Can't see task pane design template

Ok we have the same problem with quite a few of our installs All are
Office 2003 SP2

"fancyabrew" wrote in message
ups.com...
Ok we have the same problem with quite a few of our installs All are
Office 2003 SP2

Okay, can't really help you without further information. Please read the
other posts in this thread, and if you can contribute information, I would
love to see what we can figure out.

--
Echo [MS PPT MVP] http://www.echosvoice.com
Fixing PowerPoint Annoyances http://www.oreilly.com/catalog/powerpointannoy/
How to Prevent PowerPoint Overload (March 23 webcast)
http://tinyurl.com/bp2h8

In article . com, Fancyabrew
wrote:
Ok we have the same problem with quite a few of our installs All are
Office 2003 SP2


To save you having to plow through the existing thread for all the questions,
I've summarized most of it he

Disappearing images in task pane
http://www.rdpslides.com/pptfaq/FAQ00779.htm

-----------------------------------------
Steve Rindsberg, PPT MVP
PPT FAQ: www.pptfaq.com
PPTools: www.pptools.com
================================================

Hi Echo,

I'll see if I can convince local support guys to gather the information
requested whilst also trying some of the 'magic' suggestions on the
link from Steve.

Interesting that I'm the first person to report this in PowerPoint XP
as most seem to refer to PowerPoint 2003 in this thread. I have seen
other postings whilst doing a Google Search which show this problem (or
at least it appears to be this problem) occuring back in 2003/2004.

Thanks,
Stephen.

wrote in message
oups.com...
Hi Echo,

I'll see if I can convince local support guys to gather the information
requested whilst also trying some of the 'magic' suggestions on the
link from Steve.

Interesting that I'm the first person to report this in PowerPoint XP
as most seem to refer to PowerPoint 2003 in this thread. I have seen
other postings whilst doing a Google Search which show this problem (or
at least it appears to be this problem) occuring back in 2003/2004.


Really? I'll have to google over the weekend. I sure don't recall it, but
that doesn't mean it didn't happen!

Whatever is causing this problem, it's becoming more prevalent lately, it
seems. Maybe not, but it sure does *seem* that way, anyway.

What I find really interesting is we have two or three reports of various
things fixing it "for awhile." One user in this thread reported that running
Detect and Repair fixed it on the user's machine "for awhile." Meg's user
doesn't see the problem until the second time she starts up PPT.

Something in the users' environment has to be causing this. I just wish we
could figure out what it is!

Also, I want to apologize for the state of the FAQ Steve pointed you to --
Steve and I are working on it, but it's not yet as organized or as easy to
follow as it should be. We hope it will be soon, though! Oh, and we made
changes to it last night, so if you looked at it yesterday, you might want
to refresh your browser when you go there today.

--
Echo [MS PPT MVP] http://www.echosvoice.com
Fixing PowerPoint Annoyances http://www.oreilly.com/catalog/powerpointannoy/
How to Prevent PowerPoint Overload (March 23 webcast)
http://tinyurl.com/bp2h8

Hi Echo,

One of the computers here with the PowerPoint problem was kindly looked
at by local support who passed back the following information:

____________________

Windows Version: Windows XP Professional SP2 Desktop
Graphics: Intel 82865G, Driver Intel 6.13.10.3510 dated 15/04/03
PowerPoint 2002 (10.6501.6735) SP3
Log-in Privileges: Full administrative rights.
Addons: HKEY_CURRENT_USER none
Addons: HKEY_LOCAL_MACHINE MultiMgrAddIn.AddInDesigner1,
OfficePrintAddin.Connect

Further experiments reveal:
Running in Safe Mode (logged in as Administrator and as user) Could not
break PowerPoint (after 21 tries)
Logged in normally (as me) broke PowerPoint after ~10 goes. Running
PowerPoint in safe mode (hold down CTL while starting PP) fixed the
problem.
Logged in as user, broke PowerPoint on second go. Running PowerPoint
in safe mode did NOT change anything.
Updated graphics driver to 6.14.10.4396 dated 20/09/05. Broke PP as
user on first try!

___________________

Thanks, Stephen! (Tell the local support team thank you, too!)

I'm not sure what to think about these results. Lemme see if some others
have some ideas.

Can I ask also which task panes is missing information? Is it the design
templates, the slide layouts, or one (or all?) of the others?

--
Echo [MS PPT MVP] http://www.echosvoice.com
Fixing PowerPoint Annoyances http://www.oreilly.com/catalog/powerpointannoy/
How to Prevent PowerPoint Overload (March 23 webcast)
http://tinyurl.com/bp2h8

"StephenCWLL" wrote in message
oups.com...
Hi Echo,

One of the computers here with the PowerPoint problem was kindly looked
at by local support who passed back the following information:

____________________

Windows Version: Windows XP Professional SP2 Desktop
Graphics: Intel 82865G, Driver Intel 6.13.10.3510 dated 15/04/03
PowerPoint 2002 (10.6501.6735) SP3
Log-in Privileges: Full administrative rights.
Addons: HKEY_CURRENT_USER none
Addons: HKEY_LOCAL_MACHINE MultiMgrAddIn.AddInDesigner1,
OfficePrintAddin.Connect

Further experiments reveal:
Running in Safe Mode (logged in as Administrator and as user) Could not
break PowerPoint (after 21 tries)
Logged in normally (as me) broke PowerPoint after ~10 goes. Running
PowerPoint in safe mode (hold down CTL while starting PP) fixed the
problem.
Logged in as user, broke PowerPoint on second go. Running PowerPoint
in safe mode did NOT change anything.
Updated graphics driver to 6.14.10.4396 dated 20/09/05. Broke PP as
user on first try!

___________________

Hi Echo,

As far as I'm aware the user who is experiencing the problem has only
complained about the design templates thumbnails being blank. I've no
idea if anything else is 'missing'.

Thanks,
Stephen.

One more workstation with the problem, thanks to local support again:

Windows XP Professional SP2 Desktop
Graphics: Intel 82865G, Driver Intel 6.13.10.3510 dated 15/04/03
PowerPoint 2002 (10.6501.6735) SP3
Full administrative rights.
Addons: HKEY_CURRENT_USER none
Addons: HKEY_LOCAL_MACHINE MultiMgrAddIn.AddInDesigner1,

Logged in as another user (don't know but persume this was admin
rights) but couldn't break PowerPoint (21 tries and templates still
there)

Interesting

Thanks, Stephen. Kudos to the local team!

If they have a chance to ask the users or check other task panes for stuff
missing, that would be helpful as well.

I'm still trying to find the answer.

--
Echo [MS PPT MVP] http://www.echosvoice.com
Fixing PowerPoint Annoyances http://www.oreilly.com/catalog/powerpointannoy/
How to Prevent PowerPoint Overload (March 23 webcast)
http://tinyurl.com/bp2h8


"StephenCWLL" wrote in message
oups.com...
One more workstation with the problem, thanks to local support again:

Windows XP Professional SP2 Desktop
Graphics: Intel 82865G, Driver Intel 6.13.10.3510 dated 15/04/03
PowerPoint 2002 (10.6501.6735) SP3
Full administrative rights.
Addons: HKEY_CURRENT_USER none
Addons: HKEY_LOCAL_MACHINE MultiMgrAddIn.AddInDesigner1,

Logged in as another user (don't know but persume this was admin
rights) but couldn't break PowerPoint (21 tries and templates still
there)

Interesting