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OL2003, send/receive fail only at first start of day



 
 
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  #1  
Old January 13th, 2005, 03:04 AM
Jeff Stephenson [MSFT]
external usenet poster
 
Posts: n/a
Default OL2003, send/receive fail only at first start of day

On Tue, 11 Jan 2005 20:17:01 -0800, pb2000 wrote:

Thanks for this suggestion although it's all already off. I have the
following antivirus, antispam, and antispyware software installed:

Trend Micro PC-cillin Internet Security 2005 (firewall, antivirus)
- virus checking of incoming and outgoing email disabled
- spam checking disabled
- firewall has no effect - seen the problem with and without it turned on


While I've not heard of it as a problem with PC-cillin, apparently with
Norton the only way to actually disable mail scanning is to uninstall it
and then reinstall it with the options disabled. Could you try that with
PC-cillin and see if that has any effect?

--
Jeff Stephenson
Outlook Development
This posting is provided "AS IS" with no warranties, and confers no rights
Ads
  #2  
Old January 14th, 2005, 04:41 AM
pb2000
external usenet poster
 
Posts: n/a
Default

Hi Jeff,

I've done the reinstall. Will now observe OL behavior and report back. Thanks.

Pete
  #3  
Old January 15th, 2005, 04:37 AM
pb2000
external usenet poster
 
Posts: n/a
Default

Hi Jeff,

No luck. Having done the uninstall and reinstall, today when I turned on my
PC and opened Outlook it froze in the midst of downloading the three
accounts. I finally canceled the initial automatic send/receive and did a
manual one by clicking send/receive. All the accounts then downloaded email
properly. Any further thoughts and suggestions to try? Thanks. Pete
  #4  
Old January 15th, 2005, 05:06 AM
Jeff Stephenson [MSFT]
external usenet poster
 
Posts: n/a
Default

On Fri, 14 Jan 2005 19:37:04 -0800, pb2000 wrote:

Hi Jeff,

No luck. Having done the uninstall and reinstall, today when I turned on my
PC and opened Outlook it froze in the midst of downloading the three
accounts. I finally canceled the initial automatic send/receive and did a
manual one by clicking send/receive. All the accounts then downloaded email
properly. Any further thoughts and suggestions to try? Thanks. Pete


Wow, I'm stumped as to why it would happen only on the first send/receive.
Could you turn on diagnostic logging before you log out (see
http://support.microsoft.com/default...;en-us;Q300479) and post
the OPMLog.log file after the first send/receive of the day?

--
Jeff Stephenson
Outlook Development
This posting is provided "AS IS" with no warranties, and confers no rights
  #5  
Old January 15th, 2005, 05:23 PM
pb2000
external usenet poster
 
Posts: n/a
Default

Hi Jeff,

I'm sending you the log file via a separate email. I hope that is OK.

Many thanks,
Pete
  #6  
Old January 15th, 2005, 05:55 PM
pb2000
external usenet poster
 
Posts: n/a
Default

Hello Jeff,

The log file follows. It reflects the first automatic send/receive
operation. I then did two additional send/receive right after the first
automatic. I have the log file for all three although the forum limits a post
to 30,000 characters so only the first one appears below. If you want the
others, let me know how to send to you. A summary of all three results:

1. The first automatic send/receive that OL does upon opening: Receive for
"Pete's MDBGroupInc Email (DSL)" froze, all other
operations completed normally.

2. I clicked send/receive. Receive for
"Pete's Worldnet Email
(DSL)" failed with a server locked error, all other operations completed
normally (including the
that failed in step 1 above.

3. Not in the log file below due to forum posting length limits: I clicked
send/receive again. All operations completed normally.

I then turned off logging and closed Outlook. I hope it suggests something
to you!

