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#1
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Another "The Address List Could Not Be Displayed" Question
I've seen a threat or two addressing this concern, and I've consulted Outlook
Help. I must be missing something. Below is blow-by-blow account of all the steps I've taken, most of which have come from site MVPs. ************************************************** ********** First I tried this: In the Navigation Pane (Navigation Pane: The column on the left side of the Outlook window that includes panes such as Shortcuts or Mail and the shortcuts or folders within each pane. Click a folder to show the items in the folder.) javascript:AppendPopup(this,'olnavigationpane_1') , click Contacts. Under My Contacts, right-click the Contacts folder you want to view in the address book, and then click Properties on the shortcut menu. Click the Outlook Address Book tab, and make sure that the Show this folder as an e-mail address book check box is selected. If the check box is unavailable, you need to add the Outlook Address Book to your profile. It didn't work. Then I tried this: For Outlook 2002/2003: Make sure the Contact folder is enabled as an email address book. Right click the Contacts folder, choose Properties then Outlook Address Book. Is the box to enable as email address book checked? If this is grayed out...Go to Tools | Email Accounts, choose View or change existing directories or address book. Is the Outlook Address Book present? If it isn't listed, add it and close and restart Outlook. If it is listed, then remove it and close then restart Outlook and repeat these steps to add it. This was vague, so I tried this: 1. On the Tools menu, click E-mail Accounts. 2. Click to select View or change existing directories or address books, and then click Next. 3. If your Outlook Address Book is listed, click Cancel, and then go to the steps in the "How to Mark Your Contact Folder for Use with Your Address Book" section. My Outlook Address Book was listed, so I did this: 1. In the Folder List, click to select the folder you would like to use with the Address Book. If you do not see the Folder List, click Folder List on the View menu. (Actually, the folder list is under the "Go" menu) Then I tried this: 2. On the File menu, point to Folder, and then click Properties for your folder name. 3. On the Outlook Address Book tab, click to select Show this folder as an e-mail address book, type a descriptive name, and then click OK. which I'd already done and didn't work this time. I'm going in circles here. What am I missing? |
#2
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Another "The Address List Could Not Be Displayed" Question
Each of these methods works. State your Outlook version. State more clearly
which steps you are using and what happens when you try. The KB also documents how to do this: http://support.microsoft.com/default...Product=ol2002 -- Russ Valentine [MVP-Outlook] "Remulac" wrote in message ... I've seen a threat or two addressing this concern, and I've consulted Outlook Help. I must be missing something. Below is blow-by-blow account of all the steps I've taken, most of which have come from site MVPs. ************************************************** ********** First I tried this: In the Navigation Pane (Navigation Pane: The column on the left side of the Outlook window that includes panes such as Shortcuts or Mail and the shortcuts or folders within each pane. Click a folder to show the items in the folder.) javascript:AppendPopup(this,'olnavigationpane_1') , click Contacts. Under My Contacts, right-click the Contacts folder you want to view in the address book, and then click Properties on the shortcut menu. Click the Outlook Address Book tab, and make sure that the Show this folder as an e-mail address book check box is selected. If the check box is unavailable, you need to add the Outlook Address Book to your profile. It didn't work. Then I tried this: For Outlook 2002/2003: Make sure the Contact folder is enabled as an email address book. Right click the Contacts folder, choose Properties then Outlook Address Book. Is the box to enable as email address book checked? If this is grayed out...Go to Tools | Email Accounts, choose View or change existing directories or address book. Is the Outlook Address Book present? If it isn't listed, add it and close and restart Outlook. If it is listed, then remove it and close then restart Outlook and repeat these steps to add it. This was vague, so I tried this: 1. On the Tools menu, click E-mail Accounts. 2. Click to select View or change existing directories or address books, and then click Next. 3. If your Outlook Address Book is listed, click Cancel, and then go to the steps in the "How to Mark Your Contact Folder for Use with Your Address Book" section. My Outlook Address Book was listed, so I did this: 1. In the Folder List, click to select the folder you would like to use with the Address Book. If you do not see the Folder List, click Folder List on the View menu. (Actually, the folder list is under the "Go" menu) Then I tried this: 2. On the File menu, point to Folder, and then click Properties for your folder name. 3. On the Outlook Address Book tab, click to select Show this folder as an e-mail address book, type a descriptive name, and then click OK. which I'd already done and didn't work this time. I'm going in circles here. What am I missing? |
