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#1
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Mulitple Outlook problems
Hello,
I have Office/ Outlook 2003 running on a fairly new Dell desktop-Pentium 4 2.66 Ghz 256 RAM on Win XP Pro (but haven't installed SP2 yet). I have had one problem after another with Outlook. For some time it has often frozen up and I had to restart it. Then when I installed McAfee Spamkiller other problem started which McAfee claims shouldn't have been caused by them-but I uninstalled the app and it helped for a while. But the problems got worse-slow and freezing up. AT one point, I followed some suggestions to try to recreate my Outlook profile and that created other problems of things not working for a while.Then OUtlook put up a notice that it was putting itself in SAfe Mode which apparently was disabling McAfee Hawk which helped some but not entirely. But Outlook continued to start up in SAfe Mode which hindered functionality until I updated the other MdAfee Antivirus app, then it opened normally. But now a new problem occurs-if I click on an email, a task, or just about anyplace on the interface in a certain manner, the whole app freezes up for 2-3 minutes and sometimes longer. It shows the hour glass, and sometimes shows the "Not Responsding" message. But if I wait that long it eventually releases and I can carefully proceed. But often email downloads at a crawl and I have to close the app and restart it which helps. I have tried uninstalling and re-installing Outlook but that hasn't helped. These problems have started from the beginning but have continually gotton worse. Any ideas what the problem could be or how to resolve. Any suggestions would be appreciated. Thanks, God bless Van |
#2
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G'Day Van,
Last December I purchased the McAfee Internet Security Suite and installed it. I have had a number of problems with Windows, and some with Outlook. At McAfee's advice, I solved a Windows Startup (ISP connection hung for ~3min) problem by uninstalling the Privacy Service. E-mails to them asking when this Service will be 'fixed' have been ignored. I persisted with Spamkiller for 3 months, until I came to the conclusion than the Outlook Junk Rule (not itself a brilliant tool) had a far greater hit rate in correctly discriminating between SPAM and valid e-mails. McAfee AntiSpyware identified valid software as spyware and removed it (I now use the Microsoft AntiSpyware (Beta) very happily - the Personal edition will be FREE when released). I disabled VirusScan on outgoing e-mails, because of timeouts and Outlook hanging. I have now a System where both Windows and Outlook perform well, and only Personal Firewall and VirusScan (with the outgoing e-mail scan disabled) are installed. Good Luck!! -- Regards, Pat Garard Melbourne, Australia _______________________ PS: NEVER examine the Firewall Log of Events and NEVER bother your ISP with reports of 'Intrusions' - 99% of these are normal background Internet Traffic. The other 1% is what you got the Firewall for in the first place! _______________________ "VanS" wrote in message news Hello, I have Office/ Outlook 2003 running on a fairly new Dell desktop-Pentium 4 2.66 Ghz 256 RAM on Win XP Pro (but haven't installed SP2 yet). I have had one problem after another with Outlook. For some time it has often frozen up and I had to restart it. Then when I installed McAfee Spamkiller other problem started which McAfee claims shouldn't have been caused by them-but I uninstalled the app and it helped for a while. But the problems got worse-slow and freezing up. AT one point, I followed some suggestions to try to recreate my Outlook profile and that created other problems of things not working for a while.Then OUtlook put up a notice that it was putting itself in SAfe Mode which apparently was disabling McAfee Hawk which helped some but not entirely. But Outlook continued to start up in SAfe Mode which hindered functionality until I updated the other MdAfee Antivirus app, then it opened normally. But now a new problem occurs-if I click on an email, a task, or just about anyplace on the interface in a certain manner, the whole app freezes up for 2-3 minutes and sometimes longer. It shows the hour glass, and sometimes shows the "Not Responsding" message. But if I wait that long it eventually releases and I can carefully proceed. But often email downloads at a crawl and I have to close the app and restart it which helps. I have tried uninstalling and re-installing Outlook but that hasn't helped. These problems have started from the beginning but have continually gotton worse. Any ideas what the problem could be or how to resolve. Any suggestions would be appreciated. Thanks, God bless Van |
