Word 2000 crashes when I try to insert an address from Outlook.

Not right. Explain what this "technie" told you to do so we can figure out
how you trashed your Outlook Address Book.
--
Russ Valentine
[MVP-Outlook]
"Mamamax6" wrote in message
...
So...If I export my address book and save under another file name and then
delete the original file, will Outlook build a new address book or is
there a
process that I can use that will make a new address book file? I should
then, in theory, be able to import my contacts from the newly saved file
and
have the system restored to its proper working configuration...Right?

"Russ Valentine [MVP-Outlook]" wrote:

That's too bad. IMO provides no ability to repair the connection between
the
Outlook Address Book and the Contacts Folder. Unless you can provide a
clear
description of the steps you took to disrupt that connection, there is no
solution. What makes you think that the Outlook Address Book is not the
same
as your Contacts Folder? That is simply not possible.
--
Russ Valentine
[MVP-Outlook]
"Mamamax6" wrote in message
...
Internet mail only

"Russ Valentine [MVP-Outlook]" wrote:

The Outlook Address Book cannot differ from your Contacts Folder. They
are
one in the same. Outlook 2000 exists in two completely different
versions.
We would need to know which you are using: Internet Mail Only or
Corp/Workgroup.
--
Russ Valentine
[MVP-Outlook]
"Mamamax6" wrote in message
...
I checked the Outlook Profile and it is the manager for my mail and
contacts.
I can access an address book in Outlook(same icon as in word) which
is
not
the same as my contact list. How do I configure the address book
service
to
display contacts?

"Russ Valentine [MVP-Outlook]" wrote:

Have you checked to make sure that your default Outlook profile
contains
the
address book service and that it is correctly configured to display
your
Contacts Folder(s)?
--
Russ Valentine
[MVP-Outlook]
"Mamamax6" wrote in message
...
Word 2000 insert address. When I click on the address icon the
box
for
the
address book comes up, but no addresses populate it and nothng
shows
in
the
select address book field. The program generates an error to
send
to
Microsoft. I have gone to their page and downloaded the current
updates
and
patches. I believe word does not know where to look for the
address
book
(I
use Outlook's Contacts) but I don't know how to set up this path.

"Russ Valentine [MVP-Outlook]" wrote:

Post a question clearly and in sufficient detail if you have
one.
You've told us nothing.
--
Russ Valentine
[MVP-Outlook]
"Mamamax6" wrote in message
...
I have done all the patches and updates to word.

It happened when I first got the program almost 5 years ago. All I recall is
being told to create a new address book named with my name. I have both on
my computer a KM.wab and a contacts.wab.

"Russ Valentine [MVP-Outlook]" wrote:

Not right. Explain what this "technie" told you to do so we can figure out
how you trashed your Outlook Address Book.
--
Russ Valentine
[MVP-Outlook]
"Mamamax6" wrote in message
...
So...If I export my address book and save under another file name and then
delete the original file, will Outlook build a new address book or is
there a
process that I can use that will make a new address book file? I should
then, in theory, be able to import my contacts from the newly saved file
and
have the system restored to its proper working configuration...Right?

"Russ Valentine [MVP-Outlook]" wrote:

That's too bad. IMO provides no ability to repair the connection between
the
Outlook Address Book and the Contacts Folder. Unless you can provide a
clear
description of the steps you took to disrupt that connection, there is no
solution. What makes you think that the Outlook Address Book is not the
same
as your Contacts Folder? That is simply not possible.
--
Russ Valentine
[MVP-Outlook]
"Mamamax6" wrote in message
...
Internet mail only

"Russ Valentine [MVP-Outlook]" wrote:

The Outlook Address Book cannot differ from your Contacts Folder. They
are
one in the same. Outlook 2000 exists in two completely different
versions.
We would need to know which you are using: Internet Mail Only or
Corp/Workgroup.
--
Russ Valentine
[MVP-Outlook]
"Mamamax6" wrote in message
...
I checked the Outlook Profile and it is the manager for my mail and
contacts.
I can access an address book in Outlook(same icon as in word) which
is
not
the same as my contact list. How do I configure the address book
service
to
display contacts?

"Russ Valentine [MVP-Outlook]" wrote:

Have you checked to make sure that your default Outlook profile
contains
the
address book service and that it is correctly configured to display
your
Contacts Folder(s)?
--
Russ Valentine
[MVP-Outlook]
"Mamamax6" wrote in message
...
Word 2000 insert address. When I click on the address icon the
box
for
the
address book comes up, but no addresses populate it and nothng
shows
in
the
select address book field. The program generates an error to
send
to
Microsoft. I have gone to their page and downloaded the current
updates
and
patches. I believe word does not know where to look for the
address
book
(I
use Outlook's Contacts) but I don't know how to set up this path.

