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#12
April 17th, 2008, 04:15 PM
posted to microsoft.public.outlook.contacts
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Importing not working in outlook 2002
Just for interest's sake - is anything listed at all under "The following
actions will be performed"? (left hand side of screen where the Map Custom Fields button is located). If the listbox is empty at this point, 1) there will be no checkbox to "check" 2) the Map Custom Fields button will be grayed out 3) if this is the case, might want to run ScanPST on your PST file to determine if any errors exist on the PST file itself. You may also want to create a new contact folder purely as a test exercise and select that as your target folder to see if the behaviour changes in any way. To retract my statement in my previous response - given the description thus far, a configuration problem does indeed appear to exist. As for O'2002 not having a "checkbox" - can assure you that when everything is running correctly - it appears since the Import/Export process hasn't changed much (if at all) for any version of Outlook at least since O'2000 if not earlier. Normally, this would where I'd suggest that you may be interested in one of our products Outlook importing (http://www.contactgenie.com/cg20features.htm) but there is an underlying problem somewhere that should be identified and fixed first (that's further assuming that there is a need to import as was asked by Diane). Karl __________________________________________________ _ Karl Timmermans - The Claxton Group ContactGenie - Importer 1.3 / DataPorter 2.0 / Exporter "Power contact importers/exporters for MS Outlook '2000/2007" http://www.contactgenie.com "skydive safety" wrote in message ... Hi Karl, Thank you for your reply, however I have heard the same thing on all the forums that I have gone to, but the problem is there is no checkbox anywhere at all so I cant do anything that helps. If you know any other way to make such a box be checked when its invisible that would be a great help. It seems that this problem is not solvable so i am now looking at upgrading or usieng another contact software "Karl Timmermans" wrote: On the last screen where the "Map Custom Fields" is grayed out - is the checkbox "checked" on the left hand side under the heading "The following actions will be performed" which should the folder you're importing to? If that box is not checked, the "Map Custom fields" does not become active (or vice versa - however one wishes to describe it). Highly unlikely that anything is wrong with your Outlook config. Karl __________________________________________________ _ Karl Timmermans - The Claxton Group ContactGenie - Importer 1.3 / DataPorter 2.0 / Exporter "Power contact importers/exporters for MS Outlook '2000/2007" http://www.contactgenie.com "skydive safety" wrote in message ... Hi Judy, Yes they are all 2002 with service pack 3 Step 1 - selected my e mail list in outlook step 2 - selected the import export wizard step 3 - seleceted import from another program or file Step 4 - selected microsoft excel Step 5 - I chose the file to import and selected do not imports duplicate items Step 5 - I confirmed the destination folder Step 6 - Well this is where it goes wrong the wizard will not allow me to move forward as they next and the map custom fields are greyed out I have tried this using access and CSV as well "Judy Gleeson (MVP Outlook)" wrote: do you have the same version of Outlook as the other software you are importing from eg Both 2002? Could you explain your exact steps please? Regards Judy Gleeson MVP Outlook Trainer and Consultant www.pragmatix.com.au My suggested settings for Outlook 2003 are FREE on my website. .. "skydive safety" skydive wrote in message news 
My problem is that when importing into outlook. I select the file toimport then the next screen does not allow me to go any further as the next button and the map custom fields button are greyed out. I have spent many hours now trying to find a solution and followed lots of advise, so far I have tried importing from access, excel, csv and have the same problem with them all. I updated my installation so everything is loaded correctlt, I ran the detect and repair and all seems ok. I do not have a box to tick in the import system which a lot of forums mention. 2002 obviously does not have this or its extremely well hidden. Can anyone help please 
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#13
April 17th, 2008, 06:48 PM
posted to microsoft.public.outlook.contacts
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Importing not working in outlook 2002
Hi Karl,
My outlook does not have any words like actions will be performed anywhere. I wish I could take a screen shot and show you, I do not have any listbox. I tried a new folder but that made no difference, I will now try the scanPST and get back to you but I dont have much hope. Hi Diane, All my e-mail were downloaded from an e-mail service I used which downloaded them into a text file only, with this text file I then copied them into excel and access to try and get them into outlook. I can copy them from excel but how can I past them into outlook, as far as I can work out the only way is to import them or one by one in new contacts. Thank you all for your help, I will se what the scanPST does "Karl Timmermans" wrote: Just for interest's sake - is anything listed at all under "The following actions will be performed"? (left hand side of screen where the Map Custom Fields button is located). If the listbox