#3
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G'Day Pat,
Thanks for your reply and suggestions. Just to clarify: your Windows problem related to the Privacy Service was that the ISP connection would get hung up for a period? AT first I was thinking I didn't have this problem, but come to think of it, I did once or twice. The MCAfee support had me enter an alpha or alphanumeric code in (couldn't find where it was) possibly some dialup or connection sequence. That seemed to help that problem but when another problem arose they had me change the code again to resolve that issue. I haven't had that problem for a while. Do you know of any other issues that Privacy Service causes? To my knowledge I haven't had issues so much with Windows, but more in Outlook. Sometimes it will just freeze up and I have to wait several minutes for it to release-did you ever have a problem like that? But I'm going to try disabling Virus Scan for outgoing mail. Thanks again for your help, Pat. God bless Van "Pat Garard" wrote: G'Day Van, Last December I purchased the McAfee Internet Security Suite and installed it. I have had a number of problems with Windows, and some with Outlook. At McAfee's advice, I solved a Windows Startup (ISP connection hung for ~3min) problem by uninstalling the Privacy Service. E-mails to them asking when this Service will be 'fixed' have been ignored. I persisted with Spamkiller for 3 months, until I came to the conclusion than the Outlook Junk Rule (not itself a brilliant tool) had a far greater hit rate in correctly discriminating between SPAM and valid e-mails. McAfee AntiSpyware identified valid software as spyware and removed it (I now use the Microsoft AntiSpyware (Beta) very happily - the Personal edition will be FREE when released). I disabled VirusScan on outgoing e-mails, because of timeouts and Outlook hanging. I have now a System where both Windows and Outlook perform well, and only Personal Firewall and VirusScan (with the outgoing e-mail scan disabled) are installed. Good Luck!! -- Regards, Pat Garard Melbourne, Australia _______________________ PS: NEVER examine the Firewall Log of Events and NEVER bother your ISP with reports of 'Intrusions' - 99% of these are normal background Internet Traffic. The other 1% is what you got the Firewall for in the first place! _______________________ "VanS" wrote in message news Hello, I have Office/ Outlook 2003 running on a fairly new Dell desktop-Pentium 4 2.66 Ghz 256 RAM on Win XP Pro (but haven't installed SP2 yet). I have had one problem after another with Outlook. For some time it has often frozen up and I had to restart it. Then when I installed McAfee Spamkiller other problem started which McAfee claims shouldn't have been caused by them-but I uninstalled the app and it helped for a while. But the problems got worse-slow and freezing up. AT one point, I followed some suggestions to try to recreate my Outlook profile and that created other problems of things not working for a while.Then OUtlook put up a notice that it was putting itself in SAfe Mode which apparently was disabling McAfee Hawk which helped some but not entirely. But Outlook continued to start up in SAfe Mode which hindered functionality until I updated the other MdAfee Antivirus app, then it opened normally. But now a new problem occurs-if I click on an email, a task, or just about anyplace on the interface in a certain manner, the whole app freezes up for 2-3 minutes and sometimes longer. It shows the hour glass, and sometimes shows the "Not Responsding" message. But if I wait that long it eventually releases and I can carefully proceed. But often email downloads at a crawl and I have to close the app and restart it which helps. I have tried uninstalling and re-installing Outlook but that hasn't helped. These problems have started from the beginning but have continually gotton worse. Any ideas what the problem could be or how to resolve. Any suggestions would be appreciated. Thanks, God bless Van |
#4
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G'Day Van,