#3
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Another "The Address List Could Not Be Displayed" Question
My Outlook version is 2003. As far as clarity goes, I've already done twice
what the link you gave me instructed me to do, so all you need do is look on that page, and those are the steps I've taken. What else is left? "Russ Valentine [MVP-Outlook]" wrote: Each of these methods works. State your Outlook version. State more clearly which steps you are using and what happens when you try. The KB also documents how to do this: http://support.microsoft.com/default...Product=ol2002 -- Russ Valentine [MVP-Outlook] "Remulac" wrote in message ... I've seen a threat or two addressing this concern, and I've consulted Outlook Help. I must be missing something. Below is blow-by-blow account of all the steps I've taken, most of which have come from site MVPs. ************************************************** ********** First I tried this: In the Navigation Pane (Navigation Pane: The column on the left side of the Outlook window that includes panes such as Shortcuts or Mail and the shortcuts or folders within each pane. Click a folder to show the items in the folder.) javascript:AppendPopup(this,'olnavigationpane_1') , click Contacts. Under My Contacts, right-click the Contacts folder you want to view in the address book, and then click Properties on the shortcut menu. Click the Outlook Address Book tab, and make sure that the Show this folder as an e-mail address book check box is selected. If the check box is unavailable, you need to add the Outlook Address Book to your profile. It didn't work. Then I tried this: For Outlook 2002/2003: Make sure the Contact folder is enabled as an email address book. Right click the Contacts folder, choose Properties then Outlook Address Book. Is the box to enable as email address book checked? If this is grayed out...Go to Tools | Email Accounts, choose View or change existing directories or address book. Is the Outlook Address Book present? If it isn't listed, add it and close and restart Outlook. If it is listed, then remove it and close then restart Outlook and repeat these steps to add it. This was vague, so I tried this: 1. On the Tools menu, click E-mail Accounts. 2. Click to select View or change existing directories or address books, and then click Next. 3. If your Outlook Address Book is listed, click Cancel, and then go to the steps in the "How to Mark Your Contact Folder for Use with Your Address Book" section. My Outlook Address Book was listed, so I did this: 1. In the Folder List, click to select the folder you would like to use with the Address Book. If you do not see the Folder List, click Folder List on the View menu. (Actually, the folder list is under the "Go" menu) Then I tried this: 2. On the File menu, point to Folder, and then click Properties for your folder name. 3. On the Outlook Address Book tab, click to select Show this folder as an e-mail address book, type a descriptive name, and then click OK. which I'd already done and didn't work this time. I'm going in circles here. What am I missing? |
#4
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Another "The Address List Could Not Be Displayed" Question
Oh, just anything that might help us distinguish why what works for everyone
else doesn't work for you. Your post is very vague so we have no way of knowing what your problem is. You have either discovered a brand new problem no one else has ever seen before, or you have something incorrectly. I suspect the latter. When you say "I did everything the link told me" that means nothing to us. If you want help you must provide the information I requested: precisely what you did and exactly what happened. We will not try to read minds. -- Russ Valentine [MVP-Outlook] "Remulac" wrote in message ... My Outlook version is 2003. As far as clarity goes, I've already done twice what the link you gave me instructed me to do, so all you need do is look on that page, and those are the steps I've taken. What else is left? "Russ Valentine [MVP-Outlook]" wrote: Each of these methods works. State your Outlook version. State more clearly which steps you are using and what happens when you try. The KB also documents how to do this: http://support.microsoft.com/default...Product=ol2002 -- Russ Valentine [MVP-Outlook] "Remulac" wrote in message ... I've seen a threat or two addressing this concern, and I've consulted Outlook Help. I must be missing something. Below is blow-by-blow