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To: address disappears when I hit "Send"



 
 
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  #1  
Old May 23rd, 2004, 10:05 PM
Becky
external usenet poster
 
Posts: n/a
Default To: address disappears when I hit "Send"

Hi,
I'm using Outlook 2000. I recently imported a .csv file
to my contacts folder which made opening my address book
very slow. I deleted all the contents and tried to start
over only to find that now when I import, I get an error
and Outlook shuts down. Also, I am unable to add contacts
individually. And if I type an address into the To: area
of an email, it disappears when I hit send. I am able to
recieve email, but cannot send any due to this problem. I
can't even reply. I have tried uninstalling and re-
installing outlook, but problem remains. Suggestions
appreciated! Thanks.
  #2  
Old May 23rd, 2004, 10:32 PM
Russ Valentine [MVP-Outlook]
external usenet poster
 
Posts: n/a
Default address disappears when I hit "Send"

Never use the Address Book interface for entering Contact information.
Always use the Contacts Folder.
You may have a damaged Personal Folders file or Outlook Address Book
Service. Use the Inbox Repair Tool to repair your PST file. Remove and
re-add the Outlook Address Book Service.
You did not post your mail support mode, which you would need to do for any
further help.
--
Russ Valentine
[MVP-Outlook]
"Becky" wrote in message
...
Hi,
I'm using Outlook 2000. I recently imported a .csv file
to my contacts folder which made opening my address book
very slow. I deleted all the contents and tried to start
over only to find that now when I import, I get an error
and Outlook shuts down. Also, I am unable to add contacts
individually. And if I type an address into the To: area
of an email, it disappears when I hit send. I am able to
recieve email, but cannot send any due to this problem. I
can't even reply. I have tried uninstalling and re-
installing outlook, but problem remains. Suggestions
appreciated! Thanks.



  #3  
Old May 23rd, 2004, 10:51 PM
Becky
external usenet poster
 
Posts: n/a
Default address disappears when I hit "Send"

Sorry if this is a dumb question. What is "mail support
mode"?


-----Original Message-----
Never use the Address Book interface for entering Contact

information.
Always use the Contacts Folder.
You may have a damaged Personal Folders file or Outlook

Address Book
Service. Use the Inbox Repair Tool to repair your PST

file. Remove and
re-add the Outlook Address Book Service.
You did not post your mail support mode, which you would

need to do for any
further help.
--
Russ Valentine
[MVP-Outlook]
"Becky" wrote in

message
...
Hi,
I'm using Outlook 2000. I recently imported a .csv file
to my contacts folder which made opening my address book
very slow. I deleted all the contents and tried to

start
over only to find that now when I import, I get an error
and Outlook shuts down. Also, I am unable to add

contacts
individually. And if I type an address into the To:

area
of an email, it disappears when I hit send. I am able

to
recieve email, but cannot send any due to this

problem. I
can't even reply. I have tried uninstalling and re-
installing outlook, but problem remains. Suggestions
appreciated! Thanks.



.

  #4  
Old May 24th, 2004, 04:06 AM
Russ Valentine [MVP-Outlook]
external usenet poster
 
Posts: n/a
Default address disappears when I hit "Send"

Line 2 of Help | About will tell you your mail support mode.
--
Russ Valentine
[MVP-Outlook]
"Becky" wrote in message
...
Sorry if this is a dumb question. What is "mail support
mode"?


-----Original Message-----
Never use the Address Book interface for entering Contact

information.
Always use the Contacts Folder.
You may have a damaged Personal Folders file or Outlook

Address Book
Service. Use the Inbox Repair Tool to repair your PST

file. Remove and
re-add the Outlook Address Book Service.
You did not post your mail support mode, which you would

need to do for any
further help.
--
Russ Valentine
[MVP-Outlook]
"Becky" wrote in

message
...
Hi,
I'm using Outlook 2000. I recently imported a .csv file
to my contacts folder which made opening my address book
very slow. I deleted all the contents and tried to

start
over only to find that now when I import, I get an error
and Outlook shuts down. Also, I am unable to add

contacts
individually. And if I type an address into the To:

area
of an email, it disappears when I hit send. I am able

to
recieve email, but cannot send any due to this

problem. I
can't even reply. I have tried uninstalling and re-
installing outlook, but problem remains. Suggestions
appreciated! Thanks.



.



 




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