Summary: 1. Privacy Service caused ISP login s/w to hang for ~3min, then report login failure. During the hang NO OTHER login activity (service startup) occurred - very slow Login to Windows. Uninstalled Privacy Service - immediate cure. The Privacy Service did cause other Issues with Outlook and with Internet Explorer - my (trauma induced) amnesia stops me from a detailed recollection.. 2. VirusScan on outgoing e-mails slowed Outlook sending unacceptably - caused POP server timeouts. Disabled outgoing scan only - immediate improvement. 3. Spamkiller, even after 3 months, had an unacceptable rate of misidentifying Spam as Ok and Normal e-mail as Spam. Outlook 2002 Junk filter performed better. Sometimes misidentified 'Spam' could not be restored and was lost. Uninstalled Spamkiller - much peace of mind. Now using Outlook 2003 - even better Junk mail handling. 4. AntiSpyware consistently identified valid software as Spyware and 'cleaned' it. Uninstalled and replaced with MS Antispyware - much peace of mind. Also use Adaware and SpywareBlaster on a weekly basis. Good to hear from you - bless you too. -- Regards, Pat Garard Melbourne, Australia _______________________ "VanS" wrote in message ... G'Day Pat, Thanks for your reply and suggestions. Just to clarify: your Windows problem related to the Privacy Service was that the ISP connection would get hung up for a period? AT first I was thinking I didn't have this problem, but come to think of it, I did once or twice. The MCAfee support had me enter an alpha or alphanumeric code in (couldn't find where it was) possibly some dialup or connection sequence. That seemed to help that problem but when another problem arose they had me change the code again to resolve that issue. I haven't had that problem for a while. Do you know of any other issues that Privacy Service causes? To my knowledge I haven't had issues so much with Windows, but more in Outlook. Sometimes it will just freeze up and I have to wait several minutes for it to release-did you ever have a problem like that? But I'm going to try disabling Virus Scan for outgoing mail. Thanks again for your help, Pat. God bless Van "Pat Garard" wrote: G'Day Van, Last December I purchased the McAfee Internet Security Suite and installed it. I have had a number of problems with Windows, and some with Outlook. At McAfee's advice, I solved a Windows Startup (ISP connection hung for ~3min) problem by uninstalling the Privacy Service. E-mails to them asking when this Service will be 'fixed' have been ignored. I persisted with Spamkiller for 3 months, until I came to the conclusion than the Outlook Junk Rule (not itself a brilliant tool) had a far greater hit rate in correctly discriminating between SPAM and valid e-mails. McAfee AntiSpyware identified valid software as spyware and removed it (I now use the Microsoft AntiSpyware (Beta) very happily - the Personal edition will be FREE when released). I disabled VirusScan on outgoing e-mails, because of timeouts and Outlook hanging. I have now a System where both Windows and Outlook perform well, and only Personal Firewall and VirusScan (with the outgoing e-mail scan disabled) are installed. Good Luck!! -- Regards, Pat Garard Melbourne, Australia _______________________ PS: NEVER examine the Firewall Log of Events and NEVER bother your ISP with reports of 'Intrusions' - 99% of these are normal background Internet Traffic. The other 1% is what you got the Firewall for in the first place! _______________________ "VanS" wrote in message news Hello, I have Office/ Outlook 2003 running on a fairly new Dell desktop-Pentium 4 2.66 Ghz 256 RAM on Win XP Pro (but haven't installed SP2 yet). I have had one problem after another with Outlook. For some time it has often frozen up and I had to restart it. Then when I installed McAfee Spamkiller other problem started which McAfee claims shouldn't have been caused by them-but I uninstalled the app and it helped for a while. But the problems got worse-slow and freezing up. AT one point, I followed some suggestions to try to recreate my Outlook profile and that created other problems of things not working for a while.Then OUtlook put up a notice that it was putting itself in SAfe Mode which apparently was disabling McAfee Hawk which helped some but not entirely. But Outlook continued to start up in SAfe Mode which hindered functionality until I updated the other MdAfee Antivirus app, then it opened normally. But now a new problem occurs-if I click on an email, a task, or just about anyplace on the interface in a certain manner, the whole app freezes up for 2-3 minutes and sometimes longer. It shows the hour glass, and sometimes shows the "Not Responsding" message. But if I wait that long it eventually releases and I can carefully proceed. But often email downloads at a crawl and I have to close the app and restart it which helps. I have tried uninstalling and re-installing Outlook but that hasn't helped. These problems have started from the beginning but have continually gotton worse. Any ideas what the problem could be or how to resolve. Any suggestions would be appreciated. Thanks, God bless Van |
#5
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Thanks again for the clarification, Pat. Best to you.
