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Randomly Missing Slides in PowerPoint 2003



 
 
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Old June 15th, 2004, 07:16 PM
Paul Simmon
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Default Randomly Missing Slides in PowerPoint 2003

I have received comments that I should get the latest video drivers
from the vendor. I have done that with the same results of randomly
not shown slides that are in the presentation. As I read the
newsgroup messages, I noticed that the problem is being experienced
on a number of computers having different video cards. So far I count
three - ATI, my PNY GeForce 5200 Ultra, and one other unspecified.

As a test, I ran the same presentation, along with others, that failed
on my XP Pro, Office 2003, and HT enabled desktop on my 6 month old
COMPAQ ZD7058CL laptop with 2.8 GHz P4, no HT, XP Pro, and Office
2003. All the patches and updates to XP and Office have been applied
to both machines. The screen settings are also identical. The
PowerPoints all ran without any problem. There has to be something
more here than the video drivers. If it is only the video diver, then,
at least three video card manufactures have got it wrong in the exact
same way using the latest driver or an earlier one. (Unless the spec
from Intel or Microsoft was wrong.)

Over the weekend I came across a Microsoft Knowledge Base article
(Q327809) that referenced Intel Hyperthreading on P4 and the
possibility of failure in some applications that implement HT
functionality due to corrupted addresses.

Is it possible that Microsoft did something in its Office 2003
implementation of HT that the video cards do not like? Or is it
possible that there is a problem in the interface between XP Pro and
Office 2003?

Is there any way to have Microsoft look into this problem?

Any thoughts are appreciated.

 




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