"The operation failed"

I have an archive pst that I'd like to right-click/close in OL2003. I get
"the operation failed. An object could not be found." I've renamed and
replaced the pst file with a copy of another pst that works fine, but get the
same error, so it seems not related to the file itself. I also get the error
clicking on the properties/advanced button. I also had this error in OL2002,
and I upgraded to OL2003, hoping it might get resolved. Any ideas on how to
close it?
--
George Small
EDS HAI Unit

You'll either need to edit the registry or make a new profile. A new profile
is usually easier, and often required if you screw up deleting the key, but
since the errant pst is likely to have a unique file name, your chances of
success are higher.

Find your profile in Windows Messaging Subsystem, usually at
HKEY_CURRENT_USER\Software\Microsoft\Windows NT\CurrentVersion\Windows
Messaging Subsystem\Profiles and search for the pst name, if you know it.
Otherwise search for 'pst' and guess at which one it is. Normally a pst
has two keys associated with it - this one will have just one. Delete the
key from the right side of the screen.

--
Diane Poremsky [MVP - Outlook]
Author, Teach Yourself Outlook 2003 in 24 Hours
Coauthor, OneNote 2003 for Windows (Visual QuickStart Guide)
Author, Google and Other Search Engines (Visual QuickStart Guide)

Outlook Tips: http://www.outlook-tips.net/
Outlook & Exchange Solutions Center: http://www.slipstick.com
Join OneNote Tips mailing list: http://www.onenote-tips.net/


"George Small" wrote in message
...
I have an archive pst that I'd like to right-click/close in OL2003. I get
"the operation failed. An object could not be found." I've renamed and
replaced the pst file with a copy of another pst that works fine, but get
the
same error, so it seems not related to the file itself. I also get the
error
clicking on the properties/advanced button. I also had this error in
OL2002,
and I upgraded to OL2003, hoping it might get resolved. Any ideas on how
to
close it?
--
George Small
EDS HAI Unit