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#1
September 17th, 2008, 04:59 PM
posted to microsoft.public.visio.general
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Visio 2007 Freezing when saving
Whenever I attempt to save work done or save a new file, Visio freezes,
crashes, and loses everything. I have started it in safe mode with the same results. Any suggestions? 
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#2
September 17th, 2008, 05:24 PM
posted to microsoft.public.visio.general
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Visio 2007 Freezing when saving
Oh, and I should mention that I have attempted a repair, and a full reinstall
with no success. "Matt" wrote: Whenever I attempt to save work done or save a new file, Visio freezes, crashes, and loses everything. I have started it in safe mode with the same results. Any suggestions?
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#3
September 17th, 2008, 05:40 PM
posted to microsoft.public.visio.general
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Visio 2007 Freezing when saving
On Wed, 17 Sep 2008 08:59:01 -0700, Matt
wrote: Whenever I attempt to save work done or save a new file, Visio freezes, crashes, and loses everything. I have started it in safe mode with the same results. Any suggestions? Have you installed a service pack? Which OS are you using? On a local or network drive? Can you Save As a graphics format? -- Regards, Paul Herber, Sandrila Ltd. Electronics for Visio http://www.electronics.sandrila.co.uk/
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#4
September 17th, 2008, 05:51 PM
posted to microsoft.public.visio.general
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Visio 2007 Freezing when saving
No Office service pack- the OS is XP Pro SP2. I am working off of my local
drive, and when I click File--Save As... the app crashes, so I haven't gottent to the point that I can specify the type of save. "Paul Herber" wrote: On Wed, 17 Sep 2008 08:59:01 -0700, Matt wrote: Whenever I attempt to save work done or save a new file, Visio freezes, crashes, and loses everything. I have started it in safe mode with the same results. Any suggestions? Have you installed a service pack? Which OS are you using? On a local or network drive? Can you Save As a graphics format? -- Regards, Paul Herber, Sandrila Ltd. Electronics for Visio http://www.electronics.sandrila.co.uk/
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#5
September 17th, 2008, 06:16 PM
posted to microsoft.public.visio.general
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Visio 2007 Freezing when saving
On Wed, 17 Sep 2008 09:51:02 -0700, Matt
wrote: No Office service pack- the OS is XP Pro SP2. I am working off of my local drive, and when I click File--Save As... the app crashes That's the biggest clue I think. Something Serious is suspect with your system setup somewhere. Perhaps some addon has grabbed hold of the save vector. I wonder if the default save path is generating a problem - menu Tools - Options - Advanced - File Paths and check the Drawings path. While you are there check the other paths, do you have any suspect addons being loaded? Also look in the menu Tools - Addons -- Regards, Paul Herber, Sandrila Ltd. Electrical for Visio http://www.electrical.sandrila.co.uk/
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#6
September 17th, 2008, 09:30 PM
posted to microsoft.public.visio.general
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Visio 2007 Freezing when saving
In addition to Paul's comments, when you click save as, does Visio crash
right away, or do you get the popup window 1st? Rhetorical question, but I assume that all of your other apps work fine. Wapperdude "Paul Herber" wrote: On Wed, 17 Sep 2008 09:51:02 -0700, Matt wrote: No Office service pack- the OS is XP Pro SP2. I am working off of my local drive, and when I click File--Save As... the app crashes That's the biggest clue I think. Something Serious is suspect with your system setup somewhere. Perhaps some addon has grabbed hold of the save vector. I wonder if the default save path is generating a problem - menu Tools - Options - Advanced - File Paths and check the Drawings path. While you are there check the other paths, do you have any suspect addons being loaded? Also look in the menu Tools - Addons -- Regards, Paul Herber, Sandrila Ltd. Electrical for Visio http://www.electrical.sandrila.co.uk/
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