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Office 2003 uninstall/reinstall problems
I kept getting errors trying to Update my Office 2003 with SP1 so I figured I'd uninstall and reinstall. Now I am getting error 1603. Here is the log file:
Detected Windows Info: PlatformId = 2 MajorVersion = 5 MinorVersion = 1 ServicePackLevel = 1 - - - - - - - - - - - - - - - - - - - - - - - Launch Setup 8/2/2004 6:37:16 AM Recognized command line switch AUTORUN Setup path: D:\SETUP.EXE Trying to get version of D:\SETUP.EXE ....succeeded. D:\SETUP.EXE is version 11.0.5510.0 Current version of Setup.exe: 11.0.5510.0 Searching for .INI file: SETUP.INI D:\FILES\SETUP\SETUP.INI Settings file located: D:\FILES\SETUP\SETUP.INI GetTempPath returned: C:\DOCUME~1\JERRY~1.O2I\LOCALS~1\Temp\ Setup has detected a previously failed installation - Verbose Logging ON Reading settings file D:\FILES\SETUP\SETUP.INI Located: D:\PRO11.MSI Package to install: D:\PRO11.MSI Reading from "D:\FILES\SETUP\SETUP.INI": "Product\SkipLangCheck" (Default: 0) Value: 0 Reading from "D:\FILES\SETUP\SETUP.INI": "Product\CheckUpdates" (Default: 0) Value: 0 Product {90110409-6000-11D3-8CFE-0150048383C9} is not installed for the user. Checking for Windows Installer.... C:\WINDOWS\System32\MSI.DLL ... succeeded. Checking for any beta version of the product. dwNoLtCoExist = 0 autorun Reading from "D:\FILES\SETUP\SETUP.INI": "Cache\CDCache" (Default: 0) Value: auto General properties added: LAUNCHEDFROMSETUP="1" SETUPEXEPATH="D:\" SETUPEXENAME="SETUP.EXE" Writing Task: Main - Microsoft Office 2003 Path: C:\WINDOWS\System32\msiexec.exe CmdLine: /I D:\PRO11.MSI LAUNCHEDFROMSETUP="1" SETUPEXEPATH="D:\" SETUPEXENAME="SETUP.EXE" Looking for setup tasks to process. 8/2/2004 6:37:20 AM WaitForMsiExecDone... 8/2/2004 6:37:20 AM WaitForMsiExecDone exits Verifying install package is available Reading from "D:\FILES\SETUP\SETUP.INI": "Cache\CDCache" (Default: 0) Value: auto Reading from "D:\FILES\SETUP\SETUP.INI": "Cache\Purge" (Default: 0) Value: 0 Reading from "D:\FILES\SETUP\SETUP.INI": "Cache\DeletableCache" (Default: 0) Value: 1 SetupXml is at: D:\Files\Setup\PRO11.xml Parsing Download Info Starting to load install configuration Download Info: Download Code : 90000409-6000-11D3-8CFE-0150048383C9 Source Path : D:\ Product Code : {90110409-6000-11D3-8CFE-0150048383C9} Prod Src Path : PRO11.MSI Use Windows Installer : false Files to Download: File: FILES\WINDOWS\INF\AER_1033.ADM (DW20.ADM_1033) File: FILES\PFILES\COMMON\MSSHARED\DW\DW20.EXE (DW20.EXE_0001) File: FILES\PFILES\COMMON\MSSHARED\DW\DWDCW20.DLL (DWDCW20.DLL) File: FILES\PFILES\COMMON\MSSHARED\DW\1033\DWINTL20.DLL (DWINTL20.DLL_0001_1033) File: FILES\PFILES\COMMON\MSSHARED\DW\DWTRIG20.EXE (DWTRIG20.EXE) File: FILES\PFILES\MSOFFICE\OFFICE11\OCLEAN.DLL (OCLEAN.DLL_1033) File: FILES\PFILES\MSOFFICE\OFFICE11\OCLNCORE.OPC (OCLNCORE.OPC_1033) File: FILES\PFILES\MSOFFICE\OFFICE11\OCLNCUST.OPC (OCLNCUST.OPC_1033) File: FILES\PFILES\MSOFFICE\OFFICE11\1033\OCLNINTL.OPC (OCLNINTL.OPC_1033) File: FILES\PFILES\MSOFFICE\OFFICE11\OFFCLN.EXE (OFFCLN.EXE_1033) File: FILES\SETUP\OSE.EXE (OSE.EXE) File: PRO11.MSI (PRO11.MSI) File: FILES\PFILES\MSOFFICE\OFFICE11\1033\PSS10O.CHM (PSS10O.CHM_1033) File: FILES\PFILES\MSOFFICE\OFFICE11\1033\PSS10R.CHM (PSS10R.CHM_1033) File: FILES\PFILES\MSOFFICE\OFFICE11\1033\SETUP.CHM (SETUP.CHM_1033) File: SKU011.XML (SKU011.XML_0002_1033) File: A2561405.CAB (A2561405.CAB) File: A3561405.CAB (A3561405.CAB) File: A4561405.CAB (A4561405.CAB) File: AV561403.CAB (AV561403.CAB) File: CC561401.CAB (CC561401.CAB) File: CD561401.CAB (CD561401.CAB) File: CF561401.CAB (CF561401.CAB) File: CL561401.CAB (CL561401.CAB) File: CM561401.CAB (CM561401.CAB) File: CP561401.CAB (CP561401.CAB) File: