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#21
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Save changes to contact popup when no changes were made.
I've always believed you. I simply cannot reproduce the behavior in my
current version of Outlook 2007. -- Russ Valentine [MVP-Outlook] "HangedMan" wrote in message ... Russ, take a look at the avi I made which shows the problem happening if you want. http://www.favron.com/images/officeerror.avi This describles the "same problem" but I'm sure from our explanation you already understand what we were saying, so maybe now its easier to believe us. "Russ Valentine [MVP-Outlook]" wrote: "Same problem" means what exactly? We need exact steps to repro. I sure can't replicate this in RTM. -- Russ Valentine [MVP-Outlook] "DoktrMark" wrote in message ... Ditto. I have the same issue in Outlook 2007 B2TR. Also, a recent clean installation on a PC (one week old). The problem (save dialog when no changes were made) occurs if the contact has an e-mail address. The save prompt goes away if the e-mail address is removed. Office diagnostic reports no problems. I did NOT have this problem on my older PC with Outlook 2007 B2TR. "MikeLJ" wrote: I've got exactly the same issue in B2TR - clean install on new PC Problem arises once contact is assigned an email address - after that I'm always prompted to save changes even when none are made. Take the email address out and - hey presto - no save changes prompt again .. Russ Valentine [MVP-Outlook] wrote: It means you deliberately installed Office 2007 in a partition that was already running Office XP without first removing Office XP completely. Doing so relies upon the new Office installation routine to remove your old version successfully and replace it with the new version. Microsoft likes to pretend this scenario works. In my experience it doesn't. I would never install one Office version over another. If you did so and yet still had the ability to "remove" Office XP, you are supporting my contention. If the Office 2007 installation had been successful, you should have seen no remnant of Office XP. Apparently, what you actually did and what you actually saw remains in question. -- Russ Valentine [MVP-Outlook] "HangedMan" wrote in message ... I'm pretty sure. Maybe not though, but definately after installing the 2007 Beta... Oh wait, I just check the install history through windows system restore utility and it shows the last thing I did was "Removed Microsoft Office XP Professional with FrontPage" I've never heard the term "in place upgrade" so I'm not sure exactly what you mean with that. "Russ Valentine [MVP-Outlook]" wrote: Did you really uninstall Office XP after you did an in place upgrade to B2TR? -- Russ Valentine [MVP-Outlook] "HangedMan" wrote in message ... I have B2TR installed. I didn't know about the inbox repair tool (thanks). I ran it and it found some errors. I clicked repair and have a backup and log file now, but still the same problem. "Russ Valentine [MVP-Outlook]" wrote: Clues are trickling in. Uninstalling Office XP after an upgrade installation is an unsupported scenario. Repairing the Office installation is not what I suggested and would not help. Repair the data file with the Inbox Repair Tool (assuming you have B2TR installed). -- Russ Valentine [MVP-Outlook] "HangedMan" wrote in message ... I had some additional programs like front page that were part of the xp installation left over that I uninstalled later. The add/remove programs still had it listed as office xp. I used the repair feature of office 2007 beta from add/remove programs. "Russ Valentine [MVP-Outlook]" wrote: This doesn't fit. If you did an upgrade installation from Office XP to the beta, there would be no Office XP to "uninstall." You repaired your file, right, not your installation? -- Russ Valentine [MVP-Outlook] "HangedMan" wrote in message ... I had office xp pro installed, installed the beta and just continued using the same .pst file. I don't know of any other way. Sometime later I uninstalled office xp pro. I just did a repair, no luck so I deleted my profile and created another. It's still asking me if I want to save changes as previously described though I didn't make any. Everything else is working perfectly. "Russ Valentine [MVP-Outlook]" wrote: How did you migrate your data to the beta? Have you tried what I suggested? |
#22
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Save changes to contact popup when no changes were made.
Has anyone found a solution to this ? It's driving me nuts !!
