio 2002 version (individual license) in combination with an Office XP Enterprise license on my machine. When starting Visio, I each time get a message "Visio is updating its directory cache", accompanied by a pretty lengthy directory scanning process. I have not found any place in the options to turn this off. When closing Visio, the app at a first glance closes corrctly. But then I do get a crash error message. I am using Windows XP Pro. I get the impression that the cache update is not stored when closing the app and it might cause this crash?! Does somebody have an idea what could be wrong and how to get rid of this cache update thing? Thanks Joe
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#3
August 2nd, 2004, 09:13 PM
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Crash and ongoing cache update
Hello Joe,
Log off from the computer then Log in to the computer with different User account and try and launch Visio. If Visio works fine in different user account, then loog and and log in with the orignal user account and search for "Visio.bin" and "visio.ini" files and rename them. Then go to run and type "visio.exe /r". This launch Visio. Regards Vedvyas Microsoft
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#4
August 14th, 2004, 02:39 AM
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Crash and ongoing cache update
Thanks for tryin, but after trying your advvice, it stii has the same
problem. Any other suggestions? Thanks Stu "H.Vedvyas Choubay (MSFT)" wrote: Hello Joe, Log off from the computer then Log in to the computer with different User account and try and launch Visio. If Visio works fine in different user account, then loog and and log in with the orignal user account and search for "Visio.bin" and "visio.ini" files and rename them. Then go to run and type "visio.exe /r". This launch Visio. Regards Vedvyas Microsoft
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