CR561401.CAB (CR561401.CAB) File: CS561401.CAB (CS561401.CAB) File: E2561410.CAB (E2561410.CAB) File: E3561405.CAB (E3561405.CAB) File: E4561410.CAB (E4561410.CAB) File: EV561405.CAB (EV561405.CAB) File: G3561403.CAB (G3561403.CAB) File: GV561403.CAB (GV561403.CAB) File: IJ561401.CAB (IJ561401.CAB) File: IS561401.CAB (IS561401.CAB) File: IU561401.CAB (IU561401.CAB) File: L2561403.CAB (L2561403.CAB) File: L3561403.CAB (L3561403.CAB) File: L4561403.CAB (L4561403.CAB) File: L9561403.CAB (L9561403.CAB) File: LV561403.CAB (LV561403.CAB) File: M2561406.CAB (M2561406.CAB) File: M3561404.CAB (M3561404.CAB) File: M4561403.CAB (M4561403.CAB) File: M9561403.CAB (M9561403.CAB) File: MA561403.CAB (MA561403.CAB) File: MC561403.CAB (MC561403.CAB) File: MG561403.CAB (MG561403.CAB) File: MH561401.CAB (MH561401.CAB) File: MO561403.CAB (MO561403.CAB) File: MT561403.CAB (MT561403.CAB) File: O0561401.CAB (O0561401.CAB) File: O1561403.CAB (O1561403.CAB) File: O9561403.CAB (O9561403.CAB) File: P2561401.CAB (P2561401.CAB) File: P3561401.CAB (P3561401.CAB) File: P4561402.CAB (P4561402.CAB) File: PA561401.CAB (PA561401.CAB) File: PR103368.CAB (PR103368.CAB) File: PR103678.CAB (PR103678.CAB) File: PR308246.CAB (PR308246.CAB) File: PV561401.CAB (PV561401.CAB) File: PW561401.CAB (PW561401.CAB) File: Q2561405.CAB (Q2561405.CAB) File: Q3561405.CAB (Q3561405.CAB) File: Q4561405.CAB (Q4561405.CAB) File: QV561405.CAB (QV561405.CAB) File: SKU011.CAB (SKU011.CAB) File: TR103621.CAB (TR103621.CAB) File: TR308222.CAB (TR308222.CAB) File: V3561403.CAB (V3561403.CAB) File: W2561405.CAB (W2561405.CAB) File: W3561405.CAB (W3561405.CAB) File: W4561405.CAB (W4561405.CAB) File: WV561405.CAB (WV561405.CAB) File: X2561401.CAB (X2561401.CAB) File: X3561401.CAB (X3561401.CAB) File: YA561403.CAB (YA561403.CAB) File: YB561408.CAB (YB561408.CAB) File: YC561403.CAB (YC561403.CAB) File: YH561403.CAB (YH561403.CAB) File: YI561401.CAB (YI561401.CAB) File: YL561402.CAB (YL561402.CAB) File: YM561403.CAB (YM561403.CAB) File: YO561403.CAB (YO561403.CAB) File: YS561401.CAB (YS561401.CAB) File: YT561401.CAB (YT561401.CAB) File: ZA561401.CAB (ZA561401.CAB) File: ZC561402.CAB (ZC561402.CAB) File: ZD561402.CAB (ZD561402.CAB) File: ZE561406.CAB (ZE561406.CAB) File: ZF561402.CAB (ZF561402.CAB) File: ZG561401.CAB (ZG561401.CAB) File: ZH561403.CAB (ZH561403.CAB) File: ZI561402.CAB (ZI561402.CAB) File: ZJ561401.CAB (ZJ561401.CAB) File: ZK561401.CAB (ZK561401.CAB) File: ZM561401.CAB (ZM561401.CAB) File: ZN561401.CAB (ZN561401.CAB) File: ZO561401.CAB (ZO561401.CAB) File: ZQ561401.CAB (ZQ561401.CAB) File: ZR561403.CAB (ZR561403.CAB) File: ZS561401.CAB (ZS561401.CAB) File: ZT561401.CAB (ZT561401.CAB) File: ZU561401.CAB (ZU561401.CAB) File: ZV561401.CAB (ZV561401.CAB) File: ZY561401.CAB (ZY561401.CAB) File: ZZ561401.CAB (ZZ561401.CAB) File: FILES\SETUP\SETUP.INI (PRO11.INI) File: SETUP.EXE (SETUP.EXE_1033) Using Office Source Engine at path: D:\FILES\SETUP\OSE.EXE Connected to Office Source Engine. Checking version of Office Source Engine... Version: 11.0.5525.0 Using Local Cache Drive of already installed product: C:\. Found pre-existing download, will use this as default drive for local cache. Found enough space on drive "C:\" to cache all feature cabinets. (CDCACHE=AUTO) - There is enough space to cache some or all of the image. Drive for this download is C:\ Completed download for file: DW20.ADM_1033. Completed download for file: DW20.EXE_0001. Completed download for file: DWDCW20.DLL. Completed download for file: DWINTL20.DLL_0001_1033. Completed download for file: DWTRIG20.EXE. Completed download for file: OCLEAN.DLL_1033. Completed download for file: OCLNCORE.OPC_1033. Completed download for file: OCLNCUST.OPC_1033. Completed download for file: OCLNINTL.OPC_1033. Completed