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#1
November 2nd, 2005, 08:03 PM
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OL keeps crashing
OL 2002 SP3,Win XP HE SP1
Hi, Recently, my OL has started just crashing--closing itself (exiting) on its own. At times, I get the report--OL had to close and restart, do u want to send a report, etc.; other times, nothing--just the crash. I have used the repair function, but to no avail. I have run the usual anti-virus, anti-spyware--all clean. I am not aware of any changes in my PC that could have caused this--no new programs installed, etc. Any ideas what I could do? Tx, S 
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#2
November 2nd, 2005, 10:34 PM
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OL keeps crashing
Hi,
Try to open Outlook using the following command.. STartRunoutlook /safe Check if Outlook closes out. If so, tell me if in the error report we have a field which says 'mod name' Mittu "sat" wrote: OL 2002 SP3,Win XP HE SP1 Hi, Recently, my OL has started just crashing--closing itself (exiting) on its own. At times, I get the report--OL had to close and restart, do u want to send a report, etc.; other times, nothing--just the crash. I have used the repair function, but to no avail. I have run the usual anti-virus, anti-spyware--all clean. I am not aware of any changes in my PC that could have caused this--no new programs installed, etc. Any ideas what I could do? Tx, S
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#3
November 2nd, 2005, 10:46 PM
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OL keeps crashing
Hi,
Tx 4 ur reply. The crashes are intermittent, i.e. they really seem to be random (however, they must occur upon some specific incidence--some process conflict, perhaps, etc.) so I am not sure running OL in safe mode will tell me anything as I would have to have it that way and wait ALL day long for perhaps a crash to occur.... Mittu wrote: Hi, Try to open Outlook using the following command.. STartRunoutlook /safe Check if Outlook closes out. If so, tell me if in the error report we have a field which says 'mod name' Mittu "sat" wrote: OL 2002 SP3,Win XP HE SP1 Hi, Recently, my OL has started just crashing--closing itself (exiting) on its own. At times, I get the report--OL had to close and restart, do u want to send a report, etc.; other times, nothing--just the crash. I have used the repair function, but to no avail. I have run the usual anti-virus, anti-spyware--all clean. I am not aware of any changes in my PC that could have caused this--no new programs installed, etc. Any ideas what I could do? Tx, S
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#4
November 2nd, 2005, 11:48 PM
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OL keeps crashing
Hi,
If the crashes are intermittent, keep a track of the 'mod name' if it happens again.  Mittu "sat" wrote: Hi, Tx 4 ur reply. The crashes are intermittent, i.e. they really seem to be random (however, they must occur upon some specific incidence--some process conflict, perhaps, etc.) so I am not sure running OL in safe mode will tell me anything as I would have to have it that way and wait ALL day long for perhaps a crash to occur.... Mittu wrote: Hi, Try to open Outlook using the following command.. STartRunoutlook /safe Check if Outlook closes out. If so, tell me if in the error report we have a field which says 'mod name' Mittu "sat" wrote: OL 2002 SP3,Win XP HE SP1 Hi, Recently, my OL has started just crashing--closing itself (exiting) on its own. At times, I get the report--OL had to close and restart, do u want to send a report, etc.; other times, nothing--just the crash. I have used the repair function, but to no avail. I have run the usual anti-virus, anti-spyware--all clean. I am not aware of any changes in my PC that could have caused this--no new programs installed, etc. Any ideas what I could do? Tx, S
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#5
November 3rd, 2005, 12:15 AM
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OL keeps crashing
Mittu, I will and post back here.
Mittu wrote: Hi, If the crashes are intermittent, keep a track of the 'mod name' if it happens again. Mittu "sat" wrote: Hi, Tx 4 ur reply. The crashes are intermittent, i.e. they really seem to be random (however, they must occur upon some specific incidence--some process conflict, perhaps, etc.) so I am not sure running OL in safe mode will tell me anything as I would have to have it that way and wait ALL day long for perhaps a crash to occur.... Mittu wrote: Hi, Try to open Outlook using the following command.. STartRunoutlook /safe Check if Outlook closes out. If so, tell me if in the error report we have a field which says 'mod name' Mittu "sat" wrote: OL 2002 SP3,Win XP HE SP1 Hi, Recently, my OL has started just crashing--closing itself (exiting) on its own. At times, I get the report--OL had to close and restart, do u want to send a report, etc.; other times, nothing--just the crash. I have used the repair function, but to no avail. I have run the usual anti-virus, anti-spyware--all clean. I am not aware of any changes in my PC that could have caused this--no new programs installed, etc. Any ideas what I could do? Tx, S
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#6
November 8th, 2005, 06:21 AM
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OL keeps crashing - Follow-up - Please respond
OL 2002 SP3, Win XP HE SP1
Follow-up to: microsoft.public.outlook Hi, The crash seems to be ModName: ntdll.dll Can anyone help? Stephen Mittu, I will and post back here. Mittu wrote: Hi, If the crashes are intermittent, keep a track of the 'mod name' if it happens again. Mittu "sat" wrote: Hi, Tx 4 ur reply. The crashes are intermittent, i.e. they really seem to be random (however, they must occur upon some specific incidence--some process conflict, perhaps, etc.) so I am not sure running OL in safe mode will tell me anything as I would have to have it that way and wait ALL day long for perhaps a crash to occur.... Mittu wrote: Hi, Try to open Outlook using the following command.. STartRunoutlook /safe Check if Outlook closes out. If so, tell me if in the error report we have a field which says 'mod name' Mittu "sat" wrote: OL 2002 SP3,Win XP HE SP1 Hi, Recently, my OL has started just crashing--closing itself (exiting) on its own. At times, I get the report--OL had to close and restart, do u want to send a report, etc.; other times, nothing--just the crash. I have used the repair function, but to no avail. I have run the usual anti-virus, anti-spyware--all clean. I am not aware of any changes in my PC that could have caused this--no new programs installed, etc. Any ideas what I could do? Tx, S
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