is empty at this point, 1) there will be no checkbox to "check" 2) the Map Custom Fields button will be grayed out 3) if this is the case, might want to run ScanPST on your PST file to determine if any errors exist on the PST file itself. You may also want to create a new contact folder purely as a test exercise and select that as your target folder to see if the behaviour changes in any way. To retract my statement in my previous response - given the description thus far, a configuration problem does indeed appear to exist. As for O'2002 not having a "checkbox" - can assure you that when everything is running correctly - it appears since the Import/Export process hasn't changed much (if at all) for any version of Outlook at least since O'2000 if not earlier. Normally, this would where I'd suggest that you may be interested in one of our products Outlook importing (http://www.contactgenie.com/cg20features.htm) but there is an underlying problem somewhere that should be identified and fixed first (that's further assuming that there is a need to import as was asked by Diane). Karl __________________________________________________ _ Karl Timmermans - The Claxton Group ContactGenie - Importer 1.3 / DataPorter 2.0 / Exporter "Power contact importers/exporters for MS Outlook '2000/2007" http://www.contactgenie.com "skydive safety" wrote in message ... Hi Karl, Thank you for your reply, however I have heard the same thing on all the forums that I have gone to, but the problem is there is no checkbox anywhere at all so I cant do anything that helps. If you know any other way to make such a box be checked when its invisible that would be a great help. It seems that this problem is not solvable so i am now looking at upgrading or usieng another contact software "Karl Timmermans" wrote: On the last screen where the "Map Custom Fields" is grayed out - is the checkbox "checked" on the left hand side under the heading "The following actions will be performed" which should the folder you're importing to? If that box is not checked, the "Map Custom fields" does not become active (or vice versa - however one wishes to describe it). Highly unlikely that anything is wrong with your Outlook config. Karl __________________________________________________ _ Karl Timmermans - The Claxton Group ContactGenie - Importer 1.3 / DataPorter 2.0 / Exporter "Power contact importers/exporters for MS Outlook '2000/2007" http://www.contactgenie.com "skydive safety" wrote in message ... Hi Judy, Yes they are all 2002 with service pack 3 Step 1 - selected my e mail list in outlook step 2 - selected the import export wizard step 3 - seleceted import from another program or file Step 4 - selected microsoft excel Step 5 - I chose the file to import and selected do not imports duplicate items Step 5 - I confirmed the destination folder Step 6 - Well this is where it goes wrong the wizard will not allow me to move forward as they next and the map custom fields are greyed out I have tried this using access and CSV as well "Judy Gleeson (MVP Outlook)" wrote: do you have the same version of Outlook as the other software you are importing from eg Both 2002? Could you explain your exact steps please? Regards Judy Gleeson MVP Outlook Trainer and Consultant www.pragmatix.com.au My suggested settings for Outlook 2003 are FREE on my website. .. "skydive safety" skydive wrote in message news
My problem is that when importing into outlook. I select the file toimport then the next screen does not allow me to go any further as the next button and the map custom fields button are greyed out. I have spent many hours now trying to find a solution and followed lots of advise, so far I have tried importing from access, excel, csv and have the same problem with them all. I updated my installation so everything is loaded correctlt, I ran the detect and repair and all seems ok. I do not have a box to tick in the import system which a lot of forums mention. 2002 obviously does not have this or its extremely well hidden. Can anyone help please
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#14
April 17th, 2008, 07:02 PM
posted to microsoft.public.outlook.contacts
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Importing not working in outlook 2002
Hi Karl,
I cant work out how to scanPST as you suggested, this may be basic but can you point me in the right direction, at this point I will try anything. How do I run ScanPST ? "Karl Timmermans" wrote: Just for interest's sake - is anything listed at all under "The following actions will be performed"? (left hand side of screen where the Map Custom Fields button is located). If the listbox is empty at this point, 1) there will be no checkbox to "check" 2) the Map Custom Fields button will be grayed out 3) if this is the case, might want to run ScanPST on your PST file to determine if any errors exist on the PST file itself. You may also want to create a new contact folder purely as a test exercise and select that as your target folder to see if the behaviour changes in any way. To retract my statement in my previous response - given the description thus far, a configuration problem does indeed appear to exist. As for O'2002 not having a "checkbox" - can assure you that when everything is running correctly - it appears since the Import/Export process hasn't changed much (if at all) for any version of Outlook at least since O'2000 if not earlier. Normally, this would where I'd suggest that you may be interested in one of our products Outlook importing (http://www.contactgenie.com/cg20features.htm) but there is