PowerPoint 2007 crashes when moving Pie Chart

I have a user who is experiencing the same problem. The only work around was
to edit the graphs using the format size inputs. I don't know if this is a
great work around, but it allowed the user to finish the project without
further crashes.

Is MS working on this?

"Reuben Rinquest" wrote:

Hi There,

I'm experiencing a problem with PowerPoint where it crashes when I click on
and move a Pie Chart within my presentation. I'm currently running Office
2007 (SP2) on Windows XP (SP3) and have 2 GB RAM, at least 1.2 GB free when
doing the operation.

Please could you let me know if this is a bug and if there is a solution to
this issue?

Thank you.
Reuben

Same issue here...if I click multiple times on a chart in powerpoint it hangs
and I have to shut it down. ON the phone with MS now and its not getting me
anywhere.

"Jason D" wrote:

I have a user who is experiencing the same problem. The only work around was
to edit the graphs using the format size inputs. I don't know if this is a
great work around, but it allowed the user to finish the project without
further crashes.

Is MS working on this?

"Reuben Rinquest" wrote:

Hi There,

I'm experiencing a problem with PowerPoint where it crashes when I click on
and move a Pie Chart within my presentation. I'm currently running Office
2007 (SP2) on Windows XP (SP3) and have 2 GB RAM, at least 1.2 GB free when
doing the operation.

Please could you let me know if this is a bug and if there is a solution to
this issue?

Thank you.
Reuben

I can tell you guys that yes, MS is aware of this and yes, they're working
on it.

(I also have had problems with this bug. It's incredibly annoying. The only
fix I know of right now is to uninstall SP2.)

--
Echo [MS PPT MVP] http://www.echosvoice.com
What's new in PPT 2007? http://www.echosvoice.com/2007.htm
Fixing PowerPoint Annoyances http://tinyurl.com/36grcd
PowerPoint 2007 Complete Makeover Kit http://tinyurl.com/32a7nx

Don't Miss the PPTLive User Conference! Atlanta | Oct 11-14


"Dominic" wrote in message
...
Same issue here...if I click multiple times on a chart in powerpoint it
hangs
and I have to shut it down. ON the phone with MS now and its not getting
me
anywhere.

"Jason D" wrote:

I have a user who is experiencing the same problem. The only work around
was
to edit the graphs using the format size inputs. I don't know if this is
a
great work around, but it allowed the user to finish the project without
further crashes.

Is MS working on this?

"Reuben Rinquest" wrote:

Hi There,

I'm experiencing a problem with PowerPoint where it crashes when I
click on
and move a Pie Chart within my presentation. I'm currently running
Office
2007 (SP2) on Windows XP (SP3) and have 2 GB RAM, at least 1.2 GB free
when
doing the operation.

Please could you let me know if this is a bug and if there is a
solution to
this issue?

Thank you.
Reuben

Any idea of when the fix might be available. I've had numerous issues/bugs
since the SP2 udpate. The pie chart crashes involve more normal editing
behavior than moving the charts w/ arrows keys: multiple quick clicks,
simply navigating between chart elements w/ arrows, changing fonts or
colors... all can generate crashes.
Every office 2007 program I use (XP-SP3: OL, XLS, Word, PPT) generates
crashes lately w/ increasing frequency. Not a novice... I regularly update,
routinely troubleshoot problems and scour the net for insight on problems.
But this is the buggiest patch I've ever installed. (I'm also getting
multiple, mysterious .tmp files at every file save, same file size, in the
same folder. Not traditional ~xxxxxxxx.tmp, small kb, files that get flushed
when the file is closed but eight-character .tmp files that have to be
manually removed.)

What's up? thanks for any insight.

"Echo S" wrote:

I can tell you guys that yes, MS is aware of this and yes, they're working
on it.

(I also have had problems with this bug. It's incredibly annoying. The only
fix I know of right now is to uninstall SP2.)