download for file: OFFCLN.EXE_1033. Completed download for file: OSE.EXE. Completed download for file: PRO11.MSI. Completed download for file: PSS10O.CHM_1033. Completed download for file: PSS10R.CHM_1033. Completed download for file: SETUP.CHM_1033. Completed download for file: SKU011.XML_0002_1033. Finished CDCache Download, retrieving msi download info 8/2/2004 6:37:27 AM Package was: D:\PRO11.MSI. Setting Package to: C:\MSOCache\All Users\90000409-6000-11D3-8CFE-0150048383C9\PRO11.MSI. Done with CD Caching, cached MSI to: C:\MSOCache\All Users\90000409-6000-11D3-8CFE-0150048383C9\PRO11.MSI 8/2/2004 6:37:27 AM Parsed arg: /I Parsed arg: D:\PRO11.MSI Parsed arg: LAUNCHEDFROMSETUP=1 Parsed arg: SETUPEXEPATH=D:\ Parsed arg: SETUPEXENAME=SETUP.EXE Reading from "D:\FILES\SETUP\SETUP.INI": "Cache\Purge" (Default: 0) Value: 0 Finished local caching successfully. DWSETUPLOGFILE="C:\DOCUME~1\JERRY~1.O2I\LOCALS~1\T emp\Microsoft Office 2003 Setup(0012).txt" DWMSILOGFILE="C:\DOCUME~1\JERRY~1.O2I\LOCALS~1\Tem p\Microsoft Office 2003 Setup(0012)_Task(0001).txt" Command Line Logging Parameters: /lpiwaeov "C:\DOCUME~1\JERRY~1.O2I\LOCALS~1\Temp\Microso ft Office 2003 Setup(0012)_Task(0001).txt" LOGVERBOSE=1 8/2/2004 6:37:28 AM Executing Task: Microsoft Office 2003 "C:\WINDOWS\System32\msiexec.exe" /I "C:\MSOCache\All Users\90000409-6000-11D3-8CFE-0150048383C9\PRO11.MSI" LAUNCHEDFROMSETUP=1 SETUPEXEPATH=D:\ SETUPEXENAME=SETUP.EXE /lpiwaeov "C:\DOCUME~1\JERRY~1.O2I\LOCALS~1\Temp\Microso ft Office 2003 Setup(0012)_Task(0001).txt" LOGVERBOSE=1 STANDALONEOSE="C:\MSOCache\All Users\90000409-6000-11D3-8CFE-0150048383C9\FILES\SETUP\OSE.EXE" CDCACHE="2" DELETABLECACHE="1" LOCALCACHEDRIVE="C" DWSETUPLOGFILE="C:\DOCUME~1\JERRY~1.O2I\LOCALS~1\T emp\Microsoft Office 2003 Setup(0012).txt" DWMSILOGFILE="C:\DOCUME~1\JERRY~1.O2I\LOCALS~1\Tem p\Microsoft Office 2003 Setup(0012)_Task(0001).txt" Type: msi Ignore Return Values: False Reboot: False Successfully launched MsiExec.... 8/2/2004 6:38:31 AM Chained install return code: 1603 Exit code was an error. Shutting down chained setup processing. Error returned from install, removing cache. Using Office Source Engine at path: D:\FILES\SETUP\OSE.EXE Connected to Office Source Engine. Checking version of Office Source Engine... Version: 11.0.5525.0 Set Verbose logging for subsequent setup. ***** Setup exits 8/2/2004 6:38:33 AM (return = 1603) |
#2
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Office 2003 uninstall/reinstall problems
One other thing I wanted to mention. When I try to install Office, I get to the screen to put in the Product Key, and when I start to enter the key, it just disappears.
Thanks for any help! Jerry "Jerryn3" wrote: I kept getting errors trying to Update my Office 2003 with SP1 so I figured I'd uninstall and reinstall. Now I am getting error 1603. Here is the log file: Detected Windows Info: PlatformId = 2 MajorVersion = 5 MinorVersion = 1 ServicePackLevel = 1 - - - - - - - - - - - - - - - - - - - - - - - Launch Setup 8/2/2004 6:37:16 AM Recognized command line switch AUTORUN Setup path: D:\SETUP.EXE Trying to get version of D:\SETUP.EXE ...succeeded. D:\SETUP.EXE is version 11.0.5510.0 Current version of Setup.exe: 11.0.5510.0 Searching for .INI file: SETUP.INI D:\FILES\SETUP\SETUP.INI Settings file located: D:\FILES\SETUP\SETUP.INI GetTempPath returned: C:\DOCUME~1\JERRY~1.O2I\LOCALS~1\Temp\ Setup has detected a previously failed installation - Verbose Logging ON Reading settings file D:\FILES\SETUP\SETUP.INI Located: D:\PRO11.MSI Package to install: D:\PRO11.MSI Reading from "D:\FILES\SETUP\SETUP.INI": "Product\SkipLangCheck" (Default: 0) Value: 0 Reading from "D:\FILES\SETUP\SETUP.INI": "Product\CheckUpdates" (Default: 0) Value: 0 