an underlying problem somewhere that should be identified and fixed first (that's further assuming that there is a need to import as was asked by Diane). Karl __________________________________________________ _ Karl Timmermans - The Claxton Group ContactGenie - Importer 1.3 / DataPorter 2.0 / Exporter "Power contact importers/exporters for MS Outlook '2000/2007" http://www.contactgenie.com "skydive safety" wrote in message ... Hi Karl, Thank you for your reply, however I have heard the same thing on all the forums that I have gone to, but the problem is there is no checkbox anywhere at all so I cant do anything that helps. If you know any other way to make such a box be checked when its invisible that would be a great help. It seems that this problem is not solvable so i am now looking at upgrading or usieng another contact software "Karl Timmermans" wrote: On the last screen where the "Map Custom Fields" is grayed out - is the checkbox "checked" on the left hand side under the heading "The following actions will be performed" which should the folder you're importing to? If that box is not checked, the "Map Custom fields" does not become active (or vice versa - however one wishes to describe it). Highly unlikely that anything is wrong with your Outlook config. Karl __________________________________________________ _ Karl Timmermans - The Claxton Group ContactGenie - Importer 1.3 / DataPorter 2.0 / Exporter "Power contact importers/exporters for MS Outlook '2000/2007" http://www.contactgenie.com "skydive safety" wrote in message ... Hi Judy, Yes they are all 2002 with service pack 3 Step 1 - selected my e mail list in outlook step 2 - selected the import export wizard step 3 - seleceted import from another program or file Step 4 - selected microsoft excel Step 5 - I chose the file to import and selected do not imports duplicate items Step 5 - I confirmed the destination folder Step 6 - Well this is where it goes wrong the wizard will not allow me to move forward as they next and the map custom fields are greyed out I have tried this using access and CSV as well "Judy Gleeson (MVP Outlook)" wrote: do you have the same version of Outlook as the other software you are importing from eg Both 2002? Could you explain your exact steps please? Regards Judy Gleeson MVP Outlook Trainer and Consultant www.pragmatix.com.au My suggested settings for Outlook 2003 are FREE on my website. .. "skydive safety" skydive wrote in message news
My problem is that when importing into outlook. I select the file toimport then the next screen does not allow me to go any further as the next button and the map custom fields button are greyed out. I have spent many hours now trying to find a solution and followed lots of advise, so far I have tried importing from access, excel, csv and have the same problem with them all. I updated my installation so everything is loaded correctlt, I ran the detect and repair and all seems ok. I do not have a box to tick in the import system which a lot of forums mention. 2002 obviously does not have this or its extremely well hidden. Can anyone help please
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#15
April 18th, 2008, 05:03 AM
posted to microsoft.public.outlook.contacts
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Importing not working in outlook 2002
Hi Guys,
I found a solution, I downloaded a piece of software called MAPILab mailing list services. This "add in" has a feature to get contacts from a text file so I used that and now I have my 3,000 contacts in outlook. The first thing I have done is export it out again as a PST file so I dont get the same problem again. This is a trial ware but I am pretty sure I will end up buying it as it has other features that I like as well. Thank you all for your time and assistance. "skydive safety" wrote: Hi Karl, I cant work out how to scanPST as you suggested, this may be basic but can you point me in the right direction, at this point I will try anything. How do I run ScanPST ? "Karl Timmermans" wrote: Just for interest's sake - is anything listed at all under "The following actions will be performed"? (left hand side of screen where the Map Custom Fields button is located). If the listbox is empty at this point, 1) there will be no checkbox to "check" 2) the Map Custom Fields button will be grayed out 3) if this is the case, might want to run ScanPST on your PST file to determine if any errors exist on the PST file itself. You may also want to create a new contact folder purely as a test exercise and select that as your target folder to see if the behaviour changes in any way. To retract my statement in my previous response - given the description thus far, a configuration problem does indeed appear to exist. As for O'2002 not having a "checkbox" - can assure you that when everything is running correctly - it appears since the Import/Export process hasn't changed much (if at all) for any version of Outlook at least since O'2000 if not earlier. Normally, this would where I'd suggest that you may be interested in one of our products Outlook importing (http://www.contactgenie.com/cg20features.htm) but there is an underlying problem somewhere that should be identified and fixed first (that's further assuming that there is a need to import as was asked by Diane). Karl __________________________________________________ _ Karl Timmermans - The Claxton Group ContactGenie - Importer 1.3 / DataPorter 2.0 / Exporter "Power contact importers/exporters for MS Outlook '2000/2007" http://www.contactgenie.com "skydive safety" wrote in message ... Hi