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#1
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Address book icons freezing Outlook 2003
I am using Outlook 2003 in a notebook only a few weeks old. Suddenly I have
found that any attempt to click on any of the address book icons in a new message instantly freezes the screen. Disabling F-Secure temporarily makes no difference. I can get into the address book (contacts) from the toolbar on the main Outlook screen and copy addresses over from there, but this is laborious. I have recently downloaded IE7 and the latest Firefox; whether or not that is relevant I don't know. Any solutions or suggestions? |
#2
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Address book icons freezing Outlook 2003
This is a very common problem which Microsoft claims they cannot reproduce
and therefore cannot solve. Anecdotal reports claim the following may help: 1. Look for and correct a corrupt address in the Contacts displayed in the Outlook Address Book (especially if the freeze at the same place when scrolling). 2. Remove then re-add the Outlook Address Book Service or, better yet, create a new Outlook profile. 3. Update your video drivers. Most people seem to find no solution. -- Russ Valentine [MVP-Outlook] "billp" wrote in message ... I am using Outlook 2003 in a notebook only a few weeks old. Suddenly I have found that any attempt to click on any of the address book icons in a new message instantly freezes the screen. Disabling F-Secure temporarily makes no difference. I can get into the address book (contacts) from the toolbar on the main Outlook screen and copy addresses over from there, but this is laborious. I have recently downloaded IE7 and the latest Firefox; whether or not that is relevant I don't know. Any solutions or suggestions? |
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