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#1
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Importing not working in outlook 2002
My problem is that when importing into outlook. I select the file to import
then the next screen does not allow me to go any further as the next button and the map custom fields button are greyed out. I have spent many hours now trying to find a solution and followed lots of advise, so far I have tried importing from access, excel, csv and have the same problem with them all. I updated my installation so everything is loaded correctlt, I ran the detect and repair and all seems ok. I do not have a box to tick in the import system which a lot of forums mention. 2002 obviously does not have this or its extremely well hidden. Can anyone help please |
#3
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Importing not working in outlook 2002
Hi Judy,
Yes they are all 2002 with service pack 3 Step 1 - selected my e mail list in outlook step 2 - selected the import export wizard step 3 - seleceted import from another program or file Step 4 - selected microsoft excel Step 5 - I chose the file to import and selected do not imports duplicate items Step 5 - I confirmed the destination folder Step 6 - Well this is where it goes wrong the wizard will not allow me to move forward as they next and the map custom fields are greyed out I have tried this using access and CSV as well "Judy Gleeson (MVP Outlook)" wrote: do you have the same version of Outlook as the other software you are importing from eg Both 2002? Could you explain your exact steps please? Regards Judy Gleeson MVP Outlook Trainer and Consultant www.pragmatix.com.au My suggested settings for Outlook 2003 are FREE on my website. .. "skydive safety" skydive wrote in message news My problem is that when importing into outlook. I select the file to import then the next screen does not allow me to go any further as the next button and the map custom fields button are greyed out. I have spent many hours now trying to find a solution and followed lots of advise, so far I have tried importing from access, excel, csv and have the same problem with them all. I updated my installation so everything is loaded correctlt, I ran the detect and repair and all seems ok. I do not have a box to tick in the import system which a lot of forums mention. 2002 obviously does not have this or its extremely well hidden. Can anyone help please |
#4
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Importing not working in outlook 2002
Do you have a "named range" in Excel that you are importing? Name the
range. Close Excel and then try importing again. Regards Judy Gleeson MVP Outlook Trainer and Consultant www.pragmatix.com.au My suggested settings for Outlook 2003 are FREE on my website. .. "skydive safety" wrote in message ... Hi Judy, Yes they are all 2002 with service pack 3 Step 1 - selected my e mail list in outlook step 2 - selected the import export wizard step 3 - seleceted import from another program or file Step 4 - selected microsoft excel Step 5 - I chose the file to import and selected do not imports duplicate items Step 5 - I confirmed the destination folder Step 6 - Well this is where it goes wrong the wizard will not allow me to move forward as they next and the map custom fields are greyed out I have tried this using access and CSV as well "Judy Gleeson (MVP Outlook)" wrote: do you have the same version of Outlook as the other software you are importing from eg Both 2002? Could you explain your exact steps please? Regards Judy Gleeson MVP Outlook Trainer and Consultant www.pragmatix.com.au My suggested settings for Outlook 2003 are FREE on my website. .. "skydive safety" skydive wrote in message news My problem is that when importing into outlook. I select the file to import then the next screen does not allow me to go any further as the next button and the map custom fields button are greyed out. I have spent many hours now trying to find a solution and followed lots of advise, so far I have tried importing from access, excel, csv and have the same problem with them all. I updated my installation so everything is loaded correctlt, I ran the detect and repair and all seems ok. I do not have a box to tick in the import system which a lot of forums mention. 2002 obviously does not have this or its extremely well hidden. Can anyone help please |
#5
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Importing not working in outlook 2002
Hi Judy,
I appreciate your help. When I tried to import on my firs attempt it would not allow me with the error saying that I have to set up a named range, I did this and all seemed to be ok and when I tried importing a second time that error never came up so I assumed that was successful. So yes I have done that. To make sure that it was not an excel problem I also tried importing from access which again I had to set up a table to prevent the same problems as I had with the excel named range. I cant believe such a simple task has turned out to be so difficult. "Judy Gleeson (MVP Outlook)" wrote: Do you have a "named range" in Excel that you are importing? Name the range. Close Excel and then try importing again. Regards Judy Gleeson MVP Outlook Trainer and Consultant www.pragmatix.com.au My suggested settings for Outlook 2003 are FREE on my website. .. "skydive safety" wrote in message ... Hi Judy, Yes they are all 2002 with service pack 3 Step 1 - selected my e mail list in outlook step 2 - selected the import export wizard step 3 - seleceted import from another program or file Step 4 - selected microsoft excel Step 5 - I chose the file to import and selected do not imports duplicate items Step 5 - I confirmed the destination folder Step 6 - Well this is where it goes wrong the wizard will not allow me to move forward as they next and the map custom fields are greyed out I have tried this using access and CSV as well "Judy Gleeson (MVP Outlook)" wrote: do you have the same version of Outlook as the other software you are importing from eg Both 2002? Could you explain your exact steps please? Regards Judy Gleeson MVP Outlook Trainer and Consultant www.pragmatix.com.au My suggested settings for Outlook 2003 are FREE on my website. .. "skydive safety" skydive wrote in message news My problem is that when importing into outlook. I select the file to import then the next screen does not allow me to go any further as the next button and the map custom fields button are greyed out. I have spent many hours now trying to find a solution and followed lots of advise, so far I have tried importing from access, excel, csv and have the same problem with them all. I updated my installation so everything is loaded correctlt, I ran the detect and repair and all seems ok. I do not have a box to tick in the import system which a lot of forums mention. 2002 obviously does not have this or its extremely well hidden. Can anyone help please |
#6
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Importing not working in outlook 2002
i'm scrounging for ideas now - try detect and repair of Office.