--
Echo [MS PPT MVP] http://www.echosvoice.com
What's new in PPT 2007? http://www.echosvoice.com/2007.htm
Fixing PowerPoint Annoyances http://tinyurl.com/36grcd
PowerPoint 2007 Complete Makeover Kit http://tinyurl.com/32a7nx

Don't Miss the PPTLive User Conference! Atlanta | Oct 11-14


"Dominic" wrote in message
...
Same issue here...if I click multiple times on a chart in powerpoint it
hangs
and I have to shut it down. ON the phone with MS now and its not getting
me
anywhere.

"Jason D" wrote:

I have a user who is experiencing the same problem. The only work around
was
to edit the graphs using the format size inputs. I don't know if this is
a
great work around, but it allowed the user to finish the project without
further crashes.

Is MS working on this?

"Reuben Rinquest" wrote:

Hi There,

I'm experiencing a problem with PowerPoint where it crashes when I
click on
and move a Pie Chart within my presentation. I'm currently running
Office
2007 (SP2) on Windows XP (SP3) and have 2 GB RAM, at least 1.2 GB free
when
doing the operation.

Please could you let me know if this is a bug and if there is a
solution to
this issue?

Thank you.
Reuben

I feel your pain. I struggled mightily with the SP2 chart bugs last weekend,
and it was just maddening. You are correct -- it seems clicking almost
anything in one will generate a crash.

I don't know when there will be a fix for the charts, sure wish I did. I
just know they're aware of it and working on it. (I know that doesn't really
help either of us, and you have no idea how frustrating that is for me.)

--
Echo [MS PPT MVP] http://www.echosvoice.com
What's new in PPT 2007? http://www.echosvoice.com/2007.htm
Fixing PowerPoint Annoyances http://tinyurl.com/36grcd
PowerPoint 2007 Complete Makeover Kit http://tinyurl.com/32a7nx

Don't Miss the PPTLive User Conference! Atlanta | Oct 11-14


"L Fitzgerald" L wrote in message
...

Any idea of when the fix might be available. I've had numerous
issues/bugs
since the SP2 udpate. The pie chart crashes involve more normal editing
behavior than moving the charts w/ arrows keys: multiple quick clicks,
simply navigating between chart elements w/ arrows, changing fonts or
colors... all can generate crashes.
Every office 2007 program I use (XP-SP3: OL, XLS, Word, PPT) generates
crashes lately w/ increasing frequency. Not a novice... I regularly
update,
routinely troubleshoot problems and scour the net for insight on problems.
But this is the buggiest patch I've ever installed. (I'm also getting
multiple, mysterious .tmp files at every file save, same file size, in the
same folder. Not traditional ~xxxxxxxx.tmp, small kb, files that get
flushed
when the file is closed but eight-character .tmp files that have to be
manually removed.)

What's up? thanks for any insight.

"Echo S" wrote:

I can tell you guys that yes, MS is aware of this and yes, they're
working
on it.

(I also have had problems with this bug. It's incredibly annoying. The
only
fix I know of right now is to uninstall SP2.)

--
Echo [MS PPT MVP] http://www.echosvoice.com
What's new in PPT 2007? http://www.echosvoice.com/2007.htm
Fixing PowerPoint Annoyances http://tinyurl.com/36grcd
PowerPoint 2007 Complete Makeover Kit http://tinyurl.com/32a7nx

Don't Miss the PPTLive User Conference! Atlanta | Oct 11-14


"Dominic" wrote in message
...
Same issue here...if I click multiple times on a chart in powerpoint it
hangs
and I have to shut it down. ON the phone with MS now and its not
getting
me
anywhere.

"Jason D" wrote:

I have a user who is experiencing the same problem. The only work
around
was
to edit the graphs using the format size inputs. I don't know if this
is
a
great work around, but it allowed the user to finish the project
without
further crashes.

Is MS working on this?

"Reuben Rinquest" wrote:

Hi There,

I'm experiencing a problem with PowerPoint where it crashes when I
click on
and move a Pie Chart within my presentation. I'm currently running
Office
2007 (SP2) on Windows XP (SP3) and have 2 GB RAM, at least 1.2 GB
free
when
doing the operation.

