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#1
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Error message deleted folder
We use Outlook 2002. A while ago we 'lost' our contact folder. We were able
to restore the information to the contacts folder in the archive folders list and I have figured out how to get it back into the contact folder in the personal folders list, but when we open a new message and click 'To' or when I click toolsaddress book, this is the message that I get: "The address list cannot be displayed. The contacts folder associated with this address list couldn't be opened;it may have been moved or deleted, or you do not have permissions. For information on how to remove this folder from the Outlook Address Book, see Microsoft Outlook Help." I have picked up lots of help from this site, but I still can't figure out if I can get rid of this message. I have checked the properties of the contacts folder and it is linked to the Outlook Address Book (although the OAB is empty). Obviously the information in the contacts folder was deleted at one point, but it has now been restored. |
#2
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Just reconfigure the Outlook Address Book:
http://support.microsoft.com/default...Product=ol2002 -- Russ Valentine [MVP-Outlook] "abbozzo" wrote in message ... We use Outlook 2002. A while ago we 'lost' our contact folder. We were able to restore the information to the contacts folder in the archive folders list and I have figured out how to get it back into the contact folder in the personal folders list, but when we open a new message and click 'To' or when I click toolsaddress book, this is the message that I get: "The address list cannot be displayed. The contacts folder associated with this address list couldn't be opened;it may have been moved or deleted, or you do not have permissions. For information on how to remove this folder from the Outlook Address Book, see Microsoft Outlook Help." I have picked up lots of help from this site, but I still can't figure out if I can get rid of this message. I have checked the properties of the contacts folder and it is linked to the Outlook Address Book (although the OAB is empty). Obviously the information in the contacts folder was deleted at one point, but it has now been restored. |
#3
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I tried to follow these directions but when I go to Tools/e-mail
accountsVew or change...next the Outlook Address Book is listed but I think it is empty because when I go to ToolsAddress book I get the same error message but then a box opens and if I select 'Show names from: the Outlook Address Book' it says there are no entries. I tried following the directions for 'How to Mark your contact Folder for Use with your address Book' but that didn't fix things either. "Russ Valentine [MVP-Outlook]" wrote: Just reconfigure the Outlook Address Book: http://support.microsoft.com/default...Product=ol2002 -- Russ Valentine [MVP-Outlook] "abbozzo" wrote in message ... We use Outlook 2002. A while ago we 'lost' our contact folder. We were able to restore the information to the contacts folder in the archive folders list and I have figured out how to get it back into the contact folder in the personal folders list, but when we open a new message and click 'To' or when I click toolsaddress book, this is the message that I get: "The address list cannot be displayed. The contacts folder associated with this address list couldn't be opened;it may have been moved or deleted, or you do not have permissions. For information on how to remove this folder from the Outlook Address Book, see Microsoft Outlook Help." I have picked up lots of help from this site, but I still can't figure out if I can get rid of this message. I have checked the properties of the contacts folder and it is linked to the Outlook Address Book (although the OAB is empty). Obviously the information in the contacts folder was deleted at one point, but it has now been restored. |
#4
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If the Outlook Address Book is present in your profile, then the next step
is to bring up the Properties dialog for your Contacts folder and check the Outlook Address Book box on that dialog. -- Sue Mosher, Outlook MVP Author of Microsoft Outlook Programming - Jumpstart for Administrators, Power Users, and Developers http://www.outlookcode.com/jumpstart.aspx "abbozzo" wrote in message ... I tried to follow these directions but when I go to Tools/e-mail accountsVew or change...next the Outlook Address Book is listed but I think it is empty because when I go to ToolsAddress book I get the same error message but then a box opens and if I select 'Show names from: the Outlook Address Book' it says there are no entries. I tried following the directions for 'How to Mark your contact Folder for Use with your address Book' but that didn't fix things either. "Russ Valentine [MVP-Outlook]" wrote: Just reconfigure the Outlook Address Book: http://support.microsoft.com/default...Product=ol2002 -- Russ Valentine [MVP-Outlook] "abbozzo" wrote in message ... We use Outlook 2002. A while ago we 'lost' our contact folder. We were able to restore the information to the contacts folder in the archive folders list and I have figured out how to get it back into the contact folder in the personal folders list, but when we open a new message and click 'To' or when I click toolsaddress book, this is the message that I get: "The address list cannot be displayed. The contacts folder associated with this address list couldn't be opened;it may have been moved or deleted, or you do not have permissions. For information on how to remove this folder from the Outlook Address Book, see Microsoft Outlook Help." I have picked up lots of help from this site, but I still can't figure out if I can get rid of this message. I have checked the properties of the contacts folder and it is linked to the Outlook Address Book (although the OAB is empty). Obviously the information in the contacts folder was deleted at one point, but it has now been restored. |