Cheers Russ Valentine [MVP-Outlook] wrote: I've always believed you. I simply cannot reproduce the behavior in my current version of Outlook 2007. -- Russ Valentine [MVP-Outlook] "HangedMan" wrote in message ... Russ, take a look at the avi I made which shows the problem happening if you want. http://www.favron.com/images/officeerror.avi This describles the "same problem" but I'm sure from our explanation you already understand what we were saying, so maybe now its easier to believe us. "Russ Valentine [MVP-Outlook]" wrote: "Same problem" means what exactly? We need exact steps to repro. I sure can't replicate this in RTM. -- Russ Valentine [MVP-Outlook] "DoktrMark" wrote in message ... Ditto. I have the same issue in Outlook 2007 B2TR. Also, a recent clean installation on a PC (one week old). The problem (save dialog when no changes were made) occurs if the contact has an e-mail address. The save prompt goes away if the e-mail address is removed. Office diagnostic reports no problems. I did NOT have this problem on my older PC with Outlook 2007 B2TR. "MikeLJ" wrote: I've got exactly the same issue in B2TR - clean install on new PC Problem arises once contact is assigned an email address - after that I'm always prompted to save changes even when none are made. Take the email address out and - hey presto - no save changes prompt again .. Russ Valentine [MVP-Outlook] wrote: It means you deliberately installed Office 2007 in a partition that was already running Office XP without first removing Office XP completely. Doing so relies upon the new Office installation routine to remove your old version successfully and replace it with the new version. Microsoft likes to pretend this scenario works. In my experience it doesn't. I would never install one Office version over another. If you did so and yet still had the ability to "remove" Office XP, you are supporting my contention. If the Office 2007 installation had been successful, you should have seen no remnant of Office XP. Apparently, what you actually did and what you actually saw remains in question. -- Russ Valentine [MVP-Outlook] "HangedMan" wrote in message ... I'm pretty sure. Maybe not though, but definately after installing the 2007 Beta... Oh wait, I just check the install history through windows system restore utility and it shows the last thing I did was "Removed Microsoft Office XP Professional with FrontPage" I've never heard the term "in place upgrade" so I'm not sure exactly what you mean with that. "Russ Valentine [MVP-Outlook]" wrote: Did you really uninstall Office XP after you did an in place upgrade to B2TR? -- Russ Valentine [MVP-Outlook] "HangedMan" wrote in message ... I have B2TR installed. I didn't know about the inbox repair tool (thanks). I ran it and it found some errors. I clicked repair and have a backup and log file now, but still the same problem. "Russ Valentine [MVP-Outlook]" wrote: Clues are trickling in. Uninstalling Office XP after an upgrade installation is an unsupported scenario. Repairing the Office installation is not what I suggested and would not help. Repair the data file with the Inbox Repair Tool (assuming you have B2TR installed). -- Russ Valentine [MVP-Outlook] "HangedMan" wrote in message ... I had some additional programs like front page that were part of the xp installation left over that I uninstalled later. The add/remove programs still had it listed as office xp. I used the repair feature of office 2007 beta from add/remove programs. "Russ Valentine [MVP-Outlook]" wrote: This doesn't fit. If you did an upgrade installation from Office XP to the beta, there would be no Office XP to "uninstall." You repaired your file, right, not your installation? -- Russ Valentine [MVP-Outlook] "HangedMan" wrote in message ... I had office xp pro installed, installed the beta and just continued using the same .pst file. I don't know of any other way. Sometime later I uninstalled office xp pro. I just did a repair, no luck so I deleted my profile and created another. It's still asking me if I want to save changes as previously described though I didn't make any. Everything else is working perfectly. "Russ Valentine [MVP-Outlook]" wrote: How did you migrate your data to the beta? Have you tried what I suggested? |
#23
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Save changes to contact popup when no changes were made.
I have the same issue in Outlook 2007 B2TR. It is a brand new Laptop (6
weeks old). The Laptop came with MS Works. I unistalled that and then installed MS Office 2007 Beta. Then Upgraded to B2TR. I have all the latest updates installed - Office diagnostic reports no problems. The problem (save dialog when no changes were made) only occurs if the contact has an e-mail address. The save prompt goes away if the e-mail address is removed. I have a fairly large contact database - 892 contacts in the main folder, and several sub-folders with 1000+ more. After completeing the install of Office 2007 Beta, I copied, by outlook 2003 DB to the new Laptop, Opened it in outlook 2007 beta, and copied (drag & drop) the contact from the 2003 File Contact Folder to the new 2007 Beta File Contacts Folder. At some point shortly after that I ran Microsoft Diagnostics and saw that their were upgrades available and upgraded to B2TR. I am not sure if I had the issue with the save dialog before the upgrade or not. This issue is currently driving me nuts! I use Contact extensively and often have many open at one time. I am continually unsure if I actually made changes to a contact or not because of this issue. Any assitance would be greatly appreciated. If there is any additional info I can provide, please let me know. Russ, If it would help resolve the issue, I can start up a GotoMeeting session and let you look at my system to try and resolve the issue. Thanks, -Lee |
#24
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Save changes to contact popup when no changes were made.
If the problem can't be reproduced in RTM, there is nothing to resolve.