account of all the steps I've taken, most of which have come from site MVPs. ************************************************** ********** First I tried this: In the Navigation Pane (Navigation Pane: The column on the left side of the Outlook window that includes panes such as Shortcuts or Mail and the shortcuts or folders within each pane. Click a folder to show the items in the folder.) javascript:AppendPopup(this,'olnavigationpane_1') , click Contacts. Under My Contacts, right-click the Contacts folder you want to view in the address book, and then click Properties on the shortcut menu. Click the Outlook Address Book tab, and make sure that the Show this folder as an e-mail address book check box is selected. If the check box is unavailable, you need to add the Outlook Address Book to your profile. It didn't work. Then I tried this: For Outlook 2002/2003: Make sure the Contact folder is enabled as an address book. Right click the Contacts folder, choose Properties then Outlook Address Book. Is the box to enable as email address book checked? If this is grayed out...Go to Tools | Email Accounts, choose View or change existing directories or address book. Is the Outlook Address Book present? If it isn't listed, add it and close and restart Outlook. If it is listed, then remove it and close then restart Outlook and repeat these steps to add it. This was vague, so I tried this: 1. On the Tools menu, click E-mail Accounts. 2. Click to select View or change existing directories or address books, and then click Next. 3. If your Outlook Address Book is listed, click Cancel, and then go to the steps in the "How to Mark Your Contact Folder for Use with Your Address Book" section. My Outlook Address Book was listed, so I did this: 1. In the Folder List, click to select the folder you would like to use with the Address Book. If you do not see the Folder List, click Folder List on the View menu. (Actually, the folder list is under the "Go" menu) Then I tried this: 2. On the File menu, point to Folder, and then click Properties for your folder name. 3. On the Outlook Address Book tab, click to select Show this folder as an e-mail address book, type a descriptive name, and then click OK. which I'd already done and didn't work this time. I'm going in circles here. What am I missing? |
#5
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Another "The Address List Could Not Be Displayed" Question
Aren't you being a bit harsh with your reply? Remulac is trying to share his
frustration and get an answer. A diplomatic response to him will go much further than verbal abuse. Just because you carry the "MVP" title, you do not have the right to be abusive to those of us who are not as well acquainted with Outlook. -- Pops Jackson "Russ Valentine [MVP-Outlook]" wrote: Oh, just anything that might help us distinguish why what works for everyone else doesn't work for you. Your post is very vague so we have no way of knowing what your problem is. You have either discovered a brand new problem no one else has ever seen before, or you have something incorrectly. I suspect the latter. When you say "I did everything the link told me" that means nothing to us. If you want help you must provide the information I requested: precisely what you did and exactly what happened. We will not try to read minds. -- Russ Valentine [MVP-Outlook] "Remulac" wrote in message ... My Outlook version is 2003. As far as clarity goes, I've already done twice what the link you gave me instructed me to do, so all you need do is look on that page, and those are the steps I've taken. What else is left? "Russ Valentine [MVP-Outlook]" wrote: Each of these methods works. State your Outlook version. State more clearly which steps you are using and what happens when you try. The KB also documents how to do this: http://support.microsoft.com/default...Product=ol2002 -- Russ Valentine [MVP-Outlook] "Remulac" wrote in message ... I've seen a threat or two addressing this concern, and I've consulted Outlook Help. I must be missing something. Below is blow-by-blow account of all the steps I've taken, most of which have come from site MVPs. ************************************************** ********** First I tried this: In the Navigation Pane (Navigation Pane: The column on the left side of the Outlook window that includes panes such as Shortcuts or Mail and the shortcuts or folders within each pane. Click a folder to show the items in the folder.) javascript:AppendPopup(this,'olnavigationpane_1') , click Contacts. Under My Contacts, right-click the Contacts folder you want to view in the address book, and then click Properties on the shortcut menu. Click the Outlook Address Book tab, and make sure that the Show this folder as an e-mail address book check box is selected. If the check box is unavailable, you need to add the Outlook Address Book to your profile. It didn't work. Then I tried this: For Outlook 2002/2003: Make sure the Contact folder is enabled as an address book. Right click the Contacts folder, choose Properties then Outlook Address Book. Is the box to enable as email address book checked? If this is grayed out...Go to Tools | Email Accounts, choose View or change existing directories or address book. Is the Outlook Address Book present? If it isn't listed, add it and close and restart Outlook. If it is listed, then remove it and close then restart Outlook and repeat these steps to add it. This was vague, so I tried this: 1. On the Tools menu, click E-mail Accounts. 