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Mystery re PhotoDraw & Works 2000



 
 
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  #1  
Old May 14th, 2004, 11:17 AM
Terry Pinnell
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Default Mystery re PhotoDraw & Works 2000

I have just been trying to reinstall Microsoft PhotoDraw (eventually
unsuccessfully). I used Disk 3 from my Office 2000 Premium CD set.
Just before it completed the installation, I got this:
"Microsoft PhotooDraw Application has encountered a problem and needs
to close. We are sorry for the inconvenience."

On clicking OK, I then got this strange message:
"Microsoft Works 2000
Please wait while Windows configures Microsoft Works 2000"

Yet I hadn't asked to install that. Nor is it on Microsoft Office disk
3. So that soon came to an end, and I clicked Cancel. But it kept
popping back. Eventually had to use Ctrl-Alt-Del.

Anyone here know likely cause please? What possible connection can
there be between these two programs?

--
Terry, West Sussex, UK
  #2  
Old May 15th, 2004, 05:34 AM
Milly Staples [MVP - Outlook]
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Default Mystery re PhotoDraw & Works 2000

Have you tried allowing the completion of the installation?

--
Milly Staples [MVP - Outlook]

Post all replies to the group to keep the discussion intact. Due to
the (insert latest virus name here) virus, all mail sent to my personal
account will be deleted without reading.

After searching google.groups.com and finding no answer, Terry Pinnell
asked:

| I have just been trying to reinstall Microsoft PhotoDraw (eventually
| unsuccessfully). I used Disk 3 from my Office 2000 Premium CD set.
| Just before it completed the installation, I got this:
| "Microsoft PhotooDraw Application has encountered a problem and needs
| to close. We are sorry for the inconvenience."
|
| On clicking OK, I then got this strange message:
| "Microsoft Works 2000
| Please wait while Windows configures Microsoft Works 2000"
|
| Yet I hadn't asked to install that. Nor is it on Microsoft Office disk
| 3. So that soon came to an end, and I clicked Cancel. But it kept
| popping back. Eventually had to use Ctrl-Alt-Del.
|
| Anyone here know likely cause please? What possible connection can
| there be between these two programs?


  #3  
Old May 16th, 2004, 10:46 AM
Terry Pinnell
external usenet poster
 
Posts: n/a
Default Mystery re PhotoDraw & Works 2000

"Milly Staples [MVP - Outlook]"
wrote:

Have you tried allowing the completion of the installation?


Well, that's what effectively happened. I had no options. But it
wasn't properly installed. Do you know of any connection?

--
Terry, West Sussex, UK

 




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