Many thanks,
Pete



2005.01.15 11:10:50 Logging Started (level is LTF_TRACE)
2005.01.15 11:10:50 Pete's MDBGroupInc Email (DSL): Synch operation started
(flags = 00000001)
2005.01.15 11:10:51 Pete's MDBGroupInc Email (DSL): UploadItems: 0 messages
to send
2005.01.15 11:10:51 Pete's MDBGroupInc Email (DSL): Synch operation completed
2005.01.15 11:10:51 Pete's MDBGroupInc Email (DSL): Synch operation started
(flags = 00000030)
2005.01.15 11:10:51 Pete's MDBGroupInc Email (DSL): DoPOPDownload(flags =
00000030, max msg = ffffffff): full items
2005.01.15 11:10:51 POP3 (pop.bizmail.yahoo.com): Begin execution
2005.01.15 11:10:51 Pete's Worldnet Email (DSL): Synch operation started
(flags = 00000001)
2005.01.15 11:10:51 Pete's Worldnet Email (DSL): UploadItems: 0 messages to
send
2005.01.15 11:10:51 Pete's Worldnet Email (DSL): Synch operation completed
2005.01.15 11:10:51 Pete's Worldnet Email (DSL): Synch operation started
(flags = 00000030)
2005.01.15 11:10:51 Pete's Worldnet Email (DSL): DoPOPDownload(flags =
00000030, max msg = ffffffff): full items
2005.01.15 11:10:51 POP3 (ipostoffice.worldnet.att.net): Begin execution
2005.01.15 11:10:51 zMDB Worldnet Email (DSL): Synch operation started
(flags = 00000030)
2005.01.15 11:10:51 zMDB Worldnet Email (DSL): DoPOPDownload(flags =
00000030, max msg = ffffffff): full items
2005.01.15 11:10:51 POP3 (ipostoffice.worldnet.att.net): Begin execution
2005.01.15 11:10:51 POP3 (pop.bizmail.yahoo.com): ========= Initial blob
=========
2005.01.15 11:10:51 POP3 (pop.bizmail.yahoo.com):
===================================
2005.01.15 11:10:51 POP3 (ipostoffice.worldnet.att.net): ========= Initial
blob =========
2005.01.15 11:10:51 POP3 (ipostoffice.worldnet.att.net):
===================================
2005.01.15 11:10:51 POP3 (ipostoffice.worldnet.att.net): Port: 995, Secu
SSL, SPA: no
2005.01.15 11:10:51 POP3 (ipostoffice.worldnet.att.net): Finding host
2005.01.15 11:10:51 POP3 (pop.bizmail.yahoo.com): Port: 110, Secu no,
SPA: no
2005.01.15 11:10:51 POP3 (pop.bizmail.yahoo.com): Finding host
2005.01.15 11:10:51 POP3 (ipostoffice.worldnet.att.net): Connecting to host
2005.01.15 11:10:51 POP3 (pop.bizmail.yahoo.com): Connecting to host
2005.01.15 11:10:51 POP3 (pop.bizmail.yahoo.com): Connected to host
2005.01.15 11:10:51 POP3 (pop.bizmail.yahoo.com): rx +OK hello from
popgate(2.27.8)
2005.01.15 11:10:51 POP3 (pop.bizmail.yahoo.com): Authorizing to server
2005.01.15 11:10:51 POP3 (pop.bizmail.yahoo.com): [tx] USER