"Russ Valentine [MVP-Outlook]" wrote:

Post a question clearly and in sufficient detail if you have
one.
You've told us nothing.
--
Russ Valentine
[MVP-Outlook]
"Mamamax6" wrote in message
...
I have done all the patches and updates to word.

Outlook does not use a WAB.
Outlook Express does.
--
Russ Valentine
[MVP-Outlook]
"Mamamax6" wrote in message
...
It happened when I first got the program almost 5 years ago. All I recall
is
being told to create a new address book named with my name. I have both
on
my computer a KM.wab and a contacts.wab.

"Russ Valentine [MVP-Outlook]" wrote:

Not right. Explain what this "technie" told you to do so we can figure
out
how you trashed your Outlook Address Book.
--
Russ Valentine
[MVP-Outlook]
"Mamamax6" wrote in message
...
So...If I export my address book and save under another file name and
then
delete the original file, will Outlook build a new address book or is
there a
process that I can use that will make a new address book file? I
should
then, in theory, be able to import my contacts from the newly saved
file
and
have the system restored to its proper working configuration...Right?

"Russ Valentine [MVP-Outlook]" wrote:

That's too bad. IMO provides no ability to repair the connection
between
the
Outlook Address Book and the Contacts Folder. Unless you can provide a
clear
description of the steps you took to disrupt that connection, there is
no
solution. What makes you think that the Outlook Address Book is not
the
same
as your Contacts Folder? That is simply not possible.
--
Russ Valentine
[MVP-Outlook]
"Mamamax6" wrote in message
...
Internet mail only

"Russ Valentine [MVP-Outlook]" wrote:

The Outlook Address Book cannot differ from your Contacts Folder.
They
are
one in the same. Outlook 2000 exists in two completely different
versions.
We would need to know which you are using: Internet Mail Only or
Corp/Workgroup.
--
Russ Valentine
[MVP-Outlook]
"Mamamax6" wrote in message
...
I checked the Outlook Profile and it is the manager for my mail
and
contacts.
I can access an address book in Outlook(same icon as in word)
which
is
not
the same as my contact list. How do I configure the address
book
service
to
display contacts?

"Russ Valentine [MVP-Outlook]" wrote:

Have you checked to make sure that your default Outlook profile
contains
the
address book service and that it is correctly configured to
display
your
Contacts Folder(s)?
--
Russ Valentine
[MVP-Outlook]
"Mamamax6" wrote in message
...
Word 2000 insert address. When I click on the address icon
the
box
for
the
address book comes up, but no addresses populate it and nothng
shows
in
the
select address book field. The program generates an error to
send
to
Microsoft. I have gone to their page and downloaded the
current
updates
and
patches. I believe word does not know where to look for the
address
book
(I
use Outlook's Contacts) but I don't know how to set up this
path.

"Russ Valentine [MVP-Outlook]" wrote:

Post a question clearly and in sufficient detail if you have
one.
You've told us nothing.
--
Russ Valentine
[MVP-Outlook]
"Mamamax6" wrote in
message
...
I have done all the patches and updates to word.

OK - it is the same list in both programs. Is the file extension pst? Where
should that file reside in the tree? I am using XP operating system.

"Russ Valentine [MVP-Outlook]" wrote:

Outlook does not use a WAB.
Outlook Express does.
--
Russ Valentine
[MVP-Outlook]
"Mamamax6" wrote in message
...
It happened when I first got the program almost 5 years ago. All I recall
is
being told to create a new address book named with my name. I have both
on
my computer a KM.wab and a contacts.wab.

"Russ Valentine [MVP-Outlook]" wrote:

Not right. Explain what this "technie" told you to do so we can figure
out
how you trashed your Outlook Address Book.
--
Russ Valentine
[MVP-Outlook]
"Mamamax6" wrote in message
...
So...If I export my address book and save under another file name and
then
delete the original file, will Outlook build a new address book or is
there a
process that I can use that will make a new address book file? I
should
then, in theory, be able to import my contacts from the newly saved
file
and
have the system restored to its proper working configuration...Right?

