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#1
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Word 2003 "Envelopes and Labels" fails to insert address into enve
I have used the Outlook 2003's contacts and/or address book entries to address
and then print individual envelopes in Word 2003 via "ToolsLetters and MailingsEnvelopes and Labels..." for years. Just recently this technique fails to actually insert the desired address into an "envelope." Up until the moment that I click on the desired address within the "Contacts" file (while both and "Outlook Address Book" and a "Personal Address Book" appear under Word's "Show Names from the:" dropdown, for some reason they display no names) everything seems to be working. It’s just that the desired address is NOT inserted into the "Delivery address:" field of the "Envelopes and Labels" dialog. I did disable some "unneeded" XP services via "services.msc", which may or may not have anything to do with my problem. Software environment includes following: Outlook 2003 Word 2003 XP Professional w/ SP2 Current Microsoft updates (Automatic Updates up and running) ClearContext (an Outlook Plug-in) OfficeCalendar (software to allow sharing contacts and calendars across the internet) - Peter Sale USA |
#2
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Word 2003 "Envelopes and Labels" fails to insert address into enve
You appear to have corrupted your Outlook Address Book. Reset it.
http://support.microsoft.com/default...Product=ol2002 -- Russ Valentine [MVP-Outlook] "psale" wrote in message ... I have used the Outlook 2003's contacts and/or address book entries to address and then print individual envelopes in Word 2003 via "ToolsLetters and MailingsEnvelopes and Labels..." for years. Just recently this technique fails to actually insert the desired address into an "envelope." Up until the moment that I click on the desired address within the "Contacts" file (while both and "Outlook Address Book" and a "Personal Address Book" appear under Word's "Show Names from the:" dropdown, for some reason they display no names) everything seems to be working. It's just that the desired address is NOT inserted into the "Delivery address:" field of the "Envelopes and Labels" dialog. I did disable some "unneeded" XP services via "services.msc", which may or may not have anything to do with my problem. Software environment includes following: Outlook 2003 Word 2003 XP Professional w/ SP2 Current Microsoft updates (Automatic Updates up and running) ClearContext (an Outlook Plug-in) OfficeCalendar (software to allow sharing contacts and calendars across the internet) - Peter Sale USA |
#3
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Word 2003 "Envelopes and Labels" fails to insert address into
I followed the directions contained within the KB article you directed me
too, and still no joy. Any other suggestions? - Peter Sale USA "Russ Valentine [MVP-Outlook]" wrote: You appear to have corrupted your Outlook Address Book. Reset it. http://support.microsoft.com/default...Product=ol2002 -- Russ Valentine [MVP-Outlook] |
#4
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Word 2003 "Envelopes and Labels" fails to insert address into
No. Perhaps you should provide some clear, detailed information since we
could have no idea what you did and what happened. -- Russ Valentine [MVP-Outlook] "psale" wrote in message ... I followed the directions contained within the KB article you directed me too, and still no joy. Any other suggestions? - Peter Sale USA "Russ Valentine [MVP-Outlook]" wrote: You appear to have corrupted your Outlook Address Book. Reset it. http://support.microsoft.com/default...Product=ol2002 -- Russ Valentine [MVP-Outlook] |
#5
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Word 2003 "Envelopes and Labels" fails to insert address into
First, as detailed in the KB article you refered me too, and because I'm running Outlook 2003, I performed the following operations: … Microsoft Office Outlook 2003 1. On the Tools menu, click E-mail Accounts. 2. Click to select View or change existing directories or address books, and then click Next. 3. If your Outlook Address Book is listed, click Cancel, and then go to the steps in the "How to Mark Your Contact Folder for Use with Your Address Book" section. 4. If your Outlook Address Book is not listed, click Add. 5. Click to select Additional Address Books, and then click Next. 6. Click to select Outlook Address Book, and then click Next. 7. Click OK when you receive the prompt that the address book you added will not start until you click Exit from the File menu. 8. Click Finish. 9. Click Exit from the File menu, and then restart Outlook. Next, I performed following operations: Step 2: Mark your contact folder for use with your address book 1. On the File menu, point to Folder, and then click Properties for your folder name. 2. On the Outlook Address Book tab, click to select the Show this folder as an e-mail address book check box, type a descriptive name, and then click OK. Lastly, I rebooted my XP Pro PC, not simply stop and restart Outlook 2003, then I restarted Word 2003 and attempted to “Insert Address” via both Word’s “Insert Address” command and “Envelopes and Labels” “insert Address” command with the result that nothing what so ever is inserted. Put differently, I attempted to remedy the problem I described in detail in my first post by following exactly each appropriate step in the KB article you kindly refered me too. I do not know why Word 2003's "Insert Address" command suddenly stopped working. - Peter Sale USA "Russ Valentine [MVP-Outlook]" wrote: No. Perhaps you should provide some clear, detailed information since we could have no idea what you did and what happened. -- Russ Valentine [MVP-Outlook] "psale" wrote in message ... I followed the directions contained within the KB article you directed me too, and still no joy. Any other suggestions? - Peter Sale USA "Russ Valentine [MVP-Outlook]" wrote: You appear to have corrupted your Outlook Address Book. Reset it. http://support.microsoft.com/default...Product=ol2002 -- Russ Valentine [MVP-Outlook] |
