A Microsoft Office (Excel, Word) forum. OfficeFrustration

If this is your first visit, be sure to check out the FAQ by clicking the link above. You may have to register before you can post: click the register link above to proceed. To start viewing messages, select the forum that you want to visit from the selection below.

Go Back   Home » OfficeFrustration forum » Microsoft Outlook » Contacts
Site Map Home Register Authors List Search Today's Posts Mark Forums Read  

Tough question about contacts



 
 
Thread Tools Display Modes
  #1  
Old May 6th, 2004, 04:46 AM
T Smart
external usenet poster
 
Posts: n/a
Default Tough question about contacts

The tough question is mentioned below quite a few times.
Maybe, as MVP Russ put it, someone else may be able to
sort through this post. If you need even more detail I
can try and provide it. This is very frustrating to me to
ask for help only to get an answer that was already
tried. Then to get the once over for not providing enough
details. Then to get the brush off. If there are other
MVPs for Outlook that might have the solution to the
problem, I'm glad you have that knowledge, if you would
like to share it that's great. If you just don't want to
answer, that's fine too. I don't use this newsgroup much,
but I believe I tried to supply pretty good detail for my
outlook problem, with an end result of nothing.

Thanks Russ for the end result.

I would hope you could Now you can see why I asked for
further details. No one could possibly have
solved this one without the information you left out.


As it is, I'll get back to you in a few days if I get
some free time. I'm
pretty busy right now. Someone else may be able to sort
through this in the
meantime. Right now, my family is having my birthday
dinner.


Advice: Always post relevant detail.


--
Russ Valentine
[MVP-Outlook]
"T Smart" wrote in
message
...
First thing. I did say in my first post

Any help further than what I have tried would be

great.

Which was exactly the information you returned to me.

Not
further help than what I had tried.

As for the second reply

Then explain your configuration in sufficient detail


I must have missed where you ask for more details in

your
first reply.

Information store and number of Contact Folders


We are using Microsoft exchange server. I am using
Microsoft Outlook 2003. I have one contact folder in my
side panel in Outlook, but two in the area that I have
described once in the first post and again in the

details
below.

Why do you have both Mailbox Contacts and Personal
Contacts in the same profile?


They are not both in the profile, but rather they are

both
in the area described below when creating a new email,
picking the To button, and then choosing the Show Names
drop-down. From importing my local .pst in the migration
to a server vs peer to peer setup is my guess.

What address book services are in your profile?


Outlook Address Book

We started out using .pst files and personal contacts

back
when we were running peer to peer. Everyone had their

own
stores on their own computers. Since then we have

upgraded
to a full blown server and are now using the exchange
mailbox as the store. My thought is that the importing

of
the .pst file to get the mailbox file in exchange to

sync
up somehow imported the personal contacts, along the way
to migrating stuff over to outlook 2003 as well.

Somewhere
in the processes I have an extra contacts file, not an
extra folder, in the drop-down area when you start a new
email and hit the To button and then hit the show names
drop-down. My outlook folders show one contacts folder
which works fine. If I choose the second contacts file

in
the process of a new email described above, I do get all
the contacts that are in my contact folder in my outlook
side panel. I am trying to find out how to get rid of

the
contact that is shown in the drop-down described above.

I
don't know how much more detail you need. If I could
figure this out I wouldn't bother asking for help for

such
a silly question in the

microsoft.public.outlook.contacts
newsgroup.


-----Original Message-----
Then explain your configuration in sufficient detail,

including your
Information store and number of Contact Folders. What

address
book services are in your profile?
--
Russ Valentine
[MVP-Outlook]
"Tsmart" wrote in

message
...
Thank you for the information on what I have already
tried. It still didn't work the second time. The

empty
contact object is still there.


-----Original Message-----
Remove the invalid reference to a Contacts Folder

he
Go to Tools E-mail accounts View or change

existing
directories or
address books Outlook Address Book Change.
--
Russ Valentine
[MVP-Outlook]
"T Smart"

wrote
in
message
...
Using outlook 2003 and when I start a new email,

hit
the
To button, then select the show names from drop-

down,
there are two instances of Contacts. The first one

gives
me an error saying it might have been moved or

deleted,
then shows nothing inside. The second on works

fine
and
looks just like the Contact folder on my Outlook

folder
list. When I go in to try and delete the contact

from
tools,options,change address books, I am given the
option
to remove either personal contacts, or Mailbox

contacts.
Since the Mailbox Contacts show up right I try and
delete
the personal contacts. It will let me do this but

then
shows that the Mailbox contacts have been deleted.

If I
go
out and restart they are both there again. What

the
heck
can I do to get the EMPTY contact removed from

the To
field,Show names from drop-down box?????

Any help further than what I have tried would be

great.