Please could you let me know if this is a bug and if there is a
solution to
this issue?

Thank you.
Reuben

Same issue here. When you have to make little changes to 200-300 different
charts, this gets SOOOO annoying. For awhile I wasn't sending the error
messages, but I started the last couple days in hopes that Microsoft will
realize how often it happens (like every 30 seconds! lol). I read on another
site somebody said aroung Aug.20th that an updated was expected by Microsoft
in the next month... I hope its sooner than later! I have the SP2 update
and had my IT person reinstall my Office Suite, but neither have fixed the
problem.

As for the hangup, its similar to everybody else, when I double click on
something in the chart or just get into a grove and am making changes pretty
quickly - it will hang up on me; forcing me to go into Task Manager and End
task. Usually will save my changes when it pulls up again, but when you are
making very slight changes and messing with tons of numbers, it suchs having
to check each chart to see if the numbers are new or old.

"Echo S" wrote:

I feel your pain. I struggled mightily with the SP2 chart bugs last weekend,
and it was just maddening. You are correct -- it seems clicking almost
anything in one will generate a crash.

I don't know when there will be a fix for the charts, sure wish I did. I
just know they're aware of it and working on it. (I know that doesn't really
help either of us, and you have no idea how frustrating that is for me.)

--
Echo [MS PPT MVP] http://www.echosvoice.com
What's new in PPT 2007? http://www.echosvoice.com/2007.htm
Fixing PowerPoint Annoyances http://tinyurl.com/36grcd
PowerPoint 2007 Complete Makeover Kit http://tinyurl.com/32a7nx

Don't Miss the PPTLive User Conference! Atlanta | Oct 11-14


"L Fitzgerald" L wrote in message
...

Any idea of when the fix might be available. I've had numerous
issues/bugs
since the SP2 udpate. The pie chart crashes involve more normal editing
behavior than moving the charts w/ arrows keys: multiple quick clicks,
simply navigating between chart elements w/ arrows, changing fonts or
colors... all can generate crashes.
Every office 2007 program I use (XP-SP3: OL, XLS, Word, PPT) generates
crashes lately w/ increasing frequency. Not a novice... I regularly
update,
routinely troubleshoot problems and scour the net for insight on problems.
But this is the buggiest patch I've ever installed. (I'm also getting
multiple, mysterious .tmp files at every file save, same file size, in the
same folder. Not traditional ~xxxxxxxx.tmp, small kb, files that get
flushed
when the file is closed but eight-character .tmp files that have to be
manually removed.)

What's up? thanks for any insight.

"Echo S" wrote:

I can tell you guys that yes, MS is aware of this and yes, they're
working
on it.

(I also have had problems with this bug. It's incredibly annoying. The
only
fix I know of right now is to uninstall SP2.)

--
Echo [MS PPT MVP] http://www.echosvoice.com
What's new in PPT 2007? http://www.echosvoice.com/2007.htm
Fixing PowerPoint Annoyances http://tinyurl.com/36grcd
PowerPoint 2007 Complete Makeover Kit http://tinyurl.com/32a7nx

Don't Miss the PPTLive User Conference! Atlanta | Oct 11-14


"Dominic" wrote in message
...
Same issue here...if I click multiple times on a chart in powerpoint it
hangs
and I have to shut it down. ON the phone with MS now and its not
getting
me
anywhere.

"Jason D" wrote:

I have a user who is experiencing the same problem. The only work
around
was
to edit the graphs using the format size inputs. I don't know if this
is
a
great work around, but it allowed the user to finish the project
without
further crashes.

Is MS working on this?

"Reuben Rinquest" wrote:

Hi There,

I'm experiencing a problem with PowerPoint where it crashes when I
click on
and move a Pie Chart within my presentation. I'm currently running
Office
2007 (SP2) on Windows XP (SP3) and have 2 GB RAM, at least 1.2 GB
free
when
doing the operation.

Please could you let me know if this is a bug and if there is a
solution to
this issue?

