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VisPror.WW/VisPrrWW.cab



 
 
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  #1  
Old November 21st, 2008, 03:15 AM posted to microsoft.public.visio.general
lambda5555m
external usenet poster
 
Posts: 1
Default VisPror.WW/VisPrrWW.cab

HI,

I just purchased MS Visio and it tells me that it cannot find
VisPror.WW/VisPrrWW.cab and tells me to go look for it. Can anyone tell me
what I can do or where to find it?

Many Thanks

Lambda
  #2  
Old November 22nd, 2008, 01:09 AM posted to microsoft.public.visio.general
Aaron Rykhus [MSFT]
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Posts: 172
Default VisPror.WW/VisPrrWW.cab

Sounds like an issue with the CD. There's a setup file that contains the
database of all the files and settings to install, installer file (*.msi),
and it's looking for the files on the CD, they should be there, but are not
and hence you get the error. First thing I'd do is clean the CD. If you're
not exacly sure how, try these suggestions from a knowledge base article
(http://support.microsoft.com/kb/315996):

Clean the CD
Use a CD-ROM cleaning kit, or gently wipe the silver side of the CD-ROM
with a soft, lint-free cotton cloth. Do not use paper. Paper can scratch
the plastic and leave streaks. When you clean the CD-ROM, wipe from the
center of the disc outward. Do not use a circular motion.

*If the disc still does not perform correctly, clean the disc by using warm
water or a CD-ROM cleaning kit. Dry the disc thoroughly and then test the
disc again.

Examine the CD
Examine the CD for visible deformation or scratches. If the disc is
damaged, contact Microsoft Sales at (800) 360-7561 to obtain a replacement
CD.


Best Regards,

Aaron Rykhus, Visio Support
Microsoft Corporation
----------------------------------------------
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