If this is your first visit, be sure to check out the FAQ by clicking the link above. You may have to register before you can post: click the register link above to proceed. To start viewing messages, select the forum that you want to visit from the selection below. |
|
|
Thread Tools | Display Modes |
#1
|
|||
|
|||
Excel Unexpectedly Closes While Trying to Save a File
We are running Excel 97 in a Citrix Environment and when
the user tries to save a file, it closes the entire program. All changes are lost. I have checked the Event Viewer and there is nothing in there. This problem does not happen all the time. Any ideas on what to look for? |
#2
|
|||
|
|||
Does it matter where the file is being saved to--- Local or Network
Does it matter if it is a newly created file or a saved file that was opened? Exactly how are they saving? Shortcut? File Save? Just clicking the X? What AV on local machine and network? What local OS? wrote in message ... : We are running Excel 97 in a Citrix Environment and when : the user tries to save a file, it closes the entire : program. All changes are lost. I have checked the Event : Viewer and there is nothing in there. This problem does : not happen all the time. Any ideas on what to look for? |
#3
|
|||
|
|||
The file is being saved onto the Network. It looks like
these are existing files that are being modified. It also seems to be happening more frequently with a Shared Workbook. When saving, they are just selecting the Save icon. We are running Trend Micro in our office - this problem is showing up in our Citrix environment where the problem workstations are thin clients - therefore they do not run AV software locally. The OS for the thin client is Windows 2000. -----Original Message----- Does it matter where the file is being saved to--- Local or Network Does it matter if it is a newly created file or a saved file that was opened? Exactly how are they saving? Shortcut? File Save? Just clicking the X? What AV on local machine and network? What local OS? wrote in message ... : We are running Excel 97 in a Citrix Environment and when : the user tries to save a file, it closes the entire : program. All changes are lost. I have checked the Event : Viewer and there is nothing in there. This problem does : not happen all the time. Any ideas on what to look for? . |
Thread Tools | |
Display Modes | |
|
|
Similar Threads | ||||
Thread | Thread Starter | Forum | Replies | Last Post |
Windows in Taskbar | Chevy | General Discussion | 8 | October 15th, 2004 03:57 PM |
Change Excel save file procedure | Still Learning | General Discussion | 1 | September 24th, 2004 10:26 PM |
Coverting Lotus 123 files to use with excel | Muffin1947 | General Discussion | 6 | June 20th, 2004 10:18 AM |
Save Excel file with preview in open file dialog box | Suzanne | Worksheet Functions | 2 | April 21st, 2004 05:15 PM |
Default File Location | Derek Ruesch | Setting up and Configuration | 6 | January 30th, 2004 03:03 AM |