Thank you.
Reuben

I did the same thing Mike did, didn't send error reports back to Microsoft.
I now send EVERY SINGLE ONE. and everyone one of my Office 2007 programs has
crashed far more frequently than ever... attributable, I can only surmise, to
SP2.

I encourage every to send every single error report. I've had working
sessions where I must have sent 30 reports in 2 hours... It's a horror and I
feel as though I have a non-functioning piece of software at this point. But
not some whimisical little app that I can uninstall, it's OFFICE for goodness
sakes. I can't even run my business without it!!!

Microsoft are you really listening?

"Mike" wrote:

Same issue here. When you have to make little changes to 200-300 different
charts, this gets SOOOO annoying. For awhile I wasn't sending the error
messages, but I started the last couple days in hopes that Microsoft will
realize how often it happens (like every 30 seconds! lol). I read on another
site somebody said aroung Aug.20th that an updated was expected by Microsoft
in the next month... I hope its sooner than later! I have the SP2 update
and had my IT person reinstall my Office Suite, but neither have fixed the
problem.

As for the hangup, its similar to everybody else, when I double click on
something in the chart or just get into a grove and am making changes pretty
quickly - it will hang up on me; forcing me to go into Task Manager and End
task. Usually will save my changes when it pulls up again, but when you are
making very slight changes and messing with tons of numbers, it suchs having
to check each chart to see if the numbers are new or old.

"Echo S" wrote:

I feel your pain. I struggled mightily with the SP2 chart bugs last weekend,
and it was just maddening. You are correct -- it seems clicking almost
anything in one will generate a crash.

I don't know when there will be a fix for the charts, sure wish I did. I
just know they're aware of it and working on it. (I know that doesn't really
help either of us, and you have no idea how frustrating that is for me.)

--
Echo [MS PPT MVP] http://www.echosvoice.com
What's new in PPT 2007? http://www.echosvoice.com/2007.htm
Fixing PowerPoint Annoyances http://tinyurl.com/36grcd
PowerPoint 2007 Complete Makeover Kit http://tinyurl.com/32a7nx

Don't Miss the PPTLive User Conference! Atlanta | Oct 11-14


"L Fitzgerald" L wrote in message
...

Any idea of when the fix might be available. I've had numerous
issues/bugs
since the SP2 udpate. The pie chart crashes involve more normal editing
behavior than moving the charts w/ arrows keys: multiple quick clicks,
simply navigating between chart elements w/ arrows, changing fonts or
colors... all can generate crashes.
Every office 2007 program I use (XP-SP3: OL, XLS, Word, PPT) generates
crashes lately w/ increasing frequency. Not a novice... I regularly
update,
routinely troubleshoot problems and scour the net for insight on problems.
But this is the buggiest patch I've ever installed. (I'm also getting
multiple, mysterious .tmp files at every file save, same file size, in the
same folder. Not traditional ~xxxxxxxx.tmp, small kb, files that get
flushed
when the file is closed but eight-character .tmp files that have to be
manually removed.)

What's up? thanks for any insight.

"Echo S" wrote:

I can tell you guys that yes, MS is aware of this and yes, they're
working
on it.

(I also have had problems with this bug. It's incredibly annoying. The
only
fix I know of right now is to uninstall SP2.)

--
Echo [MS PPT MVP] http://www.echosvoice.com
What's new in PPT 2007? http://www.echosvoice.com/2007.htm
Fixing PowerPoint Annoyances http://tinyurl.com/36grcd
PowerPoint 2007 Complete Makeover Kit http://tinyurl.com/32a7nx

Don't Miss the PPTLive User Conference! Atlanta | Oct 11-14


"Dominic" wrote in message
...
Same issue here...if I click multiple times on a chart in powerpoint it
hangs
and I have to shut it down. ON the phone with MS now and its not
getting
me
anywhere.

"Jason D" wrote:

I have a user who is experiencing the same problem. The only work
around
was
to edit the graphs using the format size inputs. I don't know if this
is
a
great work around, but it allowed the user to finish the project
without
further crashes.

Is MS working on this?