"Russ Valentine [MVP-Outlook]" wrote:

That's too bad. IMO provides no ability to repair the connection
between
the
Outlook Address Book and the Contacts Folder. Unless you can provide a
clear
description of the steps you took to disrupt that connection, there is
no
solution. What makes you think that the Outlook Address Book is not
the
same
as your Contacts Folder? That is simply not possible.
--
Russ Valentine
[MVP-Outlook]
"Mamamax6" wrote in message
...
Internet mail only

"Russ Valentine [MVP-Outlook]" wrote:

The Outlook Address Book cannot differ from your Contacts Folder.
They
are
one in the same. Outlook 2000 exists in two completely different
versions.
We would need to know which you are using: Internet Mail Only or
Corp/Workgroup.
--
Russ Valentine
[MVP-Outlook]
"Mamamax6" wrote in message
...
I checked the Outlook Profile and it is the manager for my mail
and
contacts.
I can access an address book in Outlook(same icon as in word)
which
is
not
the same as my contact list. How do I configure the address
book
service
to
display contacts?

"Russ Valentine [MVP-Outlook]" wrote:

Have you checked to make sure that your default Outlook profile
contains
the
address book service and that it is correctly configured to
display
your
Contacts Folder(s)?
--
Russ Valentine
[MVP-Outlook]
"Mamamax6" wrote in message
...
Word 2000 insert address. When I click on the address icon
the
box
for
the
address book comes up, but no addresses populate it and nothng
shows
in
the
select address book field. The program generates an error to
send
to
Microsoft. I have gone to their page and downloaded the
current
updates
and
patches. I believe word does not know where to look for the
address
book
(I
use Outlook's Contacts) but I don't know how to set up this
path.

"Russ Valentine [MVP-Outlook]" wrote:

Post a question clearly and in sufficient detail if you have
one.
You've told us nothing.
--
Russ Valentine
[MVP-Outlook]
"Mamamax6" wrote in
message
...
I have done all the patches and updates to word.

PST is the file extension, but I doubt that will help you. I assume your
Contacts all appear in the Contacts Folder correctly, right? If you open the
Address Book in Outlook Express and look at Tools Options..., is sharing
enabled? Can you see your Outlook Contacts in Outlook Express?
--
Russ Valentine
[MVP-Outlook]
"Mamamax6" wrote in message
...
OK - it is the same list in both programs. Is the file extension pst?
Where
should that file reside in the tree? I am using XP operating system.

"Russ Valentine [MVP-Outlook]" wrote:

Outlook does not use a WAB.
Outlook Express does.
--
Russ Valentine
[MVP-Outlook]
"Mamamax6" wrote in message
...
It happened when I first got the program almost 5 years ago. All I
recall
is
being told to create a new address book named with my name. I have
both
on
my computer a KM.wab and a contacts.wab.

"Russ Valentine [MVP-Outlook]" wrote:

Not right. Explain what this "technie" told you to do so we can figure
out
how you trashed your Outlook Address Book.
--
Russ Valentine
[MVP-Outlook]
"Mamamax6" wrote in message
...
So...If I export my address book and save under another file name
and
then
delete the original file, will Outlook build a new address book or
is
there a
process that I can use that will make a new address book file? I
should
then, in theory, be able to import my contacts from the newly saved
file
and
have the system restored to its proper working
configuration...Right?

"Russ Valentine [MVP-Outlook]" wrote:

That's too bad. IMO provides no ability to repair the connection
between
the
Outlook Address Book and the Contacts Folder. Unless you can
provide a
clear
description of the steps you took to disrupt that connection, there
is
no
solution. What makes you think that the Outlook Address Book is not
the
same
as your Contacts Folder? That is simply not possible.
--
Russ Valentine
[MVP-Outlook]
"Mamamax6" wrote in message
...
Internet mail only

"Russ Valentine [MVP-Outlook]" wrote:

The Outlook Address Book cannot differ from your Contacts
Folder.
They
are
one in the same. Outlook 2000 exists in two completely different
versions.
We would need to know which you are using: Internet Mail Only or
Corp/Workgroup.
--
Russ Valentine
[MVP-Outlook]
"Mamamax6" wrote in message
...
I checked the Outlook Profile and it is the manager for my mail
and
contacts.
I can access an address book in Outlook(same icon as in word)
which
is
not
the same as my contact list. How do I configure the address
book
service
to
display contacts?

