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#1
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Excel 2000 crushed
I tried to open an excel file, then a message popped up
and said A Fatal Exception OE has occurred at 017F:BFF744FE. I reboot the computer several times. Now I just cannot open any excel file. When I clicked an excel file, it just stayed there and seemed no response at all. I can't even use Ctrl,ALt and Del if I first clicked an Excel file. After a while the Fatal Exception message will show up. If I did not select any excel file, the system runs fine after reboots. Thanks in advance for your help. |
#2
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Excel 2000 crushed
First, you have to try to find out why it's freezing.
Easiest first: Close excel and clean up your windows temp folder. If that doesn't help: Since it happens with all your workbooks, one of the usual culprits is a corrupted .xlb file (that's where excel stores customized toolbar settings). close excel windows start button|find/search for *.xlb rename them to *.xlbOLD and try it normally again. If it worked ok, then dump those *.xlbOLD files and recreate your toolbars at your leisure. If it didn't help, rename them back to *.xlb and see if there's something else that's causing the trouble. Try opening excel in safe mode: close excel windows start button|run excel /safe Then try opening a workbook. (Safe mode stops excel from doing lots of stuff--including running macros and opening addins.) If that worked ok, then here's a link that points at Chip Pearson's notes to help diagnose startup problems: http://www.cpearson.com/excel/StartupErrors.htm Essentially, you're going to move stuff out of your XLStart folder and uncheck everything under Tools|Addins. (But keep track!) Then one by one, you'll add one back and restart excel to see if that caused the problem. Sue wrote: I tried to open an excel file, then a message popped up and said A Fatal Exception OE has occurred at 017F:BFF744FE. I reboot the computer several times. Now I just cannot open any excel file. When I clicked an excel file, it just stayed there and seemed no response at all. I can't even use Ctrl,ALt and Del if I first clicked an Excel file. After a while the Fatal Exception message will show up. If I did not select any excel file, the system runs fine after reboots. Thanks in advance for your help. -- Dave Peterson |
#3
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Excel 2000 crushed
I have tried Re-Register, *.xlb files, Start Excel without
Add-Ins, Start Excel without Startup files, Delete files from Temp Folder. All these have no help so far. I was able to start Excel in Safe mode. Are there any ways to fix Excel? Thanks a lot for your help. -----Original Message----- First, you have to try to find out why it's freezing. Easiest first: Close excel and clean up your windows temp folder. If that doesn't help: Since it happens with all your workbooks, one of the usual culprits is a corrupted .xlb file (that's where excel stores customized toolbar settings). close excel windows start button|find/search for *.xlb rename them to *.xlbOLD and try it normally again. If it worked ok, then dump those *.xlbOLD files and recreate your toolbars at your leisure. If it didn't help, rename them back to *.xlb and see if there's something else that's causing the trouble. Try opening excel in safe mode: close excel windows start button|run excel /safe Then try opening a workbook. (Safe mode stops excel from doing lots of stuff--including running macros and opening addins.) If that worked ok, then here's a link that points at Chip Pearson's notes to help diagnose startup problems: http://www.cpearson.com/excel/StartupErrors.htm Essentially, you're going to move stuff out of your XLStart folder and uncheck everything under Tools|Addins. (But keep track!) Then one by one, you'll add one back and restart excel to see if that caused the problem. Sue wrote: I tried to open an excel file, then a message popped up and said A Fatal Exception OE has occurred at 017F:BFF744FE. I reboot the computer several times. Now I just cannot open any excel file. When I clicked an excel file, it just stayed there and seemed no response at all. I can't even use Ctrl,ALt and Del if I first clicked an Excel file. After a while the Fatal Exception message will show up. If I did not select any excel file, the system runs fine after reboots. Thanks in advance for your help. -- Dave Peterson . |
#4
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Excel 2000 crushed
Some versions of excel (xl2k+) have an option under Help called Detect and
Repair. And if worse comes to worse, reinstall???? Depending on your version of windows (doesn't work in winXP), this might be worth trying: This may help: OFF2000: Utility to Completely Remove Remaining Office CD1 Files and Registry Entries http://support.microsoft.com/?kbid=239938 Sue wrote: I have tried Re-Register, *.xlb files, Start Excel without Add-Ins, Start Excel without Startup files, Delete files from Temp Folder. All these have no help so far. I was able to start Excel in Safe mode. Are there any ways to fix Excel? Thanks a lot for your help. -----Original Message----- First, you have to try to find out why it's freezing. Easiest first: Close excel and clean up your windows temp folder. If that doesn't help: Since it happens with all your workbooks, one of the usual culprits is a corrupted .xlb file (that's where excel stores customized toolbar settings). close excel windows start button|find/search for *.xlb rename them to *.xlbOLD and try it normally again. If it worked ok, then dump those *.xlbOLD files and recreate your toolbars at your leisure. If it didn't help, rename them back to *.xlb and see if there's something else that's causing the trouble. Try opening excel in safe mode: close excel windows start button|run excel /safe Then try opening a workbook. (Safe mode stops excel from doing lots of stuff--including running macros and opening addins.) If that worked ok, then here's a link that points at Chip Pearson's notes to help diagnose startup problems: http://www.cpearson.com/excel/StartupErrors.htm Essentially, you're going to move stuff out of your XLStart folder and uncheck everything under Tools|Addins. (But keep track!) Then one by one, you'll add one back and restart excel to see if that caused the problem. Sue wrote: I tried to open an excel file, then a message popped up and said A Fatal Exception OE has occurred at 017F:BFF744FE. I reboot the computer several times. Now I just cannot open any excel file. When I clicked an excel file, it just stayed there and seemed no response at all. I can't even use Ctrl,ALt and Del if I first clicked an Excel file. After a while the Fatal Exception message will show up. If I did not select any excel file, the system runs fine after reboots. Thanks in advance for your help. -- Dave Peterson . -- Dave Peterson |
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