#6
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Word 2003 "Envelopes and Labels" fails to insert address into
I know what the instructions say. You just copied and pasted them. The
instructions contain alternatives. You did not state which alternatives you used nor what the status of your Contacts Folder and Outlook Address Book Service were in the first place. When you open the address book in Word, what appears in the "Show Names from the:" box? What do you see when you open the address book in Outlook? -- Russ Valentine [MVP-Outlook] "psale" wrote in message ... First, as detailed in the KB article you refered me too, and because I'm running Outlook 2003, I performed the following operations: . Microsoft Office Outlook 2003 1. On the Tools menu, click E-mail Accounts. 2. Click to select View or change existing directories or address books, and then click Next. 3. If your Outlook Address Book is listed, click Cancel, and then go to the steps in the "How to Mark Your Contact Folder for Use with Your Address Book" section. 4. If your Outlook Address Book is not listed, click Add. 5. Click to select Additional Address Books, and then click Next. 6. Click to select Outlook Address Book, and then click Next. 7. Click OK when you receive the prompt that the address book you added will not start until you click Exit from the File menu. 8. Click Finish. 9. Click Exit from the File menu, and then restart Outlook. Next, I performed following operations: Step 2: Mark your contact folder for use with your address book 1. On the File menu, point to Folder, and then click Properties for your folder name. 2. On the Outlook Address Book tab, click to select the Show this folder as an e-mail address book check box, type a descriptive name, and then click OK. Lastly, I rebooted my XP Pro PC, not simply stop and restart Outlook 2003, then I restarted Word 2003 and attempted to "Insert Address" via both Word's "Insert Address" command and "Envelopes and Labels" "insert Address" command with the result that nothing what so ever is inserted. Put differently, I attempted to remedy the problem I described in detail in my first post by following exactly each appropriate step in the KB article you kindly refered me too. I do not know why Word 2003's "Insert Address" command suddenly stopped working. - Peter Sale USA "Russ Valentine [MVP-Outlook]" wrote: No. Perhaps you should provide some clear, detailed information since we could have no idea what you did and what happened. -- Russ Valentine [MVP-Outlook] "psale" wrote in message ... I followed the directions contained within the KB article you directed me too, and still no joy. Any other suggestions? - Peter Sale USA "Russ Valentine [MVP-Outlook]" wrote: You appear to have corrupted your Outlook Address Book. Reset it. http://support.microsoft.com/default...Product=ol2002 -- Russ Valentine [MVP-Outlook] |
#7
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Word 2003 "Envelopes and Labels" fails to insert address into
As you correctly point out, the KB article contained instructions for a
variety of alternatives. I did not “just” copy and paste them. Instead, I copied and pasted the appropriate alternative instructions, the instructions that applied to my particular circumstance, the instructions that I actually did follow. With respect to the “status” of my “Contacts Folder” and “Outlook Address Book service” in the first place or even their status now, I’m not sure that I know what you mean and/or where to look to ascertain this information. Russ Valentine asked: “When you open the address book in Word, what appears in the "Show Names from the:" box?” Ans: I see “Contacts” beneath and slightly indented to “Outlook Address Book”. My recollection is that I have always seen this, both when I was enjoying proper operation of Word 2003’s “ToolsLetters and MailingEnvelopes and Labeling” facility to print off a single addressed envelope, and even after this Word facility abruptly stopped working. Russ Valentine asked: "What do you see when you open the address book in Outlook?" Ans: Actually, I’m not certain I know what you’re talking about or how to do this either. In Outlook 2003 I have dealt with “Contacts” not “Address Books.” Among other tasks, I use Outlook to send email, clicking on the little “open book” icon to the left of the “To…”, “CC…” and “BCC…” text in newly created emails. This Outlook 2003 facility for inserting appropriate email addresses into newly composed email messages continues to work properly, if this is what you mean. - Peter Sale USA |
#8
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Word 2003 "Envelopes and Labels" fails to insert address into
So when you open the address Book in Word, do you see all your Contacts