"Reuben Rinquest" wrote:

Hi There,

I'm experiencing a problem with PowerPoint where it crashes when I
click on
and move a Pie Chart within my presentation. I'm currently running
Office
2007 (SP2) on Windows XP (SP3) and have 2 GB RAM, at least 1.2 GB
free
when
doing the operation.

Please could you let me know if this is a bug and if there is a
solution to
this issue?

Thank you.
Reuben

PPT MVP Enric Mañas located this hotfix a few days ago.

http://support.microsoft.com/default...rss&spid=11264

It does not mention SP2, and I've been unable to confirm if it's supposed to
fix our problem with charts crashing or not. But I installed it on my
machine anyway, and it seems to have done the trick. I haven't tested it
thoroughly, but in the few tests I did do, I wasn't able to make charts
crash PPT -- by arrowing, clicking too much/too quickly, moving the chart on
the slide, etc.

I don't know how corporate IT staff will feel about installing a hotfix, but
I think it might be worth a try if you can.

--
Echo [MS PPT MVP] http://www.echosvoice.com
What's new in PPT 2007? http://www.echosvoice.com/2007.htm
Fixing PowerPoint Annoyances http://tinyurl.com/36grcd
PowerPoint 2007 Complete Makeover Kit http://tinyurl.com/32a7nx

Don't Miss the PPTLive User Conference! Atlanta | Oct 11-14


"Mike" wrote in message
...
Same issue here. When you have to make little changes to 200-300
different
charts, this gets SOOOO annoying. For awhile I wasn't sending the error
messages, but I started the last couple days in hopes that Microsoft will
realize how often it happens (like every 30 seconds! lol). I read on
another
site somebody said aroung Aug.20th that an updated was expected by
Microsoft
in the next month... I hope its sooner than later! I have the SP2 update
and had my IT person reinstall my Office Suite, but neither have fixed the
problem.

As for the hangup, its similar to everybody else, when I double click on
something in the chart or just get into a grove and am making changes
pretty
quickly - it will hang up on me; forcing me to go into Task Manager and
End
task. Usually will save my changes when it pulls up again, but when you
are
making very slight changes and messing with tons of numbers, it suchs
having
to check each chart to see if the numbers are new or old.

"Echo S" wrote:

I feel your pain. I struggled mightily with the SP2 chart bugs last
weekend,
and it was just maddening. You are correct -- it seems clicking almost
anything in one will generate a crash.

I don't know when there will be a fix for the charts, sure wish I did. I
just know they're aware of it and working on it. (I know that doesn't
really
help either of us, and you have no idea how frustrating that is for me.)

--
Echo [MS PPT MVP] http://www.echosvoice.com
What's new in PPT 2007? http://www.echosvoice.com/2007.htm
Fixing PowerPoint Annoyances http://tinyurl.com/36grcd
PowerPoint 2007 Complete Makeover Kit http://tinyurl.com/32a7nx

Don't Miss the PPTLive User Conference! Atlanta | Oct 11-14


"L Fitzgerald" L wrote in message
...

Any idea of when the fix might be available. I've had numerous
issues/bugs
since the SP2 udpate. The pie chart crashes involve more normal
editing
behavior than moving the charts w/ arrows keys: multiple quick clicks,
simply navigating between chart elements w/ arrows, changing fonts or
colors... all can generate crashes.
Every office 2007 program I use (XP-SP3: OL, XLS, Word, PPT) generates
crashes lately w/ increasing frequency. Not a novice... I regularly
update,
routinely troubleshoot problems and scour the net for insight on
problems.
But this is the buggiest patch I've ever installed. (I'm also getting
multiple, mysterious .tmp files at every file save, same file size, in
the
same folder. Not traditional ~xxxxxxxx.tmp, small kb, files that get
flushed
when the file is closed but eight-character .tmp files that have to be
manually removed.)

What's up? thanks for any insight.

"Echo S" wrote:

I can tell you guys that yes, MS is aware of this and yes, they're
working
on it.

(I also have had problems with this bug. It's incredibly annoying. The
only
fix I know of right now is to uninstall SP2.)