2. Click to select View or change existing directories or address books, and then click Next. 3. If your Outlook Address Book is listed, click Cancel, and then go to the steps in the "How to Mark Your Contact Folder for Use with Your Address Book" section. My Outlook Address Book was listed, so I did this: 1. In the Folder List, click to select the folder you would like to use with the Address Book. If you do not see the Folder List, click Folder List on the View menu. (Actually, the folder list is under the "Go" menu) Then I tried this: 2. On the File menu, point to Folder, and then click Properties for your folder name. 3. On the Outlook Address Book tab, click to select Show this folder as an e-mail address book, type a descriptive name, and then click OK. which I'd already done and didn't work this time. I'm going in circles here. What am I missing? |
#6
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Another "The Address List Could Not Be Displayed" Question
Not really. I have asked for the specific information that would allow us to
troubleshoot this problem twice now and received none. No one likes having their time wasted. -- Russ Valentine [MVP-Outlook] "Pops Jackson" wrote in message ... Aren't you being a bit harsh with your reply? Remulac is trying to share his frustration and get an answer. A diplomatic response to him will go much further than verbal abuse. Just because you carry the "MVP" title, you do not have the right to be abusive to those of us who are not as well acquainted with Outlook. -- Pops Jackson "Russ Valentine [MVP-Outlook]" wrote: Oh, just anything that might help us distinguish why what works for everyone else doesn't work for you. Your post is very vague so we have no way of knowing what your problem is. You have either discovered a brand new problem no one else has ever seen before, or you have something incorrectly. I suspect the latter. When you say "I did everything the link told me" that means nothing to us. If you want help you must provide the information I requested: precisely what you did and exactly what happened. We will not try to read minds. -- Russ Valentine [MVP-Outlook] "Remulac" wrote in message ... My Outlook version is 2003. As far as clarity goes, I've already done twice what the link you gave me instructed me to do, so all you need do is look on that page, and those are the steps I've taken. What else is left? "Russ Valentine [MVP-Outlook]" wrote: Each of these methods works. State your Outlook version. State more clearly which steps you are using and what happens when you try. The KB also documents how to do this: http://support.microsoft.com/default...Product=ol2002 -- Russ Valentine [MVP-Outlook] "Remulac" wrote in message ... I've seen a threat or two addressing this concern, and I've consulted Outlook Help. I must be missing something. Below is blow-by-blow account of all the steps I've taken, most of which have come from site MVPs. ************************************************** ********** First I tried this: In the Navigation Pane (Navigation Pane: The column on the left side of the Outlook window that includes panes such as Shortcuts or Mail and the shortcuts or folders within each pane. Click a folder to show the items in the folder.) javascript:AppendPopup(this,'olnavigationpane_1') , click Contacts. Under My Contacts, right-click the Contacts folder you want to view in the address book, and then click Properties on the shortcut menu. Click the Outlook Address Book tab, and make sure that the Show this folder as an e-mail address book check box is selected. If the check box is unavailable, you need to add the Outlook Address Book to your profile. It didn't work. Then I tried this: For Outlook 2002/2003: Make sure the Contact folder is enabled as an address book. Right click the Contacts folder, choose Properties then Outlook Address Book. Is the box to enable as email address book checked? If this is grayed out...Go to Tools | Email Accounts, choose View or change existing directories or address book. Is the Outlook Address Book present? If it isn't listed, add it and close and restart Outlook. If it is listed, then remove it and close then restart Outlook and repeat these steps to add it. This was vague, so I tried this: 1. On the Tools menu, click E-mail Accounts. 2. Click to select View or change existing directories or address books, and then click Next. 3. If your Outlook Address Book is listed, click Cancel, and then go to the steps in the "How to Mark Your Contact Folder for Use with Your Address Book" section. My Outlook Address Book was listed, so I did this: 1. In the Folder List, click to select the folder you would like to use with the Address Book. If you do not see the Folder List, click Folder List on the View menu. (Actually, the folder list is under the "Go" menu) Then I tried this: 2. On the File menu, point to Folder, and then click Properties for your folder name. 3. On the Outlook Address Book tab, click to select Show this folder as an e-mail address book, type a descriptive name, and then click OK. which I'd already done and didn't work this time. I'm going in circles here. What am I missing? |
