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Publisher 2003 hotfix package Update (KB 838901)
Publisher 2003 hotfix package
OfficeQFE:11818 ARTICLE CONTENTS a.. SUMMARY a.. Issues that are fixed in the hotfix package b.. MORE INFORMATION a.. Hotfix information a.. Prerequisites b.. Restart information c.. Hotfix replacement information d.. Registry information e.. Hotfix file information b.. Additional notes c.. REFERENCES SUMMARY This article describes the Microsoft Office Publisher 2003 issue that is fixed in the Publisher 2003 hotfix package that is dated April 1, 2004. Issues that are fixed in the hotfix package The following issue is fixed in this hotfix package, but was not previously documented in a Microsoft Knowledge Base article: a.. This problem may occur if the New Publication task pane is open and you do not quit Publisher 2003 before you log off or shut down Microsoft Windows. If you log off or shut down Windows while Publisher 2003 is running, you receive the following error message: The instruction at "0x31e48ae9" referenced memory at "0x009e06e8". The memory could not be "read". Click on OK to terminate the program back to the top MORE INFORMATION Hotfix information A supported hotfix is now available from Microsoft, but it is only intended to correct the problem that is described in this article. Only apply it to systems that are experiencing this specific problem. This hotfix may receive additional testing. Therefore, if you are not severely affected by this problem, Microsoft recommends that you wait for the next Microsoft Office 2003 service pack that contains this hotfix. To resolve this problem immediately, contact Microsoft Product Support Services to obtain the hotfix. For a complete list of Microsoft Product Support Services phone numbers and information about support costs, visit the following Microsoft Web site: http://support.microsoft.com/default.aspx?scid=fh;[LN];CNTACTMS Note In special cases, charges that are ordinarily incurred for support calls may be canceled if a Microsoft Support Professional determines that a specific update will resolve your problem. The usual support costs will apply to additional support questions and issues that do not qualify for the specific update in question. Prerequisites There are no prerequisites for this hotfix. Restart information You do not have to restart your computer after you apply this hotfix. Hotfix replacement information This hotfix is not replaced by any later hotfix. Registry information You do not have to create or to modify any registry keys to activate the hotfix that is contained in this package. Hotfix file information This hotfix contains only those files that you must have to correct the issues that this article lists. This hotfix may not contain all the files that you must have to fully update a product to the latest build. The global version of this hotfix has the file attributes (or later) that are listed in the following table. The dates and times for these files are listed in coordinated universal time (UTC). When you view the file information, it is converted to local time. To find the difference between UTC and local time, use the Time Zone tab in the Date and Time tool in Control Panel. Download information: Date Time Version Size File name ----------------------------------------------------------------------- 01-Apr-2004 09:43 11.0.6204.0 2,585,320 Office2003-kb838901-glb.exe Microsoft Windows Installer MSP file information: Date Time Size File name ------------------------------------------------------------------------------ 01-Apr-2004 09:29 3,585,024 Pub-fullfile-glb.msp (Full-File/Administrative) 01-Apr-2004 08:36 1,598,464 Pub-binary-glb.msp (Optimized) After you install the hotfix, the global version of this fix has the file attributes (or later) that are listed in the following table: Date Time Version Size File name ------------------------------------------------------- 12-Mar-2004 15:24 11.0.6204.0 5,684,416 Mspub.exe 04-Mar-2004 15:16 11.0.6203.0 555,720 Pubconv.dll back to the top Additional notes a.. For more information about how to install this hotfix, see the Readme.txt file that the package contains. b.. For more information about the differences between the two MSP files, visit the following Microsoft Web site: http://www.microsoft.com/office/ork/...n/fullfile.htm MICROSOFT INTERNAL SUPPORT INFORMATION If this hotfix is not posted for public download (meaning a public URL for this hotfix is not provided in this article), distribution requires technical lead, escalation team member, or manager approval and the following information applies: a.. To receive the hotfix, customers must be experiencing the bug that is mentioned in the "Symptoms" section. b.. You must track the customers you send this to and supply them with the next service pack when it becomes available (if a service pack is released). This is scheduled to be included with Microsoft Office 2003 Service Pack 1. REFERENCES For additional information about the terminology that Microsoft uses when correcting software after it is released, click the following article number to view the article in the Microsoft Knowledge Base: 824684 Description of the standard terminology that is used to describe Microsoft software updates -- Brian Kvalheim Microsoft Publisher MVP http://www.mvps.org/publisher This posting is provided "AS IS" with no warranties, and confers no rights. |
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