#5
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I right clicked the contacts folderpropertiesOutlook Address Book taband
check off the box that says 'Show this folder as an e-mail address book' The name of the folder in the box is 'contacts' Is that what you mean? I didn't actually have to check the box. It was already checked. I think I tried that a while ago as I read it somewhere on this site. My contacts work, I'd just like to get rid of that annoying error message. "Sue Mosher [MVP-Outlook]" wrote: If the Outlook Address Book is present in your profile, then the next step is to bring up the Properties dialog for your Contacts folder and check the Outlook Address Book box on that dialog. -- Sue Mosher, Outlook MVP Author of Microsoft Outlook Programming - Jumpstart for Administrators, Power Users, and Developers http://www.outlookcode.com/jumpstart.aspx "abbozzo" wrote in message ... I tried to follow these directions but when I go to Tools/e-mail accountsVew or change...next the Outlook Address Book is listed but I think it is empty because when I go to ToolsAddress book I get the same error message but then a box opens and if I select 'Show names from: the Outlook Address Book' it says there are no entries. I tried following the directions for 'How to Mark your contact Folder for Use with your address Book' but that didn't fix things either. "Russ Valentine [MVP-Outlook]" wrote: Just reconfigure the Outlook Address Book: http://support.microsoft.com/default...Product=ol2002 -- Russ Valentine [MVP-Outlook] "abbozzo" wrote in message ... We use Outlook 2002. A while ago we 'lost' our contact folder. We were able to restore the information to the contacts folder in the archive folders list and I have figured out how to get it back into the contact folder in the personal folders list, but when we open a new message and click 'To' or when I click toolsaddress book, this is the message that I get: "The address list cannot be displayed. The contacts folder associated with this address list couldn't be opened;it may have been moved or deleted, or you do not have permissions. For information on how to remove this folder from the Outlook Address Book, see Microsoft Outlook Help." I have picked up lots of help from this site, but I still can't figure out if I can get rid of this message. I have checked the properties of the contacts folder and it is linked to the Outlook Address Book (although the OAB is empty). Obviously the information in the contacts folder was deleted at one point, but it has now been restored. |
#6
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The easiest method would be to use Tools | E-mail Accounts to remove the
Outlook Address Book, restart Outlook, then add it back in. -- Sue Mosher, Outlook MVP Author of Microsoft Outlook Programming - Jumpstart for Administrators, Power Users, and Developers http://www.outlookcode.com/jumpstart.aspx "abbozzo" wrote in message ... I right clicked the contacts folderpropertiesOutlook Address Book taband check off the box that says 'Show this folder as an e-mail address book' The name of the folder in the box is 'contacts' Is that what you mean? I didn't actually have to check the box. It was already checked. I think I tried that a while ago as I read it somewhere on this site. My contacts work, I'd just like to get rid of that annoying error message. "Sue Mosher [MVP-Outlook]" wrote: If the Outlook Address Book is present in your profile, then the next step is to bring up the Properties dialog for your Contacts folder and check the Outlook Address Book box on that dialog. "abbozzo" wrote in message ... I tried to follow these directions but when I go to Tools/e-mail accountsVew or change...next the Outlook Address Book is listed but I think it is empty because when I go to ToolsAddress book I get the same error message but then a box opens and if I select 'Show names from: the Outlook Address Book' it says there are no entries. I tried following the directions for 'How to Mark your contact Folder for Use with your address Book' but that didn't fix things either. "Russ Valentine [MVP-Outlook]" wrote: Just reconfigure the Outlook Address Book: http://support.microsoft.com/default...Product=ol2002 -- Russ Valentine [MVP-Outlook] "abbozzo" wrote in message ... We use Outlook 2002. A while ago we 'lost' our contact folder. We were able to restore the information to the contacts folder in the archive folders list and I have figured out how to get it back into the contact folder in the personal folders list, but when we open a new message and click 'To' or when I click toolsaddress book, this is the message that I get: "The address list cannot be displayed. The contacts folder associated with this address list couldn't be opened;it may have been moved or deleted, or you do not have permissions. For information on how to remove this folder from the Outlook Address Book, see Microsoft Outlook Help." I have picked up lots of help from this site, but I still can't figure out if I can get rid of this message. I have checked the properties of the contacts folder and it is linked to the Outlook Address Book (although the OAB is empty). Obviously the information in the contacts folder was deleted at one point, but it has now been restored. |
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