Karl, Thank you for your reply, however I have heard the same thing on all the forums that I have gone to, but the problem is there is no checkbox anywhere at all so I cant do anything that helps. If you know any other way to make such a box be checked when its invisible that would be a great help. It seems that this problem is not solvable so i am now looking at upgrading or usieng another contact software "Karl Timmermans" wrote: On the last screen where the "Map Custom Fields" is grayed out - is the checkbox "checked" on the left hand side under the heading "The following actions will be performed" which should the folder you're importing to? If that box is not checked, the "Map Custom fields" does not become active (or vice versa - however one wishes to describe it). Highly unlikely that anything is wrong with your Outlook config. Karl __________________________________________________ _ Karl Timmermans - The Claxton Group ContactGenie - Importer 1.3 / DataPorter 2.0 / Exporter "Power contact importers/exporters for MS Outlook '2000/2007" http://www.contactgenie.com "skydive safety" wrote in message ... Hi Judy, Yes they are all 2002 with service pack 3 Step 1 - selected my e mail list in outlook step 2 - selected the import export wizard step 3 - seleceted import from another program or file Step 4 - selected microsoft excel Step 5 - I chose the file to import and selected do not imports duplicate items Step 5 - I confirmed the destination folder Step 6 - Well this is where it goes wrong the wizard will not allow me to move forward as they next and the map custom fields are greyed out I have tried this using access and CSV as well "Judy Gleeson (MVP Outlook)" wrote: do you have the same version of Outlook as the other software you are importing from eg Both 2002? Could you explain your exact steps please? Regards Judy Gleeson MVP Outlook Trainer and Consultant www.pragmatix.com.au My suggested settings for Outlook 2003 are FREE on my website. .. "skydive safety" skydive wrote in message news
My problem is that when importing into outlook. I select the file toimport then the next screen does not allow me to go any further as the next button and the map custom fields button are greyed out. I have spent many hours now trying to find a solution and followed lots of advise, so far I have tried importing from access, excel, csv and have the same problem with them all. I updated my installation so everything is loaded correctlt, I ran the detect and repair and all seems ok. I do not have a box to tick in the import system which a lot of forums mention. 2002 obviously does not have this or its extremely well hidden. Can anyone help please
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#16
April 18th, 2008, 01:15 PM
posted to microsoft.public.outlook.contacts
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Importing not working in outlook 2002
skydive safety wrote:
How can anyone say "skydive" and "safety" in the same sentence and keep a straight face? The first thing I have done is export it out again as a PST file so I dont get the same problem again. Why would you do that? Exporting, especially contacts, is a good way to lose data. Since it's likely already in a PST once it's in Outlook (unless you're using Exchange), then you HAVE a PST. Just close Outlook and copy the PST. No export/import whatsoever. -- Brian Tillman [MVP-Outlook]
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#17
April 18th, 2008, 01:24 PM
posted to microsoft.public.outlook.contacts
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Importing not working in outlook 2002
"Brian Tillman" wrote in message
... skydive safety wrote: How can anyone say "skydive" and "safety" in the same sentence and keep a straight face? Sky diving is VERY safe - it's the sudden stop at the bottom that's the killer!
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#18
April 18th, 2008, 04:19 PM
posted to microsoft.public.outlook.contacts
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Importing not working in outlook 2002
Sorry for the delay in responding but unfortunately was hit with a 12+ hr
network outage. Since you also indicated that you have a found an alternative solution - this is also all academic but will post the response regardless.... #1 - In one of your original messages you listed the steps you followed culminating with: Step 6 - Well this is where it goes wrong the wizard will not allow me to move forward as they next and the map custom fields are grayed out It would be really interesting to see what exactly is displayed on the screen above since that's the only place where the Map Custom Field button is displayed and on the left hand side of that window there is generally a listbox with the heading "The following options will be performed". Just to double check this again, also ran an import on our own O'XP test system so it would seem that you have a window showing in step #6 above that is different from any one else's standard config #2 - as for ScanPST - believe for O'XP - ScanPST would be found at c:\program files\common files\mapi\1033 (for North America) Karl __________________________________________________ _ Karl Timmermans - The Claxton Group ContactGenie - Importer 1.3 / DataPorter 2.0 / Exporter "Power contact importers/exporters for MS Outlook '2000/2007" http://www.contactgenie.com "skydive safety" wrote in message ... Hi Karl, My outlook does not have any words like actions will be performed anywhere. I wish I could take a screen shot and show you, I do not have any listbox. I tried a new folder