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#1
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Address Book Failure
I am using Windows XP Home and have had to reformat the hard drive and have
reinstalled Microsoft Office XP Professional. I then reinstalled my back up ..pst file which had everything but it seems no addresses. When I click on the address book icon in the tool bar, I get the following message: "The address could not be displayed. The Contacts folder associated with this address list could not be opened; it may have been moved or deleted; or you do not have permissions etc". How do I activate or get the address book to work again? Advice gratefully received! |
#2
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Address Book Failure
How did you "reinstall" your backup PST? Seems to me you failed to configure
your Outlook Address Book Service to use this file when you did. Look this over: http://support.microsoft.com/default...Product=ol2002 -- Russ Valentine [MVP-Outlook] "K2007B" wrote in message ... I am using Windows XP Home and have had to reformat the hard drive and have reinstalled Microsoft Office XP Professional. I then reinstalled my back up .pst file which had everything but it seems no addresses. When I click on the address book icon in the tool bar, I get the following message: "The address could not be displayed. The Contacts folder associated with this address list could not be opened; it may have been moved or deleted; or you do not have permissions etc". How do I activate or get the address book to work again? Advice gratefully received! |
#3
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Address Book Failure
Unfortunately the link does not apply to "XP". When I go into the e-mail
account in Tools; it only refers to the e-mail account with no mention of the address book. I do have all of the addresses in the Contacts folder in the left hand tool bar but it is not linked directly to the Address Book. On clicking on the Address Book, I first get the error message (see below). After clicking OK on this mesage, a dialogue box opens from which I can select the Contacts folder, and the addresses appear. The link between the two (Contacts folder & Address Book) seems to be missing. When I reinstalled XP Office, I put the .pst file directly into its target folder and my e-mail folders immediately appeared. Many thanks for your help! "K2007B" wrote: I am using Windows XP Home and have had to reformat the hard drive and have reinstalled Microsoft Office XP Professional. I then reinstalled my back up .pst file which had everything but it seems no addresses. When I click on the address book icon in the tool bar, I get the following message: "The address could not be displayed. The Contacts folder associated with this address list could not be opened; it may have been moved or deleted; or you do not have permissions etc". How do I activate or get the address book to work again? Advice gratefully received! |
#4
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Address Book Failure
"XP" = Outlook 2002. It most certainly does apply. Read the instructions for
Outlook 2002. -- Russ Valentine [MVP-Outlook] "K2007B" wrote in message ... Unfortunately the link does not apply to "XP". When I go into the e-mail account in Tools; it only refers to the e-mail account with no mention of the address book. I do have all of the addresses in the Contacts folder in the left hand tool bar but it is not linked directly to the Address Book. On clicking on the Address Book, I first get the error message (see below). After clicking OK on this mesage, a dialogue box opens from which I can select the Contacts folder, and the addresses appear. The link between the two (Contacts folder & Address Book) seems to be missing. When I reinstalled XP Office, I put the .pst file directly into its target folder and my folders immediately appeared. Many thanks for your help! "K2007B" wrote: I am using Windows XP Home and have had to reformat the hard drive and have reinstalled Microsoft Office XP Professional. I then reinstalled my back up .pst file which had everything but it seems no addresses. When I click on the address book icon in the tool bar, I get the following message: "The address could not be displayed. The Contacts folder associated with this address list could not be opened; it may have been moved or deleted; or you do not have permissions etc". How do I activate or get the address book to work again? Advice gratefully received! |
#5
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Address Book Failure
Many thanks!!
"K2007B" wrote: I am using Windows XP Home and have had to reformat the hard drive and have reinstalled Microsoft Office XP Professional. I then reinstalled my back up .pst file which had everything but it seems no addresses. When I click on the address book icon in the tool bar, I get the following message: "The address could not be displayed. The Contacts folder associated with this address list could not be opened; it may have been moved or deleted; or you do not have permissions etc". How do I activate or get the address book to work again? Advice gratefully received! |
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