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sending to most recent sent email address
Ingressor might be a good product, but I wouldn't know because their customer service is TERRIBLE and rude. I downloaded the software, and the code they emailed me to unlock it did not work. Randy kept insisting that I had "clearly" tried to download it to more than one computer (in other words, steal their software), and would not give me another one, or work with me to try and figure out what had happened. He said that he wouldn't give me a phone number to speak on the phone to try and figure out the discrepancy because he didnt want to "waste time on it." Randy would only insist that I was trying to cheat him out of money, because he "knows how their software works" insisting that I had tried to download the product to more than one computer. I kept telling him that I only own one computer, so there had to be a discrepancy, and suggested that he try and look up whether the activation code I was sent had ever been used. He never responded ot this suggestion, and insisted that I was wrong and he was right. He is patronizing, unhelpful, and accusatory of a customer who was only trying to use his product - in addition to being incredibly rude and (I assume) insecure. Ultimately, I won the disputed charge with American Express after sending them copies of our email exchanges. Be wary of dealing with this company, as their customer service is horrendous and you might never receive the product you paid for. -- aksaks |
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sending to most recent sent email address
aksaks wrote:
Ingressor might be a good product, but I wouldn't know because their customer service is TERRIBLE and rude. If all your addresses are Internet addresses and the manipulations you wish to make on the NK2 file are relatively limited, this free tool may prove helpful: http://www.nk2.info/ -- Brian Tillman |
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