displayed? -- Russ Valentine [MVP-Outlook] "psale" wrote in message ... As you correctly point out, the KB article contained instructions for a variety of alternatives. I did not "just" copy and paste them. Instead, I copied and pasted the appropriate alternative instructions, the instructions that applied to my particular circumstance, the instructions that I actually did follow. With respect to the "status" of my "Contacts Folder" and "Outlook Address Book service" in the first place or even their status now, I'm not sure that I know what you mean and/or where to look to ascertain this information. Russ Valentine asked: "When you open the address book in Word, what appears in the "Show Names from the:" box?" Ans: I see "Contacts" beneath and slightly indented to "Outlook Address Book". My recollection is that I have always seen this, both when I was enjoying proper operation of Word 2003's "ToolsLetters and MailingEnvelopes and Labeling" facility to print off a single addressed envelope, and even after this Word facility abruptly stopped working. Russ Valentine asked: "What do you see when you open the address book in Outlook?" Ans: Actually, I'm not certain I know what you're talking about or how to do this either. In Outlook 2003 I have dealt with "Contacts" not "Address Books." Among other tasks, I use Outlook to send email, clicking on the little "open book" icon to the left of the "To.", "CC." and "BCC." text in newly created emails. This Outlook 2003 facility for inserting appropriate email addresses into newly composed email messages continues to work properly, if this is what you mean. - Peter Sale USA |
#9
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Word 2003 "Envelopes and Labels" fails to insert address into
Yes I do, its just that clicking on any of the available contacts fails to actually insert that contact's address (or anything at all) into that Word document. - Peter Sale USA "Russ Valentine [MVP-Outlook]" wrote: So when you open the address Book in Word, do you see all your Contacts displayed? -- Russ Valentine [MVP-Outlook] "psale" wrote in message ... As you correctly point out, the KB article contained instructions for a variety of alternatives. I did not "just" copy and paste them. Instead, I copied and pasted the appropriate alternative instructions, the instructions that applied to my particular circumstance, the instructions that I actually did follow. With respect to the "status" of my "Contacts Folder" and "Outlook Address Book service" in the first place or even their status now, I'm not sure that I know what you mean and/or where to look to ascertain this information. Russ Valentine asked: "When you open the address book in Word, what appears in the "Show Names from the:" box?" Ans: I see "Contacts" beneath and slightly indented to "Outlook Address Book". My recollection is that I have always seen this, both when I was enjoying proper operation of Word 2003's "ToolsLetters and MailingEnvelopes and Labeling" facility to print off a single addressed envelope, and even after this Word facility abruptly stopped working. Russ Valentine asked: "What do you see when you open the address book in Outlook?" Ans: Actually, I'm not certain I know what you're talking about or how to do this either. In Outlook 2003 I have dealt with "Contacts" not "Address Books." Among other tasks, I use Outlook to send email, clicking on the little "open book" icon to the left of the "To.", "CC." and "BCC." text in newly created emails. This Outlook 2003 facility for inserting appropriate email addresses into newly composed email messages continues to work properly, if this is what you mean. - Peter Sale USA |
#10
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Word 2003 "Envelopes and Labels" fails to insert address into
Odd. Since this used to work, can you think of any changes you made to your
configuration? For example, is Outlook your default mail program and your default Contacts Manager for your OS? -- Russ Valentine [MVP-Outlook] "psale" wrote in message ... Yes I do, its just that clicking on any of the available contacts fails to actually insert that contact's address (or anything at all) into that Word document. - Peter Sale USA "Russ Valentine [MVP-Outlook]" wrote: So when you open the address Book in Word, do you see all your Contacts displayed? -- Russ Valentine [MVP-Outlook] "psale" wrote in message ... As you correctly point out, the KB article contained instructions for a variety of alternatives. I did not "just" copy and paste them. Instead, I copied and pasted the appropriate alternative instructions, the instructions that applied to my particular circumstance, the instructions that I actually did follow. With respect to the "status" of my "Contacts Folder" and "Outlook Address Book service" in the first place or even their status now, I'm not sure that I know what you mean and/or where to look to ascertain this information. Russ Valentine asked: "When you open the address book in Word, what appears in the "Show Names from the:" box?" Ans: I see "Contacts" beneath and slightly indented to "Outlook Address Book". My recollection is that I have always seen this, both when I was enjoying proper operation of Word 2003's "ToolsLetters and MailingEnvelopes and Labeling" facility to print off a single addressed envelope, and even after this Word facility abruptly stopped working. Russ Valentine asked: "What do you see when you open the address book in Outlook?" Ans: Actually, I'm not certain I know what you're talking about or how to do this either. In Outlook 2003 I have dealt with "Contacts" not "Address Books." Among other tasks, I use Outlook to send email, clicking on the little "open book" icon to the left of the "To.", "CC." and "BCC." text in newly created emails. This Outlook 2003 facility for inserting appropriate email addresses into newly composed email messages continues to work properly, if this is what you mean. - Peter Sale USA |
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