Regards Judy Gleeson MVP Outlook Trainer and Consultant www.pragmatix.com.au My suggested settings for Outlook 2003 are FREE on my website. .. "skydive safety" wrote in message ... Hi Judy, I appreciate your help. When I tried to import on my firs attempt it would not allow me with the error saying that I have to set up a named range, I did this and all seemed to be ok and when I tried importing a second time that error never came up so I assumed that was successful. So yes I have done that. To make sure that it was not an excel problem I also tried importing from access which again I had to set up a table to prevent the same problems as I had with the excel named range. I cant believe such a simple task has turned out to be so difficult. "Judy Gleeson (MVP Outlook)" wrote: Do you have a "named range" in Excel that you are importing? Name the range. Close Excel and then try importing again. Regards Judy Gleeson MVP Outlook Trainer and Consultant www.pragmatix.com.au My suggested settings for Outlook 2003 are FREE on my website. .. "skydive safety" wrote in message ... Hi Judy, Yes they are all 2002 with service pack 3 Step 1 - selected my e mail list in outlook step 2 - selected the import export wizard step 3 - seleceted import from another program or file Step 4 - selected microsoft excel Step 5 - I chose the file to import and selected do not imports duplicate items Step 5 - I confirmed the destination folder Step 6 - Well this is where it goes wrong the wizard will not allow me to move forward as they next and the map custom fields are greyed out I have tried this using access and CSV as well "Judy Gleeson (MVP Outlook)" wrote: do you have the same version of Outlook as the other software you are importing from eg Both 2002? Could you explain your exact steps please? Regards Judy Gleeson MVP Outlook Trainer and Consultant www.pragmatix.com.au My suggested settings for Outlook 2003 are FREE on my website. .. "skydive safety" skydive wrote in message news My problem is that when importing into outlook. I select the file to import then the next screen does not allow me to go any further as the next button and the map custom fields button are greyed out. I have spent many hours now trying to find a solution and followed lots of advise, so far I have tried importing from access, excel, csv and have the same problem with them all. I updated my installation so everything is loaded correctlt, I ran the detect and repair and all seems ok. I do not have a box to tick in the import system which a lot of forums mention. 2002 obviously does not have this or its extremely well hidden. Can anyone help please |
#7
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Importing not working in outlook 2002
Hi Judy,
Ok I did that but alas its still the same for all 3 of the methods I have tried to use. I am going to give this a try on my laptop just in case that works, fingers crossed. "Judy Gleeson (MVP Outlook)" wrote: i'm scrounging for ideas now - try detect and repair of Office. Regards Judy Gleeson MVP Outlook Trainer and Consultant www.pragmatix.com.au My suggested settings for Outlook 2003 are FREE on my website. .. "skydive safety" wrote in message ... Hi Judy, I appreciate your help. When I tried to import on my firs attempt it would not allow me with the error saying that I have to set up a named range, I did this and all seemed to be ok and when I tried importing a second time that error never came up so I assumed that was successful. So yes I have done that. To make sure that it was not an excel problem I also tried importing from access which again I had to set up a table to prevent the same problems as I had with the excel named range. I cant believe such a simple task has turned out to be so difficult. "Judy Gleeson (MVP Outlook)" wrote: Do you have a "named range" in Excel that you are importing? Name the range. Close Excel and then try importing again. Regards Judy Gleeson MVP Outlook Trainer and Consultant www.pragmatix.com.au My suggested settings for Outlook 2003 are FREE on my website. .. "skydive safety" wrote in message ... Hi Judy, Yes they are all 2002 with service pack 3 Step 1 - selected my e mail list in outlook step 2 - selected the import export wizard step 3 - seleceted import from another program or file Step 4 - selected microsoft excel Step 5 - I chose the file to import and selected do not imports duplicate items Step 5 - I confirmed the destination folder Step 6 - Well this is where it goes wrong the wizard will not allow me to move forward as they next and the map custom fields are greyed out I have tried this using access and CSV as well "Judy Gleeson (MVP Outlook)" wrote: do you have the same version of Outlook as the other software you are importing from eg Both 2002? Could you explain your exact steps please? Regards Judy Gleeson MVP Outlook Trainer and Consultant www.pragmatix.com.au My suggested settings for Outlook 2003 are FREE on my website. .. "skydive safety" skydive wrote in message news My problem is that when importing into outlook. I select the file to import then the next screen does not allow me to go any further as the next button and the map custom fields button are greyed out. I have spent many hours now trying to find a solution and followed lots of advise, so far I have tried importing from access, excel, csv and have the same problem with them all. I updated my installation so everything is loaded correctlt, I ran the detect and repair and all seems ok. I do not have a box to tick in the import system which a lot of forums mention. 