Last line is cut in half

When printing from word 07, sometimes the last line of the printed page is
split in half horizontaly. You can see the tops of the letters in the line
but the bottom half is not printed. A printer test page printed directly from
the printer (hp c6180) prints perfect. Copying anything from scanner prints
perfect. Changing the margins has no effect. I have changed print cartriges
and contacted hp support. They say it is a problem with MS Word. Anyone else
having this issue. I have used three different computers and all have the
same issue. Using Vista Home Premium and Office 2007 Home edition. Any ideas
would be greatly apreciated. Thanks.

Well sure, what do you expect 'em to say?:-) And even if you've printed from
3 different computers, did you actually use different printers?

The problem isn't unusual, though it isn't necessarily anyone's "fault".
Have a look at the information here & see if it doesn't put it right:-)

http://word.mvps.org/FAQs/Formatting...sDontPrint.htm

HTH |:)
Bob Jones
[MVP] Office:Mac



On 6/21/08 11:12 AM, in article
, "Charley Thomas"
Charley wrote:

When printing from word 07, sometimes the last line of the printed page is
split in half horizontaly. You can see the tops of the letters in the line
but the bottom half is not printed. A printer test page printed directly from
the printer (hp c6180) prints perfect. Copying anything from scanner prints
perfect. Changing the margins has no effect. I have changed print cartriges
and contacted hp support. They say it is a problem with MS Word. Anyone else
having this issue. I have used three different computers and all have the
same issue. Using Vista Home Premium and Office 2007 Home edition. Any ideas
would be greatly apreciated. Thanks.

Thanks for the link. I looked at it and non of those issues come into play
here. Even if I print a document that ends 2 inchs up from the bottom of the
page it still only prints the top half of the line. "What did I expect them
to say?", well I didn't really think they would just jump in and say "your
printer is f'd" but I was hoping for a better suggestion than contact
microsoft! Even still, I think it may be a microsoft issue. Like I said
before, if I scan a full page document it prints all of it, all the way down
to the bottom edge of the page that is about 1/4 inch up. But write a letter
to dear old sis and I better be sure that the last line on the page doesn't
contain anything important because she is gonna have to guess at it.

"CyberTaz" wrote:

Well sure, what do you expect 'em to say?:-) And even if you've printed from
3 different computers, did you actually use different printers?

The problem isn't unusual, though it isn't necessarily anyone's "fault".
Have a look at the information here & see if it doesn't put it right:-)

http://word.mvps.org/FAQs/Formatting...sDontPrint.htm

HTH |:)
Bob Jones
[MVP] Office:Mac



On 6/21/08 11:12 AM, in article
, "Charley Thomas"
Charley wrote:

When printing from word 07, sometimes the last line of the printed page is
split in half horizontaly. You can see the tops of the letters in the line
but the bottom half is not printed. A printer test page printed directly from
the printer (hp c6180) prints perfect. Copying anything from scanner prints
perfect. Changing the margins has no effect. I have changed print cartriges
and contacted hp support. They say it is a problem with MS Word. Anyone else
having this issue. I have used three different computers and all have the
same issue. Using Vista Home Premium and Office 2007 Home edition. Any ideas
would be greatly apreciated. Thanks.

Hi Charley,

If you print to the MS Office Document Imaging writer (available as an optional installation from the Microsoft Office choice in
Add/Remove Programs in the Windows control panel), or if you save as PDF or XPS using the Office 2007 add-in from Microsoft, do you
get the same result?

There are some odd issues from HP Photosmart printer drivers and Word 2007.

===============
"Charley Thomas" wrote in message
...
Thanks for the link. I looked at it and non of those issues come into play
here. Even if I print a document that ends 2 inchs up from the bottom of the
page it still only prints the top half of the line. "What did I expect them
to say?", well I didn't really think they would just jump in and say "your
printer is f'd" but I was hoping for a better suggestion than contact
microsoft! Even still, I think it may be a microsoft issue. Like I said
before, if I scan a full page document it prints all of it, all the way down
to the bottom edge of the page that is about 1/4 inch up. But write a letter
to dear old sis and I better be sure that the last line on the page doesn't
contain anything important because she is gonna have to guess at it.
--

Bob Buckland ?:-)
MS Office System Products MVP

*Courtesy is not expensive and can pay big dividends*

Bob,

I often save various items as pdf's to post on a club web site. I don't
recall ever having the pdf's print incorrectly. They always print just as
they should even when the page is really full as in flyers. The problem
really seems to be isolated to printing from word 07. I print from excell and
access and don't recall any problems there either. I have an earlier version
of word. I think it is compatable with vista. Perhaps I will install it and
see if it prints better. Sure would hate to have to revert to an earlier
version of a program I spent the bucks on though!!

"Bob Buckland ?:-)" wrote:

Hi Charley,

If you print to the MS Office Document Imaging writer (available as an optional installation from the Microsoft Office choice in
Add/Remove Programs in the Windows control panel), or if you save as PDF or XPS using the Office 2007 add-in from Microsoft, do you
get the same result?