Thanks

Tony


  #2  
Old May 6th, 2004, 11:38 AM
Russ Valentine [MVP-Outlook]
external usenet poster
 
Posts: n/a
Default Tough question about contacts

No need to repost. Look at the original thread.
There are only so many hours in a day. I said I'd get back to you when I had
time.
--
Russ Valentine
[MVP-Outlook]
"T Smart" wrote in message
...
The tough question is mentioned below quite a few times.
Maybe, as MVP Russ put it, someone else may be able to
sort through this post. If you need even more detail I
can try and provide it. This is very frustrating to me to
ask for help only to get an answer that was already
tried. Then to get the once over for not providing enough
details. Then to get the brush off. If there are other
MVPs for Outlook that might have the solution to the
problem, I'm glad you have that knowledge, if you would
like to share it that's great. If you just don't want to
answer, that's fine too. I don't use this newsgroup much,
but I believe I tried to supply pretty good detail for my
outlook problem, with an end result of nothing.

Thanks Russ for the end result.

I would hope you could Now you can see why I asked for
further details. No one could possibly have
solved this one without the information you left out.


As it is, I'll get back to you in a few days if I get
some free time. I'm
pretty busy right now. Someone else may be able to sort
through this in the
meantime. Right now, my family is having my birthday
dinner.


Advice: Always post relevant detail.


--
Russ Valentine
[MVP-Outlook]
"T Smart" wrote in
message
...
First thing. I did say in my first post

Any help further than what I have tried would be

great.

Which was exactly the information you returned to me.

Not
further help than what I had tried.

As for the second reply

Then explain your configuration in sufficient detail


I must have missed where you ask for more details in

your
first reply.

Information store and number of Contact Folders


We are using Microsoft exchange server. I am using
Microsoft Outlook 2003. I have one contact folder in my
side panel in Outlook, but two in the area that I have
described once in the first post and again in the

details
below.

Why do you have both Mailbox Contacts and Personal
Contacts in the same profile?


They are not both in the profile, but rather they are

both
in the area described below when creating a new email,
picking the To button, and then choosing the Show Names
drop-down. From importing my local .pst in the migration
to a server vs peer to peer setup is my guess.

What address book services are in your profile?


Outlook Address Book

We started out using .pst files and personal contacts

back
when we were running peer to peer. Everyone had their

own
stores on their own computers. Since then we have

upgraded
to a full blown server and are now using the exchange
mailbox as the store. My thought is that the importing

of
the .pst file to get the mailbox file in exchange to

sync
up somehow imported the personal contacts, along the way
to migrating stuff over to outlook 2003 as well.

Somewhere
in the processes I have an extra contacts file, not an
extra folder, in the drop-down area when you start a new
email and hit the To button and then hit the show names
drop-down. My outlook folders show one contacts folder
which works fine. If I choose the second contacts file

in
the process of a new email described above, I do get all
the contacts that are in my contact folder in my outlook
side panel. I am trying to find out how to get rid of

the
contact that is shown in the drop-down described above.

I
don't know how much more detail you need. If I could
figure this out I wouldn't bother asking for help for

such
a silly question in the

microsoft.public.outlook.contacts
newsgroup.


-----Original Message-----
Then explain your configuration in sufficient detail,

including your
Information store and number of Contact Folders. What

address
book services are in your profile?
--
Russ Valentine
[MVP-Outlook]
"Tsmart" wrote in

message
...
Thank you for the information on what I have already
tried. It still didn't work the second time. The

empty
contact object is still there.


-----Original Message-----
Remove the invalid reference to a Contacts Folder

he
Go to Tools E-mail accounts View or change

existing
directories or
address books Outlook Address Book Change.
--
Russ Valentine
[MVP-Outlook]
"T Smart"

wrote
in
message
...
Using outlook 2003 and when I start a new email,

hit
the
To button, then select the show names from drop-

down,
there are two instances of Contacts. The first one

gives
me an error saying it might have been moved or

deleted,
then shows nothing inside. The second on works

fine
and
looks just like the Contact folder on my Outlook

folder
list. When I go in to try and delete the contact

from
tools,options,change address books, I am given the
option
to remove either personal contacts, or Mailbox

contacts.
Since the Mailbox Contacts show up right I try and
delete
the personal contacts. It will let me do this but

then
shows that the Mailbox contacts have been deleted.

If I
go
out and restart they are both there again. What

the
heck
can I do to get the EMPTY contact removed from

the To
field,Show names from drop-down box?????

Any help further than what I have tried would be

great.

Thanks

Tony




 




Thread Tools
Display Modes

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

vB code is On
Smilies are On
[IMG] code is Off
HTML code is Off
Forum Jump


All times are GMT +1. The time now is 12:44 PM.


Powered by vBulletin® Version 3.6.4
Copyright ©2000 - 2024, Jelsoft Enterprises Ltd.
Copyright ©2004-2024 OfficeFrustration.
The comments are property of their posters.