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#1
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Auto-check Email & Notifications
For some reason, Outlook 2003 doesn't auto-check for new email every 5
minutes as specified in Options, nor does it give the notification (w/sender, subject, etc) when new mail arrives. Again, both options are checked. How do I get this working? I have my PST file in \My Documents directory (easier to locate, backup, etc). All directories, Inbox, Calendar, etc shows up residing in Personal Folders. Any help would be appreciated. Christian |
#2
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Auto-check Email & Notifications
It is impossible to determine why automatic polling is failing when you do
not post your mail account type, connection type and polling settings. If automatic polling once worked and now fails, you also need to examine what changes were made to your setup before automatic polling stopped working. In general, here are the reasons automatic polling might fail in Outlook: 1. You have created an unrealistic polling interval. Many users set their polling interval to 1 minute thinking they will be downloading mail continuously as it arrives. Such settings are not recommended. They put an unnecessary strain on mail servers and can create conflicting polling requests that can damage your Send/Receive Group or even your account settings. 10 minutes is the recommended minimum. 2. While exiting Outlook, you inadvertently set your profile to Work Offline (this option is immediately above the Exit command in the File menu). 3. You have a damaged Send/Receive Group as documented he http://support.microsoft.com/support.../q312/3/36.asp 4. You have overridden your Send/Receive Group settings as documented he http://support.microsoft.com/support.../q320/8/36.asp 5. Your mail account settings are corrupt. Recreate your mail account from scratch. 6. Firewall software is blocking your transmission. Disable your Firewall temporarily to see if automatic polling is restored. -- Russ Valentine [MVP-Outlook] "CM" wrote in message ... For some reason, Outlook 2003 doesn't auto-check for new email every 5 minutes as specified in Options, nor does it give the notification (w/sender, subject, etc) when new mail arrives. Again, both options are checked. How do I get this working? I have my PST file in \My Documents directory (easier to locate, backup, etc). All directories, Inbox, Calendar, etc shows up residing in Personal Folders. Any help would be appreciated. Christian |
#3
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Auto-check Email & Notifications
Thanks for the list of items... I finally found the problem. The
Send/Receive Group was disabled. Works now, Christian "Russ Valentine [MVP-Outlook]" wrote in message ... It is impossible to determine why automatic polling is failing when you do not post your mail account type, connection type and polling settings. If automatic polling once worked and now fails, you also need to examine what changes were made to your setup before automatic polling stopped working. In general, here are the reasons automatic polling might fail in Outlook: 1. You have created an unrealistic polling interval. Many users set their polling interval to 1 minute thinking they will be downloading mail continuously as it arrives. Such settings are not recommended. They put an unnecessary strain on mail servers and can create conflicting polling requests that can damage your Send/Receive Group or even your account settings. 10 minutes is the recommended minimum. 2. While exiting Outlook, you inadvertently set your profile to Work Offline (this option is immediately above the Exit command in the File menu). 3. You have a damaged Send/Receive Group as documented he http://support.microsoft.com/support.../q312/3/36.asp 4. You have overridden your Send/Receive Group settings as documented he http://support.microsoft.com/support.../q320/8/36.asp 5. Your mail account settings are corrupt. Recreate your mail account from scratch. 6. Firewall software is blocking your transmission. Disable your Firewall temporarily to see if automatic polling is restored. -- Russ Valentine [MVP-Outlook] "CM" wrote in message ... For some reason, Outlook 2003 doesn't auto-check for new email every 5 minutes as specified in Options, nor does it give the notification (w/sender, subject, etc) when new mail arrives. Again, both options are checked. How do I get this working? I have my PST file in \My Documents directory (easier to locate, backup, etc). All directories, Inbox, Calendar, etc shows up residing in Personal Folders. Any help would be appreciated. Christian |
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