2002 obviously does not have this or its extremely well hidden. Can anyone help please |
#8
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Importing not working in outlook 2002
Hi Judy,
last week I formated my laptop hard drive, I installed windows XP and Microsoft XP Professional. Today was the firts time I have used this laptop so I copied my excel and access file into the documents directory, these two files are the only ones on the computer. I opened outlook which had never been used before and tried the same import but had the same problems, the last step is greyed out. This tells me its something to do with the software itself not a problem that has occured from use. By the way I have looked at your web site and its very impressive, I will be back later to have a proper look as I have just completed a web site that I am about to market. Hence I need my 3,000 e-mails importing. "skydive safety" wrote: Hi Judy, Ok I did that but alas its still the same for all 3 of the methods I have tried to use. I am going to give this a try on my laptop just in case that works, fingers crossed. "Judy Gleeson (MVP Outlook)" wrote: i'm scrounging for ideas now - try detect and repair of Office. Regards Judy Gleeson MVP Outlook Trainer and Consultant www.pragmatix.com.au My suggested settings for Outlook 2003 are FREE on my website. .. "skydive safety" wrote in message ... Hi Judy, I appreciate your help. When I tried to import on my firs attempt it would not allow me with the error saying that I have to set up a named range, I did this and all seemed to be ok and when I tried importing a second time that error never came up so I assumed that was successful. So yes I have done that. To make sure that it was not an excel problem I also tried importing from access which again I had to set up a table to prevent the same problems as I had with the excel named range. I cant believe such a simple task has turned out to be so difficult. "Judy Gleeson (MVP Outlook)" wrote: Do you have a "named range" in Excel that you are importing? Name the range. Close Excel and then try importing again. Regards Judy Gleeson MVP Outlook Trainer and Consultant www.pragmatix.com.au My suggested settings for Outlook 2003 are FREE on my website. .. "skydive safety" wrote in message ... Hi Judy, Yes they are all 2002 with service pack 3 Step 1 - selected my e mail list in outlook step 2 - selected the import export wizard step 3 - seleceted import from another program or file Step 4 - selected microsoft excel Step 5 - I chose the file to import and selected do not imports duplicate items Step 5 - I confirmed the destination folder Step 6 - Well this is where it goes wrong the wizard will not allow me to move forward as they next and the map custom fields are greyed out I have tried this using access and CSV as well "Judy Gleeson (MVP Outlook)" wrote: do you have the same version of Outlook as the other software you are importing from eg Both 2002? Could you explain your exact steps please? Regards Judy Gleeson MVP Outlook Trainer and Consultant www.pragmatix.com.au My suggested settings for Outlook 2003 are FREE on my website. .. "skydive safety" skydive wrote in message news My problem is that when importing into outlook. I select the file to import then the next screen does not allow me to go any further as the next button and the map custom fields button are greyed out. I have spent many hours now trying to find a solution and followed lots of advise, so far I have tried importing from access, excel, csv and have the same problem with them all. I updated my installation so everything is loaded correctlt, I ran the detect and repair and all seems ok. I do not have a box to tick in the import system which a lot of forums mention. 2002 obviously does not have this or its extremely well hidden. Can anyone help please |
#9
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Importing not working in outlook 2002
On the last screen where the "Map Custom Fields" is grayed out - is the