2005.01.15 11:10:51 POP3 (ipostoffice.worldnet.att.net): Securing connection
2005.01.15 11:10:51 POP3 (pop.bizmail.yahoo.com): rx +OK password required.
2005.01.15 11:10:51 POP3 (pop.bizmail.yahoo.com): [tx] PASS *****
2005.01.15 11:10:52 POP3 (ipostoffice.worldnet.att.net): Connected to host
2005.01.15 11:10:52 POP3 (ipostoffice.worldnet.att.net): rx +OK
(mtiwpxc04) Maillennium POP3/PROXY server
#54
2005.01.15 11:10:52 POP3 (ipostoffice.worldnet.att.net): Authorizing to server
2005.01.15 11:10:52 POP3 (ipostoffice.worldnet.att.net): [tx] USER mdbgroup
2005.01.15 11:10:52 POP3 (ipostoffice.worldnet.att.net): rx +OK
2005.01.15 11:10:52 POP3 (ipostoffice.worldnet.att.net): [tx] PASS *****
2005.01.15 11:10:52 POP3 (ipostoffice.worldnet.att.net): rx +OK ready
2005.01.15 11:10:52 POP3 (ipostoffice.worldnet.att.net): Authorized to host
2005.01.15 11:10:52 POP3 (ipostoffice.worldnet.att.net): Connected to host
2005.01.15 11:10:52 POP3 (ipostoffice.worldnet.att.net): [tx] STAT
2005.01.15 11:10:52 POP3 (ipostoffice.worldnet.att.net): rx +OK 0 0
2005.01.15 11:10:52 POP3 (ipostoffice.worldnet.att.net): ==== Comparing
server and local blobs ====
2005.01.15 11:10:52 POP3 (ipostoffice.worldnet.att.net):
==========================================
2005.01.15 11:10:52 POP3 (ipostoffice.worldnet.att.net): Do deletions: LoS: no
2005.01.15 11:10:52 POP3 (ipostoffice.worldnet.att.net): Disconnecting from
host
2005.01.15 11:10:52 POP3 (ipostoffice.worldnet.att.net): [tx] QUIT
2005.01.15 11:10:52 POP3 (ipostoffice.worldnet.att.net): rx +OK
worldnet.att.net
2005.01.15 11:10:52 POP3 (ipostoffice.worldnet.att.net): Disconnected from
host
2005.01.15 11:10:52 POP3 (ipostoffice.worldnet.att.net): ========= No blob
changes =========
2005.01.15 11:10:52 POP3 (ipostoffice.worldnet.att.net):
===================================
2005.01.15 11:10:52 POP3 (ipostoffice.worldnet.att.net): End execution
2005.01.15 11:10:52 zMDB Worldnet Email (DSL): ReportStatus: RSF_COMPLETED,
hr = 0x00000000
2005.01.15 11:10:52 zMDB Worldnet Email (DSL): Synch operation completed
2005.01.15 11:10:52 POP3 (ipostoffice.worldnet.att.net): ========= Initial
blob =========
2005.01.15 11:10:52 POP3 (ipostoffice.worldnet.att.net):
&B2005011504082801600omhmee004pl5
2005.01.15 11:10:52 POP3 (ipostoffice.worldnet.att.net):
===================================
2005.01.15 11:10:52 POP3 (ipostoffice.worldnet.att.net): Port: 995, Secu
SSL, SPA: no
2005.01.15 11:10:52 POP3 (ipostoffice.worldnet.att.net): Finding host
2005.01.15 11:10:52 POP3 (ipostoffice.worldnet.att.net): Securing connection
2005.01.15 11:10:52 POP3 (ipostoffice.worldnet.att.net): Connected to host
2005.01.15 11:10:52 POP3 (ipostoffice.worldnet.att.net): rx +OK
(mtiwpxc04) Maillennium POP3/PROXY server
#20
2005.01.15 11:10:52 POP3 (ipostoffice.worldnet.att.net): Authorizing to server
2005.01.15 11:10:52 POP3 (ipostoffice.worldnet.att.net): [tx] USER plbye
2005.01.15 11:10:52 POP3 (ipostoffice.worldnet.att.net): rx +OK
2005.01.15 11:10:52 POP3 (ipostoffice.worldnet.att.net): [tx] PASS *****
2005.01.15 11:10:52 POP3 (ipostoffice.worldnet.att.net): rx +OK ready
2005.01.15 11:10:52 POP3 (ipostoffice.worldnet.att.net): Authorized to host
2005.01.15 11:10:52 POP3 (ipostoffice.worldnet.att.net): Connected to host
2005.01.15 11:10:52 POP3 (ipostoffice.worldnet.att.net): [tx] STAT
2005.01.15 11:10:52 POP3 (pop.bizmail.yahoo.com): rx +OK maildrop ready, 8
messages (48696 octets) (105060 2147483648)
2005.01.15 11:10:52 POP3 (pop.bizmail.yahoo.com): Authorized to host
2005.01.15 11:10:52 POP3 (pop.bizmail.yahoo.com): Connected to host
2005.01.15 11:10:52 POP3 (pop.bizmail.yahoo.com): [tx] STAT
2005.01.15 11:10:52 POP3 (pop.bizmail.yahoo.com): rx +OK 8 48696
2005.01.15 11:10:52 POP3 (pop.bizmail.yahoo.com): [tx] UIDL
2005.01.15 11:10:52 POP3 (ipostoffice.worldnet.att.net): rx +OK 6 59234
2005.01.15 11:10:52 POP3 (ipostoffice.worldnet.att.net): [tx] UIDL
2005.01.15 11:10:52 POP3 (pop.bizmail.yahoo.com): rx +OK 8 messages (48696
octets)
2005.01.15 11:10:52 POP3 (pop.bizmail.yahoo.com): rx 1
dd2959b5c3555bef8b6f1d9e04fea062
2005.01.15 11:10:52 POP3 (pop.bizmail.yahoo.com): rx 2
04bd4ca07a209b00c71b957033a1d40a
2005.01.15 11:10:52 POP3 (pop.bizmail.yahoo.com): rx 3
e8519480687aba52b38b61842cdc77b6
2005.01.15 11:10:52 POP3 (pop.bizmail.yahoo.com): rx 4
f8266ada60c07de8d1433087ec75e703
