Office 2000 settings on a terminal server

I have 2 different issues with Office 2000 running on a
Windows 2000 terminal server:

First: We have loaded the office suite on the server and
each individual is left to setup their own instance of
each of the programs to match their needs but on several
occasions this has not worked. We have several users that
no matter what happens, always get the default
configurations everytime they login(it saves no settings
at all) This particularly applies to the excel addins. I
have tried deleting and recreating profiles but it does
not work. Any ideas?

Second: When having to delete and recreate a profile, one
of the major complaints of the users is that these settings
(applies to the users that settings actually save) aren't
carried over to their new profiles, does anyone know where
these settings are saved and if they can be moved to the
new profiles?

Thanks, any help would be appreciated.