checkbox "checked" on the left hand side under the heading "The following actions will be performed" which should the folder you're importing to? If that box is not checked, the "Map Custom fields" does not become active (or vice versa - however one wishes to describe it). Highly unlikely that anything is wrong with your Outlook config. Karl __________________________________________________ _ Karl Timmermans - The Claxton Group ContactGenie - Importer 1.3 / DataPorter 2.0 / Exporter "Power contact importers/exporters for MS Outlook '2000/2007" http://www.contactgenie.com "skydive safety" wrote in message ... Hi Judy, Yes they are all 2002 with service pack 3 Step 1 - selected my e mail list in outlook step 2 - selected the import export wizard step 3 - seleceted import from another program or file Step 4 - selected microsoft excel Step 5 - I chose the file to import and selected do not imports duplicate items Step 5 - I confirmed the destination folder Step 6 - Well this is where it goes wrong the wizard will not allow me to move forward as they next and the map custom fields are greyed out I have tried this using access and CSV as well "Judy Gleeson (MVP Outlook)" wrote: do you have the same version of Outlook as the other software you are importing from eg Both 2002? Could you explain your exact steps please? Regards Judy Gleeson MVP Outlook Trainer and Consultant www.pragmatix.com.au My suggested settings for Outlook 2003 are FREE on my website. .. "skydive safety" skydive wrote in message news My problem is that when importing into outlook. I select the file to import then the next screen does not allow me to go any further as the next button and the map custom fields button are greyed out. I have spent many hours now trying to find a solution and followed lots of advise, so far I have tried importing from access, excel, csv and have the same problem with them all. I updated my installation so everything is loaded correctlt, I ran the detect and repair and all seems ok. I do not have a box to tick in the import system which a lot of forums mention. 2002 obviously does not have this or its extremely well hidden. Can anyone help please |
#10
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Importing not working in outlook 2002
Hi Karl,
Thank you for your reply, however I have heard the same thing on all the forums that I have gone to, but the problem is there is no checkbox anywhere at all so I cant do anything that helps. If you know any other way to make such a box be checked when its invisible that would be a great help. It seems that this problem is not solvable so i am now looking at upgrading or usieng another contact software "Karl Timmermans" wrote: On the last screen where the "Map Custom Fields" is grayed out - is the checkbox "checked" on the left hand side under the heading "The following actions will be performed" which should the folder you're importing to? If that box is not checked, the "Map Custom fields" does not become active (or vice versa - however one wishes to describe it). Highly unlikely that anything is wrong with your Outlook config. Karl __________________________________________________ _ Karl Timmermans - The Claxton Group ContactGenie - Importer 1.3 / DataPorter 2.0 / Exporter "Power contact importers/exporters for MS Outlook '2000/2007" http://www.contactgenie.com "skydive safety" wrote in message ... Hi Judy, Yes they are all 2002 with service pack 3 Step 1 - selected my e mail list in outlook step 2 - selected the import export wizard step 3 - seleceted import from another program or file Step 4 - selected microsoft excel Step 5 - I chose the file to import and selected do not imports duplicate items Step 5 - I confirmed the destination folder Step 6 - Well this is where it goes wrong the wizard will not allow me to move forward as they next and the map custom fields are greyed out I have tried this using access and CSV as well "Judy Gleeson (MVP Outlook)" wrote: do you have the same version of Outlook as the other software you are importing from eg Both 2002? Could you explain your exact steps please? Regards Judy Gleeson MVP Outlook Trainer and Consultant www.pragmatix.com.au My suggested settings for Outlook 2003 are FREE on my website. .. "skydive safety" skydive wrote in message news My problem is that when importing into outlook. I select the file to import then the next screen does not allow me to go any further as the next button and the map custom fields button are greyed out. I have spent many hours now trying to find a solution and followed lots of advise, so far I have tried importing from access, excel, csv and have the same problem with them all. I updated my installation so everything is loaded correctlt, I ran the detect and repair and all seems ok. I do not have a box to tick in the import system which a lot of forums mention. 2002 obviously does not have this or its extremely well hidden. Can anyone help please |
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