2005.01.15 11:10:52 POP3 (pop.bizmail.yahoo.com): rx 5
a771919b74850afcd4e62e967535ccb7
2005.01.15 11:10:52 POP3 (pop.bizmail.yahoo.com): rx 6
184a4d9336d746c3460a2504a9b85b63
2005.01.15 11:10:52 POP3 (pop.bizmail.yahoo.com): rx 7
dd3e94cf391eee33353a539d3263df61
2005.01.15 11:10:52 POP3 (pop.bizmail.yahoo.com): rx 8
5b615098eac67e8a1c8272b7b1dc13a7
2005.01.15 11:10:52 POP3 (pop.bizmail.yahoo.com): rx .
2005.01.15 11:10:52 POP3 (pop.bizmail.yahoo.com): [tx] LIST
2005.01.15 11:10:52 POP3 (ipostoffice.worldnet.att.net): rx +OK 6 messages
(59234)
2005.01.15 11:10:52 POP3 (ipostoffice.worldnet.att.net): rx 1
2005011504225901400btnrke004pl6
2005.01.15 11:10:52 POP3 (ipostoffice.worldnet.att.net): rx 2
2005011504593701600d0up8e004pl8
2005.01.15 11:10:52 POP3 (ipostoffice.worldnet.att.net): rx 3
2005011508512501400btvree004plv
2005.01.15 11:10:52 POP3 (ipostoffice.worldnet.att.net): rx 4
2005011510175201400btqmee004pme
2005.01.15 11:10:52 POP3 (ipostoffice.worldnet.att.net): rx 5
2005011513220101600f3qe3e004pmu
2005.01.15 11:10:52 POP3 (ipostoffice.worldnet.att.net): rx 6
2005011515171901200dcrt3e004pn3
2005.01.15 11:10:52 POP3 (ipostoffice.worldnet.att.net): rx .
2005.01.15 11:10:52 POP3 (ipostoffice.worldnet.att.net): [tx] LIST
2005.01.15 11:10:52 POP3 (pop.bizmail.yahoo.com): rx +OK 8 messages (48696
octets)
2005.01.15 11:10:52 POP3 (pop.bizmail.yahoo.com): rx 1 1402
2005.01.15 11:10:52 POP3 (pop.bizmail.yahoo.com): rx 2 17638
2005.01.15 11:10:52 POP3 (pop.bizmail.yahoo.com): rx 3 7789
2005.01.15 11:10:52 POP3 (pop.bizmail.yahoo.com): rx 4 12009
2005.01.15 11:10:52 POP3 (pop.bizmail.yahoo.com): rx 5 1432
2005.01.15 11:10:52 POP3 (pop.bizmail.yahoo.com): rx 6 3180
2005.01.15 11:10:52 POP3 (pop.bizmail.yahoo.com): rx 7 2173
2005.01.15 11:10:52 POP3 (pop.bizmail.yahoo.com): rx 8 3073
2005.01.15 11:10:52 POP3 (pop.bizmail.yahoo.com): rx .
2005.01.15 11:10:52 POP3 (pop.bizmail.yahoo.com): ==== Comparing server and
local blobs ====
2005.01.15 11:10:52 POP3 (pop.bizmail.yahoo.com):
04bd4ca07a209b00c71b957033a1d40a : new
2005.01.15 11:10:52 POP3 (pop.bizmail.yahoo.com):
184a4d9336d746c3460a2504a9b85b63 : new
2005.01.15 11:10:52 POP3 (pop.bizmail.yahoo.com):
5b615098eac67e8a1c8272b7b1dc13a7 : new
2005.01.15 11:10:52 POP3 (pop.bizmail.yahoo.com):
a771919b74850afcd4e62e967535ccb7 : new
2005.01.15 11:10:52 POP3 (pop.bizmail.yahoo.com):
dd2959b5c3555bef8b6f1d9e04fea062 : new
2005.01.15 11:10:52 POP3 (pop.bizmail.yahoo.com):
dd3e94cf391eee33353a539d3263df61 : new
2005.01.15 11:10:52 POP3 (pop.bizmail.yahoo.com):
e8519480687aba52b38b61842cdc77b6 : new
2005.01.15 11:10:52 POP3 (pop.bizmail.yahoo.com):
f8266ada60c07de8d1433087ec75e703 : new
2005.01.15 11:10:52 POP3 (pop.bizmail.yahoo.com):
==========================================
2005.01.15 11:10:52 POP3 (pop.bizmail.yahoo.com): [tx] RETR 1
2005.01.15 11:10:52 POP3 (ipostoffice.worldnet.att.net): rx +OK 6 messages
(59234)
2005.01.15 11:10:52 POP3 (ipostoffice.worldnet.att.net): rx 1 1571
2005.01.15 11:10:52 POP3 (ipostoffice.worldnet.att.net): rx 2 4338
2005.01.15 11:10:52 POP3 (ipostoffice.worldnet.att.net): rx 3 40311
2005.01.15 11:10:52 POP3 (ipostoffice.worldnet.att.net): rx 4 9914
2005.01.15 11:10:52 POP3 (ipostoffice.worldnet.att.net): rx 5 1552
2005.01.15 11:10:52 POP3 (ipostoffice.worldnet.att.net): rx 6 1548
2005.01.15 11:10:52 POP3 (ipostoffice.worldnet.att.net): rx .
2005.01.15 11:10:52 POP3 (ipostoffice.worldnet.att.net): ==== Comparing
server and local blobs ====
2005.01.15 11:10:52 POP3 (ipostoffice.worldnet.att.net):
2005011504082801600omhmee004pl5 : gone
2005.01.15 11:10:52 POP3 (ipostoffice.worldnet.att.net):
2005011504225901400btnrke004pl6 : new
2005.01.15 11:10:52 POP3 (ipostoffice.worldnet.att.net):
2005011504593701600d0up8e004pl8 : new
2005.01.15 11:10:52 POP3 (ipostoffice.worldnet.att.net):
2005011508512501400btvree004plv : new
2005.01.15 11:10:52 POP3 (ipostoffice.worldnet.att.net):
2005011510175201400btqmee004pme : new
2005.01.15 11:10:52 POP3 (ipostoffice.worldnet.att.net):
2005011513220101600f3qe3e004pmu : new
2005.01.15 11:10:52 POP3 (ipostoffice.worldnet.att.net):
2005011515171901200dcrt3e004pn3 : new
2005.01.15 11:10:52 POP3 (ipostoffice.worldnet.att.net):
==========================================
2005.01.15 11:10:52 POP3 (ipostoffice.worldnet.att.net): [tx] RETR 1
