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#1
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contact list cannot be displayed
My user is writing an email. When she click TO to bring up her contact list,
Outlook displays a message stating the address list could not be displayed. When I go into Options, the file locations tab is greyed out. She is Outook XP, on a XP Pro machine. Any ideas? |
#2
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If you right click on the Contacts folder and choose Properties, what shows
on the Outlook Address Book tab? "Squid" wrote in message ... My user is writing an email. When she click TO to bring up her contact list, Outlook displays a message stating the address list could not be displayed. When I go into Options, the file locations tab is greyed out. She is Outook XP, on a XP Pro machine. Any ideas? |
#3
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Show this folder as an email Address Book is checked
Name of the address book: Contacts "Vince Averello [MVP-Outlook]" wrote: If you right click on the Contacts folder and choose Properties, what shows on the Outlook Address Book tab? "Squid" wrote in message ... My user is writing an email. When she click TO to bring up her contact list, Outlook displays a message stating the address list could not be displayed. When I go into Options, the file locations tab is greyed out. She is Outook XP, on a XP Pro machine. Any ideas? |
#4
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Hmm, maybe multiple Contact folders are selected to be shown. What shows
he Tools menu Email accounts View/Change existing directories or address books Click Next Highlight Outlook Address Book Click Change "Squid" wrote in message ... Show this folder as an email Address Book is checked Name of the address book: Contacts |
#5
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yup, that is what it was. I backed up the visible contact list, then removed
one of duplicate contact books and crossed fingers. Closed and reopened Outlook and it worked! Thanks Vince "Vince Averello [MVP-Outlook]" wrote: Hmm, maybe multiple Contact folders are selected to be shown. What shows he Tools menu Email accounts View/Change existing directories or address books Click Next Highlight Outlook Address Book Click Change "Squid" wrote in message ... Show this folder as an email Address Book is checked Name of the address book: Contacts |
#6
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contact list cannot be displayed
Vince
You're a star!!! Worked for me too. Colm "Vince Averello [MVP-Outlook]" wrote: Hmm, maybe multiple Contact folders are selected to be shown. What shows he Tools menu Email accounts View/Change existing directories or address books Click Next Highlight Outlook Address Book Click Change "Squid" wrote in message ... Show this folder as an email Address Book is checked Name of the address book: Contacts |
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