"This is a pre-release version of the Compatibility Pack and canopen pre-release Office 2007 files only. Do you want to check for a newerversion of the Compatibility Pack?"

Hello.

I have a client who is still using old Office 2002/XP SP3 on his old
Windows 2000 SP4 Dell desktop Optiplex GX280 PC. Both his Windows and
Office have all the latest updates from MS updates.

He downloaded a Word docx file through Firefox v3.6 and was unable to
open it due to an error: "This is a pre-release version of the
Compatibility Pack and can open pre-release Office 2007 files only. Do
you want to check for a newer version of the Compatibility Pack?"

I tried uninstalling and reinstalling "Microsoft Office Compatibility
Pack for Word, Excel, and PowerPoint File Formats" from
http://www.microsoft.com/downloads/d...3-C6BB74CD1466
&displaylang=en and redownloading Office 2007 updates from MS updates,
but they did not help. I also saw http://support.microsoft.com/kb/926054
.... but that doesn't make sense because I was able to open this document
on my even older Windows XP Pro. SP3 with Office 2000 and Microsoft
Office Compatibility Pack with all the latest updates. It did ask me to
convert from Office 2007 (detected unlike my client's).

Is there a bug/glitch or something with the converter with Office
2002/XP and/or Windows 2000 SP4? Thank you in advance.
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there is no stopping them; the ants will soon be here. And I, for one,
welcome our new insect overlords. I'd like to remind them that as a
trusted TV personality, I can be helpful in rounding up others to...toil
in their underground sugar caves."--Kent Brockman in The Simpsons' Deep
Space Homer (1F13) episode.
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