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Office 2007 Help Tab Not Available For All Users
The new Office 2007 Help tab (the "Get Started" tab replacement) appears to
have a problem with multiple users. If I install it under my administrator account, then other accounts, including both admin and user level accounts, do not see the Help tab. It appears that I have to manually install it for each of the users on the computer. Has anyone else seen this problem? Also, does anyone have any ways to workaround this problem? For clarification, I am referring to the Help tab located at http://www.microsoft.com/downloads/d...displaylang=en Thanks! |
#2
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Office 2007 Help Tab Not Available For All Users
I was investigating this and found that this program only appears to install
the tab for the current user. Note that during the installation when the installer asked whether I wanted to install the tab for "Everyone" or "Just me", I made sure to leave "Everyone" selected. In looking at the registry after the installation, it appears that the Addin was installed under HKCU instead of HKLM. I found that the following registry file fixes this problem: Windows Registry Editor Version 5.00 [HKEY_LOCAL_MACHINE\Software\Microsoft\Office\Word\ Addins\MicrosoftOfficeHelpTab.Connect] "FriendlyName"="Microsoft Office 2007 Help Tab" "LoadBehavior"=dword:00000003 "Description"="Adds a Help tab to Microsoft Office" Can someone from the Office team please look into this and update the Office 2007 Help tab at http://www.microsoft.com/downloads/d...displaylang=en to correct this problem? Thanks! "Aakash Shah" wrote: The new Office 2007 Help tab (the "Get Started" tab replacement) appears to have a problem with multiple users. If I install it under my administrator account, then other accounts, including both admin and user level accounts, do not see the Help tab. It appears that I have to manually install it for each of the users on the computer. Has anyone else seen this problem? Also, does anyone have any ways to workaround this problem? For clarification, I am referring to the Help tab located at http://www.microsoft.com/downloads/d...displaylang=en Thanks! |
#3
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Office 2007 Help Tab Not Available For All Users
Dear Partner, Thank you for your sharing. You are welcomed to provide your feedback directly to the product groups via the link below: https://support.microsoft.com/common...14&showpage=1& WS=Wish&url=http%3a%2f%2fwww.microsoft.com%2firela nd%2fcontact%2f Have a nice day. Best regards, Steven Du Partner Online Technical Community -------------------- | Thread-Topic: Office 2007 Help Tab Not Available For All Users | thread-index: Acr294zVu99XSkB5TgOKBgSA+tJJYQ== | X-WBNR-Posting-Host: 128.200.140.229 | From: =?Utf-8?B?QWFrYXNoIFNoYWg=?= | References: | Subject: Office 2007 Help Tab Not Available For All Users | Date: Tue, 18 May 2010 19:04:01 -0700 | Lines: 35 | Message-ID: | MIME-Version: 1.0 | Content-Type: text/plain; | charset="Utf-8" | Content-Transfer-Encoding: 7bit | X-Newsreader: Microsoft CDO for Windows 2000 | Content-Class: urn:content-classes:message | Importance: normal | Priority: normal | X-MimeOLE: Produced By Microsoft MimeOLE V6.00.3790.4325 | Newsgroups: microsoft.public.office.setup | Path: TK2MSFTNGHUB02.phx.gbl | Xref: TK2MSFTNGHUB02.phx.gbl microsoft.public.office.setup:405 | NNTP-Posting-Host: tk2msftsbfm01.phx.gbl 10.40.244.148 | X-Tomcat-NG: microsoft.public.office.setup | | I was investigating this and found that this program only appears to install | the tab for the current user. Note that during the installation when the | installer asked whether I wanted to install the tab for "Everyone" or "Just | me", I made sure to leave "Everyone" selected. | | In looking at the registry after the installation, it appears that the Addin | was installed under HKCU instead of HKLM. I found that the following | registry file fixes this problem: | | Windows Registry Editor Version 5.00 | [HKEY_LOCAL_MACHINE\Software\Microsoft\Office\Word\ Addins\MicrosoftOfficeHel pTab.Connect] | "FriendlyName"="Microsoft Office 2007 Help Tab" | "LoadBehavior"=dword:00000003 | "Description"="Adds a Help tab to Microsoft Office" | | Can someone from the Office team please look into this and update the Office | 2007 Help tab at | http://www.microsoft.com/downloads/d...570-89A8-44B6- B480-42D1C4C58426&displaylang=en to correct this problem? | | Thanks! | | "Aakash Shah" wrote: | | The new Office 2007 Help tab (the "Get Started" tab replacement) appears to | have a problem with multiple users. If I install it under my administrator | account, then other accounts, including both admin and user level accounts, | do not see the Help tab. It appears that I have to manually install it for | each of the users on the computer. Has anyone else seen this problem? Also, | does anyone have any ways to workaround this problem? | | For clarification, I am referring to the Help tab located at | http://www.microsoft.com/downloads/d...570-89A8-44B6- B480-42D1C4C58426&displaylang=en | | Thanks! | |
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