--
Echo [MS PPT MVP] http://www.echosvoice.com
What's new in PPT 2007? http://www.echosvoice.com/2007.htm
Fixing PowerPoint Annoyances http://tinyurl.com/36grcd
PowerPoint 2007 Complete Makeover Kit http://tinyurl.com/32a7nx

Don't Miss the PPTLive User Conference! Atlanta | Oct 11-14


"Dominic" wrote in message
...
Same issue here...if I click multiple times on a chart in powerpoint
it
hangs
and I have to shut it down. ON the phone with MS now and its not
getting
me
anywhere.

"Jason D" wrote:

I have a user who is experiencing the same problem. The only work
around
was
to edit the graphs using the format size inputs. I don't know if
this
is
a
great work around, but it allowed the user to finish the project
without
further crashes.

Is MS working on this?

"Reuben Rinquest" wrote:

Hi There,

I'm experiencing a problem with PowerPoint where it crashes when
I
click on
and move a Pie Chart within my presentation. I'm currently
running
Office
2007 (SP2) on Windows XP (SP3) and have 2 GB RAM, at least 1.2 GB
free
when
doing the operation.

Please could you let me know if this is a bug and if there is a
solution to
this issue?

Thank you.
Reuben

Thanks very much, I think I'll give it a shot. Since I'm a sole proprietor,
I have only myself to blame if the hotfix doesn't work... no IT guys to
pummel me.

thanks! I'll let the interested and crash-weary parties on this list know
if it works.

"Echo S" wrote:

PPT MVP Enric Mañas located this hotfix a few days ago.

http://support.microsoft.com/default...rss&spid=11264

It does not mention SP2, and I've been unable to confirm if it's supposed to
fix our problem with charts crashing or not. But I installed it on my
machine anyway, and it seems to have done the trick. I haven't tested it
thoroughly, but in the few tests I did do, I wasn't able to make charts
crash PPT -- by arrowing, clicking too much/too quickly, moving the chart on
the slide, etc.

I don't know how corporate IT staff will feel about installing a hotfix, but
I think it might be worth a try if you can.

--
Echo [MS PPT MVP] http://www.echosvoice.com
What's new in PPT 2007? http://www.echosvoice.com/2007.htm
Fixing PowerPoint Annoyances http://tinyurl.com/36grcd
PowerPoint 2007 Complete Makeover Kit http://tinyurl.com/32a7nx

Don't Miss the PPTLive User Conference! Atlanta | Oct 11-14


"Mike" wrote in message
...
Same issue here. When you have to make little changes to 200-300
different
charts, this gets SOOOO annoying. For awhile I wasn't sending the error
messages, but I started the last couple days in hopes that Microsoft will
realize how often it happens (like every 30 seconds! lol). I read on
another
site somebody said aroung Aug.20th that an updated was expected by
Microsoft
in the next month... I hope its sooner than later! I have the SP2 update
and had my IT person reinstall my Office Suite, but neither have fixed the
problem.

As for the hangup, its similar to everybody else, when I double click on
something in the chart or just get into a grove and am making changes
pretty
quickly - it will hang up on me; forcing me to go into Task Manager and
End
task. Usually will save my changes when it pulls up again, but when you
are
making very slight changes and messing with tons of numbers, it suchs
having
to check each chart to see if the numbers are new or old.

"Echo S" wrote:

I feel your pain. I struggled mightily with the SP2 chart bugs last
weekend,
and it was just maddening. You are correct -- it seems clicking almost
anything in one will generate a crash.

I don't know when there will be a fix for the charts, sure wish I did. I
just know they're aware of it and working on it. (I know that doesn't
really
help either of us, and you have no idea how frustrating that is for me.)

--
Echo [MS PPT MVP] http://www.echosvoice.com
What's new in PPT 2007? http://www.echosvoice.com/2007.htm
Fixing PowerPoint Annoyances http://tinyurl.com/36grcd
PowerPoint 2007 Complete Makeover Kit http://tinyurl.com/32a7nx

Don't Miss the PPTLive User Conference! Atlanta | Oct 11-14


"L Fitzgerald" L wrote in message
...