"Russ Valentine [MVP-Outlook]" wrote:

Have you checked to make sure that your default Outlook
profile
contains
the
address book service and that it is correctly configured to
display
your
Contacts Folder(s)?
--
Russ Valentine
[MVP-Outlook]
"Mamamax6" wrote in
message
...
Word 2000 insert address. When I click on the address icon
the
box
for
the
address book comes up, but no addresses populate it and
nothng
shows
in
the
select address book field. The program generates an error
to
send
to
Microsoft. I have gone to their page and downloaded the
current
updates
and
patches. I believe word does not know where to look for
the
address
book
(I
use Outlook's Contacts) but I don't know how to set up this
path.

"Russ Valentine [MVP-Outlook]" wrote:

Post a question clearly and in sufficient detail if you
have
one.
You've told us nothing.
--
Russ Valentine
[MVP-Outlook]
"Mamamax6" wrote in
message
...
I have done all the patches and updates to word.

Contacts in outlook and Express address book are the same and sharing is
enabled. What I change in one program shows up in the other.

"Russ Valentine [MVP-Outlook]" wrote:

PST is the file extension, but I doubt that will help you. I assume your
Contacts all appear in the Contacts Folder correctly, right? If you open the
Address Book in Outlook Express and look at Tools Options..., is sharing
enabled? Can you see your Outlook Contacts in Outlook Express?
--
Russ Valentine
[MVP-Outlook]
"Mamamax6" wrote in message
...
OK - it is the same list in both programs. Is the file extension pst?
Where
should that file reside in the tree? I am using XP operating system.

"Russ Valentine [MVP-Outlook]" wrote:

Outlook does not use a WAB.
Outlook Express does.
--
Russ Valentine
[MVP-Outlook]
"Mamamax6" wrote in message
...
It happened when I first got the program almost 5 years ago. All I
recall
is
being told to create a new address book named with my name. I have
both
on
my computer a KM.wab and a contacts.wab.

"Russ Valentine [MVP-Outlook]" wrote:

Not right. Explain what this "technie" told you to do so we can figure
out
how you trashed your Outlook Address Book.
--
Russ Valentine
[MVP-Outlook]
"Mamamax6" wrote in message
...
So...If I export my address book and save under another file name
and
then
delete the original file, will Outlook build a new address book or
is
there a
process that I can use that will make a new address book file? I
should
then, in theory, be able to import my contacts from the newly saved
file
and
have the system restored to its proper working
configuration...Right?

"Russ Valentine [MVP-Outlook]" wrote:

That's too bad. IMO provides no ability to repair the connection
between
the
Outlook Address Book and the Contacts Folder. Unless you can
provide a
clear
description of the steps you took to disrupt that connection, there
is
no
solution. What makes you think that the Outlook Address Book is not
the
same
as your Contacts Folder? That is simply not possible.
--
Russ Valentine
[MVP-Outlook]
"Mamamax6" wrote in message
...
Internet mail only

"Russ Valentine [MVP-Outlook]" wrote:

The Outlook Address Book cannot differ from your Contacts
Folder.
They
are
one in the same. Outlook 2000 exists in two completely different
versions.
We would need to know which you are using: Internet Mail Only or
Corp/Workgroup.
--
Russ Valentine
[MVP-Outlook]
"Mamamax6" wrote in message
...
I checked the Outlook Profile and it is the manager for my mail
and
contacts.
I can access an address book in Outlook(same icon as in word)
which
is
not
the same as my contact list. How do I configure the address
book
service
to
display contacts?

"Russ Valentine [MVP-Outlook]" wrote:

Have you checked to make sure that your default Outlook
profile
contains
the
address book service and that it is correctly configured to
display
your
Contacts Folder(s)?
--
Russ Valentine
[MVP-Outlook]
"Mamamax6" wrote in
message
...
Word 2000 insert address. When I click on the address icon
the
box
for
the
address book comes up, but no addresses populate it and
nothng
shows
in
the
select address book field. The program generates an error
to
send
to
Microsoft. I have gone to their page and downloaded the
current
updates
and
patches. I believe word does not know where to look for
the
address
book
(I
use Outlook's Contacts) but I don't know how to set up this
path.

"Russ Valentine [MVP-Outlook]" wrote:

Post a question clearly and in sufficient detail if you
have
one.
You've told us nothing.
--
Russ Valentine
[MVP-Outlook]
"Mamamax6" wrote in
message
...
I have done all the patches and updates to word.

Then your Contacts are stored in your Outlook Contacts Folder which is being
used as the data source for your Windows Address Book as well.
IMO provides no ability to repair the address book. Try repairing the
address book in Word by removing and re-adding it using the Office
Maintenance Wizard.
--
Russ Valentine
[MVP-Outlook]
"Mamamax6" wrote in message
...
Contacts in outlook and Express address book are the same and sharing is
enabled. What I change in one program shows up in the other.