There are some odd issues from HP Photosmart printer drivers and Word 2007.

===============
"Charley Thomas" wrote in message
...
Thanks for the link. I looked at it and non of those issues come into play
here. Even if I print a document that ends 2 inchs up from the bottom of the
page it still only prints the top half of the line. "What did I expect them
to say?", well I didn't really think they would just jump in and say "your
printer is f'd" but I was hoping for a better suggestion than contact
microsoft! Even still, I think it may be a microsoft issue. Like I said
before, if I scan a full page document it prints all of it, all the way down
to the bottom edge of the page that is about 1/4 inch up. But write a letter
to dear old sis and I better be sure that the last line on the page doesn't
contain anything important because she is gonna have to guess at it.
--

Bob Buckland ?:-)
MS Office System Products MVP

*Courtesy is not expensive and can pay big dividends*

HP historically have produced some great hardware but dreadful printer
drivers - there is even a web page where you can download beta drivers to
fix assorted problems http://www.hp.com/pond/ljbeta/ (none for yours this
morning) but until there is an update, you are likely to be troubled by this
problem, such is the closeness of the relationship between Word and the
printer driver. Unlike some other applications, Word will only print what
the current driver allows.

If you start Word in its safe mode (hold the CTRL key whilst starting and
positively acknowledge the ensuing prompt) does the problem remain? If not
you could investigate the trouble shooting issues at
http://www.gmayor.com/what_to_do_when_word_crashes.htm then
http://word.mvps.org/FAQs/AppErrors/...artingWord.htm. especially the
parts with relation to the normal template and the data key in the registry
(Word 2007 is Word 12.0).

--

Graham Mayor - Word MVP

My web site www.gmayor.com
Word MVP web site http://word.mvps.org



Charley Thomas wrote:
Bob,

I often save various items as pdf's to post on a club web site. I
don't recall ever having the pdf's print incorrectly. They always
print just as they should even when the page is really full as in
flyers. The problem really seems to be isolated to printing from word
07. I print from excell and access and don't recall any problems
there either. I have an earlier version of word. I think it is
compatable with vista. Perhaps I will install it and see if it prints
better. Sure would hate to have to revert to an earlier version of a
program I spent the bucks on though!!

"Bob Buckland ?:-)" wrote:

Hi Charley,

If you print to the MS Office Document Imaging writer (available as
an optional installation from the Microsoft Office choice in
Add/Remove Programs in the Windows control panel), or if you save as
PDF or XPS using the Office 2007 add-in from Microsoft, do you get
the same result?

There are some odd issues from HP Photosmart printer drivers and
Word 2007.

===============
"Charley Thomas" wrote
in message ...
Thanks for the link. I looked at it and non of those issues come
into play
here. Even if I print a document that ends 2 inchs up from the
bottom of the
page it still only prints the top half of the line. "What did I
expect them
to say?", well I didn't really think they would just jump in and say
"your
printer is f'd" but I was hoping for a better suggestion than contact
microsoft! Even still, I think it may be a microsoft issue. Like I
said
before, if I scan a full page document it prints all of it, all the
way down
to the bottom edge of the page that is about 1/4 inch up. But write
a letter
to dear old sis and I better be sure that the last line on the page
doesn't
contain anything important because she is gonna have to guess at it.
--

Bob Buckland ?:-)
MS Office System Products MVP

*Courtesy is not expensive and can pay big dividends*

"Charley Thomas" wrote:

When printing from word 07, sometimes the last line of the printed page is
split in half horizontaly. You can see the tops of the letters in the line
but the bottom half is not printed. A printer test page printed directly from
the printer (hp c6180) prints perfect. Copying anything from scanner prints
perfect. Changing the margins has no effect. I have changed print cartriges
and contacted hp support. They say it is a problem with MS Word. Anyone else
having this issue. I have used three different computers and all have the
same issue. Using Vista Home Premium and Office 2007 Home edition. Any ideas
would be greatly apreciated. Thanks.

Charley,

I have a client with a HP laptop and a HP officejet all-in-one printer and
Word 2007 and is experiencing very similar symptoms. It is cutting off a
line near the bottom of the page in half(always half a line). However, it
doesn't do it every time. I can print the same document 30 times and it
varies...but an average of 5 out of 30 times this error occurs. I also spent
time with HP and got the same answer. They said that since the scanner
printed and a web page printed that it was Word. One major problem with
diagnosing my client's problems comes in the fact that I can't duplicate it
every time...it seems to happen randomly. Does your problem happen every
time you print the same document? Does your problem happen with everything
you try printing?

Is there any other information that you can share about the document like
font, style, underline, bold, etc. that could help isolate what is
happening...I sure would appreciate it. Do you have any other printer
drivers loaded on your computer?

I have never seen a printer cut half of a line like this before. I also
tried moving the bottom margin and the footer. I have moved the last lines
up to half a page and it still randomly cuts half a line.

Your situation sounds so similar to mine...they must be related.