Any idea of when the fix might be available. I've had numerous
issues/bugs
since the SP2 udpate. The pie chart crashes involve more normal
editing
behavior than moving the charts w/ arrows keys: multiple quick clicks,
simply navigating between chart elements w/ arrows, changing fonts or
colors... all can generate crashes.
Every office 2007 program I use (XP-SP3: OL, XLS, Word, PPT) generates
crashes lately w/ increasing frequency. Not a novice... I regularly
update,
routinely troubleshoot problems and scour the net for insight on
problems.
But this is the buggiest patch I've ever installed. (I'm also getting
multiple, mysterious .tmp files at every file save, same file size, in
the
same folder. Not traditional ~xxxxxxxx.tmp, small kb, files that get
flushed
when the file is closed but eight-character .tmp files that have to be
manually removed.)

What's up? thanks for any insight.

"Echo S" wrote:

I can tell you guys that yes, MS is aware of this and yes, they're
working
on it.

(I also have had problems with this bug. It's incredibly annoying. The
only
fix I know of right now is to uninstall SP2.)

--
Echo [MS PPT MVP] http://www.echosvoice.com
What's new in PPT 2007? http://www.echosvoice.com/2007.htm
Fixing PowerPoint Annoyances http://tinyurl.com/36grcd
PowerPoint 2007 Complete Makeover Kit http://tinyurl.com/32a7nx

Don't Miss the PPTLive User Conference! Atlanta | Oct 11-14


"Dominic" wrote in message
...
Same issue here...if I click multiple times on a chart in powerpoint
it
hangs
and I have to shut it down. ON the phone with MS now and its not
getting
me
anywhere.

"Jason D" wrote:

I have a user who is experiencing the same problem. The only work
around
was
to edit the graphs using the format size inputs. I don't know if
this
is
a
great work around, but it allowed the user to finish the project
without
further crashes.

Is MS working on this?

"Reuben Rinquest" wrote:

Hi There,

I'm experiencing a problem with PowerPoint where it crashes when
I
click on
and move a Pie Chart within my presentation. I'm currently
running
Office
2007 (SP2) on Windows XP (SP3) and have 2 GB RAM, at least 1.2 GB
free
when
doing the operation.

Please could you let me know if this is a bug and if there is a
solution to
this issue?

Thank you.
Reuben

Looking forward to hearing your results!

--
Echo [MS PPT MVP] http://www.echosvoice.com
What's new in PPT 2007? http://www.echosvoice.com/2007.htm
Fixing PowerPoint Annoyances http://tinyurl.com/36grcd
PowerPoint 2007 Complete Makeover Kit http://tinyurl.com/32a7nx

Don't Miss the PPTLive User Conference! Atlanta | Oct 11-14


"L Fitzgerald" wrote in message
...
Thanks very much, I think I'll give it a shot. Since I'm a sole
proprietor,
I have only myself to blame if the hotfix doesn't work... no IT guys to
pummel me.

thanks! I'll let the interested and crash-weary parties on this list know
if it works.

"Echo S" wrote:

PPT MVP Enric Mañas located this hotfix a few days ago.

http://support.microsoft.com/default...rss&spid=11264

It does not mention SP2, and I've been unable to confirm if it's supposed
to
fix our problem with charts crashing or not. But I installed it on my
machine anyway, and it seems to have done the trick. I haven't tested it
thoroughly, but in the few tests I did do, I wasn't able to make charts
crash PPT -- by arrowing, clicking too much/too quickly, moving the chart
on
the slide, etc.

I don't know how corporate IT staff will feel about installing a hotfix,
but
I think it might be worth a try if you can.

