when I use track changes the colors do not change by author.

What happens if you select the "By Author" option (makes sure this is done
for each track change type you want to color code), save and close the
document, exit Word, restart Word and then reopen the document?

Also, does the same occur on all documents or just on a specific document?

Please post all follow-up questions to the newsgroup. Requests for
assistance by email cannot be acknowledged.

~~~~~~~~~~~~~~~
Beth Melton
Microsoft Office MVP

Coauthor of Word 2007 Inside Out:
http://www.microsoft.com/MSPress/boo...x#AboutTheBook

Word FAQ: http://mvps.org/word
TechTrax eZine: http://mousetrax.com/techtrax/
MVP FAQ site: http://mvps.org/

"Teresa" wrote in message
...
Thank you for the detail. We've done everything you say and on everyone's
machine except one man we all see various colors for the different
editors.
But one man only gets it with one color - all edits from everyone. and if
he
tries to choose a color for his edits or lets it choose by author it
changes
everyone's edits to whatever color his are also. No differentiation.
Only
on that one machine.

Yes, we are all on the same version of Word, also (v2003). It's a total
mystery but the poor man needs it fixed.

"GDCross" wrote:

As you can tell Teresa, Track Changes can get quite confusing. Having
studied
this feature over the past few months, I may have some insight for you.

#1 Version matters - It sounds like your organization is using Word 2003.
Is
the 3rd party?

#2 Colors are random - When you use the "By Author" Track Change setting,
our testing has shown that the colors you see will not necessarily be the
same colors that another user sees. In other words, the colors chosen by
Word
for the "By Author" setting are random. As you experienced, when you
change
the Track Change setting to a specific color, everything changes to that
color (as you just told Word to change, for example comments, to be that
color).

#3 Beware of the Remove Personal Information setting - As Dawn pointed
out,
this setting is under Tools | Options and while most of these settings
are
application settings, this setting is a document setting. In other words,
if
it is turned on for a document, it is not necessarily turned on for other
documents. Tricky little setting and worse, it is slightly flawed.

#4 Scrubbing software - Is anyone using any third party utility to remove
metadata?

#5 User information - Worth double checking if it is in fact different as
in
our past project, we had conflicting feedback (and it definitely impacts
how
Word tracks changes).

Hope this helps. If not, screen shots would be the next best step to
understand your situation. Take care and have a blessed day.

Regards, Giorgio DiPaolo, CtCS

************************************************** *****

"Teresa" wrote:

That's a great tip to know! Thanks....but...didn't solve the
problem...We
are using v2003, but that box isn't checked on either of the 2 people
who
don't get different colors. Well one gets different colors, and I do.
But
when we send to the 3rd party he doesn't. It all changes to the same
color
no matter what he choses (by color or by author). And the user names
are
definitely different on each machine.

"Dawn Crosier, Word MVP" wrote:

The "By Author" mode of tracked changes uses the information in the
User
Name field of your version of Word. In Word 2007 - Office button,
Word
Options, Popular.
In earlier versions - Tools, Options, User Information (Name: field)

In 2002 and 2003 - there is a security setting on the Security tab ~
"Remove personal information from file properties on save" which will
change the tracked changes edits to all be made by "Author" which
will
convert them all to the same color.

--
Dawn Crosier
Microsoft MVP
"Education Lasts a Lifetime"
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