I have an HP L7590 All In One and when printing from Word 2007, have the
exact same problem. The text on the page I'm printing only fills half the
page, but the last line continues to be cut in half. The L7590 printer is
networked and when I print to it from another computer with an older version
of Word, it prints perfectly.

On the computer with Word 2007, if I print to the L7590 using Notepad, it
also prints perfectly, so the problem is either with Word 2007 or the L7590
driver.

"diskdock" wrote:



"Charley Thomas" wrote:

When printing from word 07, sometimes the last line of the printed page is
split in half horizontaly. You can see the tops of the letters in the line
but the bottom half is not printed. A printer test page printed directly from
the printer (hp c6180) prints perfect. Copying anything from scanner prints
perfect. Changing the margins has no effect. I have changed print cartriges
and contacted hp support. They say it is a problem with MS Word. Anyone else
having this issue. I have used three different computers and all have the
same issue. Using Vista Home Premium and Office 2007 Home edition. Any ideas
would be greatly apreciated. Thanks.

Charley,

I have a client with a HP laptop and a HP officejet all-in-one printer and
Word 2007 and is experiencing very similar symptoms. It is cutting off a
line near the bottom of the page in half(always half a line). However, it
doesn't do it every time. I can print the same document 30 times and it
varies...but an average of 5 out of 30 times this error occurs. I also spent
time with HP and got the same answer. They said that since the scanner
printed and a web page printed that it was Word. One major problem with
diagnosing my client's problems comes in the fact that I can't duplicate it
every time...it seems to happen randomly. Does your problem happen every
time you print the same document? Does your problem happen with everything
you try printing?

Is there any other information that you can share about the document like
font, style, underline, bold, etc. that could help isolate what is
happening...I sure would appreciate it. Do you have any other printer
drivers loaded on your computer?

I have never seen a printer cut half of a line like this before. I also
tried moving the bottom margin and the footer. I have moved the last lines
up to half a page and it still randomly cuts half a line.

Your situation sounds so similar to mine...they must be related.

"John R" wrote:

I have an HP L7590 All In One and when printing from Word 2007, have the
exact same problem. The text on the page I'm printing only fills half the
page, but the last line continues to be cut in half. The L7590 printer is
networked and when I print to it from another computer with an older version
of Word, it prints perfectly.

On the computer with Word 2007, if I print to the L7590 using Notepad, it
also prints perfectly, so the problem is either with Word 2007 or the L7590
driver.

"diskdock" wrote:



"Charley Thomas" wrote:

When printing from word 07, sometimes the last line of the printed page is
split in half horizontaly. You can see the tops of the letters in the line
but the bottom half is not printed. A printer test page printed directly from
the printer (hp c6180) prints perfect. Copying anything from scanner prints
perfect. Changing the margins has no effect. I have changed print cartriges
and contacted hp support. They say it is a problem with MS Word. Anyone else
having this issue. I have used three different computers and all have the
same issue. Using Vista Home Premium and Office 2007 Home edition. Any ideas
would be greatly apreciated. Thanks.

Charley,

I have a client with a HP laptop and a HP officejet all-in-one printer and
Word 2007 and is experiencing very similar symptoms. It is cutting off a
line near the bottom of the page in half(always half a line). However, it
doesn't do it every time. I can print the same document 30 times and it
varies...but an average of 5 out of 30 times this error occurs. I also spent
time with HP and got the same answer. They said that since the scanner
printed and a web page printed that it was Word. One major problem with
diagnosing my client's problems comes in the fact that I can't duplicate it
every time...it seems to happen randomly. Does your problem happen every
time you print the same document? Does your problem happen with everything
you try printing?

Is there any other information that you can share about the document like
font, style, underline, bold, etc. that could help isolate what is
happening...I sure would appreciate it. Do you have any other printer
drivers loaded on your computer?

I have never seen a printer cut half of a line like this before. I also
tried moving the bottom margin and the footer. I have moved the last lines
up to half a page and it still randomly cuts half a line.

Your situation sounds so similar to mine...they must be related.

I am having the same problem with Word 2002 and Vista. My document is a list of names centered with one name per line. It ends a good 3 inches from bottom of the page. Tried resetting all margins to 0. Tried adding a blank line above and below and period but same problem. Added another name to the list and all printed OK. Deleted last name and cut off last line again. Closed Word and re-opened and it printed good once. Tried to print again and it cut last line in half. Tried closing and opening Word again and it cut it again. It's very intermittent and very frustrating!

Hi Charley,

I got the same setup and printer and the exact same problem.
Have You got any solutions?

BR

Leif


"Charley Thomas" wrote:

When printing from word 07, sometimes the last line of the printed page is
split in half horizontaly. You can see the tops of the letters in the line
but the bottom half is not printed. A printer test page printed directly from
the printer (hp c6180) prints perfect. Copying anything from scanner prints
perfect. Changing the margins has no effect. I have changed print cartriges
and contacted hp support. They say it is a problem with MS Word. Anyone else
having this issue. I have used three different computers and all have the
same issue. Using Vista Home Premium and Office 2007 Home edition. Any ideas
would be greatly apreciated. Thanks.