--
Echo [MS PPT MVP] http://www.echosvoice.com
What's new in PPT 2007? http://www.echosvoice.com/2007.htm
Fixing PowerPoint Annoyances http://tinyurl.com/36grcd
PowerPoint 2007 Complete Makeover Kit http://tinyurl.com/32a7nx

Don't Miss the PPTLive User Conference! Atlanta | Oct 11-14


"Mike" wrote in message
...
Same issue here. When you have to make little changes to 200-300
different
charts, this gets SOOOO annoying. For awhile I wasn't sending the
error
messages, but I started the last couple days in hopes that Microsoft
will
realize how often it happens (like every 30 seconds! lol). I read on
another
site somebody said aroung Aug.20th that an updated was expected by
Microsoft
in the next month... I hope its sooner than later! I have the SP2
update
and had my IT person reinstall my Office Suite, but neither have fixed
the
problem.

As for the hangup, its similar to everybody else, when I double click
on
something in the chart or just get into a grove and am making changes
pretty
quickly - it will hang up on me; forcing me to go into Task Manager and
End
task. Usually will save my changes when it pulls up again, but when
you
are
making very slight changes and messing with tons of numbers, it suchs
having
to check each chart to see if the numbers are new or old.

"Echo S" wrote:

I feel your pain. I struggled mightily with the SP2 chart bugs last
weekend,
and it was just maddening. You are correct -- it seems clicking almost
anything in one will generate a crash.

I don't know when there will be a fix for the charts, sure wish I did.
I
just know they're aware of it and working on it. (I know that doesn't
really
help either of us, and you have no idea how frustrating that is for
me.)

--
Echo [MS PPT MVP] http://www.echosvoice.com
What's new in PPT 2007? http://www.echosvoice.com/2007.htm
Fixing PowerPoint Annoyances http://tinyurl.com/36grcd
PowerPoint 2007 Complete Makeover Kit http://tinyurl.com/32a7nx

Don't Miss the PPTLive User Conference! Atlanta | Oct 11-14


"L Fitzgerald" L wrote in
message
...

Any idea of when the fix might be available. I've had numerous
issues/bugs
since the SP2 udpate. The pie chart crashes involve more normal
editing
behavior than moving the charts w/ arrows keys: multiple quick
clicks,
simply navigating between chart elements w/ arrows, changing fonts
or
colors... all can generate crashes.
Every office 2007 program I use (XP-SP3: OL, XLS, Word, PPT)
generates
crashes lately w/ increasing frequency. Not a novice... I regularly
update,
routinely troubleshoot problems and scour the net for insight on
problems.
But this is the buggiest patch I've ever installed. (I'm also
getting
multiple, mysterious .tmp files at every file save, same file size,
in
the
same folder. Not traditional ~xxxxxxxx.tmp, small kb, files that
get
flushed
when the file is closed but eight-character .tmp files that have to
be
manually removed.)

What's up? thanks for any insight.

"Echo S" wrote:

I can tell you guys that yes, MS is aware of this and yes, they're
working
on it.

(I also have had problems with this bug. It's incredibly annoying.
The
only
fix I know of right now is to uninstall SP2.)

--
Echo [MS PPT MVP] http://www.echosvoice.com
What's new in PPT 2007? http://www.echosvoice.com/2007.htm
Fixing PowerPoint Annoyances http://tinyurl.com/36grcd
PowerPoint 2007 Complete Makeover Kit http://tinyurl.com/32a7nx

Don't Miss the PPTLive User Conference! Atlanta | Oct 11-14


"Dominic" wrote in message
...
Same issue here...if I click multiple times on a chart in
powerpoint
it
hangs
and I have to shut it down. ON the phone with MS now and its not
getting
me
anywhere.

"Jason D" wrote:

I have a user who is experiencing the same problem. The only
work
around
was
to edit the graphs using the format size inputs. I don't know
if
this
is
a
great work around, but it allowed the user to finish the project
without
further crashes.

Is MS working on this?

"Reuben Rinquest" wrote:

Hi There,

I'm experiencing a problem with PowerPoint where it crashes
when
I
click on
and move a Pie Chart within my presentation. I'm currently
running
Office
2007 (SP2) on Windows XP (SP3) and have 2 GB RAM, at least 1.2
GB
free
when
doing the operation.

Please could you let me know if this is a bug and if there is
a
solution to
this issue?

Thank you.
Reuben