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#1
April 4th, 2005, 09:15 PM
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Contacts address book corrupted!
1.When the client goes to send a new mail message.
2.Click the To: button 3.Selects Contacts fromt the address book options 4.Selects a user in the contacts list 5.Types a message to the user 6.Clicks send 7.Message comes back to the inbox. "Message undeliverable" At the same time we can type the exact same E-Mail address into the To: line "same address as the corresponding contacts user" and the message will send just fine. This fails with any user that we try from the contacts folder. When we send fromt the global address book everything works perfectly? Any ideas.... 
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#2
April 4th, 2005, 09:21 PM
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That would suggest that your mail addresses in the Contacts Folder are
incorrect or not valid. Did you look? -- Russ Valentine [MVP-Outlook] "RYAN" wrote in message ... 1.When the client goes to send a new mail message. 2.Click the To: button 3.Selects Contacts fromt the address book options 4.Selects a user in the contacts list 5.Types a message to the user 6.Clicks send 7.Message comes back to the inbox. "Message undeliverable" At the same time we can type the exact same E-Mail address into the To: line "same address as the corresponding contacts user" and the message will send just fine. This fails with any user that we try from the contacts folder. When we send fromt the global address book everything works perfectly? Any ideas....
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#3
April 4th, 2005, 09:27 PM
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Yes I checked that, they are the exact same as when i
typed them in to test. Except when i type them in, they work.... -----Original Message----- That would suggest that your mail addresses in the Contacts Folder are incorrect or not valid. Did you look? -- Russ Valentine [MVP-Outlook] "RYAN" wrote in message ... 1.When the client goes to send a new mail message. 2.Click the To: button 3.Selects Contacts fromt the address book options 4.Selects a user in the contacts list 5.Types a message to the user 6.Clicks send 7.Message comes back to the inbox. "Message undeliverable" At the same time we can type the exact same E-Mail address into the To: line "same address as the corresponding contacts user" and the message will send just fine. This fails with any user that we try from the contacts folder. When we send fromt the global address book everything works perfectly? Any ideas.... .
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#4
April 4th, 2005, 09:40 PM
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Are they resolved?
-- Russ Valentine [MVP-Outlook] "Ryan" wrote in message ... Yes I checked that, they are the exact same as when i typed them in to test. Except when i type them in, they work.... -----Original Message----- That would suggest that your mail addresses in the Contacts Folder are incorrect or not valid. Did you look? -- Russ Valentine [MVP-Outlook] "RYAN" wrote in message ... 1.When the client goes to send a new mail message. 2.Click the To: button 3.Selects Contacts fromt the address book options 4.Selects a user in the contacts list 5.Types a message to the user 6.Clicks send 7.Message comes back to the inbox. "Message undeliverable" At the same time we can type the exact same E-Mail address into the To: line "same address as the corresponding contacts user" and the message will send just fine. This fails with any user that we try from the contacts folder. When we send fromt the global address book everything works perfectly? Any ideas.... .
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#5
April 4th, 2005, 10:10 PM
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-----Original Message----- Are they resolved? -- Russ Valentine [MVP-Outlook] "Ryan" wrote in message ... Yes I checked that, they are the exact same as when i typed them in to test. Except when i type them in, they work.... -----Original Message----- That would suggest that your mail addresses in the Contacts Folder are incorrect or not valid. Did you look? -- Russ Valentine [MVP-Outlook] "RYAN" wrote in message .. . 1.When the client goes to send a new mail message. 2.Click the To: button 3.Selects Contacts fromt the address book options 4.Selects a user in the contacts list 5.Types a message to the user 6.Clicks send 7.Message comes back to the inbox. "Message undeliverable" At the same time we can type the exact same E-Mail address into the To: line "same address as the corresponding contacts user" and the message will send just fine. This fails with any user that we try from the contacts folder. When we send fromt the global address book everything works perfectly? Any ideas.... . . What do you mean by resolved
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#6
April 4th, 2005, 10:18 PM
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Sorry I don't know what you mean by resolved?
-----Original Message----- -----Original Message----- Are they resolved? -- Russ Valentine [MVP-Outlook] "Ryan" wrote in message ... Yes I checked that, they are the exact same as when i typed them in to test. Except when i type them in, they work.... -----Original Message----- That would suggest that your mail addresses in the Contacts Folder are incorrect or not valid. Did you look? -- Russ Valentine [MVP-Outlook] "RYAN" wrote in message . .. 1.When the client goes to send a new mail message. 2.Click the To: button 3.Selects Contacts fromt the address book options 4.Selects a user in the contacts list 5.Types a message to the user 6.Clicks send 7.Message comes back to the inbox. "Message undeliverable" At the same time we can type the exact same E-Mail address into the To: line "same address as the corresponding contacts user" and the message will send just fine. This fails with any user that we try from the contacts folder. When we send fromt the global address book everything works perfectly? Any ideas.... . . What do you mean by resolved .
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#7
April 4th, 2005, 10:21 PM
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Underlined.