#7
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Another "The Address List Could Not Be Displayed" Question
It is never a waste of time to help someone else unless you simply think too
much of yourself. Arrogance is very unattractive. -- Pops Jackson "Russ Valentine [MVP-Outlook]" wrote: Not really. I have asked for the specific information that would allow us to troubleshoot this problem twice now and received none. No one likes having their time wasted. -- Russ Valentine [MVP-Outlook] "Pops Jackson" wrote in message ... Aren't you being a bit harsh with your reply? Remulac is trying to share his frustration and get an answer. A diplomatic response to him will go much further than verbal abuse. Just because you carry the "MVP" title, you do not have the right to be abusive to those of us who are not as well acquainted with Outlook. -- Pops Jackson "Russ Valentine [MVP-Outlook]" wrote: Oh, just anything that might help us distinguish why what works for everyone else doesn't work for you. Your post is very vague so we have no way of knowing what your problem is. You have either discovered a brand new problem no one else has ever seen before, or you have something incorrectly. I suspect the latter. When you say "I did everything the link told me" that means nothing to us. If you want help you must provide the information I requested: precisely what you did and exactly what happened. We will not try to read minds. -- Russ Valentine [MVP-Outlook] "Remulac" wrote in message ... My Outlook version is 2003. As far as clarity goes, I've already done twice what the link you gave me instructed me to do, so all you need do is look on that page, and those are the steps I've taken. What else is left? "Russ Valentine [MVP-Outlook]" wrote: Each of these methods works. State your Outlook version. State more clearly which steps you are using and what happens when you try. The KB also documents how to do this: http://support.microsoft.com/default...Product=ol2002 -- Russ Valentine [MVP-Outlook] "Remulac" wrote in message ... I've seen a threat or two addressing this concern, and I've consulted Outlook Help. I must be missing something. Below is blow-by-blow account of all the steps I've taken, most of which have come from site MVPs. ************************************************** ********** First I tried this: In the Navigation Pane (Navigation Pane: The column on the left side of the Outlook window that includes panes such as Shortcuts or Mail and the shortcuts or folders within each pane. Click a folder to show the items in the folder.) javascript:AppendPopup(this,'olnavigationpane_1') , click Contacts. Under My Contacts, right-click the Contacts folder you want to view in the address book, and then click Properties on the shortcut menu. Click the Outlook Address Book tab, and make sure that the Show this folder as an e-mail address book check box is selected. If the check box is unavailable, you need to add the Outlook Address Book to your profile. It didn't work. Then I tried this: For Outlook 2002/2003: Make sure the Contact folder is enabled as an address book. Right click the Contacts folder, choose Properties then Outlook Address Book. Is the box to enable as email address book checked? If this is grayed out...Go to Tools | Email Accounts, choose View or change existing directories or address book. Is the Outlook Address Book present? If it isn't listed, add it and close and restart Outlook. If it is listed, then remove it and close then restart Outlook and repeat these steps to add it. This was vague, so I tried this: 1. On the Tools menu, click E-mail Accounts. 2. Click to select View or change existing directories or address books, and then click Next. 3. If your Outlook Address Book is listed, click Cancel, and then go to the steps in the "How to Mark Your Contact Folder for Use with Your Address Book" section. My Outlook Address Book was listed, so I did this: 1. In the Folder List, click to select the folder you would like to use with the Address Book. If you do not see the Folder List, click Folder List on the View menu. (Actually, the folder list is under the "Go" menu) Then I tried this: 2. On the File menu, point to Folder, and then click Properties for your folder name. 3. On the Outlook Address Book tab, click to select Show this folder as an e-mail address book, type a descriptive name, and then click OK. which I'd already done and didn't work this time. I'm going in circles here. What am I missing? |