2005.01.15 11:10:52 POP3 (ipostoffice.worldnet.att.net): rx +OK
2005.01.15 11:10:53 POP3 (pop.bizmail.yahoo.com): rx +OK 1402 octets
2005.01.15 11:10:53 POP3 (ipostoffice.worldnet.att.net): [tx] RETR 2
2005.01.15 11:10:53 POP3 (pop.bizmail.yahoo.com): [tx] RETR 2
2005.01.15 11:10:53 POP3 (ipostoffice.worldnet.att.net): rx +OK
2005.01.15 11:10:53 POP3 (pop.bizmail.yahoo.com): rx +OK 17641 octets
2005.01.15 11:10:53 POP3 (ipostoffice.worldnet.att.net): [tx] RETR 3
2005.01.15 11:10:53 POP3 (ipostoffice.worldnet.att.net): rx +OK
2005.01.15 11:10:53 POP3 (pop.bizmail.yahoo.com): [tx] RETR 3
2005.01.15 11:10:53 POP3 (pop.bizmail.yahoo.com): rx +OK 7789 octets
2005.01.15 11:10:53 POP3 (ipostoffice.worldnet.att.net): [tx] RETR 4
2005.01.15 11:10:54 POP3 (ipostoffice.worldnet.att.net): rx +OK
2005.01.15 11:10:54 POP3 (pop.bizmail.yahoo.com): [tx] RETR 4
2005.01.15 11:10:54 POP3 (pop.bizmail.yahoo.com): rx +OK 12012 octets
2005.01.15 11:10:54 POP3 (ipostoffice.worldnet.att.net): [tx] RETR 5
2005.01.15 11:10:54 POP3 (pop.bizmail.yahoo.com): [tx] RETR 5
2005.01.15 11:10:54 POP3 (ipostoffice.worldnet.att.net): rx +OK
2005.01.15 11:10:54 POP3 (ipostoffice.worldnet.att.net): [tx] RETR 6
2005.01.15 11:10:54 POP3 (pop.bizmail.yahoo.com): rx +OK 1432 octets
2005.01.15 11:10:54 POP3 (ipostoffice.worldnet.att.net): rx +OK
2005.01.15 11:10:54 POP3 (pop.bizmail.yahoo.com): [tx] RETR 6
2005.01.15 11:10:54 POP3 (ipostoffice.worldnet.att.net): Do deletions: LoS: no
2005.01.15 11:10:54 POP3 (ipostoffice.worldnet.att.net): [tx] DELE 1
2005.01.15 11:11:26 POP3 (ipostoffice.worldnet.att.net): Connected to host
2005.01.15 11:11:26 POP3 (ipostoffice.worldnet.att.net): Disconnected from
host
2005.01.15 11:11:26 POP3 (ipostoffice.worldnet.att.net): Port: 995, Secu
SSL, SPA: no
2005.01.15 11:11:26 POP3 (ipostoffice.worldnet.att.net): Finding host
2005.01.15 11:11:26 POP3 (ipostoffice.worldnet.att.net): Securing connection
2005.01.15 11:11:26 POP3 (ipostoffice.worldnet.att.net): Connected to host
2005.01.15 11:11:26 POP3 (ipostoffice.worldnet.att.net): rx +OK
(mtiwpxc04) Maillennium POP3/PROXY server
#86
2005.01.15 11:11:26 POP3 (ipostoffice.worldnet.att.net): Authorizing to server
2005.01.15 11:11:26 POP3 (ipostoffice.worldnet.att.net): [tx] USER plbye
2005.01.15 11:11:26 POP3 (ipostoffice.worldnet.att.net): rx +OK
2005.01.15 11:11:26 POP3 (ipostoffice.worldnet.att.net): [tx] PASS *****
2005.01.15 11:11:26 POP3 (ipostoffice.worldnet.att.net): rx -ERR [IN-USE]
account busy (locked by another POP3 process)
2005.01.15 11:11:26 POP3 (ipostoffice.worldnet.att.net): Retrying
authorization
2005.01.15 11:11:26 POP3 (ipostoffice.worldnet.att.net): Disconnected from
host
2005.01.15 11:11:26 POP3 (ipostoffice.worldnet.att.net): Port: 995, Secu
SSL, SPA: no
2005.01.15 11:11:26 POP3 (ipostoffice.worldnet.att.net): Finding host
2005.01.15 11:11:26 POP3 (ipostoffice.worldnet.att.net): Securing connection
2005.01.15 11:11:26 POP3 (ipostoffice.worldnet.att.net): Connected to host
2005.01.15 11:11:26 POP3 (ipostoffice.worldnet.att.net): rx +OK
(mtiwpxc04) Maillennium POP3/PROXY server
#35
2005.01.15 11:11:26 POP3 (ipostoffice.worldnet.att.net): Authorizing to server
2005.01.15 11:11:26 POP3 (ipostoffice.worldnet.att.net): [tx] USER plbye
2005.01.15 11:11:26 POP3 (ipostoffice.worldnet.att.net): rx +OK
2005.01.15 11:11:26 POP3 (ipostoffice.worldnet.att.net): [tx] PASS *****
2005.01.15 11:11:26 POP3 (ipostoffice.worldnet.att.net): rx -ERR [IN-USE]
account busy (locked by another POP3 process)
2005.01.15 11:11:26 POP3 (ipostoffice.worldnet.att.net): Retrying
authorization
2005.01.15 11:11:26 POP3 (ipostoffice.worldnet.att.net): Disconnected from
host
2005.01.15 11:11:26 POP3 (ipostoffice.worldnet.att.net): Port: 995, Secu
SSL, SPA: no
2005.01.15 11:11:26 POP3 (ipostoffice.worldnet.att.net): Finding host
2005.01.15 11:11:26 POP3 (ipostoffice.worldnet.att.net): Securing connection
2005.01.15 11:11:26 POP3 (ipostoffice.worldnet.att.net): Connected to host
2005.01.15 11:11:26 POP3 (ipostoffice.worldnet.att.net): rx +OK
(mtiwpxc04) Maillennium POP3/PROXY server
#35
2005.01.15 11:11:26 POP3 (ipostoffice.worldnet.att.net): Authorizing to server
2005.01.15 11:11:26 POP3 (ipostoffice.worldnet.att.net): [tx] USER plbye
2005.01.15 11:11:26 POP3 (ipostoffice.worldnet.att.net): rx +OK
2005.01.15 11:11:26 POP3 (ipostoffice.worldnet.att.net): [tx] PASS *****