That means that Outlook recognizes them as valid addresses. -- Russ Valentine [MVP-Outlook] wrote in message ... Sorry I don't know what you mean by resolved? -----Original Message----- -----Original Message----- Are they resolved? -- Russ Valentine [MVP-Outlook] "Ryan" wrote in message .. . Yes I checked that, they are the exact same as when i typed them in to test. Except when i type them in, they work.... -----Original Message----- That would suggest that your mail addresses in the Contacts Folder are incorrect or not valid. Did you look? -- Russ Valentine [MVP-Outlook] "RYAN" wrote in message .. . 1.When the client goes to send a new mail message. 2.Click the To: button 3.Selects Contacts fromt the address book options 4.Selects a user in the contacts list 5.Types a message to the user 6.Clicks send 7.Message comes back to the inbox. "Message undeliverable" At the same time we can type the exact same E-Mail address into the To: line "same address as the corresponding contacts user" and the message will send just fine. This fails with any user that we try from the contacts folder. When we send fromt the global address book everything works perfectly? Any ideas.... . . What do you mean by resolved .
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#8
April 5th, 2005, 02:51 PM
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Yes the name is resolved!
-----Original Message----- Underlined. That means that Outlook recognizes them as valid addresses. -- Russ Valentine [MVP-Outlook] wrote in message ... Sorry I don't know what you mean by resolved? -----Original Message----- -----Original Message----- Are they resolved? -- Russ Valentine [MVP-Outlook] "Ryan" wrote in message . .. Yes I checked that, they are the exact same as when i typed them in to test. Except when i type them in, they work.... -----Original Message----- That would suggest that your mail addresses in the Contacts Folder are incorrect or not valid. Did you look? -- Russ Valentine [MVP-Outlook] "RYAN" wrote in message . .. 1.When the client goes to send a new mail message. 2.Click the To: button 3.Selects Contacts fromt the address book options 4.Selects a user in the contacts list 5.Types a message to the user 6.Clicks send 7.Message comes back to the inbox. "Message undeliverable" At the same time we can type the exact same E-Mail address into the To: line "same address as the corresponding contacts user" and the message will send just fine. This fails with any user that we try from the contacts folder. When we send fromt the global address book everything works perfectly? Any ideas.... . . What do you mean by resolved . .
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#9
April 5th, 2005, 07:41 PM
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See if you have more than one Contacts Folder in your profile.
-- Russ Valentine [MVP-Outlook] wrote in message ... Yes the name is resolved! -----Original Message----- Underlined. That means that Outlook recognizes them as valid addresses. -- Russ Valentine [MVP-Outlook] wrote in message ... Sorry I don't know what you mean by resolved? -----Original Message----- -----Original Message----- Are they resolved? -- Russ Valentine [MVP-Outlook] "Ryan" wrote in message .. . Yes I checked that, they are the exact same as when i typed them in to test. Except when i type them in, they work.... -----Original Message----- That would suggest that your mail addresses in the Contacts Folder are incorrect or not valid. Did you look? -- Russ Valentine [MVP-Outlook] "RYAN" wrote in message ... 1.When the client goes to send a new mail message. 2.Click the To: button 3.Selects Contacts fromt the address book options 4.Selects a user in the contacts list 5.Types a message to the user 6.Clicks send 7.Message comes back to the inbox. "Message undeliverable" At the same time we can type the exact same E-Mail address into the To: line "same address as the corresponding contacts user" and the message will send just fine. This fails with any user that we try from the contacts folder. When we send fromt the global address book everything works perfectly? Any ideas.... . . What do you mean by resolved . .
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#10
April 5th, 2005, 08:49 PM
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Hi Ryan and Russ!
I'm having the same problem as Ryan. We just reinstalled exchange 2003 after our hard drive crashed and now whenever anyone tries to send an email using the "To:" contacts list, it gets bounced back. We've already followed all of the suggestions so far, are there any other ideas you can think of? "Russ Valentine [MVP-Outlook]" wrote: See if you have more than one Contacts Folder in your profile. -- Russ Valentine [MVP-Outlook] wrote in message ... Yes the name is resolved! -----Original Message----- Underlined. That means that Outlook recognizes them as valid addresses. -- Russ Valentine [MVP-Outlook] wrote in message ... Sorry I don't know what you mean by resolved? -----Original Message----- -----Original Message----- Are they resolved? -- Russ Valentine [MVP-Outlook] "Ryan" wrote in message .. . Yes I checked that, they are the exact same as when i typed them in to test. Except when i type them in, they work.... -----Original Message----- That would suggest that your mail addresses in the Contacts Folder are incorrect or not valid. Did you look? -- Russ Valentine [MVP-Outlook] "RYAN" wrote in message ... 1.When the client goes to send a new mail message. 2.Click the To: button 3.Selects Contacts fromt the address book options 4.Selects a user in the contacts list 5.Types a message to the user 6.Clicks send 7.Message comes back to the inbox. "Message undeliverable" At the same time we can type the exact same E-Mail address into the To: line "same address as the corresponding contacts user" and the message will send just fine. This fails with any user that we try from the contacts folder. When we send fromt the global address book everything works perfectly? Any ideas.... . . What do you mean by resolved . .
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