but that made no difference, I will now try the scanPST and get back to you but I dont have much hope. Hi Diane, All my e-mail were downloaded from an e-mail service I used which downloaded them into a text file only, with this text file I then copied them into excel and access to try and get them into outlook. I can copy them from excel but how can I past them into outlook, as far as I can work out the only way is to import them or one by one in new contacts. Thank you all for your help, I will se what the scanPST does "Karl Timmermans" wrote: Just for interest's sake - is anything listed at all under "The following actions will be performed"? (left hand side of screen where the Map Custom Fields button is located). If the listbox is empty at this point, 1) there will be no checkbox to "check" 2) the Map Custom Fields button will be grayed out 3) if this is the case, might want to run ScanPST on your PST file to determine if any errors exist on the PST file itself. You may also want to create a new contact folder purely as a test exercise and select that as your target folder to see if the behaviour changes in any way. To retract my statement in my previous response - given the description thus far, a configuration problem does indeed appear to exist. As for O'2002 not having a "checkbox" - can assure you that when everything is running correctly - it appears since the Import/Export process hasn't changed much (if at all) for any version of Outlook at least since O'2000 if not earlier. Normally, this would where I'd suggest that you may be interested in one of our products Outlook importing (http://www.contactgenie.com/cg20features.htm) but there is an underlying problem somewhere that should be identified and fixed first (that's further assuming that there is a need to import as was asked by Diane). Karl __________________________________________________ _ Karl Timmermans - The Claxton Group ContactGenie - Importer 1.3 / DataPorter 2.0 / Exporter "Power contact importers/exporters for MS Outlook '2000/2007" http://www.contactgenie.com "skydive safety" wrote in message ... Hi Karl, Thank you for your reply, however I have heard the same thing on all the forums that I have gone to, but the problem is there is no checkbox anywhere at all so I cant do anything that helps. If you know any other way to make such a box be checked when its invisible that would be a great help. It seems that this problem is not solvable so i am now looking at upgrading or usieng another contact software "Karl Timmermans" wrote: On the last screen where the "Map Custom Fields" is grayed out - is the checkbox "checked" on the left hand side under the heading "The following actions will be performed" which should the folder you're importing to? If that box is not checked, the "Map Custom fields" does not become active (or vice versa - however one wishes to describe it). Highly unlikely that anything is wrong with your Outlook config. Karl __________________________________________________ _ Karl Timmermans - The Claxton Group ContactGenie - Importer 1.3 / DataPorter 2.0 / Exporter "Power contact importers/exporters for MS Outlook '2000/2007" http://www.contactgenie.com "skydive safety" wrote in message ... Hi Judy, Yes they are all 2002 with service pack 3 Step 1 - selected my e mail list in outlook step 2 - selected the import export wizard step 3 - seleceted import from another program or file Step 4 - selected microsoft excel Step 5 - I chose the file to import and selected do not imports duplicate items Step 5 - I confirmed the destination folder Step 6 - Well this is where it goes wrong the wizard will not allow me to move forward as they next and the map custom fields are greyed out I have tried this using access and CSV as well "Judy Gleeson (MVP Outlook)" wrote: do you have the same version of Outlook as the other software you are importing from eg Both 2002? Could you explain your exact steps please? Regards Judy Gleeson MVP Outlook Trainer and Consultant www.pragmatix.com.au My suggested settings for Outlook 2003 are FREE on my website. .. "skydive safety" skydive wrote in message news
My problem is that when importing into outlook. I select the file to import then the next screen does not allow me to go any further as the next button and the map custom fields button are greyed out. I have spent many hours now trying to find a solution and followed lots of advise, so far I have tried importing from access, excel, csv and have the same problem with them all. I updated my installation so everything is loaded correctlt, I ran the detect and repair and all seems ok. I do not have a box to tick in the import system which a lot of forums mention. 2002 obviously does not have this or its extremely well hidden. Can anyone help please
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#19
April 19th, 2008, 01:56 AM
posted to microsoft.public.outlook.contacts
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Importing not working in outlook 2002
We have a new sign beside a highway that says "Speed Kills". We always
mutter "no its doesn't, stopping suddenly kills" as we go past. Regards Judy Gleeson MVP Outlook Trainer and Consultant www.pragmatix.com.au My suggested settings for Outlook 2003 are FREE on my website. .. "Gordon" wrote in message ... "Brian Tillman" wrote in message ... skydive safety wrote: How can anyone say "skydive" and "safety" in the same sentence and keep a straight face? Sky diving is VERY safe - it's the sudden stop at the bottom that's the killer!
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