2005.01.15 11:11:26 POP3 (ipostoffice.worldnet.att.net): rx -ERR [IN-USE]
account busy (locked by another POP3 process)
2005.01.15 11:11:26 POP3 (ipostoffice.worldnet.att.net): Retrying
authorization
2005.01.15 11:11:26 POP3 (ipostoffice.worldnet.att.net): Disconnected from
host
2005.01.15 11:11:26 POP3 (ipostoffice.worldnet.att.net): Port: 995, Secu
SSL, SPA: no
2005.01.15 11:11:26 POP3 (ipostoffice.worldnet.att.net): Finding host
2005.01.15 11:11:26 POP3 (ipostoffice.worldnet.att.net): Securing connection
2005.01.15 11:11:26 POP3 (ipostoffice.worldnet.att.net): Connected to host
2005.01.15 11:11:26 POP3 (ipostoffice.worldnet.att.net): rx +OK
(mtiwpxc04) Maillennium POP3/PROXY server
#35
2005.01.15 11:11:26 POP3 (ipostoffice.worldnet.att.net): Authorizing to server
2005.01.15 11:11:26 POP3 (ipostoffice.worldnet.att.net): [tx] USER plbye
2005.01.15 11:11:26 POP3 (ipostoffice.worldnet.att.net): rx +OK
2005.01.15 11:11:26 POP3 (ipostoffice.worldnet.att.net): [tx] PASS *****
2005.01.15 11:11:26 POP3 (ipostoffice.worldnet.att.net): rx -ERR [IN-USE]
account busy (locked by another POP3 process)
2005.01.15 11:11:26 POP3 (ipostoffice.worldnet.att.net): Retrying
authorization
2005.01.15 11:11:26 POP3 (ipostoffice.worldnet.att.net): Disconnected from
host
2005.01.15 11:11:26 POP3 (ipostoffice.worldnet.att.net): Port: 995, Secu
SSL, SPA: no
2005.01.15 11:11:26 POP3 (ipostoffice.worldnet.att.net): Finding host
2005.01.15 11:11:26 POP3 (ipostoffice.worldnet.att.net): Securing connection
2005.01.15 11:11:27 POP3 (ipostoffice.worldnet.att.net): Connected to host
2005.01.15 11:11:27 POP3 (ipostoffice.worldnet.att.net): rx +OK
(mtiwpxc04) Maillennium POP3/PROXY server
#27
2005.01.15 11:11:27 POP3 (ipostoffice.worldnet.att.net): Authorizing to server
2005.01.15 11:11:27 POP3 (ipostoffice.worldnet.att.net): [tx] USER plbye
2005.01.15 11:11:27 POP3 (ipostoffice.worldnet.att.net): rx +OK
2005.01.15 11:11:27 POP3 (ipostoffice.worldnet.att.net): [tx] PASS *****
2005.01.15 11:11:27 POP3 (ipostoffice.worldnet.att.net): rx -ERR [IN-USE]
account busy (locked by another POP3 process)
2005.01.15 11:11:27 POP3 (ipostoffice.worldnet.att.net): Retrying
authorization
2005.01.15 11:11:27 POP3 (ipostoffice.worldnet.att.net): Disconnected from
host
2005.01.15 11:11:27 POP3 (ipostoffice.worldnet.att.net): ========= Updates
to blob =========
2005.01.15 11:11:27 POP3 (ipostoffice.worldnet.att.net):
-B2005011504082801600omhmee004pl5
2005.01.15 11:11:27 POP3 (ipostoffice.worldnet.att.net):
&B2005011504225901400btnrke004pl6
2005.01.15 11:11:27 POP3 (ipostoffice.worldnet.att.net):
&B2005011504593701600d0up8e004pl8
2005.01.15 11:11:27 POP3 (ipostoffice.worldnet.att.net):
&B2005011508512501400btvree004plv
2005.01.15 11:11:27 POP3 (ipostoffice.worldnet.att.net):
&B2005011510175201400btqmee004pme
2005.01.15 11:11:27 POP3 (ipostoffice.worldnet.att.net):
&B2005011513220101600f3qe3e004pmu
2005.01.15 11:11:27 POP3 (ipostoffice.worldnet.att.net):
&B2005011515171901200dcrt3e004pn3
2005.01.15 11:11:27 POP3 (ipostoffice.worldnet.att.net): ========= Final
blob =========
2005.01.15 11:11:27 POP3 (ipostoffice.worldnet.att.net):
&B2005011504225901400btnrke004pl6
2005.01.15 11:11:27 POP3 (ipostoffice.worldnet.att.net):
&B2005011504593701600d0up8e004pl8
2005.01.15 11:11:27 POP3 (ipostoffice.worldnet.att.net):
&B2005011508512501400btvree004plv
2005.01.15 11:11:27 POP3 (ipostoffice.worldnet.att.net):
&B2005011510175201400btqmee004pme
2005.01.15 11:11:27 POP3 (ipostoffice.worldnet.att.net):
&B2005011513220101600f3qe3e004pmu
2005.01.15 11:11:27 POP3 (ipostoffice.worldnet.att.net):
&B2005011515171901200dcrt3e004pn3
2005.01.15 11:11:27 POP3 (ipostoffice.worldnet.att.net):
===================================
2005.01.15 11:11:27 POP3 (ipostoffice.worldnet.att.net): End execution
2005.01.15 11:11:27 Pete's Worldnet Email (DSL): ReportStatus:
RSF_COMPLETED, hr = 0x00000000
2005.01.15 11:11:27 Pete's Worldnet Email (DSL): Synch operation completed
2005.01.15 11:11:44 POP3 (pop.bizmail.yahoo.com): Connected to host
2005.01.15 11:11:44 POP3 (pop.bizmail.yahoo.com): Disconnected from host
2005.01.15 11:11:44 POP3 (pop.bizmail.yahoo.com): End execution
2005.01.15 11:11:44 Pete's MDBGroupInc Email (DSL): ReportStatus:
RSF_COMPLETED, hr = 0x800ccc0f
2005.01.15 11:11:44 Pete's MDBGroupInc Email (DSL): Synch operation completed

