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#21
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How do I contact MS for Pub 2003 help if it was pre-installed
Hi Box ),
in the newsgroups you posted: || With all due respect, that is stupid. They don't know the product, || they're not the original 'manufacturer', They are the original manufacturer of the computer. They bought Publisher at a substantially reduced priced from Microsoft, and HP agreed to support the product since they are receiving the product at such price. And you agreed to this when accepting the EULA for the product. ||and you guys are stupid to || let someone with no vested interest in your product provide support || for it. What guys? There are no Microsoft employees in this peer to peer newsgroup. These are all volunteers. || That's a great way to foster dissatisfaction, oops too || late. Talk about passing the buck. Did you need any help with anything? -- Brian Kvalheim Microsoft Publisher MVP http://www.publishermvps.com ~pay it forward~ This posting is provided "AS IS" with no warranties, and confers no rights. |
#22
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How do I contact MS for Pub 2003 help if it was pre-installed
Hi Box ),
in the newsgroups you posted: || With all due respect, that is stupid. They don't know the product, || they're not the original 'manufacturer', They are the original manufacturer of the computer. They bought Publisher at a substantially reduced priced from Microsoft, and HP agreed to support the product since they are receiving the product at such price. And you agreed to this when accepting the EULA for the product. ||and you guys are stupid to || let someone with no vested interest in your product provide support || for it. What guys? There are no Microsoft employees in this peer to peer newsgroup. These are all volunteers. || That's a great way to foster dissatisfaction, oops too || late. Talk about passing the buck. Did you need any help with anything? -- Brian Kvalheim Microsoft Publisher MVP http://www.publishermvps.com ~pay it forward~ This posting is provided "AS IS" with no warranties, and confers no rights. |
#23
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How do I contact MS for Pub 2003 help if it was pre-installed
Hi Box ),
in the newsgroups you posted: || With all due respect, that is stupid. They don't know the product, || they're not the original 'manufacturer', They are the original manufacturer of the computer. They bought Publisher at a substantially reduced priced from Microsoft, and HP agreed to support the product since they are receiving the product at such price. And you agreed to this when accepting the EULA for the product. ||and you guys are stupid to || let someone with no vested interest in your product provide support || for it. What guys? There are no Microsoft employees in this peer to peer newsgroup. These are all volunteers. || That's a great way to foster dissatisfaction, oops too || late. Talk about passing the buck. Did you need any help with anything? -- Brian Kvalheim Microsoft Publisher MVP http://www.publishermvps.com ~pay it forward~ This posting is provided "AS IS" with no warranties, and confers no rights. |
#24
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How do I contact MS for Pub 2003 help if it was pre-installed
Hi Box ),
in the newsgroups you posted: || Congratulations, you're wrong. I just called HP and they said I || have to talk to you. || || I ordered an HP desktop and paid extra to have Publisher installed. || I just can't believe that you provide no facility for email support || in this situation. Stop and think about that for a second. How is || someone supposed to get support in this situtation? Actually, I am not wrong. I have been doing this for years. HP is indeed in charge of supporting your OEM product and answering your questions. If you cannot get an answer from them, you need to pay $35 support fee direct to Microsoft if you want their assistance. http://support.microsoft.com/default...doffer17&sd=GN You can call or email. But you will need to pay for the support. -- Brian Kvalheim Microsoft Publisher MVP http://www.publishermvps.com ~pay it forward~ This posting is provided "AS IS" with no warranties, and confers no rights. |
#25
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How do I contact MS for Pub 2003 help if it was pre-installed
Hi Box ),
in the newsgroups you posted: || Congratulations, you're wrong. I just called HP and they said I || have to talk to you. || || I ordered an HP desktop and paid extra to have Publisher installed. || I just can't believe that you provide no facility for email support || in this situation. Stop and think about that for a second. How is || someone supposed to get support in this situtation? Actually, I am not wrong. I have been doing this for years. HP is indeed in charge of supporting your OEM product and answering your questions. If you cannot get an answer from them, you need to pay $35 support fee direct to Microsoft if you want their assistance. http://support.microsoft.com/default...doffer17&sd=GN You can call or email. But you will need to pay for the support. -- Brian Kvalheim Microsoft Publisher MVP http://www.publishermvps.com ~pay it forward~ This posting is provided "AS IS" with no warranties, and confers no rights. |
#26
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How do I contact MS for Pub 2003 help if it was pre-installed
Hi Box ),
in the newsgroups you posted: || Congratulations, you're wrong. I just called HP and they said I || have to talk to you. || || I ordered an HP desktop and paid extra to have Publisher installed. || I just can't believe that you provide no facility for email support || in this situation. Stop and think about that for a second. How is || someone supposed to get support in this situtation? Actually, I am not wrong. I have been doing this for years. HP is indeed in charge of supporting your OEM product and answering your questions. If you cannot get an answer from them, you need to pay $35 support fee direct to Microsoft if you want their assistance. http://support.microsoft.com/default...doffer17&sd=GN You can call or email. But you will need to pay for the support. -- Brian Kvalheim Microsoft Publisher MVP http://www.publishermvps.com ~pay it forward~ This posting is provided "AS IS" with no warranties, and confers no rights. |
#27
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How do I contact MS for Pub 2003 help if it was pre-installed
Hi Box ),
in the newsgroups you posted: || That was obviuosly an example, but thanks for answering the wrong || question. Now how about answering my previous questions about || kerning? How was it obvious that is was an example. Do a search of this newsgroup to see how many times people have asked how to insert page numbers in Publisher 2002/2003 because they changed the menu options from Publisher 2000. How about you get off your high horse? -- Brian Kvalheim Microsoft Publisher MVP http://www.publishermvps.com ~pay it forward~ This posting is provided "AS IS" with no warranties, and confers no rights. |
#28
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How do I contact MS for Pub 2003 help if it was pre-installed
Hi Box ),
in the newsgroups you posted: || That was obviuosly an example, but thanks for answering the wrong || question. Now how about answering my previous questions about || kerning? How was it obvious that is was an example. Do a search of this newsgroup to see how many times people have asked how to insert page numbers in Publisher 2002/2003 because they changed the menu options from Publisher 2000. How about you get off your high horse? -- Brian Kvalheim Microsoft Publisher MVP http://www.publishermvps.com ~pay it forward~ This posting is provided "AS IS" with no warranties, and confers no rights. |
#29
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How do I contact MS for Pub 2003 help if it was pre-installed
Hi Box ),
in the newsgroups you posted: || That was obviuosly an example, but thanks for answering the wrong || question. Now how about answering my previous questions about || kerning? How was it obvious that is was an example. Do a search of this newsgroup to see how many times people have asked how to insert page numbers in Publisher 2002/2003 because they changed the menu options from Publisher 2000. How about you get off your high horse? -- Brian Kvalheim Microsoft Publisher MVP http://www.publishermvps.com ~pay it forward~ This posting is provided "AS IS" with no warranties, and confers no rights. |
#30
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How do I contact MS for Pub 2003 help if it was pre-installed
Hi Box ),
in the newsgroups you posted: || Congratulations, you're wrong. I just called HP and they said I || have to talk to you. || || I ordered an HP desktop and paid extra to have Publisher installed. || I just can't believe that you provide no facility for email support || in this situation. Stop and think about that for a second. How is || someone supposed to get support in this situtation? I should have added that it might be worth a call to see if you can get free support, but you will for sure need your product ID. There have been occasions where MS has skipped the fees. -- Brian Kvalheim Microsoft Publisher MVP http://www.publishermvps.com ~pay it forward~ This posting is provided "AS IS" with no warranties, and confers no rights. |
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