"Russ Valentine [MVP-Outlook]" wrote:

PST is the file extension, but I doubt that will help you. I assume your
Contacts all appear in the Contacts Folder correctly, right? If you open
the
Address Book in Outlook Express and look at Tools Options..., is
sharing
enabled? Can you see your Outlook Contacts in Outlook Express?
--
Russ Valentine
[MVP-Outlook]
"Mamamax6" wrote in message
...
OK - it is the same list in both programs. Is the file extension pst?
Where
should that file reside in the tree? I am using XP operating system.

"Russ Valentine [MVP-Outlook]" wrote:

Outlook does not use a WAB.
Outlook Express does.
--
Russ Valentine
[MVP-Outlook]
"Mamamax6" wrote in message
...
It happened when I first got the program almost 5 years ago. All I
recall
is
being told to create a new address book named with my name. I have
both
on
my computer a KM.wab and a contacts.wab.

"Russ Valentine [MVP-Outlook]" wrote:

Not right. Explain what this "technie" told you to do so we can
figure
out
how you trashed your Outlook Address Book.
--
Russ Valentine
[MVP-Outlook]
"Mamamax6" wrote in message
...
So...If I export my address book and save under another file name
and
then
delete the original file, will Outlook build a new address book
or
is
there a
process that I can use that will make a new address book file? I
should
then, in theory, be able to import my contacts from the newly
saved
file
and
have the system restored to its proper working
configuration...Right?

"Russ Valentine [MVP-Outlook]" wrote:

That's too bad. IMO provides no ability to repair the connection
between
the
Outlook Address Book and the Contacts Folder. Unless you can
provide a
clear
description of the steps you took to disrupt that connection,
there
is
no
solution. What makes you think that the Outlook Address Book is
not
the
same
as your Contacts Folder? That is simply not possible.
--
Russ Valentine
[MVP-Outlook]
"Mamamax6" wrote in message
...
Internet mail only

"Russ Valentine [MVP-Outlook]" wrote:

The Outlook Address Book cannot differ from your Contacts
Folder.
They
are
one in the same. Outlook 2000 exists in two completely
different
versions.
We would need to know which you are using: Internet Mail Only
or
Corp/Workgroup.
--
Russ Valentine
[MVP-Outlook]
"Mamamax6" wrote in
message
...
I checked the Outlook Profile and it is the manager for my
mail
and
contacts.
I can access an address book in Outlook(same icon as in
word)
which
is
not
the same as my contact list. How do I configure the
address
book
service
to
display contacts?

"Russ Valentine [MVP-Outlook]" wrote:

Have you checked to make sure that your default Outlook
profile
contains
the
address book service and that it is correctly configured
to
display
your
Contacts Folder(s)?
--
Russ Valentine
[MVP-Outlook]
"Mamamax6" wrote in
message
...
Word 2000 insert address. When I click on the address
icon
the
box
for
the
address book comes up, but no addresses populate it and
nothng
shows
in
the
select address book field. The program generates an
error
to
send
to
Microsoft. I have gone to their page and downloaded the
current
updates
and
patches. I believe word does not know where to look for
the
address
book
(I
use Outlook's Contacts) but I don't know how to set up
this
path.

"Russ Valentine [MVP-Outlook]" wrote:

Post a question clearly and in sufficient detail if you
have
one.
You've told us nothing.
--
Russ Valentine
[MVP-Outlook]
"Mamamax6" wrote
in
message
...
I have done all the patches and updates to word.

Just in case you're still monitoring this thread, I had the same problem and
discovered it was a corrupt contact. I found it by deductive reasoning after
several days of frustration. When the contact was opened the file name in
the bar at the top of the window was "Unamed contact" where it would
typically be the "display as" name. Hope this gives you a clue.
Lenox

"Mamamax6" wrote:

Word 2000 insert address. When I click on the address icon the box for the
address book comes up, but no addresses populate it and nothng shows in the
select address book field. The program generates an error to send to
Microsoft. I have gone to their page and downloaded the current updates and
patches. I believe word does not know where to look for the address book (I
use Outlook's Contacts) but I don't know how to set up this path.

"Russ Valentine [MVP-Outlook]" wrote:

Post a question clearly and in sufficient detail if you have one.
You've told us nothing.
--
Russ Valentine
[MVP-Outlook]
"Mamamax6" wrote in message
...
I have done all the patches and updates to word.