-- Russ Valentine [MVP-Outlook] "Lee" wrote in message oups.com... I have the same issue in Outlook 2007 B2TR. It is a brand new Laptop (6 weeks old). The Laptop came with MS Works. I unistalled that and then installed MS Office 2007 Beta. Then Upgraded to B2TR. I have all the latest updates installed - Office diagnostic reports no problems. The problem (save dialog when no changes were made) only occurs if the contact has an e-mail address. The save prompt goes away if the e-mail address is removed. I have a fairly large contact database - 892 contacts in the main folder, and several sub-folders with 1000+ more. After completeing the install of Office 2007 Beta, I copied, by outlook 2003 DB to the new Laptop, Opened it in outlook 2007 beta, and copied (drag & drop) the contact from the 2003 File Contact Folder to the new 2007 Beta File Contacts Folder. At some point shortly after that I ran Microsoft Diagnostics and saw that their were upgrades available and upgraded to B2TR. I am not sure if I had the issue with the save dialog before the upgrade or not. This issue is currently driving me nuts! I use Contact extensively and often have many open at one time. I am continually unsure if I actually made changes to a contact or not because of this issue. Any assitance would be greatly appreciated. If there is any additional info I can provide, please let me know. Russ, If it would help resolve the issue, I can start up a GotoMeeting session and let you look at my system to try and resolve the issue. Thanks, -Lee |
#25
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Save changes to contact popup when no changes were made.
Russ,
Hmmmm? Nothing to resolve? I "might" agree with you if there was only one instance of the issue. However, there are currently several reports of the same issue, so there is something to resolve. One person even provided a video for you with the issue. We are all trying to provide the info you need to duplicate and would be delighted to help you reproduce as the issue is driving us nuts. However, it appears this will take more than identifing a series of steps that we have taken to make this occur. I would think that this issue should get resolved before releaseing the product for general availability when there will be many more people impacted. Regards, -Lee Russ Valentine [MVP-Outlook] wrote: If the problem can't be reproduced in RTM, there is nothing to resolve. -- Russ Valentine [MVP-Outlook] "Lee" wrote in message oups.com... I have the same issue in Outlook 2007 B2TR. It is a brand new Laptop (6 weeks old). The Laptop came with MS Works. I unistalled that and then installed MS Office 2007 Beta. Then Upgraded to B2TR. I have all the latest updates installed - Office diagnostic reports no problems. The problem (save dialog when no changes were made) only occurs if the contact has an e-mail address. The save prompt goes away if the e-mail address is removed. I have a fairly large contact database - 892 contacts in the main folder, and several sub-folders with 1000+ more. After completeing the install of Office 2007 Beta, I copied, by outlook 2003 DB to the new Laptop, Opened it in outlook 2007 beta, and copied (drag & drop) the contact from the 2003 File Contact Folder to the new 2007 Beta File Contacts Folder. At some point shortly after that I ran Microsoft Diagnostics and saw that their were upgrades available and upgraded to B2TR. I am not sure if I had the issue with the save dialog before the upgrade or not. This issue is currently driving me nuts! I use Contact extensively and often have many open at one time. I am continually unsure if I actually made changes to a contact or not because of this issue. Any assitance would be greatly appreciated. If there is any additional info I can provide, please let me know. Russ, If it would help resolve the issue, I can start up a GotoMeeting session and let you look at my system to try and resolve the issue. Thanks, -Lee |
#26
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Save changes to contact popup when no changes were made.
Where has anyone reproduced this in the RTM version? What makes you think it
isn't already resolved? -- Russ Valentine [MVP-Outlook] "Lee" wrote in message ps.com... Russ, Hmmmm? Nothing to resolve? I "might" agree with you if there was only one instance of the issue. However, there are currently several reports of the same issue, so there is something to resolve. One person even provided a video for you with the issue. We are all trying to provide the info you need to duplicate and would be delighted to help you reproduce as the issue is driving us nuts. However, it appears this will take more than identifing a series of steps that we have taken to make this occur. I would think that this issue should get resolved before releaseing the product for general availability when there will be many more people impacted. Regards, -Lee Russ Valentine [MVP-Outlook] wrote: If the problem can't be reproduced in RTM, there is nothing to resolve. -- Russ Valentine [MVP-Outlook] "Lee" wrote in message oups.com... I have the same issue in Outlook 2007 B2TR. It is a brand new Laptop (6 weeks old). The Laptop came with MS Works. I unistalled that and then installed MS Office 2007 Beta. Then Upgraded to B2TR. I have all the latest updates installed - Office diagnostic reports no problems. The problem (save dialog when no changes were made) only occurs if the contact has an e-mail address. The save prompt goes away if the e-mail address is removed. I have a fairly large contact database - 892 contacts in the main folder, and several sub-folders with 1000+ more. After completeing the install of Office 2007 Beta, I copied, by outlook 2003 DB to the new Laptop, Opened it in outlook 2007 beta, and copied (drag & drop) the contact from the 2003 File Contact Folder to the new 2007 Beta File Contacts Folder. At some point shortly after that I ran Microsoft Diagnostics and saw that their were upgrades available and upgraded to B2TR. I am not sure if I had the issue with the save dialog before the upgrade or not. This issue is currently driving me nuts! I use Contact extensively and often have many open at one time. I am continually unsure if I actually made changes to a contact or not because of this issue. Any assitance would be greatly appreciated. If there is any additional info I can provide, please let me know. Russ, If it would help resolve the issue, I can start up a GotoMeeting session and let you look at my system to try and resolve the issue. Thanks, -Lee |
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