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Unable to access Address Book after migrating Outlook 2000 to
how do you do this. Step by step please. thank you.
"Russ Valentine [MVP-Outlook]" wrote: You appear not to be displaying the correct Contacts Folder in the Address Book Service. Make sure the Contacts Folder that contains your Contacts is the one you have enabled as an email address book and added to your address book service. -- Russ Valentine [MVP-Outlook] "Steve" wrote in message ... "Russ Valentine [MVP-Outlook]" wrote: Then there are 2 possibilities: 1. You haven't enabled the correct Contacts Folder for display. See if you ended up with more than one set of PST files or Contacts Folders during your migration and don't have the correct one showing in the Address Book view 2. Your Outlook Address Book Service is corrupt. Remove it, restart Outlook, re-add it and configure it the way the article tells you to. -- Russ Valentine [MVP-Outlook] "Lissa" wrote in message ... Thanks, Russ, I was hoping you would reply! I have followed the instructions you have provided in other posts to "install the Outlook Address Book service" (changing the existing directory, seleccting Outlook Address Book, etc.)and those to "mark the Contact folder for use with your Address Book" (Going to properties for Contacts folder and on the Outlook Address Book tab clicking show this folder as an e-mail address book, etc.) I have done these numerous times, the Contact list is already selected in the latter. Nothing seems to work to allow me access to addresses. The only thing I seem to able to do is go to a name in the Contact list, press right/click and M and that gives me a new mail message with the name auto-filled. I can send the message and then next time I mail that person something, Outlook will auto-fill it again. Otherwise, I have to type in every e-mail address completely. and continue to get the error message (quoted above) whenever I click on the Address Book icon (or from drop down menu in Tools) or when I click on "To" in a new mail message. Sure hope you have a solution! Thanks! Lissa Steve: Hi Russ, I did all of the above, deleted the service and re-installed it, all the other settings are correct and I even created new profiles but to no avail. The moment you click on the address book folder it comes up with the Contacts folder first, but no contacts. I am using Outlook 2003 (part of Office SBE) any ideas??? |
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