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#1
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The file may have been changed by another user since you last saved it
I have a user using Excel 2003 that opens any excel file
and then tries to save it gets this message: The file file name may have been changed by another user since you last saved it. In that case, what do you want to do? Save a copy Overwrite changes They have not shared anything. They are uptodate on their patches. |
#2
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Hi Larry,
Thanks for your post. 1. Does your client open the Excel files from local computer or from a network share? 2. If your client start Excel in safe mode and then open the files, will the same issue occur? From Start--Run--excel /s, press OK to launch Excel in safe mode. 3. Has he/she installed any Antivirus Programs? I would suggest you disable Antivirus Programs. If you have installed Norton AV, the Norton Office Plug-in may cause many problems, such as preventing Office documents from opening and causing Word/Excel to crash on exit. In order to disable it, please refer to the following article: 329820 Latest Information About How to Use Microsoft Office with the Norton http://support.microsoft.com/?id=329820 I hope the information helps. Have a nice day! Sincerely, Arnold Gao Microsoft Online Partner Support Get Secure! - www.microsoft.com/security ================================================== == When responding to posts, please "Reply to Group" via your newsreader so that others may learn and benefit from your issue. ================================================== == This posting is provided "AS IS" with no warranties, and confers no rights. |
#3
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Hi I am having the same problem as well. My client opens the file from a network share and yes get the same problem in safe mode. -- samman ------------------------------------------------------------------------ Posted via http://www.mcse.ms ------------------------------------------------------------------------ View this thread: http://www.mcse.ms/message999208.html |
#4
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Hi Samman,
Have you tried to disable AntiVirus programs? Sincerely, Arnold Gao Microsoft Online Partner Support Get Secure! - www.microsoft.com/security ================================================== == When responding to posts, please "Reply to Group" via your newsreader so that others may learn and benefit from your issue. ================================================== == This posting is provided "AS IS" with no warranties, and confers no rights. |
#5
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Not sure this is the greatest advice especially from someone touting security!
""Arnold Gao [MSFT]"" wrote in message ... : Hi Samman, : : Have you tried to disable AntiVirus programs? : : Sincerely, : : Arnold Gao : : Microsoft Online Partner Support : : : Get Secure! - www.microsoft.com/security : : ================================================== == : When responding to posts, please "Reply to Group" via : your newsreader so : that others may learn and benefit from your issue. : ================================================== == : This posting is provided "AS IS" with no warranties, and : confers no rights. : |
#6
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Hi,
I suggested Larry disable Antivirus Program just as we need to identify the root cause of the issue. Sincerely, Arnold Gao Microsoft Online Partner Support Get Secure! - www.microsoft.com/security ================================================== == When responding to posts, please "Reply to Group" via your newsreader so that others may learn and benefit from your issue. ================================================== == This posting is provided "AS IS" with no warranties, and confers no rights. |
#7
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Folks,
I am experiencing the same problem now after upgrading to Windows XP SP2. My file is stored on a Linux machine (running Samba). I did not have this problem before. As suggested by others, I temporarily disabled my Norton Antivirus-- it made no difference. In my case, it appears to be a new "feature" of XP SP2. Paul // // VoIP Discussion Forum // http://www.dailypayload.com/forums/ // ""Arnold Gao [MSFT]"" wrote in message ... Hi, I suggested Larry disable Antivirus Program just as we need to identify the root cause of the issue. Sincerely, Arnold Gao Microsoft Online Partner Support Get Secure! - www.microsoft.com/security ================================================== == When responding to posts, please "Reply to Group" via your newsreader so that others may learn and benefit from your issue. ================================================== == This posting is provided "AS IS" with no warranties, and confers no rights. |
#8
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I too am experiencing the same issue with Windows 2000 Machines running Excel
2003. I have also tried disabling Virus scan (McAfee) with the same result. This just started a couple of weeks ago, but we have been running 2003 for several months now. Any more ideas would be appreciated. "Paul E. Jones" wrote: Folks, I am experiencing the same problem now after upgrading to Windows XP SP2. My file is stored on a Linux machine (running Samba). I did not have this problem before. As suggested by others, I temporarily disabled my Norton Antivirus-- it made no difference. In my case, it appears to be a new "feature" of XP SP2. Paul // // VoIP Discussion Forum // http://www.dailypayload.com/forums/ // ""Arnold Gao [MSFT]"" wrote in message ... Hi, I suggested Larry disable Antivirus Program just as we need to identify the root cause of the issue. Sincerely, Arnold Gao Microsoft Online Partner Support Get Secure! - www.microsoft.com/security ================================================== == When responding to posts, please "Reply to Group" via your newsreader so that others may learn and benefit from your issue. ================================================== == This posting is provided "AS IS" with no warranties, and confers no rights. |
#9
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So, it would appear that a recent Microsoft update has introduced this
problem. I, too, had been running with the exact same configuration for some time. This file is one I edit several times each week and had even edited it during the day prior to updating to SP2. I never had this problem until I installed SP2. You're indicating that you have been running with the same config and it just recently started happening. You're running Windows 2000, so I would guess that security updates were probably released more gradually than XP, since SP2 was forthcoming. The only conclusion I can draw is that Microsoft changed something recent security updates. Our anti-virus programs are different, so we can't blame those (and disabling them had no impact, anyway). Paul "nikbottom" wrote in message ... I too am experiencing the same issue with Windows 2000 Machines running Excel 2003. I have also tried disabling Virus scan (McAfee) with the same result. This just started a couple of weeks ago, but we have been running 2003 for several months now. Any more ideas would be appreciated. |
#10
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I'm actually almost leaning towards the possibility of it being an Office
update of some kind. All of my PC's should be at the same patch level since we have group policy mandating they update Windows patches daily. We don't yet have that in place for Office 2003. People can update at will and we only have a handful out of several hundred machines experiencing the issue. At least only a handful of users have complained. "Paul E. Jones" wrote: So, it would appear that a recent Microsoft update has introduced this problem. I, too, had been running with the exact same configuration for some time. This file is one I edit several times each week and had even edited it during the day prior to updating to SP2. I never had this problem until I installed SP2. You're indicating that you have been running with the same config and it just recently started happening. You're running Windows 2000, so I would guess that security updates were probably released more gradually than XP, since SP2 was forthcoming. The only conclusion I can draw is that Microsoft changed something recent security updates. Our anti-virus programs are different, so we can't blame those (and disabling them had no impact, anyway). Paul "nikbottom" wrote in message ... I too am experiencing the same issue with Windows 2000 Machines running Excel 2003. I have also tried disabling Virus scan (McAfee) with the same result. This just started a couple of weeks ago, but we have been running 2003 for several months now. Any more ideas would be appreciated. |
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