#8
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Another "The Address List Could Not Be Displayed" Question
You really have a distorted view of this entire thread. I asked for specific
information twice and received none. How am I supposed to help? -- Russ Valentine [MVP-Outlook] "Pops Jackson" wrote in message ... It is never a waste of time to help someone else unless you simply think too much of yourself. Arrogance is very unattractive. -- Pops Jackson "Russ Valentine [MVP-Outlook]" wrote: Not really. I have asked for the specific information that would allow us to troubleshoot this problem twice now and received none. No one likes having their time wasted. -- Russ Valentine [MVP-Outlook] "Pops Jackson" wrote in message ... Aren't you being a bit harsh with your reply? Remulac is trying to share his frustration and get an answer. A diplomatic response to him will go much further than verbal abuse. Just because you carry the "MVP" title, you do not have the right to be abusive to those of us who are not as well acquainted with Outlook. -- Pops Jackson "Russ Valentine [MVP-Outlook]" wrote: Oh, just anything that might help us distinguish why what works for everyone else doesn't work for you. Your post is very vague so we have no way of knowing what your problem is. You have either discovered a brand new problem no one else has ever seen before, or you have something incorrectly. I suspect the latter. When you say "I did everything the link told me" that means nothing to us. If you want help you must provide the information I requested: precisely what you did and exactly what happened. We will not try to read minds. -- Russ Valentine [MVP-Outlook] "Remulac" wrote in message ... My Outlook version is 2003. As far as clarity goes, I've already done twice what the link you gave me instructed me to do, so all you need do is look on that page, and those are the steps I've taken. What else is left? "Russ Valentine [MVP-Outlook]" wrote: Each of these methods works. State your Outlook version. State more clearly which steps you are using and what happens when you try. The KB also documents how to do this: http://support.microsoft.com/default...Product=ol2002 -- Russ Valentine [MVP-Outlook] "Remulac" wrote in message ... I've seen a threat or two addressing this concern, and I've consulted Outlook Help. I must be missing something. Below is blow-by-blow account of all the steps I've taken, most of which have come from site MVPs. ************************************************** ********** First I tried this: In the Navigation Pane (Navigation Pane: The column on the left side of the Outlook window that includes panes such as Shortcuts or Mail and the shortcuts or folders within each pane. Click a folder to show the items in the folder.) javascript:AppendPopup(this,'olnavigationpane_1') , click Contacts. Under My Contacts, right-click the Contacts folder you want to view in the address book, and then click Properties on the shortcut menu. Click the Outlook Address Book tab, and make sure that the Show this folder as an e-mail address book check box is selected. If the check box is unavailable, you need to add the Outlook Address Book to your profile. It didn't work. Then I tried this: For Outlook 2002/2003: Make sure the Contact folder is enabled as an address book. Right click the Contacts folder, choose Properties then Outlook Address Book. Is the box to enable as email address book checked? If this is grayed out...Go to Tools | Email Accounts, choose View or change existing directories or address book. Is the Outlook Address Book present? If it isn't listed, add it and close and restart Outlook. If it is listed, then remove it and close then restart Outlook and repeat these steps to add it. This was vague, so I tried this: 1. On the Tools menu, click E-mail Accounts. 2. Click to select View or change existing directories or address books, and then click Next. 3. If your Outlook Address Book is listed, click Cancel, and then go to the steps in the "How to Mark Your Contact Folder for Use with Your Address Book" section. My Outlook Address Book was listed, so I did this: 1. In the Folder List, click to select the folder you would like to use with the Address Book. If you do not see the Folder List, click Folder List on the View menu. (Actually, the folder list is under the "Go" menu) Then I tried this: 2. On the File menu, point to Folder, and then click Properties for your folder name. 3. On the Outlook Address Book tab, click to select Show this folder as an e-mail address book, type a descriptive name, and then click OK. which I'd already done and didn't work this time. I'm going in circles here. What am I missing? |
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