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Address book import error
When importing a CSV address book I get an error msg after going through the
setup and clicking the 'import' button. 'Error importing address book'. Some users on our network get this error, a small number are able to import successfully. Those who can import have a useable list of new addresses so the file does not appear corrupt. Are there any settings which could affect the import? Should it make a difference if 15 people are all trying to do the import at the same time since they are all importing separate copies of the file from their 'My Docs' folder? I have exported a text file via FILE ¦¦ EXPORT ¦¦ ADDRESS BOOK ¦¦ TEXT FILE (csv) from my account in OE6. We are importing it back into other users address books to save them putting 70+ addresses in individually. All are using OE6. To import we are following the FILE ¦¦ IMPORT ¦¦ OTHER ADDRESS BOOK ¦¦ TEXT FILE route. Having selected the file in BROWSE we then check EMAIL which is the column heading in the CSV file and map it to E-mail address. It falls over after this when clicking IMPORT. Phil |
#2
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Where exactly is the CSV file located that they're importing, Phil?
If a user having the problem creates a new Address Book (Start Run wab /new) and imports into it, does the behavior persist? -- ~Robear Dyer (PA Bear) MS MVP-Windows (IE/OE) & Security Phil Needham wrote: When importing a CSV address book I get an error msg after going through the setup and clicking the 'import' button. 'Error importing address book'. Some users on our network get this error, a small number are able to import successfully. Those who can import have a useable list of new addresses so the file does not appear corrupt. Are there any settings which could affect the import? Should it make a difference if 15 people are all trying to do the import at the same time since they are all importing separate copies of the file from their 'My Docs' folder? I have exported a text file via FILE ¦¦ EXPORT ¦¦ ADDRESS BOOK ¦¦ TEXT FILE (csv) from my account in OE6. We are importing it back into other users address books to save them putting 70+ addresses in individually. All are using OE6. To import we are following the FILE ¦¦ IMPORT ¦¦ OTHER ADDRESS BOOK ¦¦ TEXT FILE route. Having selected the file in BROWSE we then check EMAIL which is the column heading in the CSV file and map it to E-mail address. It falls over after this when clicking IMPORT. Phil |
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