Product {90110409-6000-11D3-8CFE-0150048383C9} is not installed for the user. Checking for Windows Installer.... C:\WINDOWS\System32\MSI.DLL .. succeeded. Checking for any beta version of the product. dwNoLtCoExist = 0 autorun Reading from "D:\FILES\SETUP\SETUP.INI": "Cache\CDCache" (Default: 0) Value: auto General properties added: LAUNCHEDFROMSETUP="1" SETUPEXEPATH="D:\" SETUPEXENAME="SETUP.EXE" Writing Task: Main - Microsoft Office 2003 Path: C:\WINDOWS\System32\msiexec.exe CmdLine: /I D:\PRO11.MSI LAUNCHEDFROMSETUP="1" SETUPEXEPATH="D:\" SETUPEXENAME="SETUP.EXE" Looking for setup tasks to process. 8/2/2004 6:37:20 AM WaitForMsiExecDone... 8/2/2004 6:37:20 AM WaitForMsiExecDone exits Verifying install package is available Reading from "D:\FILES\SETUP\SETUP.INI": "Cache\CDCache" (Default: 0) Value: auto Reading from "D:\FILES\SETUP\SETUP.INI": "Cache\Purge" (Default: 0) Value: 0 Reading from "D:\FILES\SETUP\SETUP.INI": "Cache\DeletableCache" (Default: 0) Value: 1 SetupXml is at: D:\Files\Setup\PRO11.xml Parsing Download Info Starting to load install configuration Download Info: Download Code : 90000409-6000-11D3-8CFE-0150048383C9 Source Path : D:\ Product Code : {90110409-6000-11D3-8CFE-0150048383C9} Prod Src Path : PRO11.MSI Use Windows Installer : false Files to Download: File: FILES\WINDOWS\INF\AER_1033.ADM (DW20.ADM_1033) File: FILES\PFILES\COMMON\MSSHARED\DW\DW20.EXE (DW20.EXE_0001) File: FILES\PFILES\COMMON\MSSHARED\DW\DWDCW20.DLL (DWDCW20.DLL) File: FILES\PFILES\COMMON\MSSHARED\DW\1033\DWINTL20.DLL (DWINTL20.DLL_0001_1033) File: FILES\PFILES\COMMON\MSSHARED\DW\DWTRIG20.EXE (DWTRIG20.EXE) File: FILES\PFILES\MSOFFICE\OFFICE11\OCLEAN.DLL (OCLEAN.DLL_1033) File: FILES\PFILES\MSOFFICE\OFFICE11\OCLNCORE.OPC (OCLNCORE.OPC_1033) File: FILES\PFILES\MSOFFICE\OFFICE11\OCLNCUST.OPC (OCLNCUST.OPC_1033) File: FILES\PFILES\MSOFFICE\OFFICE11\1033\OCLNINTL.OPC (OCLNINTL.OPC_1033) File: FILES\PFILES\MSOFFICE\OFFICE11\OFFCLN.EXE (OFFCLN.EXE_1033) File: FILES\SETUP\OSE.EXE (OSE.EXE) File: PRO11.MSI (PRO11.MSI) File: FILES\PFILES\MSOFFICE\OFFICE11\1033\PSS10O.CHM (PSS10O.CHM_1033) File: FILES\PFILES\MSOFFICE\OFFICE11\1033\PSS10R.CHM (PSS10R.CHM_1033) File: FILES\PFILES\MSOFFICE\OFFICE11\1033\SETUP.CHM (SETUP.CHM_1033) File: SKU011.XML (SKU011.XML_0002_1033) File: A2561405.CAB (A2561405.CAB) File: A3561405.CAB (A3561405.CAB) File: A4561405.CAB (A4561405.CAB) File: AV561403.CAB (AV561403.CAB) File: CC561401.CAB (CC561401.CAB) File: CD561401.CAB (CD561401.CAB) File: CF561401.CAB (CF561401.CAB) File: CL561401.CAB (CL561401.CAB) File: CM561401.CAB (CM561401.CAB) File: CP561401.CAB (CP561401.CAB) File: CR561401.CAB (CR561401.CAB) File: CS561401.CAB (CS561401.CAB) File: E2561410.CAB (E2561410.CAB) File: E3561405.CAB (E3561405.CAB) File: E4561410.CAB (E4561410.CAB) File: EV561405.CAB (EV561405.CAB) File: G3561403.CAB (G3561403.CAB) File: GV561403.CAB (GV561403.CAB) File: IJ561401.CAB (IJ561401.CAB) File: IS561401.CAB (IS561401.CAB) File: IU561401.CAB (IU561401.CAB) File: L2561403.CAB (L2561403.CAB) File: L3561403.CAB (L3561403.CAB) File: L4561403.CAB (L4561403.CAB) File: L9561403.CAB (L9561403.CAB) File: LV561403.CAB (LV561403.CAB) File: M2561406.CAB (M2561406.CAB) File: M3561404.CAB (M3561404.CAB) File: M4561403.CAB (M4561403.CAB) File: M9561403.CAB (M9561403.CAB) File: MA561403.CAB (MA561403.CAB) File: MC561403.CAB (MC561403.CAB) File: MG561403.CAB (MG561403.CAB) File: MH561401.CAB (MH561401.CAB) File: MO561403.CAB (MO561403.CAB) File: MT561403.CAB (MT561403.CAB) File: O0561401.CAB (O0561401.CAB) File: O1561403.CAB (O1561403.CAB) File: O9561403.CAB (O9561403.CAB) File: P2561401.CAB (P2561401.CAB) File: P3561401.CAB (P3561401.CAB) File: P4561402.CAB (P4561402.CAB) File: PA561401.CAB (PA561401.CAB) File: PR103368.CAB (PR103368.CAB) File: PR103678.CAB (PR103678.CAB) File: PR308246.CAB (PR308246.CAB) File: PV561401.CAB (PV561401.CAB) File: PW561401.CAB (PW561401.CAB) File: Q2561405.CAB (Q2561405.CAB) File: Q3561405.CAB (Q3561405.CAB) File: Q4561405.CAB (Q4561405.CAB) File: QV561405.CAB (QV561405.CAB) File: SKU011.CAB (SKU011.CAB) File: TR103621.CAB (TR103621.CAB) File: TR308222.CAB (TR308222.CAB) File: V3561403.CAB (V3561403.CAB) File: W2561405.CAB (W2561405.CAB) File: W3561405.CAB (W3561405.CAB) File: W4561405.CAB (W4561405.CAB) File: WV561405.CAB (WV561405.CAB) File: X2561401.CAB (X2561401.CAB) File: X3561401.CAB (X3561401.CAB) File: YA561403.CAB (YA561403.CAB) File: YB561408.CAB (YB561408.CAB) File: YC561403.CAB (YC561403.CAB) File: YH561403.CAB (YH561403.CAB) File: YI561401.CAB (YI561401.CAB) File: YL561402.CAB (YL561402.CAB) File: YM561403.CAB (YM561403.CAB) File: YO561403.CAB (YO561403.CAB) File: YS561401.CAB (YS561401.CAB) File: YT561401.CAB (YT561401.CAB) File: ZA561401.CAB (ZA561401.CAB) File: ZC561402.CAB (ZC561402.CAB) File: ZD561402.CAB (ZD561402.CAB) File: ZE561406.CAB (ZE561406.CAB) File: ZF561402.CAB (ZF561402.CAB) File: ZG561401.CAB (ZG561401.CAB) File: ZH561403.CAB (ZH561403.CAB) File: ZI561402.CAB (ZI561402.CAB) File: ZJ561401.CAB (ZJ561401.CAB) File: ZK561401.CAB (ZK561401.CAB) File: ZM561401.CAB (ZM561401.CAB) File: ZN561401.CAB (ZN561401.CAB) File: ZO561401.CAB (ZO561401.CAB) File: ZQ561401.CAB (ZQ561401.CAB) File: ZR561403.CAB (ZR561403.CAB) File: ZS561401.CAB (ZS561401.CAB) File: ZT561401.CAB (ZT561401.CAB) File: ZU561401.CAB (ZU561401.CAB) File: ZV561401.CAB (ZV561401.CAB) File: ZY561401.CAB (ZY561401.CAB) File: ZZ561401.CAB (ZZ561401.CAB) File: FILES\SETUP\SETUP.INI (PRO11.INI) File: SETUP.EXE (SETUP.EXE_1033) Using Office Source Engine at path: D:\FILES\SETUP\OSE.EXE Connected to Office Source Engine. Checking version of Office Source Engine... Version: 11.0.5525.0 Using Local Cache Drive of already installed product: C:\. Found pre-existing download, will use this as default drive for local cache. Found enough space on drive "C:\" to cache all feature cabinets. (CDCACHE=AUTO) - There is enough space to cache some or all of the image. Drive for this download is C:\ Completed download for file: DW20.ADM_1033. Completed download for file: DW20.EXE_0001. Completed download for file: DWDCW20.DLL. Completed download for file: DWINTL20.DLL_0001_1033. Completed download for file: DWTRIG20.EXE. Completed download for file: OCLEAN.DLL_1033. Completed download for file: OCLNCORE.OPC_1033. Completed download for file: OCLNCUST.OPC_1033. Completed download for file: OCLNINTL.OPC_1033. Completed download for file: OFFCLN.EXE_1033. Completed download for file: OSE.EXE. Completed download for file: PRO11.MSI. Completed download for file: PSS10O.CHM_1033. Completed download for file: PSS10R.CHM_1033. Completed download for file: SETUP.CHM_1033. Completed download for file: SKU011.XML_0002_1033. Finished CDCache Download, retrieving msi download info 8/2/2004 6:37:27 AM Package was: D:\PRO11.MSI. Setting Package to: C:\MSOCache\All Users\90000409-6000-11D3-8CFE-0150048383C9\PRO11.MSI. Done with CD Caching, cached MSI to: C:\MSOCache\All Users\90000409-6000-11D3-8CFE-0150048383C9\PRO11.MSI 8/2/2004 6:37:27 AM Parsed arg: /I Parsed arg: D:\PRO11.MSI Parsed arg: LAUNCHEDFROMSETUP=1 Parsed arg: SETUPEXEPATH=D:\ Parsed arg: SETUPEXENAME=SETUP.EXE Reading from "D:\FILES\SETUP\SETUP.INI": "Cache\Purge" (Default: 0) Value: 0 Finished local caching successfully. DWSETUPLOGFILE="C:\DOCUME~1\JERRY~1.O2I\LOCALS~1\T emp\Microsoft Office 2003 Setup(0012).txt" DWMSILOGFILE="C:\DOCUME~1\JERRY~1.O2I\LOCALS~1\Tem p\Microsoft Office 2003 Setup(0012)_Task(0001).txt" Command Line Logging Parameters: /lpiwaeov "C:\DOCUME~1\JERRY~1.O2I\LOCALS~1\Temp\Microso ft Office 2003 Setup(0012)_Task(0001).txt" LOGVERBOSE=1 8/2/2004 6:37:28 AM Executing Task: Microsoft Office 2003 "C:\WINDOWS\System32\msiexec.exe" /I "C:\MSOCache\All Users\90000409-6000-11D3-8CFE-0150048383C9\PRO11.MSI" LAUNCHEDFROMSETUP=1 SETUPEXEPATH=D:\ SETUPEXENAME=SETUP.EXE /lpiwaeov "C:\DOCUME~1\JERRY~1.O2I\LOCALS~1\Temp\Microso ft Office 2003 Setup(0012)_Task(0001).txt" LOGVERBOSE=1 STANDALONEOSE="C:\MSOCache\All Users\90000409-6000-11D3-8CFE-0150048383C9\FILES\SETUP\OSE.EXE" CDCACHE="2" DELETABLECACHE="1" LOCALCACHEDRIVE="C" DWSETUPLOGFILE="C:\DOCUME~1\JERRY~1.O2I\LOCALS~1\T emp\Microsoft Office 2003 Setup(0012).txt" DWMSILOGFILE="C:\DOCUME~1\JERRY~1.O2I\LOCALS~1\Tem p\Microsoft Office 2003 Setup(0012)_Task(0001).txt" Type: msi Ignore Return Values: False Reboot: False Successfully launched MsiExec.... 8/2/2004 6:38:31 AM Chained install return code: 1603 Exit code was an error. Shutting down chained setup processing. Error returned from install, removing cache. Using Office Source Engine at path: D:\FILES\SETUP\OSE.EXE Connected to Office Source Engine. Checking version of Office Source Engine... Version: 11.0.5525.0 Set Verbose logging for subsequent setup. ***** Setup exits 8/2/2004 6:38:33 AM (return = 1603) |
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Office 2003 uninstall/reinstall problems
"Jerryn3" wrote: I kept getting errors trying to Update my Office 2003 with SP1 so I figured I'd uninstall and reinstall. Now I am getting error 1603. Here is the log file: Detected Windows Info: PlatformId = 2 MajorVersion = 5 MinorVersion = 1 ServicePackLevel = 1 - - - - - - - - - - - - - - - - - - - - - - - Launch Setup 8/2/2004 6:37:16 AM Recognized command line switch AUTORUN Setup path: D:\SETUP.EXE Trying to get version of D:\SETUP.EXE ...succeeded. D:\SETUP.EXE is version 11.0.5510.0 Current version of Setup.exe: 11.0.5510.0 Searching for .INI file: SETUP.INI D:\FILES\SETUP\SETUP.INI Settings file located: D:\FILES\SETUP\SETUP.INI GetTempPath returned: C:\DOCUME~1\JERRY~1.O2I\LOCALS~1\Temp\ Setup has detected a previously failed installation - Verbose Logging ON Reading settings file D:\FILES\SETUP\SETUP.INI Located: D:\PRO11.MSI Package to install: D:\PRO11.MSI Reading from "D:\FILES\SETUP\SETUP.INI": "Product\SkipLangCheck" (Default: 0) Value: 0 Reading from "D:\FILES\SETUP\SETUP.INI": "Product\CheckUpdates" (Default: 0) Value: 0 Product {90110409-6000-11D3-8CFE-0150048383C9} is not installed for the user. Checking for Windows Installer.... C:\WINDOWS\System32\MSI.DLL .. succeeded. Checking for any beta version of the product. dwNoLtCoExist = 0 autorun Reading from "D:\FILES\SETUP\SETUP.INI": "Cache\CDCache" (Default: 0) Value: auto General properties added: LAUNCHEDFROMSETUP="1" SETUPEXEPATH="D:\" SETUPEXENAME="SETUP.EXE" Writing Task: Main - Microsoft Office 2003 Path: C:\WINDOWS\System32\msiexec.exe CmdLine: /I D:\PRO11.MSI LAUNCHEDFROMSETUP="1" SETUPEXEPATH="D:\" SETUPEXENAME="SETUP.EXE" Looking for setup tasks to process. 8/2/2004 6:37:20 AM WaitForMsiExecDone... 8/2/2004 6:37:20 AM WaitForMsiExecDone exits Verifying install package is available Reading from "D:\FILES\SETUP\SETUP.INI": "Cache\CDCache" (Default: 0) Value: auto Reading from "D:\FILES\SETUP\SETUP.INI": "Cache\Purge" (Default: 0) Value: 0 Reading from "D:\FILES\SETUP\SETUP.INI": "Cache\DeletableCache" (Default: 0) Value: 1 SetupXml is at: D:\Files\Setup\PRO11.xml Parsing Download Info Starting to load install configuration Download Info: Download Code : 90000409-6000-11D3-8CFE-0150048383C9 Source Path : D:\ Product Code : {90110409-6000-11D3-8CFE-0150048383C9} Prod Src Path : PRO11.MSI Use Windows Installer : false Files to Download: File: FILES\WINDOWS\INF\AER_1033.ADM (DW20.ADM_1033) File: FILES\PFILES\COMMON\MSSHARED\DW\DW20.EXE (DW20.EXE_0001) File: FILES\PFILES\COMMON\MSSHARED\DW\DWDCW20.DLL (DWDCW20.DLL) File: FILES\PFILES\COMMON\MSSHARED\DW\1033\DWINTL20.DLL (DWINTL20.DLL_0001_1033) File: FILES\PFILES\COMMON\MSSHARED\DW\DWTRIG20.EXE (DWTRIG20.EXE) File: FILES\PFILES\MSOFFICE\OFFICE11\OCLEAN.DLL (OCLEAN.DLL_1033) File: FILES\PFILES\MSOFFICE\OFFICE11\OCLNCORE.OPC (OCLNCORE.OPC_1033) File: FILES\PFILES\MSOFFICE\OFFICE11\OCLNCUST.OPC (OCLNCUST.OPC_1033) File: FILES\PFILES\MSOFFICE\OFFICE11\1033\OCLNINTL.OPC (OCLNINTL.OPC_1033) File: FILES\PFILES\MSOFFICE\OFFICE11\OFFCLN.EXE (OFFCLN.EXE_1033) File: FILES\SETUP\OSE.EXE (OSE.EXE) File: PRO11.MSI (PRO11.MSI) File: FILES\PFILES\MSOFFICE\OFFICE11\1033\PSS10O.CHM (PSS10O.CHM_1033) File: FILES\PFILES\MSOFFICE\OFFICE11\1033\PSS10R.CHM (PSS10R.CHM_1033) File: FILES\PFILES\MSOFFICE\OFFICE11\1033\SETUP.CHM (SETUP.CHM_1033) File: SKU011.XML (SKU011.XML_0002_1033) File: A2561405.CAB (A2561405.CAB) File: A3561405.CAB (A3561405.CAB) File: A4561405.CAB (A4561405.CAB) File: AV561403.CAB (AV561403.CAB) File: CC561401.CAB (CC561401.CAB) File: CD561401.CAB (CD561401.CAB) File: CF561401.CAB (CF561401.CAB) File: CL561401.CAB (CL561401.CAB) File: CM561401.CAB (CM561401.CAB) File: CP561401.CAB (CP561401.CAB) File: CR561401.CAB (CR561401.CAB) File: CS561401.CAB (CS561401.CAB) File: E2561410.CAB (E2561410.CAB) File: E3561405.CAB (E3561405.CAB) File: E4561410.CAB (E4561410.CAB) File: EV561405.CAB (EV561405.CAB) File: G3561403.CAB (G3561403.CAB) File: GV561403.CAB (GV561403.CAB) File: IJ561401.CAB (IJ561401.CAB) File: IS561401.CAB (IS561401.CAB) File: IU561401.CAB (IU561401.CAB) File: L2561403.CAB (L2561403.CAB) File: L3561403.CAB (L3561403.CAB) File: L4561403.CAB (L4561403.CAB) File: L9561403.CAB (L9561403.CAB) File: LV561403.CAB (LV561403.CAB) File: M2561406.CAB (M2561406.CAB) File: M3561404.CAB (M3561404.CAB) File: M4561403.CAB (M4561403.CAB) File: M9561403.CAB (M9561403.CAB) File: MA561403.CAB (MA561403.CAB) File: MC561403.CAB (MC561403.CAB) File: MG561403.CAB (MG561403.CAB) File: MH561401.CAB (MH561401.CAB) File: MO561403.CAB (MO561403.CAB) File: MT561403.CAB (MT561403.CAB) File: O0561401.CAB (O0561401.CAB) File: O1561403.CAB (O1561403.CAB) File: O9561403.CAB (O9561403.CAB) File: P2561401.CAB (P2561401.CAB) File: P3561401.CAB (P3561401.CAB) File: P4561402.CAB (P4561402.CAB) File: PA561401.CAB (PA561401.CAB) File: PR103368.CAB (PR103368.CAB) File: PR103678.CAB (PR103678.CAB) File: PR308246.CAB (PR308246.CAB) File: PV561401.CAB (PV561401.CAB) File: PW561401.CAB (PW561401.CAB) File: Q2561405.CAB (Q2561405.CAB) File: Q3561405.CAB (Q3561405.CAB) File: Q4561405.CAB (Q4561405.CAB) File: QV561405.CAB (QV561405.CAB) File: SKU011.CAB (SKU011.CAB) File: TR103621.CAB (TR103621.CAB) File: TR308222.CAB (TR308222.CAB) File: V3561403.CAB (V3561403.CAB) File: W2561405.CAB (W2561405.CAB) File: W3561405.CAB (W3561405.CAB) File: W4561405.CAB (W4561405.CAB) File: WV561405.CAB (WV561405.CAB) File: X2561401.CAB (X2561401.CAB) File: X3561401.CAB (X3561401.CAB) File: YA561403.CAB (YA561403.CAB) File: YB561408.CAB (YB561408.CAB) File: YC561403.CAB (YC561403.CAB) File: YH561403.CAB (YH561403.CAB) File: YI561401.CAB (YI561401.CAB) File: YL561402.CAB (YL561402.CAB) File: YM561403.CAB (YM561403.CAB) File: YO561403.CAB (YO561403.CAB) File: YS561401.CAB (YS561401.CAB) File: YT561401.CAB (YT561401.CAB) File: ZA561401.CAB (ZA561401.CAB) File: ZC561402.CAB (ZC561402.CAB) File: ZD561402.CAB (ZD561402.CAB) File: ZE561406.CAB (ZE561406.CAB) File: ZF561402.CAB (ZF561402.CAB) File: ZG561401.CAB (ZG561401.CAB) File: ZH561403.CAB (ZH561403.CAB) File: ZI561402.CAB (ZI561402.CAB) File: ZJ561401.CAB (ZJ561401.CAB) File: ZK561401.CAB (ZK561401.CAB) File: ZM561401.CAB (ZM561401.CAB) File: ZN561401.CAB (ZN561401.CAB) File: ZO561401.CAB (ZO561401.CAB) File: ZQ561401.CAB (ZQ561401.CAB) File: ZR561403.CAB (ZR561403.CAB) File: ZS561401.CAB (ZS561401.CAB) File: ZT561401.CAB (ZT561401.CAB) File: ZU561401.CAB (ZU561401.CAB) File: ZV561401.CAB (ZV561401.CAB) File: ZY561401.CAB (ZY561401.CAB) File: ZZ561401.CAB (ZZ561401.CAB) File: FILES\SETUP\SETUP.INI (PRO11.INI) File: SETUP.EXE (SETUP.EXE_1033) Using Office Source Engine at path: D:\FILES\SETUP\OSE.EXE Connected to Office Source Engine. Checking version of Office Source Engine... Version: 11.0.5525.0 Using Local Cache Drive of already installed product: C:\. Found pre-existing download, will use this as default drive for local cache. Found enough space on drive "C:\" to cache all feature cabinets. (CDCACHE=AUTO) - There is enough space to cache some or all of the image. Drive for this download is C:\ Completed download for file: DW20.ADM_1033. Completed download for file: DW20.EXE_0001. Completed download for file: DWDCW20.DLL. Completed download for file: DWINTL20.DLL_0001_1033. Completed download for file: DWTRIG20.EXE. Completed download for file: OCLEAN.DLL_1033. Completed download for file: OCLNCORE.OPC_1033. Completed download for file: OCLNCUST.OPC_1033. Completed download for file: OCLNINTL.OPC_1033. Completed download for file: OFFCLN.EXE_1033. Completed download for file: OSE.EXE. Completed download for file: PRO11.MSI. Completed download for file: PSS10O.CHM_1033. Completed download for file: PSS10R.CHM_1033. Completed download for file: SETUP.CHM_1033. Completed download for file: SKU011.XML_0002_1033. Finished CDCache Download, retrieving msi download info 8/2/2004 6:37:27 AM Package was: D:\PRO11.MSI. Setting Package to: C:\MSOCache\All Users\90000409-6000-11D3-8CFE-0150048383C9\PRO11.MSI. Done with CD Caching, cached MSI to: C:\MSOCache\All Users\90000409-6000-11D3-8CFE-0150048383C9\PRO11.MSI 8/2/2004 6:37:27 AM Parsed arg: /I Parsed arg: D:\PRO11.MSI Parsed arg: LAUNCHEDFROMSETUP=1 Parsed arg: SETUPEXEPATH=D:\ Parsed arg: SETUPEXENAME=SETUP.EXE Reading from "D:\FILES\SETUP\SETUP.INI": "Cache\Purge" (Default: 0) Value: 0 Finished local caching successfully. DWSETUPLOGFILE="C:\DOCUME~1\JERRY~1.O2I\LOCALS~1\T emp\Microsoft Office 2003 Setup(0012).txt" DWMSILOGFILE="C:\DOCUME~1\JERRY~1.O2I\LOCALS~1\Tem p\Microsoft Office 2003 Setup(0012)_Task(0001).txt" Command Line Logging Parameters: /lpiwaeov "C:\DOCUME~1\JERRY~1.O2I\LOCALS~1\Temp\Microso ft Office 2003 Setup(0012)_Task(0001).txt" LOGVERBOSE=1 8/2/2004 6:37:28 AM Executing Task: Microsoft Office 2003 "C:\WINDOWS\System32\msiexec.exe" /I "C:\MSOCache\All Users\90000409-6000-11D3-8CFE-0150048383C9\PRO11.MSI" LAUNCHEDFROMSETUP=1 SETUPEXEPATH=D:\ SETUPEXENAME=SETUP.EXE /lpiwaeov "C:\DOCUME~1\JERRY~1.O2I\LOCALS~1\Temp\Microso ft Office 2003 Setup(0012)_Task(0001).txt" LOGVERBOSE=1 STANDALONEOSE="C:\MSOCache\All Users\90000409-6000-11D3-8CFE-0150048383C9\FILES\SETUP\OSE.EXE" CDCACHE="2" DELETABLECACHE="1" LOCALCACHEDRIVE="C" DWSETUPLOGFILE="C:\DOCUME~1\JERRY~1.O2I\LOCALS~1\T emp\Microsoft Office 2003 Setup(0012).txt" DWMSILOGFILE="C:\DOCUME~1\JERRY~1.O2I\LOCALS~1\Tem p\Microsoft Office 2003 Setup(0012)_Task(0001).txt" Type: msi Ignore Return Values: False Reboot: False Successfully launched MsiExec.... 8/2/2004 6:38:31 AM Chained install return code: 1603 Exit code was an error. Shutting down chained setup processing. Error returned from install, removing cache. Using Office Source Engine at path: D:\FILES\SETUP\OSE.EXE Connected to Office Source Engine. Checking version of Office Source Engine... Version: 11.0.5525.0 Set Verbose logging for subsequent setup. ***** Setup exits 8/2/2004 6:38:33 AM (return = 1603) |
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