Microsoft Visio XP keeps updating its directory cache

Everytime I run Microsoft Visio XP (2002), I always get a message
"please wait while visio updates its directory cache". Usually, I only
get this message once when running Visio for the very first time but
now I get it everytime I run the program.

How do I get Visio to stop updating its directory cache everytime I
run it? I have followed directions from Microsoft KB Article dealing
with this issue http://support.microsoft.com/kb/897765 but I still
have the same problem.

I have all the latest patches from Windows Update and Office/Visio
Update. I have Windows XP SP3.

Actually there are other things which can trigger the directory cache such
as having more than one version of Visio installed on the same computer.
The article you mentioned also points out if roaming or mandatory profiles
are used the issue can occur. Visio will also run a cache update if there
appears to be missing or damaged files. Make sure the profile being used to
install Visio has the proper permission to install applications and create
registry keys on the computer. You may want to also disable your anti-virus
during the installation process.

James W.

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From:
Newsgroups: microsoft.public.visio.general
Subject: Microsoft Visio XP keeps updating its directory cache
Date: Fri, 10 Apr 2009 13:49:00 -0700 (PDT)
Organization: http://groups.google.com
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Everytime I run Microsoft Visio XP (2002), I always get a message
"please wait while visio updates its directory cache". Usually, I only
get this message once when running Visio for the very first time but
now I get it everytime I run the program.

How do I get Visio to stop updating its directory cache everytime I
run it? I have followed directions from Microsoft KB Article dealing
with this issue http://support.microsoft.com/kb/897765 but I still
have the same problem.

I have all the latest patches from Windows Update and Office/Visio
Update. I have Windows XP SP3.

I installed Visio in a fresh Windows XP without any antivirus or other
applications. The problem seems to be related to Visio SP2. If I just
install the original Visio from the CD, everything is fine. But as
soon as I install Visio SP2 or subsequent patches, the problem pops-
up. How do I install SP2 and subseqent patches without having to
update the directory cache every single time?

David

It looks like you may need to open a support case for this one. The
application events and install logs might be able to offer some clues.

James W

--------------------
From:
Newsgroups: microsoft.public.visio.general
Subject: Microsoft Visio XP keeps updating its directory cache
Date: Sat, 11 Apr 2009 02:12:02 -0700 (PDT)
Organization: http://groups.google.com
Lines: 8
Message-ID:

References:


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I installed Visio in a fresh Windows XP without any antivirus or other
applications. The problem seems to be related to Visio SP2. If I just
install the original Visio from the CD, everything is fine. But as
soon as I install Visio SP2 or subsequent patches, the problem pops-
up. How do I install SP2 and subseqent patches without having to
update the directory cache every single time?

David