  #7  
Old January 18th, 2005, 12:06 AM
Jeff Stephenson [MSFT]
external usenet poster
 
Posts: n/a
Default

On Sat, 15 Jan 2005 08:55:02 -0800, pb2000 wrote:

Hello Jeff,

The log file follows. It reflects the first automatic send/receive
operation. I then did two additional send/receive right after the first
automatic. I have the log file for all three although the forum limits a post
to 30,000 characters so only the first one appears below. If you want the
others, let me know how to send to you. A summary of all three results:

1. The first automatic send/receive that OL does upon opening: Receive for
"Pete's MDBGroupInc Email (DSL)" froze, all other
operations completed normally.

2. I clicked send/receive. Receive for
"Pete's Worldnet Email
(DSL)" failed with a server locked error, all other operations completed
normally (including the
that failed in step 1 above.

3. Not in the log file below due to forum posting length limits: I clicked
send/receive again. All operations completed normally.

I then turned off logging and closed Outlook. I hope it suggests something
to you!


I assume that your "Pete's MDBGroupInc Email" account is the Yahoo account
(pop.bizmail.yahoo.com)? It looks like the server dropped the connection
(that 0x800ccc0f error code at the end of the log) about a minute after
Outlook started downloading the 6th of 8 messages on the server.

Are you sure you've got all anti-virus scanning of email turned off? The
symptoms you have are exactly what others have been experiencing as a
result of such scanning. Though I've not heard of it with respect to
PC-cillin, you might try something that seems necessary with Norton:
uninstall PC-cillin, then reinstall it without the scanning options.

--
Jeff Stephenson
Outlook Development
This posting is provided "AS IS" with no warranties, and confers no rights
  #8  
Old January 18th, 2005, 12:57 PM
ZILLA
external usenet poster
 
Posts: n/a
Default

I have the SAME problem. I also use PC-cillin 2005. At the moment I'm
testing some setting changes in the "Personal Firewall" section of this
suite. I have edited the default settings in the exceptions list as follows:

1. Put a check mark under "Active" for everything that says Outlook, port
25, and port 110. (There are others, but make sure of these.)
2. Change the POP 3/Port 110 exception from "Out" to "In".

I really like this antivirus/firewall and must admit disappointment if this
is the cause of our dilemma. BUT, to Trend Micro's credit, I ran a firewall
test at a very reputable site and the results were that I am completely
stealth.

As far as our Outlook issue is concerned, these changes have worked for me
these first two days. Hopefully not a fluke. Still testing.