Van "Pat Garard" wrote: G'Day Van, Summary: 1. Privacy Service caused ISP login s/w to hang for ~3min, then report login failure. During the hang NO OTHER login activity (service startup) occurred - very slow Login to Windows. Uninstalled Privacy Service - immediate cure. The Privacy Service did cause other Issues with Outlook and with Internet Explorer - my (trauma induced) amnesia stops me from a detailed recollection.. 2. VirusScan on outgoing e-mails slowed Outlook sending unacceptably - caused POP server timeouts. Disabled outgoing scan only - immediate improvement. 3. Spamkiller, even after 3 months, had an unacceptable rate of misidentifying Spam as Ok and Normal e-mail as Spam. Outlook 2002 Junk filter performed better. Sometimes misidentified 'Spam' could not be restored and was lost. Uninstalled Spamkiller - much peace of mind. Now using Outlook 2003 - even better Junk mail handling. 4. AntiSpyware consistently identified valid software as Spyware and 'cleaned' it. Uninstalled and replaced with MS Antispyware - much peace of mind. Also use Adaware and SpywareBlaster on a weekly basis. Good to hear from you - bless you too. -- Regards, Pat Garard Melbourne, Australia _______________________ "VanS" wrote in message ... G'Day Pat, Thanks for your reply and suggestions. Just to clarify: your Windows problem related to the Privacy Service was that the ISP connection would get hung up for a period? AT first I was thinking I didn't have this problem, but come to think of it, I did once or twice. The MCAfee support had me enter an alpha or alphanumeric code in (couldn't find where it was) possibly some dialup or connection sequence. That seemed to help that problem but when another problem arose they had me change the code again to resolve that issue. I haven't had that problem for a while. Do you know of any other issues that Privacy Service causes? To my knowledge I haven't had issues so much with Windows, but more in Outlook. Sometimes it will just freeze up and I have to wait several minutes for it to release-did you ever have a problem like that? But I'm going to try disabling Virus Scan for outgoing mail. Thanks again for your help, Pat. God bless Van "Pat Garard" wrote: G'Day Van, Last December I purchased the McAfee Internet Security Suite and installed it. I have had a number of problems with Windows, and some with Outlook. At McAfee's advice, I solved a Windows Startup (ISP connection hung for ~3min) problem by uninstalling the Privacy Service. E-mails to them asking when this Service will be 'fixed' have been ignored. I persisted with Spamkiller for 3 months, until I came to the conclusion than the Outlook Junk Rule (not itself a brilliant tool) had a far greater hit rate in correctly discriminating between SPAM and valid e-mails. McAfee AntiSpyware identified valid software as spyware and removed it (I now use the Microsoft AntiSpyware (Beta) very happily - the Personal edition will be FREE when released). I disabled VirusScan on outgoing e-mails, because of timeouts and Outlook hanging. I have now a System where both Windows and Outlook perform well, and only Personal Firewall and VirusScan (with the outgoing e-mail scan disabled) are installed. Good Luck!! -- Regards, Pat Garard Melbourne, Australia _______________________ PS: NEVER examine the Firewall Log of Events and NEVER bother your ISP with reports of 'Intrusions' - 99% of these are normal background Internet Traffic. The other 1% is what you got the Firewall for in the first place! _______________________ "VanS" wrote in message news Hello, I have Office/ Outlook 2003 running on a fairly new Dell desktop-Pentium 4 2.66 Ghz 256 RAM on Win XP Pro (but haven't installed SP2 yet). I have had one problem after another with Outlook. For some time it has often frozen up and I had to restart it. Then when I installed McAfee Spamkiller other problem started which McAfee claims shouldn't have been caused by them-but I uninstalled the app and it helped for a while. But the problems got worse-slow and freezing up. AT one point, I followed some suggestions to try to recreate my Outlook profile and that created other problems of things not working for a while.Then OUtlook put up a notice that it was putting itself in SAfe Mode which apparently was disabling McAfee Hawk which helped some but not entirely. But Outlook continued to start up in SAfe Mode which hindered functionality until I updated the other MdAfee Antivirus app, then it opened normally. But now a new problem occurs-if I click on an email, a task, or just about anyplace on the interface in a certain manner, the whole app freezes up for 2-3 minutes and sometimes longer. It shows the hour glass, and sometimes shows the "Not Responsding" message. But if I wait that long it eventually releases and I can carefully proceed. But often email downloads at a crawl and I have to close the app and restart it which helps. I have tried uninstalling and re-installing Outlook but that hasn't helped. These problems have started from the beginning but have continually gotton worse. Any ideas what the problem could be or how to resolve. Any suggestions would be appreciated. Thanks, God bless Van |
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