ZILLA


"pb2000" wrote:

Using Outlook 2003 SP1, Windows XP Pro SP2.

OL2003 configured with 3 POP3 mail accounts. Two Worldnet (uses SSL), one
Yahoo business mail (does not use SSL).

This problem occurs ONLY when first starting for the day, having booted the
PC, gotten to the desktop, and started OL2003.

OL is set to do a send/receive upon startup and to check each email account
periodically.

Invariably, the initial send/receive will start and get part way through.
The two sends will complete (one account is receive only) and one or more of
the receives may complete. One or two of the receives will hang until a
time-out error occurs.

Sometimes simply clicking send/receive suffices to get a complete
send/receive done. Sometimes I must restart Outlook. Sometimes I must reboot
the PC.

Once a send/receive cycle completes, it will be fine for the rest of the day.

I have done all the suggested things in article 813514 with no effect:
* reinstalled Outlook Express
* rebuilt the profiles
* repaired the Outlook installation
* checked account settings against each ISP's requirements
* checked firewall settings (PC-cillin Internet Security 2005) - problem
occurs even with firewall turned off
* disabled email checking and spam filtering in PC-cillin Internet Security
2005
* disabled spam checking in Outlook
* checked for disabled add-ins in Outlook - none
* checked for defective emails in each account on servers
* check PST files for errors with checkpst.exe. They seem to occur
periodically and I periodically fix them. BUT I've seen this problem occur
when I have just checked all the PSTs (four total) and know they're
error-free.

Needless to say this is driving me batty.

Any suggestions? Many thanks.

  #9  
Old January 19th, 2005, 12:47 AM
pb2000
external usenet poster
 
Posts: n/a
Default

First to Jeff,

recall that the first the you asked me to do was uninstall PC-cillin and
reinstall without the email scanning. I did that. And then subsequently went
into PC-cillin to verify that email scanning was indeed not turned on.

I've used a registry cleaner to look for remnants of past software - e.g.
McAfee VirusScan Pro 7.0 and the PC-cillin anti-spam for Outlook (obviously
not antivirus, but I was checking for anything). No remnants found.

I also tried turning off Spybot Search and Destroy's real-time spyware
checkers. This had no impact.

The problem is still there. Any further thoughts?

ZILLA:

Thanks for this suggestion. I don't know that it will help, though. I'm
actually behind a hardware NAT firewall built into my wireless router. In the
past I've disabled the PC-cillin firewall entirely and the problem remained.
  #10  
Old January 19th, 2005, 02:54 AM
Peter Ritchie
external usenet poster
 
Posts: n/a
Default

pb2000,

I had a similar problem with my mail provider a while back. It turns out
that they instigated a outgoing mail server authentication policy. The
policy was that POP3 mail had to be received (or logged into) before (within
a specified period of time) access to the SMTP server would succeed for that
IP. Since Outlook would send mail then check for mail, the first send would
fail. Subsequent send/receives would work fine, since the SMTP access had
been authenticated by the POP3 login.

Luckily OL2003 added a feature for this for individual accounts. You need
to tell Outlook that it should login to the POP3 server before sending mail:

Tools/E-mail accounts
Click "View or change existing e-mail accounts.", then "Next "
double-click the account in question.
Click "More Settings..." button
Click "Outgoing Server" tab.
Check "My outgoing server (SMTP) requires authentication"
Click "Log on to incoming mail server before sending mail"

Let us know if that works

-- Peter

"pb2000" wrote in message
...
Using Outlook 2003 SP1, Windows XP Pro SP2.

OL2003 configured with 3 POP3 mail accounts. Two Worldnet (uses SSL), one
Yahoo business mail (does not use SSL).

This problem occurs ONLY when first starting for the day, having booted
the
PC, gotten to the desktop, and started OL2003.

OL is set to do a send/receive upon startup and to check each email
account
periodically.

Invariably, the initial send/receive will start and get part way through.
The two sends will complete (one account is receive only) and one or more
of
the receives may complete. One or two of the receives will hang until a
time-out error occurs.

Sometimes simply clicking send/receive suffices to get a complete
send/receive done. Sometimes I must restart Outlook. Sometimes I must
reboot
the PC.

Once a send/receive cycle completes, it will be fine for the rest of the
day.

I have done all the suggested things in article 813514 with no effect:
* reinstalled Outlook Express
* rebuilt the profiles
* repaired the Outlook installation
* checked account settings against each ISP's requirements
* checked firewall settings (PC-cillin Internet Security 2005) - problem
occurs even with firewall turned off
* disabled email checking and spam filtering in PC-cillin Internet
Security
2005
* disabled spam checking in Outlook
* checked for disabled add-ins in Outlook - none
* checked for defective emails in each account on servers
* check PST files for errors with checkpst.exe. They seem to occur
periodically and I periodically fix them. BUT I've seen this problem occur
when I have just checked all the PSTs (four total) and know they're
error-free.

Needless to say this is driving me batty.

Any suggestions? Many thanks.



 




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